Best Social Services Organization Worcester Near Me

Brandon Fontaine: I one time waited a couple hours here to be handed a piece of paper with the same phone number on it that I’ve been calling for days without answer. The staff are lazy, slow, disinterested, and unhelpful to Worcesters most needy. Pathetic.

Heather Pierce: Worcester DTA has much room for improvement! Some case workers (just a select few!) do know their job well & are very helpful, but many others are clueless & unprofessional. I have had different workers over the years & they always try telling me that I have to complete a work program requirement, even though I am on disability & have been for over a decade now. They have proof of this, but conveniently misplaced it repeatedly, so time & time again, especially whenever they change case workers, I've had to constantly prove my disability, so that they'll stop expecting me to work, or partake in community service programs when I clearly am unable to do so! Believe me, I'd love to have a job if that were an option for me! It would be so much easier than having to receive public assistance. I'm sure many others share my opinion on this, but unfortunately some of us (like myself) have multiple long term, or even permanent health conditions which prevent us from being able to gain/maintain employment. Once you ask a client to prove verifications, this should not need to be repeated regularly, unless of course there are significant changes in the home, or in the person's life, or if a long period of time has passed since benefit's were first applied for/received. It can be tough to retrieve proof of various things, so to make people do this several times (jump through hoops so to speak) seems very unfair & impractical. It would also be nice of DTA staff to return phone calls! You ask that we only leave one voicemail, but when you don't respond to us, we have no choice but to continuously call you & leave numerous messages, because obviously we don't want to lose our benefits or have them decreased. Try walking in our shoes please. If something is time sensitive, we should have an easier time reaching staff! Nobody ever answers the phone, it's a generic audio recording that hangs up after having the greeting announced. Please try to do better, folks! Worcester & it's surrounding towns/cities depend on DTA to support themselves & their families. Thank you! My stars are for the competent employees of this agency.

Heidi Laine: Carmen Gomez is absolutely amazing. Very professional, understanding and helpful. She’s able to clearly explain every process, exactly what is happening, what needs to be done and what to expect next... all without judgment. Carmen has always gone above and beyond. I’m able to talk to her about my families situation and needs and she always gives other recourses we may be eligible for. Very knowledgeable. She truly cares and wants to help. By far the best case worker I’ve met in any DTA office.

Jon Zen: New location for Worcester DTA office . It's OK and things move slowly but that's to be expected right ? 👍

LaToya Singletary: When I Was With Child And Seeking Housing They Placed Us In A Hotel Until They Found Us Transitional Housing.

Jeffrey Beauregard: I was told to call,and they are closed today Thursday,and google maps says it's open till 5

Red Dawn: Always helpful, Christine is the best !! :)

TRUDY BRATKON: I would like to praise and thank this office and Snap Dept for all their assistance and help. They treated me with such dignity and respect. Thank you for your kindness and patience navigating the system. Angels on earth. Thank you

Adam Blinderman: Im so grateful to this office ( Olga especially ) its a Friday at 4:10 pm .. As soon as i walked into office i was immediately greeted & promptly taken care of it was wonderful .

Lynne Clark: What a nice experience. Jessica helped me through the whole process. She was kind, helpful and very willing to help me. I was greeted at the door and shown much kindness. There was plenty of parking and the office was very clean and organised. It is so nice in today's world to feel cared for.😁

Jasmine Falvey: Waited on hold for 2 hours! Seriously, I understand there’s a pandemic and most are working from home but there’s no way that you’re soooo busy that you’re not able to answer a call that has been on hold for 2 hours. I literally need to speak to someone because the website can not answer my question about my child’s benefits. Absolutely unacceptable, they also hung up after my 2 hour wait!

Jon Gardner: I was going through the worst time of my life and the DTA and ESPECIALLY Ms Lynne Williams saved me !!! I just wanted to thank Ms Williams for her time , patience and compassion !!! Ms Lynne Williams is the best . TY again !! I just had another wonderful visit at the Worcester dta , Ms. Susan Milott was extremely helpful and FRIENDLY !!! So happy and grateful for all your help !! Ty soo much again

mshell420ya: My one star rating is for no handicap parking. Very unacceptable. Bringing my elderly mother who is partially blind with other disabilities, uses a walker on good days wheel chair on other days. No where to drop her off, all down hill on broken sidewalks. She could of gotten seriously injured if I was not escorting her.

Brittany Brady: Fast service, very helpful workers

l l: Terrible staff. Like is laziness a requirement to be employed there?

Michelle B: Not even a half star, calls me 30 mins before closing time for phone INTERVIEW and then hangs up and never calls back, here I am on the phone, late for everything, for 45 mins

Carlos Morales: Public complaints regarding wait time are the ones who get there late. If it opens at 8am well try your best to be there @8am. Myself know about wait time that's why I am there @8am. Alot of the customers are not prepared with documents and get frustrated when they are told to come back. If you know what you need then educate yourself first and then it's easier to actually get what you are there for. If you need to wait then wait. Don't think that if you need to be at another place then you can't expect to be at two places at the same time or I have to go to work or I have an appointment, really. You have to be polite and expect the unexpected and deal with it. Dealing with the public is one tough crowd. So good work at Dta employees. Thank you for your service.

Sheena Roy: Been calling my case worker and his suppervisor for over a week now and still no call back. Rediculous.

imalay guzman: Staff are rude & not professional, also the case workers take too long to respond to clients. this location needs improvements

Chuck Berry: Very friendly staff. Very helpful.I showed up around 11 maybe waited in line 2 - 3 minutes, filled out forms & out. Line was moving fairly well while i was there. Was told I'll receive a call in 24 - 48 hrs.I received a call in 2 hrs. VERY friendly person , completed application rather quickly. First time there & no problems at all.

Luis Cruz: The food pantry has always helped my family with food,rental and Christmas toys . The people that work there are god sent, friendly and always willing to help us. Thank you for all that you do.

Arist 503: Thanks to the food pantrie for all the help and food and the for staff that helps

Benito Montiel: Wonderful place for food and help for my familia.

William Morales: Best food pantry around with kind and caring staff.

Mary Chillogally: Mejore food pantry con Buenas gente

Jacqueline Doiron: Wonderful organization!

Gedeon Santos: Atendimento ótimo,me ajudou muito num momento difícil a minha família

Brayden Tuck: Very helpful.

Sonia Rincon: Muy agradecida con ustedes.

Norma Jarama: Worcester food pantry at catholic charities has helped me and my family tremendously. They are truly a blessing to this community. The staff are very helpful and caring individuals.

Gertrudis Leonardo de Peña: Buena compra y buena gente.

Leroy Burrell: Catholic charities is a wonderful place that helps many people. Also friendly and kind to everyone. Thank you.

Luther Joyner: Catholic charities .. the volunteers and their food pantry is a blessing for myself and many others in need of food and other donations ... I thank God for all they do and help with through out the community

Chris Laporte: I have volunteered at Catholic Charities for a few years. The staff and volunteers in the Food Pantry work very hard to provide families and individuals with food and other necessities. They are respectful and pleasant to clients. At times they also must deal with clients who have unrealistic expectations of the assistance Catholic Charities can provide, or who rudely park in the Fire Lane, blocking access to the elementary school next door.Catholic Charities is truly caring for God's people.

Anfer Adames: Is a good food pantry, Maritza is the best person!!

Jhanoika Hernandez: Todas las personas aquí son excelentes, Maritza, Valeria, Elidio, todos dan excelente servicio! He recibido ayuda con calefacción, mochila, comida y cada necesidad q he tenido, gracias por existir!!

wladislao suazo: Muy buen pantry Gracias por la ayuda

Jessy Santana: Best place to go when you need the help. Martiza made me feel comfortable and asked if there was anything else my Children needed. Her staff was also amazing with helping get things to my car. They have truly been a blessing for me in the last couple months.

rachel rivera: Loving, Caring people working at the food pantry.

Ofni Navarro: Buenas gentes .food pantry es el mejor

Ethan Rodriguez: Great staff

dylan m: awesome place

Lainey Barry: Open Sky employs people who live one way by day and totally contrary by night. Employees having affairs with new hires, harassing and threatening members of society and when brought to the attention of Ms. Matiske she chose to ignore the employees behavior that continues to escalate.I think Mr Bates needs to be brought into the loop and be aware of such disgraceful behavior by staff.

Michael Giangrande: Open sky lost their grant for rental assistance but offer plenty of mental health assessment

Jen Guzman: Not good.

Mina Murray: My severely autistic son has been in the care of open sky residential services for over a year. He has shown growth in the last year beyond anything he made in 19 years at a very sophisticated private school for autism. OK, that's an exaggeration. But my son has shown tremendous progress with ADLs, non-verbal communication, and reduced aggression in the past year. His house manager is incredible.The dedicated staff are Amazing. We (parents) work as a team as much as possible with his residential team. I feel blessed every day for what they have done for my son. Having a team of grown men, who take their job seriously, is, I believe, the key for my son.

Jack Cipro: They have a terrible system for helping the individuals in this program. Not only is it super “woke” but it’s honestly the worst place for someone with problems to be. They practically let them do whatever they want (particularly at the alsada program). They let them get high, the workers are unprofessional and act like children. Worst place to ever work at. No one cares for the individuals they all merely pretend too. Might as well be called prison guards not counselors. Place is garbage.

Holly Longbottom: Don't bother with the one in Worcester go directly to twitter

Kaye-Lani Goodfield: If I could give negative stars, I would. I’ve never been so disappointed in a system designed to better people’s mental health when I have plateaued so far in my recovery due to the shortcomings and negligence of Open Sky Community Services. They failed to protect me and I was subjected to far more trauma under their care than before I sought help from them. They knowingly moved my perpetrator, who I met in their group home, across the street from me. The system is flawed in their housing policies, if there even is one set in place. I now have to essentially start over in my recovery from PTSD since I am constantly exposed to my biggest trigger. I have been placed directly in harm’s way and if it wasn’t for my own determination and resilience, I would not be able to recover from this. Safety needs to be prioritized, especially when dealing with vulnerable people and I pray to God that they seriously reevaluate the way they handle such matters to prevent a crisis like this from happening again. I also need to reevaluate who I choose to trust because clearly I made a huge error in judgement. I wouldn’t recommend this company to anyone and I hope serious changes are put in place following this mistake. I’m so physically and emotionally drained and enraged that I’m having to relive my trauma as a result of Open Sky’s disregard for my safety.

Marlyn Max: Great worker's and they help you get things you need done.

Kylie Crowley: Had a friend that lived here who is finally out (thank god). She called me multiple times saying that there wasn't any food for the clients to eat and that incontinent clients weren't being cared for proper. I brought her boxes of food whenever I could but with 8 hungry clients it went quick. Now that she's out they give her the run around with her meds and gave her the wrong food stamp card when she left. The proper food stamp card they refuse to give back. Multiple med errors as well. She was being bothered by one of the clients and they refused to intervene as well. She was told "staff won't help you in the real world"

Deborah Voisine: My dds worker has sent a referral to them it over a month they are very rude you leave phone messages nobody returns am done I won't use this agency in our area of fitchburg none of the agency donot care there excuse people are on vacation or we are short staff how sad ty debbie voisine

Madelene Rosario: OMG!!!They help me when I really needed I'm so thankful, God bless this place and there workers.

DeAnna D: So grateful to have found Open Sky, The Gentleman I was able to see, what Fantastic, He was quick, hard working, Took great care of my needs! So Blessed Thank you Open Sky!!

A: They Build you up a tall building, tall full of lies ,full of empty promises of services they have available for people struggling, and then they push you off that very tall building, into the Open Sky. So you can fall flat on your face and potentially , you know.Steer clear of these people. They are not here to help.and hurt more than they help. Only good reviews are from affiliates

Dylan Langlais: Never picks up patients for appointments

Andrew Soske: “The true miracle of modern medicine is diabolical. It consists in making not only individuals but whole populations survive on inhumanly low levels of personal health.” - Ivan Illich

person guy: Very rude staff working for this company would not recommend their services!

Kim Hyvarinen: Best place to work by far. No stress at any of their facilities. Hope to stay there until retirement. Wonderful staff, management. Human resources department is always there and willing go out of their way to help you when needed. - Kim Hyvarinen - Residential Counselor

MIGUEL Burgos: The service is here are so great everybody should take advantage of this

Lulu’s Kitchen: Lovely place

Kremdal TheOrc: What an amazingly nice staff.