Best Outdoor Sports Store Worcester Near Me

Damian Albino: They didn't have the size I needed. They called blackstone got it over there. Good customer service. Clean store. Knowledgeable about their products.

M K C: If I could give ZERO stars I would. I typically avoid this location as much as possible. I had only an hour of free time this week to do an exchange on a defective item purchased on 5/6, gifted on 5/10 and used 2x on 5/15 to break. No manager would come help me or the young girl trying to assist me. She realized an easy solution would be to return it and mark it out as defective. It hadn't been 2 weeks yet and still within the 30 days of purchase. Several managers, after she requested they come talk to me, just barked over the walkie that they can't help and I need to call the manufactures 800 # which was not provided. Disgusting customer service by these managers. I work in healthcare, we are all hurting after the pandemic I get it but enough of the excuses. I train health center staff in customer service. Trust me - their jobs are WAY more difficult than these managers at the Worcester location working for a retail sport chain. It was a very simple decision that each manger has the right to override. They aren't making life and death decisions here. Someone needs to train the managers of this location better in customer relations and support. When I walked out, team members apologized and said the managers suck and I said they SURE DO. Disgraceful and this corporation should be ashamed that their staff and customers do not feel supported but their "top players". I will never go back to this location and will make the time to drive 40 min to Northborough or Millbury where they are EXCEPTIONAL EVERY GOD DAMN TIME. I will also continue to share the horrible performance these managers continue to give year in and year out (I have had issues here in the past) with EVERYONE I come into contact with.

Denis Moreira De Castro: Horroroso não dão atenção para o Soccer

Roger Leblanc: Great last minute sports store. Not alot of youth selection. But great store.

Andy P: Friendly service in shoe department and sporting goods. Great store!

Shir0: Very very lit bro, copped some new shoes 🔥

Christina Arthur: Expensive wasn't able to get anything for my dad

Jose Villatoro: Excelente

Michael Horan: Is there a global sneaker shortage? Poor selection. Found a so-so pair, of course they didn't have my size. 9.5 such a rare men's foot size...

Gilo m: Very helpful staff.

DR COLA: Connor was professional, courteous, friendly and well informed. He went above and beyond in helping me find the right gloves. Also, he knew exactly what to when I had to make an exchange for a different size. Connor truly is an asset to your organization.

Teri Goulette: My 14 year old son and I visited Dick’s Friday evening in search of matching hoodies for him and his girlfriend. We found a great selection of north face hooded sweatshirts and bought two. At the register Michael handled our transaction. Being a scorecard member that doesn’t come in too often, I asked if there were any coupons available that I should search my inbox for. He was extremely helpful and patient as I looked. It’s very refreshing to have a great customer service experience like I did. I never found a coupon that could apply, but I left feeling like I somehow got lucky. Thanks for the great attitude Michael. Keep up the good work and we’ll definitely be back in!

Philip Bianchi: Awesome deals

Maggie Slomski: Very good no ripsticks tho

Nathan Towne-smith: Friendly staff, didn't have what I was looking for.

Rosemarie Chase: It was gd

Ed Socha: All ways got what you need

Nicholas Brennan: Good place to get your fishing reel strung up with line.

Tiffanie Speight: Great selection 😊

Alex Villodas: I found all I need

Richard Zellmer: Called to get my equipment clean quick turn around

Diane McCarthy: Excellent customer service!

Alec W: Did a killer job on the skate sharpening

Jess226: Great for used gear!

Nicky rough stuff Ross: I was just in recently to get my skates sharpened! Jack provided exceptional customer service I was very pleased with how they turned out!

Auggie DeBaggis: I got great value/store credit for the things I traded in. I was able to pick up some quality hockey equipment when I needed to go to the next size up for my children.

Kaylee Salls: We had a great experience getting my daughter fitted for skates. We were able to make an easy trade in and get some of her hockey gear there. Shes only almost 4 so I wasn’t sure if they would have a large selection of gear that small but I was pleasantly surprised. Staff was extremely nice and knowledgeable. Will be returning each season as she sizes up!

David Schwab: Good availability of hard to find items and fair prices!

Herb Lade: They did an awesome job cleaning my hockey gear! It was like new (no odor) and the service was great!

John-Paul L'Esperance: Friendly staff and very helpful. Needed some skates they sized and fitted me with an affordable skate for what I needed it for. Been there before and always my go to store. Thank you guys!

Marcia Albuquerque: Very knowledgeable, great selection, reasonable pricing!

Joel Penney: Everytime we go there, the staff is very helpful. As a first time hockey parent, it's been awesome .

Bob Facteau: Mike and his Crew are always helpful and I leave there satisfied every time!!!

Kristen Fairhurst: So so helpful! We were first time shoppers for hockey equipment and the staff was so friendly and helped us find the perfect fit for all our needs!

Kevin Mack: First time buying hockey equipment for our first hockey player. It’s an intimidating experience when you’re not sure what you need or how to select the right size. The staff was amazing. Took the time to help us select pre-owned equipment. Showed us the machine that is used for cleaning and disinfecting pre-owned equipment. Helped us pick the right sizes and patiently sat with my 7 year old grandson showing him how to put everything on and check it. Told us about trading items in as he grows to help defray future costs. Really made what could have been an overwhelming experience, very simple.

Heather DeArcangelis: Great place has everything and they are so nice and helpful!

Eric Ferguson: This is a great store. They have the best skate sharpening in the area and have deals on discounted sticks and used equipment. They are also a Dove Tail Bat dealer. The owner Mike and his staff are great.

John Ermilio: Great selection of products. Really nice and supportive people. Great service and prices

Tammy Sweeney: Excellent customer service, this is my go to place when I need skates or have any any skate or sports needs, They’ll sharpen your skates right on site it’s an all in one place. Quality merchandise at a reasonable price!!

Matthew Wiens: Skates sharped here while i waited. Took 10 min.

Gustavo Duanys: Awesome people, and great work.

Thomas Fitton: Always a pleasure to work with. Has what we need in stock and then some!

Jamie: Good people to work with.

Brenda Bussey: Great to do business with

Euridices De Jesus: Very nice people. Great quailty work and reasonable prices

Edwina Filippe: Nice place overall. Not the cleanest or best area, but quality equipment much cheaper than a place like Dick's