Best Physician Referral Service Springfield Near Me

Shane Guertin-Dit-Milette: Very poor patient careMy Dr keeps putting me with other drs like I'm a burden to herI had a yearly physical for April 4thThey changed it twice on me first to April 10th now its May 26thTotal incompitance.Now I cant even talk to a manager or be put on a wait list.Time to look for a new Dr.

Mike Hunt: Deserves zero stars. I have no idea how any of the employees have gotten this far in there career while being so inept and inadequate. Thank you to daniel for making me take 20 minutes to give an in depth description before my appointment just so the np Ana could completely ignore not only the information i gave which would have negated a visit in the first place if this place had any level of communication but also managing to ignore my daunting list of two entire allergens and then trying to prescribe one of them.

Mari Hazz: This has been the worst doctor I’ve ever experienced in my entire life. The complete and total negligence should be criminal. I’ve had critical pain for so long. You call and no one returns your call. No updates nothing. It’s almost impossible to set up an appointment. It’s been the worst experience of my life. Please understand- do not go here for your medical needs. Save your time and headache.

KreativeKitty: Up till now, I've had a good experience here (excluding urgent care), but I got a common cold recently & on my 1st sick day asked for a call back. I'm over the cold & still haven't heard back. I get if they have sick staff but I feel so ignored!

Laura Hull: The place gets 2 stars. The only reason we are still even here is because we do really like my sons doctor (who's also my doctor as well). But, as a big picture, you guys are sub-par at best. The very first time I came to this office, we were late because we got lost. I apologized over and over to the front desk and the woman was nothing short of rude. The second we walked in she's asking me "does he have a mask? He needs to put it on now." We JUST opened the door, and my brother was carrying my 20lb son for me, in the August heat, after walking 4 blocks to finally find you guys. You guys can wait .2 seconds for a lousy mask in an empty office.Another issue is time. We were late that one time, yet it is okay for them to run late every single time. And don't even get started on waiting for shots. After seeing the doctor, the time it takes the nurses to come in for shots is unacceptable. No doctor appointment should take the better part of 3 hours.The most recent issue was calling yesterday because my son (now 1) is sick. I was told a nurse would call back with further direction by the end of the day. No call back. Now, it was later in the afternoon I called, so I can extend grace to that. But all day today, still no callback. Extremely unprofessional.Again, our doctor himself is WONDERFUL and he is the only reason we're still here. But whoever is running this place needs to do a serious clean up, hire event, whatever it takes. Our Healthcare system should not by any means be this lousy. Extremely unhappy.

lashawnda barnett: The only reason I didn't give this office 5 stars because of scheduling and now their phone lines due to Covid (even before hand) are awful. A few misunderstandings and a few doctors here I would never let get near me again, due to pure arrogance. BUT the first day I came here, Dr. Bucknor knew something was wrong and sent me to the hospital. This was after months of being told my leg was fine by other doctors elsewhere. I had a DVT and I could have died if I continued to listen to them. She could have sided with them, because there was no swelling, but she has INSTINCT. Shes honest, humble, thorough, genuine, knowledgeable, and will let you know if she doesn't know, and finds doctors she trusts who might. Knows about black health being a black woman, which is hard to find, and refreshing to know. Being her patient, that got me introduced me to Jodi, a mental health professional who I decided to see because of my medical conditions and surviving cancer brought me down. She is easy to talk to, puts her patients first, and down to earth. That is also hard to find. Dr. Salazar, the nurses Karen and Caroline, and a few others here clearly didn't get into healthcare for just the money, which is hard to find these days. Just decent human beings!!

Heather Diaz: Love my doctor there DR. Regan

Unhappy Face: Had therapy here for a long time and had an awful, sad experience despite my patience, forgiveness, and willing participation. Do not recommend seeing anyone here for mental health treatment - to say the least. You'd be wise to heed this warning.

niki dawson: I saw negative reviews on here . But I have a GREAT experience with Dr. BRITTANY HALBADIER at Northern Edge.I been seieing her since 2018 . With out her sending me to specialist , I would have no idea that my apartment ( Mold spores ) was the cause for my fatigueness, infections, respitory, mental health. Etc.She sent me to an allergist, gastrologist, pain managment, and has been prompt in getting the care I need to make sure I am well. You can tell she really really cares and that Quality care is better than quantity. She really wants us to get better, and it shows greatly. Ty so much for all your help. You have no idea how much of relief it is to get the answers i so desperately needed when i came to you in 2019 about my breathing problems( Sinusitis) . Crazy how much Mold can affect your health.

Maya Pica: Is there a button for ZERO stars?? I’ve tried calling a million times to get my sons an appointment and NO ONE picks up the phone.. I’ve been waiting an hour + every time. This is so unprofessional. What if my kid is bleeding and I need someone to check him out?? This is ridiculous! Idk who put 4.3 stars but that’s complete BS. Change your phone system please!

Chris Gallagher: Probably the absolute worst place to go, I so regret havingthis place and these people as a Primary Care facility...

sol figueroa: I have to wake up early to call at 7:30am to book an appointment with doctor Bert and as soon i call they say that they don’t have anything available to try and call back the next day at 7:30 Am, but at first they didn’t say nothing about that, I changed plan and doctor and I regret it. How a patient have to keep calling early to book an appointment and is always full. I don’t get it.

Thomas Galus: Been having ongoing issues with pain and migraines was told after my last visit she was out of ideas and was pawned off on pain management for cortisone injections which I’ve had over 25 of them in the past 10 years which have NEVER worked. Message today pleading for help with my issue because pain management cannot help me. The response I received was book office visit with any other provider for further management. I don’t know what is more disheartening the fact they have run out of ideas or the fact I was so easily dismissed. If your expecting to have a doctor that at least have to professionalism to pretend that they care about their patients this is not the office for you... look elsewhere

Gena Hollwedel: Wakes 6 weeks for an appointment, after my medical records were received, had a physical and reviewed my medical past for 85 minutes.Then was dismissed and told the pain management center could not help me.I then drove 3 hours through a nor’easter to go back to my doctor of 15 years to be seen and treated.Why didn’t anyone review my file prior to walking in and being dismissed?

Matty Cachie: I waited 7 month for a Dr visit with Dr Drailing. I arrived 10min late and was not given the 15min grace period. The nurse check ME IN and charged my insurance and my decutable. Then they go and say I was late they are not going to see me. MEAN WHILE PEOPLE WERE WAITING THERE HOURS TO BE SEEN. THIS IS REDICULOUS. I HAVE MEDICAL NEEDS THAT NEED ATTENTION AND I TOLD THIS TO DRAILINGS NURSE AND I WAS STILL TURNED AWAY. I WILL NOT RECOMEND THIS PLACE TO MY WORST ENEMY. MY CHILDREN WERE BEING SEENED THEIR AND NOW I HAVE TO LOOK FOR A NEW FAMILY DR. CAUSE THIS PLACE AND DR DRAINLING ARE NOT RUNNING A MEDICAL CENTER BUT MORE LIKE A MEDICAL SCAM. I GIVE BOTH DR AND OFFICE A BIG FAT 0 -0 STARS

Candice Davis: I love the doctor my son has here, along with the nurses and staff , never had any problems , would never take him any place else