Best Snowboard Shop Springfield Near Me

Ab Bc: BUYER BEWARE - do NOT waste your time here. I have recently moved from out of state and am no longer with a local ski shop. I drove a half hour to stop in and grab a pair of boots and bindings hopefully during the end-of-season sale.A short man with a large beard approached me, after coming in from the parking lot (whom I passed walking into the store). I asked him what he thought of a Salomon boot and he immediately told me his boot fitter was busy waxing skis, not to waste his time, and that to try a boot on would be $25 dollars if he "even had my size," in a rude and accusatory manner. He then turned his back to me immediately, walked outside to the parking lot, and continued smoke a cigarette and talk to a woman in an Acura.I am not sure what I did to upset him so much, our interaction was solely based on me asking him about what he thought of a boot. I told the cashier to notify the store owner of this poor experience. She was red in the face from embarrassment having watched this entire interaction. She advised me apparently this man was the owner.I just came from a ski trip out west and had several wonderful experiences with boot fitters getting educated on what equipment work for me. I wish I just bought out there and bought a bag and paid the extra luggage fee. I gladly (and thankfully) will not be spending money in this place for someone who cares so little about customers. I have built many great relationships with store owners/employees in the past, relationships based on the love of the sport of skiing. Clearly, this guy must be a ski collector who expects customers to pay him for the privilege of looking at items. What a shame. Avoid at all costs.

Martín Requedi: Nice place and cheap if you rent for season

Jayson Payero: Terrible customer service. I dropped my board off for a tune up and wax. When I get home I noticed my board is warped on the other side of the bindings. Was told I don’t know what I’m talking about and refused to take any accountability for ruining my board.

Amanda MacArthur: Wasn’t able to find kids boots at the places in Longmeadow and Wilbraham, and they had great options here and were able to get fitted etc.

Kevin Zorda: Excellent service from Connor in getting new ski boots for our daughter. She’s a smaller size adult boot and he helped her find the right fit. As a Ski Patroller I appreciate the great service, knowledge and his patience finding the right fit.

Taylor Abbott: VERY PLEASED WITH THE CUSTOMER SERVICE. STAFF IS KNOWLEDGEABLE AND HELPFUL. I NEEDED ALL NEW SKI GEAR AND THEY WERE ABLE TO PUT TOGETHER A NICE PACKAGE FOR ME. HIGHLY RECOMMEND CHECKING OUT CO SKI AND BIKE. GREAT BRAND NAMES AS WELL!

stacey shields: Great prices, great service! Granted, I had researched plenty before heading out to buy, but I was glad I was shown alternatives. Ended up with a boot I hadn’t even considered, and cheaper than the one I originally thought I wanted.

Brian Serewicz: EXCELLENT!! The people there really know their equipment! Great place to buy skins or bikes or accessories!! Great people!

Matthew Collier: Very friendly and knowledgeable staff, and a great mix of gear to choose from. There's something for everyone here.

Agusti N: Pathetic service. Ordered an item, they sent me an email one week later telling me they didn't have in stock and never answered me again. Now i dont have my money or my item. Worst shop ever

Cristina Gago: Super reasonable prices on adults seasonal ski rentals

Jennifer Routier: The staff was very friendly, helpful and knowledgeable. They were able to find bikes that suited our needs perfectly. They had accessories in stock, built, and installed it all for us! Quick and timely with getting us in and out and getting our bikes to us. Thank you! Would definitely recommend.

Joey Mandarino: Went in for mens snowboard boots after not being able to find boots but having a great experience in the Dover location. Incredible service, had all my questions asked (and then some). Got tips on lacing boots, snowboarding etc.After a few pairs we didn't find a good fit and instead of pushing me to buy suggested I look elsewhere and gave me tips on what to look for what is a good fit.

Daniel Kang: Got my snowboard there, good service and knowledgeable.Fair price for their gear in mid season.

Jason Ellershaw: This shop is amazing! Our family has been skiing for decades now and they never let us down here. We went in for our kids and the staff was extremely helpful, friendly, and pleasant. They don't try to up sell you on skis or equipment that you don't need. They all enjoy the sport and simply want you to enjoy it as much as they do. Local business for the win!Keep it up!

Ron Lassonde: My girlfriend and I went in just to look and gather information. Upon entrance to the store we were immediately greeted by a pleasant woman who happened to helping out another customer at the time.I explained to her that I needed undevided attention of someone who could educate me on the proper skis.She promptly turned us over to Matt whom of which I would I definitely conside a skiing aficionado!!Needless to say I quickly converted from a looker into a buyer!!

Eva Beder: I just came here today and was damn shocked at the inventory. It was awesome. Very nice selection of skis. And I found my dream skis!

Nicole A: Wonderful and caring staff. I have been going to CSS for years for all my snowboard needs and they always have quality gear for a great price. Support your local shop!

Mat Goebel: Came here with a problem with my bike tire. Was planning on buying a replacement, turned out it was a 30 second repair and they refused to let me pay. When my bike ACTUALLY needs repair, I'll bring it here because they're honest.

James Lacroix: Owen took care of us!!!Excellent job won't go anywhere else

Joseph Depalma: I had to rent (3) pairs of skis for a ski trip. I called Paul and he was beyond helpful and made this such an easy experience. He spent time with each person to customize their fit. Just a great business to deal with.

Boris Lokshin: AAA+ Great ski shop!!!Great prices, great choice of skis etc., and the best customer service I've had in a long time.Paul really went out of his way, on his day-off, to find us great skis and tune them. Very happy with everything. Highly recommend!! Thank you

Josh L: Paul was super helpful in getting us setup with gear. Highly recommend!

Kyle Malley: The owner Paul was beyond helpful when I met him. The best prices around by far and it's not even close. I would highly recommend checking this place out!Whether you need rentals for the season, shopping around, or need a tune up with your gear, Suburban Sports is the place you should go! Very impressed!

Annie Palmisano: Always a great experience! Patient staff who get you into the right gear for the slopes, and for reasonable prices!

Mike I: Bought a pair of ski's for my wife and I, shipping was super fast and the ski's look awesome! Can't wait to use them. The owner Paul was great to work with. I highly recommend Suburan Sports!!!

Aida Cuevas: Found our gear. Great customer service and prices! Off snowboarding we go!!

Sandra Poudrier: I brought my kids here to rent skis for the season and the staff was so helpful and kind. The shop is cute with a lot of gear! Prices are very reasonable. I’m so glad we were told about this place!

Jason Barroso: Cool little ski/snowboard/bike shop. Not the biggest shop, but the customer service more than makes up for it.

Backpackmom Slonka: Excellent customer service! Thanks guys for getting our bike up and running again so quickly:)

Bill B: Awesome store, sales people very knowledgeable and low pressure!Very good prices, have used them for skis and bikes.

Roger St. Onge: Very helpful with advice and tips for ski and bike care. Great tune ups and Great people too.

Jean Dirico: So pleasant and helpful and knowledgeable and affordable!

Dominic Murphy 1229: Bad customer service

Linda Baron: They were great fixed tire for my scooter in quick time . No one else had been able to help or had the size tube I needed. Very helpful and friendly

Mondo Mondo: They do good work on bikes

Tiffany Pryor: The staff was very helpful, and fixed my bike, as well kids' bikes. They got them done quickly, and called when they were done.

christopher lavoie: Best in the business!!!

Bill Gagnon: Ski rental again this year. Very helpful staff.

thomas cressotti: I purchased gear for myself and my 4 year old. Brad and his staff were extremely helpful and very knowledgeable. I highly recommend this place. I will definitely be going there for all my ski/biking needs!

D C: Went out to get a new shifter cable. Got a really bad flat on the way there. They got me right back on the road within the hour. A little hack job but it got me home can’t thank them enough and really great customer service. Definitely dropping my bikes off there to get tuned up !!

Don Williams: THIS PLACE IS NOT OPEN ON SUNDAYS!!

Kevin J. Moyer-Wilkes: Extremely nice people and very helpful. They take the time to talk to you and give best advice.

Sergio: Awesome customer service and equipment

Chapter 444: Nice bike/ski shop

Evelyn Desclos: Great help on my 1st ski set

Zack Penny: There were some logistical confusion with pick up after a ski tune that sorta put me out, but the rep behind the counter offered to drop them off at my house which was out of the way for him which I naturally declined then didn't charge for the tune due to the mix up. Really saved my whole opinion on the place. That was cool & appreciated. Great stone tune too!

JPH2179: Great service fare prices staff is extremely knowledgeable 👍

John Matthew: Large selection and great service

QuietCornerChristmas: Cool little BMX shop!

Neil Hennessy: Best local shop for quality BMX products...BMX and skateboard is upstairs and staffed by riders who are knowledgeable and friendly....my go-to when I need a part fast!

Reed Zacharias: Best BMX shop on the east coast, hands down.

Subie Chu: Great people and amazing inventory... Thanks 👍👍👍

Sophia Finn: Service and price were great! We found the skateboard we wanted and it was assembled while we waited.

Anthony Kupchunos: Very helpful, didn't make me feel old at all. Appreciated his conversation about old school to new school. Got the parts that I needed... Curbside no less. Because of covid 19. They have the Right staff in place. Will be returning to this location soon for more parts on my vintage antique bmxing experiences. Thanks Matt

Apple Sauce: Kyle offered great customer service and was very knowledgeable will absolutely return.

matt horak: Best around!

Pat Alderson: Truly amazing place. I bought a great Thule bike rack from them 2 years ago. Last week when I went to use the rack, I realized I had lost a small part crucial for attaching the rack to my car. I looked online thinking I'd get it on Amazon with no luck, then stopped by Dick's thinking they'd have...major run around and they didn't carry it. Then I got the bright idea (duh!) to go to FatTrax. Suffice it to say I was blown away. I was there 2 minutes, the guy went in back, brought out the replacement clip and said "no charge". Can you imagine?! I was elated. It just goes to show buying local really makes sense.Skip ordering you bike and ski supplies online. You will never get better service than Fat Trax. I'm totally sold on them.

Royce Yeomans: Every time go into Fat Trax the staff is very helpful and always take care of me in a timely manner.

Zay Reyes: Awesome customer service, real cool chill friendly dudes, real helpful, good deals. I recommend every BMX rider, boarder to go there awesome place they got everything😎💯😎🤘

Sparky Mite: They have some cool stuff for snow and they have bikes a never seen before I definitely recommend to go and check out

Matthew Pothier: great products amazing customer service friendly knowledgeable staff awesome shop for all your bmx needs

yesenia berrios: Great customer service, inventory and prices! Loved our experience buying our first snowboards :)

Jason Scribner: Been doing business with these guys for 14 years. Always cool, have good pricing, and are very knowledgeable. Support your local shop

Johnathan Jerusik: Great guys great service great product!!!! Even if they don't have it in stick they will help you in getting it. They have great advice and are awsome to talk to. There straight foward and will let you know if they think something is worth it or not. Love this place!! Thanks Fat Trax!!

Joseph Rojas: great placee

Isaiah Martinez: Good place to find anything you need for a bike

John Jacquinet: I’ve been going here for years. Great prices, great service, knowledgeable about all of their products. I’d recommend Ski Haus to anyone.

Michael Madsen: This place has been around for many years. You can ski equipment in the winter and get Bicycle equipment in the summer.

K F: Got my board stoned. Good work. Small spot, so it’s packed if you go on the weekends early in the season. During the week before 5 seems like the time to go.

John Bates: I'd rather have a hot fork in my nutsack than go there. Less painful. Bought new gear in Vernon CT @ NE Ski & Scuba.

Christian Skawski: The Ski Haus is a great place to shop. The staff has always been super helpful and they know their stuff. I have been shopping here for your years and have never had a bad experience.

poop ehead: DO NOT SHOP HERE

Susan Cavanaugh: The staff is both knowledgeable in their products and helpful.

Jason Miller: Excellent knowledge and quick service

Gary Chirgwin: Nice to see Scott again in the new store

Robert Maberry: Very knowledgeable around equipment and ability. Great personal service! Look forward to doing business with these guys.

Theodore Agranat: Excellent service and great selection even halfway through the season. Also great sales. Will be our main spot now for all winter sports.

Pat Adams: Outstanding service. Purchased skis from them at Big E. They took a lot of time to explain all the options and gave me great price. Took skis in to have them mount bindings which they did while I waited. Technician was very experienced and helpful. As part of package, got free ticket to Berkshire East. Just real decent and honest people that will set you and your family up with the right equipment at a very fair price.

Chris McEnroe: Look the customer in the eye when they ask u a question nothing is more important than the customer in front of . I will find the jacket on amazon instead.

Desiree Jean: So grateful for everything Ski Haus has done for us! Absolute best quality and service - will not go anywhere else!

Jeff Bassett: Great place to buy your ski gear and the ski tuning is the best!

Margery Atwater: The staff is very helpful and informed. The service on equipment is always done expertly and on time.

Daniel Popp: The best place to go for ski equipment.

Jennifer Fitzpatrick: Very nice selection

Elizabeth Windsor-Post: Great experience! Knowledge, expertise, great (and fast) customer service. Good prices and beautiful selection, too. Thanks, guys,for getting my kiddo back on the mountain.

Rich Cashman: Knowledgeable staff. Convenient hours.

Jason Barroso: Great local skate/snowboard shop

Ammie Aronson: The only place to go to for your skateboarding needs . Been a customer for 20+ years . This shop is top notch . Highly recommend!

A T: My credit card information was stolen and used to make in store purchases here. I would have hoped a red flag would have gone off to the employee who manually entered my credit card number in twice for a thousand dollars worth of merchandise to at least ask for some id.Maybe update your policy and not accept keyed in information for purchases.My bank canceled and refunded my credit card so I'm good.To the thief- enjoy whatever you got, seems like a cool store.

khalid ghalayini: primo zumiez killer

Sean Senk: Awesome prices, great friendly staff!

John L: Completes and parts. Friendly people who won't push you to buy. Great place.

Steven Bonacci: The staff was friendly and made a skateboard for me. It’s great because the last time I tried making one I ended up getting tetanus from an old wrench and had a lofty stay in my local hospital. Glad I could avoid that here.

Kurt Ybarra: Very good team of employees. Very informative, great customer service. A local business worth supporting.

Luis Carrasquillo: Amazing shop, staff was very helpful and it was overall a great experience. I will definitely be coming back soon!

Brennen Rykken: Fast shipping, good selection, shirt smelled odd.

Suzanne Lamkins: My 12 year old son thinks this is the absolute coolest place around. He is very much into skateboarding, and you can see it in the workers faces how much they enjoy interacting with enthusiastic kids. Keep up the good work, guys!

Thomas Rooney: Cool sports oriented store for that younger person! All types of athletic gear!

Brandon DelPriore: Great selection and awesome staff who know their stuff!!

Bill Wands: Great shoe selection, clothes, and board accessories

Jessica Fitzgerald: I love the belts!!!

Perry Lamkins: Bryson helped me a lot sold me new wheels and bearings and helped me put it all together for me and my dad. Also he found many issues with my board and helped me fix it. I give five stars for services and five stars for experience. I would recommened.

Brandon Williams: Best place to get everything you need for skateboarding, Snow boarding gear and accessories. Clothes, they got it! The hottest Nike, new balance, vans sneakers and more. Knowledgeable staff always there to answer any questions.

Garrett “NHG Squish” Lison: The guy who helped me with my new skateboard was really nice and informative! Some really cool decks and good selection of parts in stock too!

Bairdit: Whole staff is very cool.

James Wakefield: Thank you for responding that makes me feel a lot better. I'm removing my comment because I was probably being too sensitive and I really did enjoy the shop. I'll be back soon, my apologies.