Best Solid Fuel Company Worcester Near Me

Vincent Walsh: Excellent company. Excellent service. Beautiful equipment.

Joe Quinn: Hi DiLeo Gas,This morning Will your technician installed the tank we purchased from you, he did an excellent job installing it. He explained every task he was performing during the installation and he was very respectful of the equipment he replaced which is very professional of him.I look forward to purchasing propane from you this coming heating season. If we are lucky maybe Will will catch the route that are our tank is scheduled for and he will fill it.Thanks,Joe Quinn

Tony P: Dileo Gas is wonderful gas company to work with. It feels like you working with a family run business. Very caring, efficient and great service.

Shawn real estate kings: Just wanted to thank Tim in sales for going above and beyond to help out customers in all situations and the rest of the team over there! Takes a great team to build a great business!

jesse travers: I have used DiLeo Gas for about 5 years and whether it’s calling for a refill or getting some service done they simply cannot be beat. Recently we needed our tanks filled and moved due to new electric box being installed for solar panels, the tanks got filled prior to the move and the techs (Kenny and Bucky) made no qualms about it. They simply got the job done, ran a new beautiful line and got my tanks leveled and in a safe area. This is all within 24 hours of a phone call. If you’re in the central Mass or Northern CT area I would only recommend them.

Leo Kremer: Russ Wright and DiLeo gas delivered as promised. I have been in contact with them for over a month when i decided to convert from oil to propane. Russ walked me through the process and explained all the costs associated. On the day of my furnace install, they were here installing my new propane tank and then it was filled a half hour later. It was a seamless transition.

Edward Laquidara: I needed a last minute delivery, that we extremely important do to the face that I needed to keep exotic animals warm at a branch of of animal rescue center, Tim at Dileo was able to rearrange their schedule and get me a prompt delivery at no extra charge for the last minute call, the animals and my self greatly appreciate your quick response and incredible customer serviceEd

Margarete O'Hagan: Very responsive to my request for propane delivery. Reliable and friendly with all communications. Very pleased!

Chris Liversage: Always pleased with the service I receive. Never have to worry about running out of propane.

VICKI Bois: Having propane for our fork truck is the only way we can load and unload the heavy pallets of work we do in our machine shop. If we don't have the propane we don't have work and every time I have called for a delivery DiLeo Gas has been here for my company. I have used DiLeo Gas for over 4 years now and I don't see my company switching to any other gas delivery company.

MaryAnn Bell: Very satisfiedPolite and efficient

iM FOCUS Man: I have been a customer of Dileo Gas for a while. When Covid first disrupted our lives & now with all the crazy weather we’ve been experiencing: heat wave, cold weather, no matter what day or time I call for a propane fill within 1-3 days they come thru & my propane equipment never skips a beat. There prices are so reasonable and lower then their competitors in the area. Because of their great customer service my family, extended family & friends have switch over to Dileo for their propane needs. I’ve never EVER had any issues with the Staff, Deliveries, billing with this company! Thank you AJ, Ryan & Tim! Good job guys!Thank you Dileo Family & Staff!

diana wentworth: I was away in Spain when the cold snap came and was worried that our propane furnace backup for our Lennox heat pump would run out of propane. I emailed to get a fill up . I immediately got a response although it was too cold to deliver. They delivered on a Sunday a day ahead of my ticketed Monday delivery. I was thrilled . Your company is very professional and I could not be happier. Thank you for your excellent service !

M Uly1: The folks at Dileo Propane were great from the first phone call, I was referred by a friend and am very grateful. Russ was helpful and walked me through the whole process while I was adding heat to my garage. Thanks to everyone there, top notch service and easy to deal with, professional, kind and friendly. A+

gary kizik: Good. There was an admin error where I was supposed to be on automatic delivery vs will call .I'm on will call Spring/Summer as well as the small 50 gal in the front all the time and then go automatic with the 2 big tanks on the side of house when I call back in the Fall.It was taken care of and tanks were filled fairly prompt.

Kevin Roach Jr.: Literally the only propane supplier that have refused to fill my tanks. I had 3 30 lb tanks told me it's against the law. I have my Hazmat and I also am very familiar with the law and it is exactly 90 lb limit in an enclosed vehicle. Needless to say I won't be going back. I guess that's what I get for trying to find a place on my way home and not sticking to what I know.

James Gauvin: Excellent service, never left waiting to long for a delivery. Reminder on checking the anode on my underground tank was much appreciated. 5 star company all around.

Vinny Huynh: Built our new home a few years back. Our builder installed a propane tank underground and told us to buy propane from DiLeo. I setup an account and called them each time we ran low. They always delivered within a day or two. Being here a few years now they know my usage so they have me scheduled for deliveries automatically. No issues at all and it is convenient to just pay the bill online. What is there not to like?

Nathan Brodeur: We recently purchased a new home in Putnam Connecticut that had a propane tank from this company. I was very unfamiliar with propane up until this point. I called their customer service and they were excellent to deal with. They answered every one of my questions and guided me through the billing process. I called for my first delivery on a Friday and they were here the next morning. I would recommend this company to anybody in the area.

LAUDERLY LIMA: When I call to deliver they always come on time..

Patrice Harrington: Ordered and paid up front for oil on the Tuesday before Christmas (Sunday) and was told it would be delivered by Friday. Friday evening I called back because the oil was not delivered and they said it would be delivered Saturday. Saturday came and went and surprise!!! No oil was delivered! It’s now been a week and I’m on hold because I still haven’t had my oil delivered. This place is terrible. You shouldn’t have to wait 7 days after paying to get oil. If I could give 0 stars I would.

Bobby Lemieux: Hey, nobody likes paying for heating oil especially this year but the folks here are competitive price wise and so far offer good service.

Eunice I: I am in utter disbelief at the sheer rudeness of the employees they have representing Peterson Oil. I recently relocated back to my Mother’s home and this is the company she’s used for as long as she’s lived in the home, so in order to keep things consistent, I decided to continue business with them, but after today I’m seriously reconsidering taking my business elsewhere. To begin, Diane, their office secretary is highly condescending and dismissive over the phone as I tried to explain to her that I ran low on oil and most likely would need a primer and oil delivery. She initially told me that I would need to pay over the phone before a service could be scheduled which is a lie as I’ve had Peterson deliver oil several times in the past, and I’ve often paid the technician directly. Secondly, she chastised me that it’s a hassle for service technicians to come out for priming, but last I checked that is their job and why they are there. It’s not her place to lecture me on the phone. Thirdly, when I ordered 100 gallons of oil two months ago, the price was a little over $400. Today, the same price for 100 gallons is $530!! Just in the span of two months!! I expressed shock at this, and she was very nonchalant, even suggesting I call around to other businesses which I told her I would, but that was very inappropriate and insensitive of her in this economic climate to suggest I take my business elsewhere. Most customer representatives try to at least show some empathy and understanding. When I mentioned, I would arrive to my house by a specified time, she called me ahead of that scheduled time to reprimand me that the service technician was waiting outside even though I told her when I would arrive home by. She overly emphasized to me to make sure I had my payment ready when he arrives, with the implication being I may short them. In all the years, my mom used them for service, there was never an outstanding balance.To make matters worse, when I finally arrived back at my house, the service technician(Driver ID14) hops out of his truck, doesn’t greet me, and barks if I have the $580! I was appalled at such service. I actually had to let him know his approach was very rude and condescending, and he would be paid after service was completed. He made sure to let me know he’s been working for 25 years with Peterson, yet he struggled for almost a half hour to get the newly purchased boiler to turn on. This is horrible service all around, and Peterson may need to invest in training their employees in customer service before they lose valuable customers.

SibeMom18: I had my oil burner yearly cleaned in August 2022. I had Peterson fill late Sept/Oct & didn't have sys running til 1st week of Oct due to Thermostate change! System ran for 40+ days with Peterson's product and I awoke to a freezing house & furnace not working. Called local highly recommended person to help! He took out rod showed me the extreme gunk build up from Peterson oil product! Cleaned it up, changed filter & 1hr+ later furnace not working again. It's Peterson oil, I showed workman Peterson receipt & his response Peterson mix is beyond too high! Seriously Peterson 40+ days. FYI to all find a better co! I hope my furnace will recover! .........

Jim Hammond: I called to order oil and become a new customer. After 15 minutes on hold I hung up and stayed with my oil company that answered the phone on the 2nd ring.

seied zaniar hoseini: I ordered oil from this company and they took all of my info and my credit card info. After three days nobody showed up. When I called, they said they have no record of my order!!! They didn't even have my name or address or anything else in their system.

Jeffery Gagner: Great place to work, great people to work with.

Janice Lakus: Longtime customer . Good service … competitive pricing .

Rose Hebeler: Best oil company out there. Fair prices, great service. Highly recommend!

John Hall: Torre thanks for bringing this to light again, I left them over a year ago and haven’t had one issue since after having multiple breakdowns each year, most of which required waits of 10+ hours for service. Anyone considering this company should watch the I Team story on WBZ website, they have been following this company for years and the owner will no longer speak to them to address the complaints. The Better Business Bureau has dropped their accreditation for this company. Buyer beware, caveat emptor.

Torre Mastroianni: Here is Biodiesel “oil” they put in my tank. This caused my boiler to stop working. 18 hours with no heat and hot water is not anything I wish anyone to ever endure in the winter. When they pumped my tank out they tried to say the oil looked thick because of it being cold out. I showed two boiler techs outside of Peterson the pictures and they said there is no way oil should ever look that way even in freezing temperatures. I’m still waiting on my refund for the bad oil. Instead of rectifying the situation right away they send me a bill instead for the service call. If I could give them zero stars I would.

Matthew Labbe: Always delivered in a timely manner and never had any issues with ordering, but they mix such a large amount of bio-fuel into the oil that we have had nothing but issues keeping our furnace on this winter. It's recommended no higher than 20% biofuel to be mixed in to keep your furnace running smoothly, then on your receipt you will notice they mix in anywhere between 45% to 85%.

George Berberian: Great service. Worth every penny!Very professional, very knowledgeable, and friendly service reps. Keep up the good work. Thank you

Hugo A: Big mistake.. We asked Peterson oil to check our oil furnace as a preventive maintenance for the winter in October. The furnace was running but the guy who came out played with the thermostat cables then left.. then The heat was just on continuously...They had 3 different people come out to look and started to charge us weekend hours etc... We ended up paying $1000. Then 2 moths later the boiler failed. They charged us $140 to go out and say.. "The boiler in rough shape and needs to be replaced".Why they did not say that when they asked us to pay for the maintenance few months ago???Since it was middle Feb with freezing temperatures.. I kept calling them to send me quotes to replace or repair.. they kept promising me but nothing was sent I had to hire another HVAC company. I will never use Peterson oil for oil nor repairs..

Phuong Dao: The oil service very bad. I can’t sleep when I think about it although it happens a few weeks ago. I pay 129$ to fix the problem and it still happens exactly again. Unfortunately it happens on Sunday I call them and the man said it was normal but it not. My husband feel angry because he’s afraid the oil will be broken if he do nothing. Finally he use the tool to try to fix . The reason is find out very easy. But I still hate the way the service the did to me. The way the make money easy but they refuse to fix it. They will lost 1 customers. it is nothing for them but for me I think I learned a lot from it. That why I have to write mine review to all customers will be with them. It is 11:35 time for my son sleep but I have to write it before I put him to sleep. If I don’t write it down I will not have a good sleep tonight. Hope my broken English you can understand

Bill B: My boiler needs to be tuned to an -exact- mixture of fuel (#2 now), it will NOT work correctly with wildly different mixtures. The people running Peterson Oil refuses to acknowledge this! They mix their 'new' batches of fuel however they want! NO standard.They even filled my tank, WITHOUT MY KNOWLEDGE, with fuel that would not even start in my boiler!I get different and even contradictory information from everyone I talk to there, technicians, office, delivery....everyone.Over 68yrs with Peterson, and I have never had these problems before.

virginia ekblom: Recently my hot water was too hot. I called and a repair man arrived that day. He was logical and knowledgeable and found the cause. He explained the problem so that I could understand and replaced the faulty part.

FRANCESCO DOMENICO Froio: Everybody at PETERSON is wonderful I had a technician fix my hot water and he did Excellent job i is name is Mark- he had experience and KnowledgeAnd Explained Everything I would love to have him againWhen I need any Service...thanks Peter’s oil to be my company for the last 40 years

Tai Nguyen: Excellent service throughout the year!

Music Lover: We tried to schedule our ANNUAL service and inspection, but was told that we would have to wait about NINE months. that will be AFTER the crucial winter cold months.We believe that we are not important enough. when we get service, it will probably be great, but the time line is very poor!

Bill Baldino: Tim Sheperd did a great job for us. He checked everything carefully and repaired, replaced, or tweaked what was necessary. He worked efficiently and was very willing to explain what he was doing and why. In addition, he has an excellent personality and is friendly and polite.Tim is an excellent representative of CK Smith Superior.

Nick Adams (Bruinsfan9496): I just want to say how much I appreciate how kind and friendly everybody here was! They even made friends with our little dog Gabby and she isn't easy to please! 10/10 Service here. Nick, Chet and Jeff are amazing!

Bob Dee: Recently had the bearings on my furnace blower replaced, it had been screeching and keeping me awake at night for over a year. CK had done some work previously but it only was a temporary fix. I held off on the replacement because I couldn't afford it. When it was finally repaired, CK did it for free. They are absolutely great and I have been with them for over 50 years. They always provide a fair deal and excellent service.

John Dowd: I discovered recently that I didn't receive my yearly maintenance service call, though I pay every year for the service contract, and that it was my fault for not calling CK Smith. That seems a backward way to do business to me! I paid for a service I did not get.

Albert Kahahelis: Great Company and Techs

Anita Maurier: I've been a customer of CK Smith/Superior for many years. Their service is superb whether it's regular maintenance or emergency service. Always a pleasure to work with them.

Lorraine Kanter: Peter was very thorough and friendly/professional. While doing my annual boiler tune-up, he discovered that I needed a new oil pump as there was a leak inside the burner after troubleshooting cause. He changed it out, as part of his visit, along with usual tune-up parts. Unfortunately, there was also a problem with the fuel supply line (cracks in it) that were not known at the time. The following business day, Ed came out, and after additional troubleshooting, swapped out the supply line part and also changed out the nozzle and oil pump again. No more leaks! Friendly techs! As this was my first tune-up service as a new customer, it was even nicer as my service plan was free, and all parts and labor covered at no cost to me!

Amy Campisi: "Superior" is an accurate name! These guys are great from start to finish. Excellent phone service - pleasant and helpful, prompt (no matter the time or circumstances - including emergencies) friendly and efficient technicians (I've had several different guys) I depend on these guys - and they haven't let me down.

Suzanne Hamm: Awesome job Tim did on our furnace yesterday!! Great guy !!! We had the maintenance service done on our furnace an he did a great thorough job. Plus very professional and knowledgeable! Way to go CK Smith you have a great associate working for you. Very valuable I’d say! Now we’re on auto refills, plus had a new tank installed last year and boy they treat you like family. BEST OIL COMPANY AROUND! They’re LOYAL, HONEST COMPANY THAT EDUCATES YOU ON WHAT YOU HAVE WITH SUGGESTIONS. THANK YOU CK SMITH ONCE AGAIN!!! BEST SERVICE!!

Jim Litwinowich: I’ve been a customer for about 5 years and have been very pleased with the entire experience- customer service, delivery and service. Highly recommend!

Don Sullivan: Tim is great. This is the second time he's been at our house for routine service work. Very knowledgeable and professional. Clearly explained the work he was doing. Great service. Very nice guy.

Oscar Vazquez: During the week my furnace and power went off. I had to make 3 customer services calls to get the help.I want to said thank you and recognize Mr. Myrom, for the service he provide to me as customer of CK Smith. During my emergency. Very professional and detail oriented.Just tell him... This is why I been with CK Smith for more than 20 years... For your customer services and people skills...

J D: I recently had an annual burner service performed by ck Smith Oil Co. Duncan the burner service technician arrived on-time. He was extremely friendly and polite. He explained all he was to be doing while working on my burner.Upon completion Duncan explained all that he had done, showed me repairs he had made, and ensured that I knew how to contact the company with any questions or concerns.It was a pleasure having Duncan at my residence assisting me today. He is a tremendous asset to your team.Thank you!J D

Christopher Anderson: :Just wanted to say that Ed was fantastic in helping us out when our burner went on the fritz. He had a great attitude and really knew his business! He was training a young man as well and his instructions & guidance were very insightful. So much that I was paying attention! Once again a great CK Smith experience! Thank you for your professionalism and awesome customer service & support! Best, ~ Christopher

Stephanie Collins: Our furnace is now 25, and there have been a couple hiccups over the years. We are very grateful for CK Smith's technician's knowledge helping us navigate what makes sense for our burner and our hot water situation. He explained all that he was doing, what to expect, and how to handle potential issues. Very knowledgable, good people person with great communication skills, and I once again, am very thankful we have CK Smith as our service company.

Kevin O'Mara: Stan was on time and courteous during his visit. Thank you!

flecour1016: Doug was our technician for our yearly furnace maintenance today and he was *wonderful*. Super-friendly, super-efficient, professional, and very pleasant to deal with. We've always had great service from all the CK Smith technicians, but Doug stood out today. He recommended replacing a part that wasn't covered by our service contract (the name of which I can't recall) but it's an integral part of having our furnace run efficiently and it was showing signs of wear and tear after 21 years. We truly appreciate his pro-activeness in doing so, and also greatly appreciate only having to pay for the part (a nominal cost), and not the labor to install it. A middle-of-the-night call to do so would cost much more as he advised, so it was wise to replace it now.We're going to request Doug as our technician for the yearly maintenance from now on. Give the man a raise! ... just sayin' ;-)Cheers and happy holly-days!

Brian Molter: Great job as always! Highly recommend the annual service plan. Gives me peace of mind knowing my furnace is checked every year and it should get my family through the upcoming winter.

Deb Entwistle: Stay away from them! They blackmail everybody by refusing to pass your oil tank. It was 3 for 3 for me.

Gregory buteau: Tim did a very thorough job on my boiler for the annual service. Tim is very conscientious & readily answered my question on the status of the exhaust pipe. I am glad that CK Smith has the quality of a service technician as Tim.

Barbara Paull: Chose this company last year for fuel delivery (kerosene) after Brideau Oil Company in Fitchburg totally screwed me over last season leaving me without heat in January for more than a week.... they put heating oil in with treatment claiming it was fine... it then ruined my heating system. I'm a fuel assistance customer...I feel I'm being discriminated against... now this year again a fuel company Rollstone Fuel Co. who has no humanity & in February with no heat cancels my account after initially committing to replace my outside fuel tank that needs replacing stating they just don't want to deal with me & the issues with my tank... thanks for leaving me high & dry with no knowledge of where to turn next... evil company... I will write reviews about this at every opportunity I can find....

Juan David Agudelo: Critical:Professionalism,Quality

Dave Madigan: Service:Heating system maintenancePositive:Professionalism,Quality

Barbara Vosburgh: I have been using Rollstone Fuel Co. for many years. In my old house they needed to replace a cracked oil burner, and in my current house they keep an old system running perfectly. They are very responsive, courteous, friendly, and professional. I am more than pleased with them, and I rely on them to keep us warm in the winter. They are the best!Services:Heating system maintenance,Heating system installation,Heating system repair

Brenda GAUDET-DUFFY: Outstanding in every way!!!

James Marks: Ripped me off for a new water tank 2400 bucks stay away from them

Ryan Taylor: Positive:Professionalism,Punctuality,Quality,ResponsivenessI’ve used Rollstone Fuel for many repairs on my heating system, including an expansion tank replacement, control board, new burner, and regular maintenance. They are extremely friendly and personable, and have always felt comfortable with them working on my system.Services:Repair HVAC,Thermostat repair,HVAC system maintenance,Heating system maintenance

Michael Torres: Service is excellent. Delivery is always right when they say and the service technician, Nick was great. Definitely will stay with them.

Christie Sears: Always a pleasant delivery

chipgagne1: Great company

Mark Coulter: Have used Rollstone Fuel for four years, would not use anyone else, excellent customer service, quick response in an emergency, professional and courteous employees, second to none by far

Jim Gregoriou: The value they offer their customers is outstanding!! When you need them such as; service in the middle of a winter night or a problem with your AC unit on a weekend in the summer they are there!!! Such a pleasure doing business with them!! Very satisfied long time customer!!

Roberta Duplacy: Positive:Quality,Responsiveness

Michelle: Great service! Always on time and efficient, easy to reach in an emergency

Colleen McEwan: I love them!! They are so nice and take the time to answer any questions I have!!

John Dixson: Low prices and good service

DAVID MACK: I could not be more pleased with Rollstone. We found them from Mass Energy a few years ago. They are always on time. Their prices for both fuel and repairs are excellent. And their service is second to none. Over the years they've done the maintenance on my furnace. But more importantly, when I've had a repair needed on my old furnace, they show up quickly and on time. Especially in the depth of winter. If you're looking for an oil company, furnace, repair, maintenance, Rollstone should be your choice. I cannot thank them enough

scott davis: Prompt and courtious

Antoinette Madden: If I could go lower I would. I had my boiler cleaned for over $300 dollars just for another tech to come back and do what the first guy didn't and get a $743.12 bill. After the second tech had told us he was out all day fixing mistakes from the 1st tech. Now we have no oil in our house and this company could care less. Heartless and unprofessional people. Just very disturbing.

Tom Jennette: Very helpful and friendly employees. Fair prices, and good delivery times.

Drew Spencer: I’ll give a two based on the woman who answered the phone. Very nice and polite. $300 for just a clean and check and wanted the money upfront but won’t be there for two months because they’re busy.... get real guys good luck

Susan Turnbull: A 1

three little wolves and a dozen bad pigs: Faster than ordering a pizza. They were here with my oil 8 minutes after my request. Secretary was very friendly. Workers professional.

Richard Templeton: Excellent to deal with and delivered our wood pellets at the time they indicated. Delivery person was very nice and friendly.

james thayer: Great service, very efficient

Vicki Kouyoumjian: I was able to get someone out to my house before my appointment with Crowley/Tasse's. Both people I spoke to, for making my appointment and for canceling it, were very friendly and helpful. However even though their website says "free estimates" you still need to put down a $125 deposit for the first hour of work when making an appointment. This is why I only gave 3 stars. I will note they had refunded me the full amount when canceling the appointment. So again their customer service over the phone is great.

Aaron E. Los: This company is very good to use, they take care of there customer like family

David J Geraway: This company gets it. They understand customer service and I'm always over satisfied!

Michael Peloquin: A+ would recommend to anyone!

George Sasdi: Crowley Fuel is an outstanding company. They are reliable, thorough, knowledgeable and very responsive. We had repeatedly very satisfying service from them..as they solved some very difficult control problem and serviced our furnace.It is a pleasure to deal with themG. P. Sasdi, East Brookfield.