Best Plumber Worcester Near Me

Garabedian Plumbing & Heating Inc Jack Dumas Plumbing & Heating MenWon Plumbing & Drain Services R.Fresolo Plumbing & Heating Inc. Gauthier's Plumbing & Heating/V & G Plumbing & Heating BEI Plumbing & Heating Roto-Rooter Plumbing & Water Cleanup Scavone Plumbing & Heating Grasseschi Plumbing & Heating Inc Poske Corp DG's Plumbing Co KB Plumbing & Heating Co

1. Garabedian Plumbing & Heating Inc - Worcester

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· 161 reviews

208 Austin St, Worcester, MA 01609

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Garabedian Plumbing & Heating Inc: what do users think?
Alan Gordon: Positive:Professionalism,Quality,Responsiveness,ValueGarabedian Plumbing always does a great job for me, Rick came over this time and fixed my bathroom plumbing issues, went above and beyond in explaining what he was doing and making sure everything was repaired. With Garabedian Plumbing, always a great price, very quick response and very high quality service, they're the best!Services:Faucet repair,Drain cleaning
Jim Esposito: I have been using Garabedian Plumbing for years. In emergencies they respond within hours. They recently installed Central air conditioning and a new hot water heater. I shopped around for the pricing on both and they came in with the best pricing. The work was excellent and timely. Very professional and friendly staff both in the office and in the field.Services:Heating system installation,Plumbing pipe repair,Water heater repair,Heating system maintenance
Mo J: Rick and AJ replaced our failing well pressure tank as well as installed a whole-house filter system to improve the quality of our water. Their work was top notch, and they showed us how to use the system and change filters, as well as checked all our fixtures for water pressure. They were incredibly helpful - we will definitely call Garabedian for all of our plumbing needs!
Matthew Gemme: Positive:Professionalism,Punctuality,Quality,ResponsivenessHad my toilet fixed today by Alec. He was professional, knowledgeable and thorough. He stuck around and answered some general questions I had about plumbing and heating, which was very informative. I highly recommend him.Service:Toilet repair
Bob M: Critical:Professionalism,Quality,Responsiveness,ValueUnprofessional and overpriced ..NEVER AGAIN, the worst company ever.Service:Heating system installation
Christelle Fleurius: Critical:ProfessionalismFire your answering service company. Extremely rude!
Mary Brosnan: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRick Mike and Kyle could not have been more professional and helpful installing a new furnace and water heater.eveyone at the company was remarkableServices:Water heater repair,Heating system maintenance
Ray Stevens: Have used in the past and are always responsive and professional. Do good work, although for most recent work on main drain, they needed to return since work wasn't fully completed on initial visit and the issue came back after a few days. On my list of "go tos" for plumbing issues.
Ronald Goodwin: Will not be my first choice anymore,They like to assume, you know what happens when you do this, make an as* out of yourself.
BeaTles 824: Fast reliable and knowledgeable
Marsha Hovenesian: I was having a gas hot water tank replaced. The old tank had a 10-year warranty; and at 9 1/2 years it let go. They told me it was still warrantied and they replaced it. I did have to pay for the labor but it was significantly less than what I would have paid otherwise. They came when they said they were coming. The only issue I might have had was replacing a tank is now a two-man job and the tank broke over the weekend and they weren't able to get a second individual to help with the job on Sunday. This meant my tenants have to go without hot water for an extra day. But otherwise, everything was great!
Reem Abdulmawla: Be aware!!!!!They claim that they charge $150 per hour, but they don’t. If you hire them make sure that you double the $150.At first I thought it’s the technician who’s Exaggerating with the hours but and after I talked to the office about the over chargesI found out that they are all on one page.Absolutely unethical company.
Bonnie Savageau: Jesse and Sal came and a replaced a utility sink in our basement today. They were very professional and did excellent work! They were very clean workers too😊We also had outdoor spigot and kitchen faucet work several months ago. Same high quality standards. We always use Garabedian and are never disappointed!
David Cutler: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAlways great service! Al was fantastic!Service:Plumbing pipe repair
Jay NGUYEN: Positive:Professionalism,Punctuality,Quality,ResponsivenessGreat and fast service! Alex was our plumber and he was awesome! Getting a call from your tenant with a water leak issue on a Sunday is the worst! I gave them a call and he was able to arrive within 30 mins to solve our issues. Price was reasonable given it was an emergency and on the weekends. Would highly recommend!Service:Plumbing pipe repair
Doug F: 8 AM -Our Water Heater decided to fail and leak in our basement. We called Garabedian Plumbing. I sent a photo to them of our current water heater.8:15 AM. received call back from Garabedian telling us they had a quality water heater in stock and would come by same day to install.10 AM Garabedian arrives , removes the old water heater and install new one. This is not easy- some new exhaust pipes installed to meet current code, getting permit and inspection from City of Worcester. I asked for addition of drip pan.2 PM Zach and Kyle install new water heater and 1/2 hour later the water is hot. My wife is very happy-which makes me happy.Invoice is very reasonable for a quality AO Smith water heater with 6 year warranty. Workmanship on installation looks first rate.Garabedian Plumbing was recommended to me by my neighbors and they gave me great advice. A very good experience that started with a what I thought was a big problem.Service:Water heater repair
Scott Collins: Really impressed with my service call this morning and will use them from now on true professionals and very knowledgeable
Eutaw Street: Quite a bit shoulder shrugging for the price. I am fine with paying $200 for the intial visit but there better be value in it outside of a super general guesswork. It also helps to know when you are talking to a licensed plumber or apprentice, especially when billed by the hour.
Tacori Tai: Do not use Garabedian. ZERO STARS! They are not thorough and Cindy is THE RUDEST person at this company. I don't know if she's the owners family member but you need to get her out of your office. She constantly gaslighted me during our phone conversation (yell-fest) and refused to allow me to express my thoughts and stance. She kept speaking over me and twisting my comments to suit her needs. Initially, I'd been a customer for Garabedian for a few years. I always dealt with techs like Zach or Jimmy (both of whom I enjoyed working with). I never had to deal with back office initially. This January 2022 I had a no heat call placed. It's April now and I still have no heat. I had 5 visits from Garabedian techs and they haven't fixed my issues (single family home, forced hot air from oil).Service:Heating system repair
Aloyah Isa: After very negative and stressful experience with Dumas Plumbing, I really welcomed and appreciated Al's professionalism, friendliness and overall sense of human decency. He took care of the washer clogging and looked at a couple of other small issues I had. He pointed out that the flush lever the Dumas guy installed was not the right one. No wonder I had to manually lift it after every flush or water would continuously run. Dumas guy also did not replace flapper, which I'd told him to do. Al corrected both without overcharging for the parts or adding to the cost of the visit. Al was a real pleasure to work with. Thank you!Services:Drain cleaning,Toilet repair
Delilah Everton: We made an emergency call and spoke with the answering service. While the answering service was phenomenal, the service was not! The on call person called us back and said he would be over after he finished 2 more jobs. Hours and hours passed without word. I called the answering service again requesting that the on call person let us know an approximate time frame in which we could expect him. Answering service told me that if I didn't hear from the on call person within 30-40 to call back. I waited an hour and called back. Answering service sent a message to on call person yet again, asking them to call or text us with a timeframe. No response at all from the on call person. Received a call the following morning and at that point we had already found a much more reliable company to come out and fix our issue.

2. Jack Dumas Plumbing & Heating - Worcester

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· 19 reviews

17 Rustic Dr, Worcester, MA 01609

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Jack Dumas Plumbing & Heating: what do users think?
Myrna Varteresian: Very unresponsive. Had problems with toilet and the problem was not resolved after 2 visits.Repeated calls got no response. I guess they only want the big jobs.
Charles Lahti: They are great and always on time
Nina Riv: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI'm so happy to have recommended Dumas plumbing to my mom. She had a leak in one of the heaters in her bathroom. Dumas plumbing came out and resolved the problem in less than 30 minutes. The gentleman was kind and explained exactly what he was doing. Thank you guys again!!Service:Heating system repair
Karen Rezkalla: They did a great job on our bathroom! They replaced our stand alone shower and sinks. The plumbers that came were very kind and respectful. They worked with us and took time to answer our questions and explain things as we needed.
Pat Howe: Food was good and included all utensils and condiments I needed being I was not going to eat at home
Alicia Mompoint: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueChris came out to our house and showed up right on time. He fixed the problem that we had with our boiler with the utmost professionalism. Jack Dumas definitely has a new customer for life.Service:Heating system repair
Chuck Hopkins: Critical:Professionalism,Quality,Responsiveness,ValueInstalled gas line failed to meet code and leaks. The owner came back once to remedy the code violation but did not fix the leak and refuses to fix the leak in the line. Jack Dumas refuses to fix the problem. I am hiring another plumber so that I can turn my gas back on.
Guido Carcerano: Easily the best plumber in Worcester. The. Best. Plumber. In. Worcester.
Jose Rojas: Very friendly people and great service!!!
Rebecca Teman: Chris was great and they came out to my house within 20 minutes of calling them on a Sunday afternoon. There was a leak in my ceiling and in about an hour, he had diagnosed it and told me they could come back the next day to repair it. Would absolutely recommend!
C Villa: I used these guys just today for a frozen burst pipe in my bathroom. They were walking out my door less than 20 minutes after arriving. They are fast, professional, and knowledgeable. I'm extremely happy with the service that was provided. After calling 14 other numbers I'm greatful that they were able to fit me in so quickly. I called at 1:30, they were at my house at 2 and out by 2:20. I highly recommend this company and will absolutely be using them if I need to in the futureUpdate: Had the same guys come out to try to install the toilet that service master to kindly left in my kitchen. They were helpful and knowledgeable but we're unable to install the toilet. When I talked to the owner Jack he was very nice. It wasn't until I refused to have his guys attempt to rig up a toilet in my demolished bathroom for myself and my 3 small children, that he got nasty and out right rude. I will never use this company again. Jack's staff is great, very nice, but their downfall is their very unprofessional owner. On top of the bad customer service (by the owner) I received a bill for $125 just for coming out. When they fixed the pipe that caused all of this in the first place I was charged $154 ( cost of the cap they replaced was $4) was outright told the original time that they had to up the price due to demand.
Maria Harrington: We put an addition on to our home and Jack Dumas was the plumber who did all the plumbing. There were some plumbing issues with his poor workmanship and when called to come back and fix it he became very rude and unprofessional and stated he would not be coming back to fix the problems. I would never recommend his services based on poor work and because he conducts himself in a very rude and unprofessional manner.
S L: Jack Dumas is the only plumbing company I will use! The first time I called he called me back the same day and set up an appointment immediately to repair a pressure reducer. I have been very happy with Jack and Chris ever since and highly recommend them.
Alex Marcarian: My management company hired Jack to swap out a 40 gallon water heater at one of our properties. The bill cam to $1,352.66 which was a bid excessive.... So, I called and left a v-mail for him to call me back, so I can get an actual breakdown of the charges..... Long story short, he calls me back and before I can get a word in he says "I know what you are trying to do. OK !.... the price is what it is""" and than he just hung up on me! I don't like leaving reviews, let alone bad one, since I know how much it means in the service sector, but I could not overlook this guy's bad manner and his short temper. YOU DO NOT SPEAK TO A CUSTOMER LIKE THAT. and you DO NOT hang up on customer. Hope you treat your next customer better.
Heather Juhascik: We had an issue with our trap and needed a professional to get all the connections right. I called Jack and he was able to fit us in the following day. His son, Zach came to perform the work and was very courteous and knowledgeable. There was part we had installed that was leaking and he thought he was able to fix it but it ended up leaking a bit after he left. Jack returned my call later that night and Zach came back in the morning. In addition to prompt, top-notch service, their prices were also reasonable. Would definitely use again and am happy we found a reliable plumber in Worcester!

3. MenWon Plumbing & Drain Services - Worcester

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· 42 reviews

397B Mill St, Worcester, MA 01602

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MenWon Plumbing & Drain Services: what do users think?
Gabby: I was so pleased that they were at my home at the earlier end of my appointment block. I was able to go on with my day and not have to wait around, which is why I made an a.m. appointment in the first place 😉.My Technician was respectful and Courteous. Their price was reasonable also! 🙌🏿 I'll be using them for any future problems we have. Money well spent.Services:Toilet repair,Toilet installation
J Mc: Positive:Professionalism,Punctuality,Quality,ResponsivenessIf you need a plumber in a central MA these are your guys. Great service good quality work and honest and competitive prices. It’s not easy to get a honest plumber that does good work shoes up on time and guarantees their work. Thank you for your help.Services:Faucet repair,Water tank repair,Faucet installation,Toilet repair,Toilet installation,Shower repair,Plumbing pipe repair
Mariama Sano: Worked with Aaron twice. Excellent service and quick response. He also has a very quick turnaround time. Totally recommend his services.
Stephanie Lachapelle Real Estate: Positive:Professionalism,Punctuality,ResponsivenessI have used other business in the Worcester area and by fair the best. Fair pricing and good service. I will be using them again.Service:Drain cleaning
Myrna Varteresian: Positive:Professionalism,ResponsivenessVery responsive to my emergency situation. Very professional and reasonably priced. Even returned later in the day to check it out. I will go to them for all my future plum needs.Service:Toilet repair
Ethan Beeler: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueExcellent service! Aaron is very skilled and professional. He is also a great and patient problem solver. We had a very tricky drain pipe situation that required a lot of skill and patience to solve. He ended up fixing the issue and saving us from a much more costly pipe replacement!Services:Drain cleaning,Shower repair,Plumbing pipe repair,Sewer repair
Ben Cortes: Aaron was extremely professional knowledgeable; flexible with our schedules .He promptly responded to our call. Aaron did not hesitate to assist us as he responded immediately to help us out and fixed our many and complicated plumbing problems .He came right over immediately and took care of a very difficult plumbing issue .Aaron went above and beyond helping us and accommodating us with very reasonable prices for his excellent work. We highly recommend Aaron “ Menwon Plumbing services “ . As he will promptly assist you and will take great care of any Plumbing issue you may have .Service:Faucet installation
Yuming Lu: Very dishonest about their prices!!! When I called them for drain cleaning, they told me an acceptable price to get my order. But when the guy (the owner) got to my home, he asked for a totally different price, which was more than doubled that he told me over the phone. Keep away from them unless you are a better crook than they are.Service:Drain cleaning
Cait Dufault: Aaron is amazing I used his company a couple years ago for a water heater installation after my old one broke open he was fast responding, reasonably priced and did the work very quickly. I currently have a leak he was again on time professional located the issue and also recommended a great water remediation company. I’m Calling Aaron for all my plumbing needs going forward!Services:Plumbing leak repair,Water heater installation
J Char: Positive:Professionalism,Punctuality,QualityMenWon's scheduling service is the best of 10 plumbers I have tried to get scheduled over the last three weeks. I booked it, they confirmed in 30 minutes, showed up 10 minutes early and did the job neatly and on time. Aaron was polite, efficient and did a great job. TY MenWonServices:Plumbing leak repair,Faucet repair
Mike 1437: Service:Shower repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jack Litynski: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value👍👍 Excellent service.Service:Toilet repair
Peter Mancuso: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe had a leaking garbage desposial. I called them they picked right up an were at my house within a few hours on a holiday no less. I will definitely use them again!!Service:Garbage disposal installation
Aida: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery professional and informative! Great service.Service:Drain cleaning
John Iannotta: Wasn't very helpful
Sherman Cowan: Aaron was absolutely amazing! I called him with an emergency and he squeezed me in right away. He is very friendly, professional, and very timely. I am a new home owner, so I really like the fact that he took the time to educate me on the plumbing problems and he explained to me, in layman's terms, what needed to be done. His pricing was also very reasonable. It is really comforting to know that I am now connected with his company, because I know that he is only a call away. Thank you, Aaron for everything that you have done for our home!Services:Faucet installation,Faucet repair
Wes Daniels: Aaron is highly professional and skillful. I have contacted him twice for two plumbing problems (leaks), and both times he responded immediately and arrived the same day. When he arrives, he diagnoses the problem and provides a written estimate. When the work is complete, he charges the exact amount of the estimate. I give him my highest possible recommendation.Services:Plumbing leak detection,Toilet repair,Plumbing pipe repair
Angela Rowell: The service provided by Aaron was top knotch. He was down to earth and explained everything so we would understand. Came out and fixed our leak quickly and for a reasonable price.We would recommend him for any plumbing needs.Service:Plumbing pipe repair
Susan Stefan: We called Aaron with a leaking pipe and he came within hours. He had asked us for a photo of the pipe ahead of time so that when he arrived he already had the pipe needed to make the repair. He was professional, he gave us an estimate and charged us exactly what he estimated, and fixed our pipe for a very reasonable price. We plan to use him in the future!Services:Plumbing leak detection,Plumbing pipe repair
Susie Henry: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAaron did an amazing job fixing my leak. He ended up having to change out much more parts than he thought and it took 3 times longer than anticipated but he stuck true to the one hour quote he gave me. What a true professional! It's hard to find this kind of professionalism anymore. Thanks Aaron!Service:Plumbing pipe repair
Eunice I: Positive:Professionalism,ResponsivenessAaron is so professional and took his time to educate me about plumbing and the services he provides. He was efficient in his job, and I would highly recommend and call him again.

4. R.Fresolo Plumbing & Heating Inc. - Worcester

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· 33 reviews

330 Tacoma St STE 3, Worcester, MA 01605

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R.Fresolo Plumbing & Heating Inc.: what do users think?
Suzisueful: Darren & Rodney were very professional & very good at time management. Despite their boss constantly calling them, I heard the employee trying to explain the circumstances of the job to him. I noticed if the boss would stop calling, they could get a lot more done! They deserve his trust & should just leave them to their work! Great guys! 👍
cindy marie: Had been without heat & hot water for weeks waiting on another company that kept postponing the job, called Fresolo & I had heat & hot water within a matter of days because I needed a whole new system in which I knew of, Darren & Rodney came & spent the whole day working nonstop to install a new system & very professional, very clean about the job & I can honestly say the nicest guys I have ever had work in my home. I would call them again in an instant if need be. The Best.Service:Heating system installation
sadie saldana: Service:Heating system repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Kate Son: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueFresolo helped my mum when her old heating system failed. They installed a new one for her in just one day! Incredible company and employees - thank you Fresolo!!!Service:Heating system installation
Juan Lopez: Positive:Punctuality,Quality,ResponsivenessRocky Jr. and his company and crew always get the job done.Responsible and dedicated. I've call Rocky for years.Don'tlook further.Services:Heating system installation,Plumbing leak detection
Jenn B: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueFresolo plumbing is awesome. Thanks Rocky and Andrew for the professionalism, timeliness, quality of work and fair price.Services:Drain cleaning,Heating system maintenance
Vanessa: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRocky and colleagues are so professional. They are quick, clean and efficient. Appreciate the attention to detail and also measures for COVID as well. Highly recommend this company. Will use again, thank you!Services:Drain cleaning,Heating system maintenance,Heating system repair,Plumbing leak detection,Faucet repair
Nicola Ricciardi: Critical:Professionalism,ResponsivenessCalled 3 times and still haven't received a call back. I guess they only want to do business with emergency calls only $$$. Disgraziati .
Hans Lima: Positive:Professionalism,Quality,ResponsivenessI've worked with Rocky and Cindy for our plumbing needs a few times now and they have been absolutely great to work with. We've also been lucky enough to continue to get Andrew for each service call. I can vouch for his quality of work and professionalism. Don't hesitate to give them a ring for your plumbing needs.Service:Plumbing leak detection
Pamela 46: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI called in the morning with a handful of small repairs and all were completed the same day! They requested pics of my issues so they could come prepared and they certainly did. Andrew was so professional, kind and courteous and did a great job on everything. Highly recommend!Service:Plumbing leak detection
Chris Porto: I called fresolo twice,first call they said someone will call me to Make an appoitment,nobody ever called, then I call again someone answered the phone and I looks like he was drunk,he told me someone will call me to make an appointment. Honestly ! I think this is the worst company, I'll never call them again.
Gloria D. Hall: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI have worked with Rocky for 26+ years. It began when I needed assistance reinstalling a toilet after the installation of a new tile floor. Since then his Installed and maintain bathrooms in two properties and old sewer lines. They are professional and feel like a part of my community.Service:Drain cleaning
Kelly Sullivan: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
David Stone: Very helpful. Called back when I called them
Lily Bug: Didn't appreciate the attitude from the person who showed up at our home.
Karen Gizzie: Had a heat emergency during the coldest day of the yr. Out of the 10 places I called..these guys were the only ones to call me back. Came and fixed the issue. I will be using them all the time from now on. Excellent service!
Elizabeth Harnois: We have used Rocky for installation of a new gas furnace and water heater and he work and professionalism were both excellent! He also helped out with two plumbing emergencies: once when we had some rotted pipes and water shut off and once when we had clogged pipes and sewer leakage. We were very pleased all three times and highly recommend this business!!!
Tomcat TomMA: Updated Feb. 6, 2018: Here are direct quotes from the email I received after Rocky came to assess the 3 jobs I had:(1) Supply and Install New White Gerber Viper VP-21-514 14" Rough Elongated Water Closet (toilet & tank) to replace existing.Price to Include:1. New Wax Seal.2. New Johnny Bolts.3. New Water Supply Connector.4. New White Elongated Seat.5. Removal and Disposal of old Water Closet.$695.00(2) Supply and Install New Chrome Delta 4380-DST Single Handle Kitchen Faucet with side spray and gooseneck spout to replace existing complete withnew water supply connections under sink.***Owner is aware that garbage disposal may need to be removed to access existing faucet for removal, and that existing drain pipe has large amountsof putty on tailpiece typically indicating a leak that has been patched. We will use extreme caution, but changing faucet may disturb this patch and maycause a leak. If any kitchen drain work is required to repair drain properly then additional compensation will be required.***$545.00(3) [Gas Warm Air Furnace repair] Supply and Install New American Standard OEM Blower Motor and Blower Wheel Assembly to replace existing complete with new capacitor and removaland disposal of old motor and blower wheel.***This is a non stock item, this will take 3-5 days to bring in from factory, and is not returnable. Once we place order with supplier we have to pick upand purchase, it can not be returned into standard suppliers inventory if owner changes his mind about installation after supplies are ordered.******Price may seem high but these are OEM Repair Parts and they are extremely expensive. Universal Motor could and should work and would be lessexpensive but is not exact replacement and could still make noise. We could just order OEM motor and not blower wheel to save money but we're riskingpossible installation on existing warped blower wheel and they're is a possibility that new motor could still make noise without new blower wheel.***$1,295.00I elected not to have them do the work.Original Post:Have not yet received service from this company HOWEVER, they returned my detailed message regarding 3 jobs I have which are not emergencies and left a message with NO information re: the jobs or coming to do an estimate. Just stated they're returning my call.I called again and got the answering service again. After expressing my frustration the "operator" (who refused to give me her name later) stated that she would not take any more details from me and said she would leave them another message and HUNG UP ON ME.Update 12-20-17: Cindy called me and was apologetic for the miscommunication and was cordial. Holiday rush is a factor.They're coming to do estimate. I'll update when/if the work is completed.
Rob Kenyon: Guys came and fixed my frozen pipes after my garage was left open freezing my utility closet on short notice. Promptly fixed the issue, was courteous, and professional. Would highly recommend.
Vasanthi Arakali: It was a great experience to work with the Fresolo group. They were friendly, efficient and thorough. I got my oil heating converted to gas by them.
RL Lane Properties: You’re the owner of a rental property, that’s nowhere near you. What do you do when you get a call from your tenant in the middle of the night saying, "I hear a hissing noise coming from under my sink?"First, you tell them to shut off the water, but then what?You Google for a contractor and hope you can find a reputable company in the area that won’t cost three arms and a leg. You scour reviews from people who’ve dealt with the company thus far, searching for clues about the reality of the people you’re looking to hire. After the big search, the next morning, you call their office and hope for the best. The reviews of R. Fresolo Plumbing and Heating are extremely good, and mine doesn’t differ from popular opinion.You only get one chance to make a positive first impression and now I know the reason why R. Fresolo Plumbing & Heating has that great reputation. From the initial contact with the answering service, to the call returned within hours rather than days, to the completion of the job, my interactions were surprisingly attentive, professional, and pleasant. As a real estate investor, I’ve dealt with a fair number of contractors, some good, many not. I could legitimately ask "Who’s ever heard of a contractor who returns calls quickly, shows up on time, finishes within a deadline, won’t gouge you, and on top of all that will stand behind their work?" R. Fresolo Plumbing and Heating is that rare diamond you hope to find amongst all that coal. Before calling, I was impressed not only by the positive reviews, but by the fact that the contractor took the time to reply to the negative reviews received and attempted to make their customers happy. I have taken the time to write this review because I know reviews can either make or break a service business, and I found this company to be courteous, conscientious and fair. All I know is I’m glad that I’ve found a plumbing and heating contractor that I know I can rely on in Worcester. Thanks for a job well done!

5. Gauthier's Plumbing & Heating/V & G Plumbing & Heating - Worcester

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· 26 reviews

5 Mason St, Worcester, MA 01609

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Gauthier's Plumbing & Heating/V & G Plumbing & Heating: what do users think?
Jason Czernich: Chris Ferguson was immediately responsive after one plumbing company seriously seriously botched a repair job and another no showed two days in a row!Chris came highly recommended and was able to fix the pipes the right way in a time efficient manner. The price was right too! Thank you Chris!!!!!!Services:Plumbing pipe repair,Plumbing leak detection
Matt Firlings: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI lost heat with a burst pipe. Zack and Rob were there in an hour, explained the work to be done, and completed the job quickly. This was the third time I have called Gauthier plumbing and the experience has been great each time.Services:Faucet installation,Plumbing pipe repair,Sewer repair,Plumbing leak detection
Tammy Boucher: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThey helped Me withwith vido chat just to turn on not very many honest Places like this. Very greatful.
Jay Nichols: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGauthier Plumbing is the plumbing service to call. They are responsive and professional. Their rates are reasonable. They sent a plumber to my house within an hour of calling; and it wasn't even an emergency. The plumber had the drain cleared and replaced the pipe within just a couple hours. I highly recommend Gauthier Plumbing.Services:Plumbing pipe repair,Drain cleaning
Ana Ramirez: Positive:Punctuality,ValueVery confident of what they have to offered. Great service and efficient in doing the job. This company offers you a prompt date to start the job. grateful for the work
Curt Peredina: Imagine you have a burst pipe in your wall. You’re forced to shut off the water to your house. Wet wall, water dripping from light fixture. They not only came to the rescue within a couple hours, they knew exactly where the issue was and finished the job quickly at an extremely reasonable price. They will be my plumbers as long as I’m in the area…seriously you can’t find professionals like this…we lucked out! Thank you!Service:Plumbing pipe repair
Y Kim: I had an emergency in which I had no water no heat in the coldest part of winter for almost 3 weeks. I called them after getting two other quotes. They understood my situation and rushed to get the new boiler and installed the very next day. I was impressed with the professionalism and how quickly they responded. They literally saved my family from being in the cold for the following week. Also I liked the fact that they used quality equipment and very pleasant to work with. They stated that they were very busy and could install a boiler in the next week and knowing that I had no heat or water they made arrangements to get it installed the next day. Fantastic work by them.Service:Water heater installation
Ashley Harvey: We worked with Chris Ferguson from Gauthier's Plumbing & Heating who not only did an excellent job installing our new boiler and hot water tank but took the time to answer all of our questions promptly so we were able to apply for the Mass Save Heat Loan & rebate. After a couple months getting quotes from various plumbers, he not only exceeded our expectations with a reasonable quote but was able to book our install within a week! If you are looking for a plumbing and heating specialist, I would highly reccomend him :)Service:Water heater repair
Luli Kalo: I had the water tank replaced on April, 2020 and to this day the inspector never showed up..this service is already included in the bill paid in full. I called several times and the lady behind the desk said will call back and never did. When you call the number posted in Google map, it does not respond.
Rich Rawson: Professional and efficient totally satisfied
rebecca april: Service:Water heater installationPositive:Professionalism,Punctuality,Responsiveness
Robert Henry: Critical:Professionalism,PunctualityCalled to have a kitchen faucet installed - and was stood up. I called, they apologized and then rescheduled for the next day. The next day was also a no show.
Jonathan Magsino: Vinny and Greg have been servicing my homes for many years. First in Millbury, where they replaced a leaky expansion tank, replaced 2 toilets, hooked up the new refrigerator to the water line, replaced a leaky kitchen sink over those 12 years. Now in Douglas, they replaced my hot water boiler and added an indirect hot water heater. This house had the original boiler from 21 years ago and was not keeping up with our hot water and heating demands. V&G plumbing installed a new Buderus boiler and an indirect hot water heater. They both work great and look good. I wholeheartedly recommend them for your plumbing needs in Central Mass and Worcester. Thanks V&G Plumbing. BTW - I financed this via Mass Save Heat Loan and Webster First Credit Union. 0% interest and rebate.
The Real HyTown: Amazing the owner greg is one of the best owners I have had the pleasure of dealing with on time professional and prompt would recomend to my elderly grandmother if she lived alone GOD BLESS them and all they do
John L.: Lost heat and called on a Sunday night around 7 pm. I received a called back very shortly after, discussed the issue and Greg told me he could have someone here at 7:30 the next morning. The techs arrived at 7 am and diagnosed the problem. I spoke with Greg who was very professional and discussed my options. They were able to replace my furnace with a new one the same day at an extremely fair price. The technicians were professional, friendly, very knowledgable and neat. A lot of pride went into the work that was done - something you don't see a lot these days. I have dealt with numerous companies over the years for plumbing and heating issues but have never found anyone I was confident or satisfied with that would be someone I could continue to call for issues that came up. But these guys do it all - I have them coming back next week for some plumbing issues I have. (My in laws called them several weeks ago and also had a good experience with them). Give them a call - I'm glad I did.
Lisa Willardson: Positive:Quality,ResponsivenessWorked our family in quickly when our heat went out and were polite, worked quickly and responsive.
Patricia Comtois: Gauthier plumbing responded quickly and did a great job. They were courteous and professional. We would definitely receive them.
Brittany Vaughn: Had them come to our home for a plumbing/drain issue. Must have called at LEAST 3 times before they came out to verify they could indeed do the job and bring the correct equipment with them as other plumbers had said we need a drain company specifically. We were reassured that they have the right equipment and will bring it out with them & we agreed to the 2 hours min $ charge. However, once the 2 guys arrived, they only had a small snake which I had told them over the phone wasn't long enough (my husband already snaked the line with that length). After being here for maybe 30 mins they said they'd have to come back with the correct equipment for more $$. So essentially we gave them a couple hundred dollars to be here for 30 mins and they didn't bring the equipment they said they would initially. Would NOT recommend this company which is unfortunate as we like to stay local. We were called back after the service and I expressed our disappointment to which they responded we will let the owner know and get back to you which surprise...no one got back to us.
Peter Mwangi: Guy said he'll be here at 11 so I waited. Didn't show so I called and then he promised 1, didn't show to that either.. wasted my whole day waiting for him.. Nit a good way to treat a customer..
Tammy Murphy: Fast and professional service. Highly recommend. I called several other companies on list and got the run around. Gauthier came right away and got the job done. Couldn't be happier with service! 5++++

6. Gustafson Plumber - Worcester

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· 41 reviews
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7. BEI Plumbing & Heating - Uxbridge

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· 30 reviews
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8. Seibold Plumbing & Heating Inc - Worcester

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· 5 reviews

78 Carter Rd, Worcester, MA 01609

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Seibold Plumbing & Heating Inc: what do users think?
Matt Croteau: I hired Seibold Plumbing and Heating to install a heat pump to replace an old AC unit. The guys who came out were punctual, clean, and friendly. However, they didn't stick around to make sure it was working correctly when they left. It was not working right and I ended up having to crack open the manual and finish the job by setting a few dip switches on the unit myself. Took me about an hour and I gave that a pass since this tech is new and I suspect they don't install many of these. What I really have issue with is the soldering job was leaking refrigerant. It was leaking onto my basement floor in little drips. I called the owner who came out and spent all of 30 seconds with some meter tool and proclaimed it was not leaking. I wiped it clean as a whistle and the next day, more drips on my floor. I called him back and he said I was crazy. I called again and again and again. I give him credit for answering every time but he never offered to fix it. I ended up calling another company to redo the soldering connection which cost me about 600 bucks. This company does NOT stand by their work and I will never do business with them again and warn you not to either.
Francis DiGiovanni: Positive:Punctuality,ResponsivenessCame in and evaluated my water heater issue. Then brought in replacement unit back up and running in 4 hours.
Jesse DiGioia: Had a plumbing issue. Called this company, guy was punctual, worked on a clogged sink for an hour or so. Left with pipe seemingly clear. The next morning I discovered the same issue. I called expecting a return visit since their invoice has a 30 day labor guarantee. Instead got a call basically saying they did all they could and I would need a new pipe. Called another plumber who came and worked on the clog for a couple hours and cleared it 100%. So, basically wasted $175 here. Might want to white-out that 30 day guarantee if you don't stand behind it.
Ari Fellman: Always come through, even when other plumbes say it came be done

9. J Brennan Plumbing & Heating - Worcester

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· 3 reviews

240 Moreland St, Worcester, MA 01609

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J Brennan Plumbing & Heating: what do users think?
Mike Kent: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery professional, prompt, and honest. J came out and did the job for the price quoted. Explained what he was doing and even fixed another issue I was having that I hadn't originally called him for. Would recommend to anyone!
Geraldo Talhadas: Best Plummer in Massachusetts!
Geraldo Antonio: He is the best plummer in USA.

10. Simulis Plumbing & Heating - Worcester

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· 16 reviews

1027 Main St, Worcester, MA 01603

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11. Roto-Rooter Plumbing & Water Cleanup - West Boylston

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· 629 reviews

1077 W Boylston St Unit 201, Worcester, MA 01606

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12. Scavone Plumbing & Heating - Worcester

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· 72 reviews
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13. Grasseschi Plumbing & Heating Inc - Worcester

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· 10 reviews

1299 Grafton St, Worcester, MA 01604

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14. Lyons Plumbing & Heating Inc - Worcester

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· 9 reviews

632 Cambridge St, Worcester, MA 01610

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15. Poske Corp - Worcester

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· 10 reviews

10 Langdon St, Worcester, MA 01608

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16. DG's Plumbing Co - Worcester

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· 17 reviews

340 Main St #712, Worcester, MA 01608

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17. 1896 Plumbing & Heating Inc. - Worcester

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· 4 reviews

50 Harding St, Worcester, MA 01604

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18. K R Ouellette Plumbing & Heating - Worcester

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· 6 reviews

64 S Ludlow St #1, Worcester, MA 01603

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19. KB Plumbing & Heating Co - Berlin

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· 12 reviews
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