Best Endoscopist Worcester Near Me

Grace “gracetheghost” TheGhost: Ordered blood tests for me. Didn't get results after several weeks. I called after about a week and a half and they said they weren't ready. Called again almost two weeks later and they said they would call me back within a day or two latest. Over two days later they called while I was at work. When I called back I spent over 15 minutes on hold where they then hung up on me. I called back and they said the nurse was busy on the phone and couldn't tell me my results. They then told me I needed to make a follow up appointment but couldn't tell me what it was for or why I needed it, which I don't. I still haven't gotten my results and it's rather important that I get them sooner rather than later but they don't seem to care. Don't go here unless you want to jump through hoops and get ignored while trying to get basic information.

erin beech: The doctor did an amazing job with my care. This review is of his office staff. Dr. Gave me a plan for follow up leaving the hospital. I did as he requested, called to make a follow up after 10 days, and was told that I needed to wait to hear from them. I called several times over 2 months, and was always told they would be in touch. Finally, I got the call, had procedure and post op doctor told me that it was more difficult to do bc I didn't get in touch with him after 10 days as he ordered. When I told him that I had been trying to schedule it for months he back peddaled. I followed up with a letter directly to him and another to his office manager outlining my concerns and obvious lack of communication that led to a more difficult and dangerous procedure. I heard no response. He did a wonderful job but his communication with staff and the inability of patients to have direct contact with him will result in more errors.