Best Homeowners' Association Worcester Near Me

Laura Poulin-Harkins: I had to pick up some resale documents and the one I had requested wasn't there for some reason. One of the workers there, argued with me saying that someone else had picked it up. I called everyone and no one else had picked it up. They were able to reprint it, but it still doesn't make up for the rudeness

Mac Chinwala: Phoenix Company Inc. (PCI) was hired in April 2018, to manage Towne Lyne House Condos (TLH), (78 units year built 1964), located in Brighton Massachusetts.We as residents and Trustees of TLH find PCI an important partner for managing the building. We interact with the following people at PCI, Adam Polletta, Building Manager, Laura Hast, Lead Accountant, and Lisa Joppa, Administrative Assistant, and they have done a tremendous job guiding and helping us through, building maintenance, major and minor construction projects, managing building live-in supervisor, responding to any issues related to unit owners, and accounting, challenges of the building. They are always available seven days a week, and especially during the Covid situation, TLH was able to finish multiple major projects within two years. During emergency situations, Adam responded very professionally and controlled the situation any time of the day even when he is on vacation. PCI website is very easy to use to access information of association business, posting of meeting minutes and documents related to TLH condo. We are looking forward to working with PCI in the future and recommending it to other associations.

Jon Treon: We hired Phoenix as our management company over 12 years ago. At the time, I was a new owner and the complex (36 units) was self-managed. As I found out, the association was in poor shape and we needed help. We interviewed several management companies and decided on Phoenix. I have been very satisfied with their professionalism and management abilities. Our Manager Adam is very personable, professional and responsive, and the support staff has been excellent.

James Carlson: Positive:Professionalism,Quality,Responsiveness,ValueOur condo association has had Phoenix as our management company for over 10 years and I have been very pleased with their professionalism and response time. Our Manager Adam is very personable and has done his utmost to keep our building and its residents informed and running smoothly.

Colin Campbell: Website is easy to use as a condo owner whose complex is managed by Phoenix

江天恩: Critical:Professionalism,Quality,Responsiveness,ValueThey never call you back. If you have any complaints, they do not care. They are completely unprofessional--they yelled at me just for explaining the situation. They are useless and just want to collect the condo fee for their own pockets.

Marie WHOOLEY: Clean, good service and great food.

Alex Burg: My experience in dealing with Jud Goodnow was very unprofessional and he was quite rude. I am not the first person to say this and I doubt I will be the last. Think twice before doing business with this clown or this company. Not sure if he doesn't like his job, but he needs to find a new career in which he is not dealing with people. Would leave no stars if that were an option.

Jay Baywatch: This company operates on the outskirts of the law and employs unethical and immoral practices. Jud Goodnow, the head of this firm extorted money from us by holding our closing hostage. He demanded $600 in cash in order to provide us with documentation stating that we did not owe the condo association any fee's

Augusto Netto: Critical:Professionalism,Quality,Responsiveness,ValueBad customer serviceJust rude on the phoneVery unclear the charges and fees

Clarks Road Realty Trust: I own a unit at the Great Road Condominium. The complex had been in a steep decline for a while. When the Trustees brought in Phoenix Company to "right the ship" you could see an immediate difference. Debra Jean and Jud Goodnow are true professionals who took over a complex with serious structural and safety issues along with many other problems. Under their guidance the complex replaced all the roofs, resided all the buildings and is in the process of re-landscaping and re-painting. The complex never looked so good!

Foonut: They don’t take care of their buildings

Patrick Marsh: terrible company if you own an apt managed by them like Great Road Apts in Acton. Fees and fines on everything from paper work on. Their first years increase was over 25% at a place which already has they highest condo fees in the area. We went from the frying pan into the fire when we hired these people.

Shrinivass AB: Worst company, Have not responded back nicely. Raised a concern, never returned back.

joel brown: Jud Goodnow never paid me for the 142 hours of overtime I workrd.

PG G: Personally haven't had a bad experience with Phoenix. We are in the process of selling our townhouse and they have been nothing but accommodating and prompt with requests we have on paperwork and questions regarding the process. Our community has had many upgrades and improvements made since they have taken over. I have had a lot of communication with Jennifer over the years and she has been clear, concise and pleasant with her communication with me. I highly recommend Phoenix Company to anyone.

Amanda Imparato: I have been living in Whispering Pines in Hudson for 11 years and they have been amazing to deal with.

Thallys Lacerda: HORRIBLE COMPANY , THEY DON'T CARE IF YOU HAVE PROBLEM IN THE BUILDING, , SINCE THE A MOVE IN TO TO KENDALL GREEN IN FRAMINGHAM, I HAVE A PROBLEM AFTER PROBLEM, , CALL THOSE PEOPLE TO FIX A LIGHT OUTSIDE OF THE BUILDER, WAS ONLY 9 MONTHS TO FIX, CALL AGAIN FOR LAUNDRY, THEY NEVER SHOW UP, STILL CALLING TO FIX THE PARKING LOT PROBLEM , NO RESULTSterrible company

Catherine Corkery: Recently met Kyle from May PM, he is awesome, he goes out of his way to help homeowners and the association. He is willing to help with anything and has been friendly and professional.

germaine bianchi: We had our chimney cleaned by Kyle from May Property Management. He was very professional. The work was done carefully so there was no mess. He found a couple of problems which were allowing water and leaves in to the fireplace, so we will get those repaired. He also completed a repair on the outside of our home. Will will think of May Property Managment next time we need work done inside our home.

Jan Calderaro: Kyle cleaned gutters and fixed electrical outlets. His work was outstanding; very professional, polite and efficient. I will not hesitate to request him through MPM, for additional repairs.

Jessica Hiatt: As a resident of a condo complex, I've been working with Cheryl, our property manager for almost a year. She is very responsive and attentive, and cares about the aesthetics of the property. I love the online portal provided by MPM. Makes everything from logging work orders to paying bills very easy.

James Gibbons: As a Realtor involved with property rentals in Central MA and Metrowest, I have been extremely impressed with May Property Management. Cheryl, Matt and their team are always professional, responsive and courteous. They're clearly at the top in terms of their commitment to providing excellent service to their clients. I highly recommend May Property Management to anyone seeking an outstanding company to manage their properties.

Sid Angelou: May Property management is extremely professional, proactive, approachable, and accessible.We hired MPM in the middle of a mold crisis that was caused from previous management ignoring water leaks. This would be a nightmare for any new management - to not only take on a new property, but to also deal with a major crisis at the same time. Cheryl took on the task head-on and even agreed to start working with us immediately to quickly mitigate and repair the damages.Cheryl is capable of working with numerous and diverse personalities. She is a type A manager that operates without bias and respect for all members, even during inter-board quarrels. She also provides a calm demeanor during seemingly end of the world times.MPM can resurrect an association on the brink of collapse, while also providing structure and relief to board members who have previously been required to pick up the slack for their property manager.I highly recommend MPM to maintain and enhance your property's value and growth.

Mercado Family: I am a unit owner and a trustee of a condo complex. I cannot honestly thank Cheryl and her team at May property management enough for taking on our complex and making things in community the way they should have been. They really care of making the community safe and making shore everything is in order I highly recommend there service.

Tim Tran: May Property Management took over our condo complex late last year and Cheryl, who manages our propery, has been very diligent about the tasks at hand and addresses those quickly. Cheryl is very effective in dealing with our property's issues.

Island Auto Repair: I have been working in conjunction with Cheryl and the staff/trustees at May Properties for some time. Worcester Towing provides services to their respective properties. Cheryl ensures that the utmost care is taken to provide Safe Conditions throughout. Night/Day, Weekday or Weekend She ensures that tenants parking is not compromised by illegally parked vehicles and moves swiftly to take action. It is a pleasure working with such a diligent and efficient team!!

Sara Ramirez: As a trustee/resident of a large condo complex for many years, I cannot honestly thank Cheryl and the team at May property management enough for taking on our complex and making things in community the way they should have been years ago. We had faced several challenges with our last management company for 10+ years and Cheryl has taken us on full speed and works very hard for everyone in the community. Our property is getting there and now I finally feel we have a great team behind us with May property management.

Paul: Big thank you to Matt and the folks from May Property Management for taking the hassle out of owning my condos including a recent renovation. I haven't had a single problem with any of the tenants they've found for me.

Elizabeth Toy: Our family was a tenant at a PMI managed property and I will say they are the best property management company we have worked with. As renters, we have had our fair share of shoddy landlords, and working with PMI was a delight. Our main contact person was Alex M., He was prompt, communicative, and helpful. We always felt he had our best interest in mind.The deposit/move in and out process was simple and straightforward, and we liked the ease of PMI's online portal. Any help with repairs was always expedient and professional.We have only good things to say about PMI Worcester, and were very happy renting from them!

Olivia L: I've been working with Mark and his team for the last year, and have been impressed with their professionalism and quick action. Within days of meeting Mark, his team(s) renovated a whole floor(removing carpet, installed new flooring, and painted), partnered with local cleaners, and listed the home... within weeks of our initial introduction, it was rented! I truly appreciate his knowledge and experience in this industry. Shoutout to Brian and Alex, great to work with!!

Chad Parker: They may be great for landlords, but horrible with tenants!

Chris Starr: PMI Worcester has been amazing. They started with us with an empty 36-unit apartment house and leased it up in record time. They are very professional and responsive. I highly recommend PMI Worcester!

Zoe Milsom: I've been looking for an apartment for months and PMI Worcester came through and set myself and my roommates up with a great place. Huge shout out to Brian Westgate, he was extremely helpful, honest, and transparent throughout the entire process. I would absolutely recommend them to anybody else looking for a rental property in Worcester.

Aswira Siraj Pasha: Alex and Brian are so wonderful! They understood my needs for the house and have been very patient and communicative. We are happy with our new apartment thanks to Brian!When we have any issues that pop up, they help us sort it out very quickly.

Michael Schiappa: Our property manager, Brian Westgate has been extremely helpful and responsive throughout my whole move in process to my new apartment.

Joe Igoe: High quality service. Can’t go wrong with PMI

Naik Shounak Sheshadri: Brian from PMI Worcester was very helpful during our search for an apartment. He is always prompt in his responses and is super helpful. He gave us a very good apartment at a very good rate and we would highly recommend anyone looking for apartments in Worcester to go to PMI for their search.

Swapneel Wagholikar: I got in touch with Brian from PMI Worcester. Received a great service and hastle free experience.

Rumman Ul Ahsan: I wanted to share my positive experience with PMI Worcester as a tenant. I moved to Worcester from out of state and went through the whole process either online or over the phone. Big shout out to Brian Westgate. He was so considering in addressing all my concerns and probably went a few extra miles! The whole move in went smoothly. Even after moving in, Brian and Alex have been very much accommodating in helping me out to settle down in the new place. They have my five stars and a whole hearted thank you.

Tyler Hogan: As a renter, working with Alex has been straightforward and simple. He made the move in process super easy and he was quick to reply if I had any questions. After living here for the past few months, I can most definitely say PMI is far better than my previous landlord. These people care about you as a tenant.

Karynsue Marchione: Mark Ceppi is the best property manager in the State. Highly recommended

Mi Mi: Mark and his team are always professional and responsive, understanding all my concerns as a landlord. They managed to renovate my house with a reasonable price , and found a great tenant within days. I'm really glad that I made a right decision to let PMI Worcester take care of my rental property.

Jessica Rodriguez: Best place to find an apt great, reliable and very professional!Great on maintenance issues and always up to date .

S L: I’ve been working with Mark Ceppi and his team for two years and the service has steadily improved over the years. Initially PMI was used as on call maintenance for my two rental properties. The improvements in service made PMI my first choice to manage my 13 units full-time. This winter has been exceptionally cold and created a lot of maintenance issues, which PMI competently handled. One maintenance issue caused significant damage. Mark and his team were able to assist with my insurance provider and get everything on track. As a long distance landlord, the handling of the significant damage would have been extremely difficult and let me know that using PMI for ALL of my property needs was the right choice.

Ollie Ambrosino: PMI Worcester really helped us out as tenants. They were flexible and understanding, and their maintenance service is great. Highly recommend to first time renters in Worcester.

Alex Erwin: Positive:Professionalism,Quality,Responsiveness

Riley S: Positive:Professionalism,Quality,Value

Abigail Averbach: Mark and the PMI team did a great job managing the rental of my home. They were always very responsive and professional. They helped me navigate the process and answered my questions promptly. Their online portal works great so I always had access to information about my property and the flow of rent and expenses. I would highly recommend PMI to anyone looking for property management in Worcester.

Switch_Shadow: I wouldn't even give them 1 star for thier service. The fees went up few time in the last few months. I reached out to the managment, exchanged several emails with Chris Buckley. I asked for meeting notes multiple times and all he kept doing is promising he would send them over. Well its been weeks and never received what I asked for. Very poor management and poor customer service!!!

palmier car: the most EXPENSIVE Association EVER...500 $ a month...they ll make you feel like they doing a FAVOR....Run.

P. S. Jen Lin: I've lived in apartments/condos all my adult life and this was the worst property management I've ever dealt with. Poor communication, poor transparency of rules/regulations (they seemed to create and enforce new rules without notice and then fine you for "violating" these new rules they didn't tell you about), poor responses to your concerns. The most recent property manager Michelle was friendly and good at her job, but the two before her didn't care about the residents at all. Both of them tried to fine me for violations my neighbor made because both managers mixed up my unit with my neighbor (apparently counting to 12 is asking too much!).

Susanne Hall: Positive:Professionalism,Quality,Responsiveness,ValueOur building manager, Chris Buckley, is so responsive to our requests and those of our residents. Always cheerful and helpful. A pleasure to work with. Our financials are always on time and up to date.

Maria Murray: Positive:Professionalism,Quality,ResponsivenessAnytime I reached out to our property manager, Chris, from Great North, the response was almost immediate. Thank you for keeping our property looking so great!

Jacquelyn Kalisz: Critical:Professionalism,QualityI’m the only trustee at one of their property locations, and recently received an email stating they'll be terminating services with us. No phone call or physical letter, simply an email. Would not recommend, if you’re in search of a new company for your own property, look elsewhere.

Jill Conti: I’m a very happy condominium owner. This year has been the most impressive since I bought my place in 2017. Landscaping, snow removal, and trash removal have been fantastic. Communication between tenants and management has been excellent. Keep up the good work. We pay high fees, but when I see the great work being done, I feel it’s justified.

Chris Tosti: Positive:Responsiveness

Margaret Kelly: As a unit owner and board member of our condominium, I am very pleased with Great North Property Management. Chris Buckley is our Senior Property Manager and is very professional and knowledgeable. He addresses and responds promptly to any concerns that come up. He is a wealth of information to help our association identify reliable contractors. We are lucky to have him as our property manager!

Erin Marang: I am happy to share my experience of living at Emerson Gardens. When I first moved to Emerson Gardens, we had a management company that did not seem to care much about the residents. We were then introduced to a new company and Chris Buckley, who became our permanent property manager. What a refreshing change! Chris got to know most members of the community, handled our complaints in an honest and professional manner, and made the community a better place to live. I served on the Board with Chris and found him to be knowledgeable about our community and the town of Hudson in general. He was presented with some difficult situations during my tenure, and his advice was always sound. I cannot recommend Chris highly enough!

André Pimenta: Every time I have needed something they have been quick to respond and happy to help. I have dealt with many companies since I started to live in my property and I’m happy to have finally come across one that knows the business inside and out, professional, courteous and efficient. Chris Buckley, the property manager is great. A real professional! Highly recommended!

Roberta Prisco: Really good company, every problem I have they resolve quickly, people who work there are very attentive. They are doing a excellent job to our community.

Paul Rivard: Dear Chris,I would like to take this opportunity to thank you and Michelle, for all the hard work that you put into our association. I have been the chairman of the board of Juniper Hill Condos in Uxbridge for 4 years and have never received so many compliments from the residence regarding the services rendered by Great North. It is a great comfort to the board to know that the community is being well served bye you and Michelle.Thank you so much,Paul Rivard, Chairman Juniper Hill Condo Association Uxbridge, Mass

Chris Buckley: I've been working for this organization now for a few years they take very good care of their staff. I look forward to many more successful years with this company and our clients.

Terry Bahn: I have lived in my Emerson Gardens (Hudson, MA) home since before the complex became Emerson Gardens. As a member of the community's Board of Trustees, I have worked with Great North Worcester's Chris Buckley since December 2013. During that time, Chris and the Worcester office have provided Emerson Gardens with exemplary support. Chris is conscientious and courteous even under the most stress-inducing circumstances. He is the best Property Manager we have ever had. As a homeowner and Board member, I could not be happier with his service to our community.

Mena Matta: Thank you very much Great North for all of your hard work, special thanks to Chris Buckley our Property Manager for everything that your have done for the past years to our community!!!

Joseph Hill: I've live3d here for just about 20 years. It's quiet and beautifully landscaped, and I could never ask for better neighbors. For the first 15 years that I've lived here we had HELLISH 'management--a shrewish woman who caused so much trouble they let her go several years ago. Now that we have a new manager, this place is next to 'perfect'!BillT

Jim Bourassa: Plenty of parking

Hossein ziayan: Well maintained and nice condominiums

Marsha Kunin: I've lived here for over ten years and I love it. As Ed says, the woods, the quiet, and the convenience of shopping a stone's throw away. Maintenance is excellent and owners are always working to keep in mind the bottom line. The winter plowing system is fantastic--very well-organized, always trying for better.

Edward Biehn: I've owned my unit and live at Sunderland Woods for 15 years. Sunderland Woods is a great place to live. The complex is situated on a hill and back in the woods so it's very quiet; plus the property is very well maintained.

gninja g: Worst place to live. Do not rent and buy here. Worst management. We rented place for 2 years and regret. Worst management during snow. Stay away from this place.