Best Tile Store Worcester Near Me

Deb Sayles: Not happy with this place at all. The tile work in the bathroom is nice, the wood floor refinishing was awful. I came home to see a super high gloss. There was a patch about 4'X5' that was not even done. ( how does that happen when you have 2 coats??) There were "waves". places where you could see the finish was on but not spread out. like 6 feet long waves. There was a puddle about 20" diameter where, again, you could see the finish was poured but never spread. They said they would come back and redo the whole thing, The second time, they did use the satin finish. much better. Now we have drip marks. little dots. We have sanding marks. there are specks of debris imbedded in my floor. And still a spot where the finish was not applied. Smaller than before, but still there. I did not want them back. The office made promises that they did not delver on.

Sean “amcat35” L: We recently had A.L.F install flooring for a kitchen/bath remodel. We could not be more pleased with the outcome. Bruce and Lisa were great to work with. They were upfront on expectations and cost, in fact, our work ended up costing less as it was less involved than initially thought . Bruce’s honesty with this shows how professional and honest his business operates. Skyler and his team did the install, they’re professional, work done with attention to detail and customer satisfaction. Overall, a great experience. Will definitely recommend A.L.F to anyone looking at flooring.

Lew Rose: We used ALF to design my new kitchen in a 90 year old colonial. The stylist helped us with decisions about hardwood or tile in a kitchen, blending old wood with new wood from kitchen to dining room,and color of tile to help blend the down stairs decor. She actually suggested a bit more pop in the tile than the one we choose. Although gorgeous, I wish we had gone for more of the pop! Fantastic! Love being in the room and waking up to it drinking my coffee with the whole design. Jo Anne Rose

Meagan Ryan: First time homebuyer and I was worried about picking out the right colors and textures. My friend and flooring guy said to go to ALF. I was so worried about price that I said we should get all white. Lisa was wonderful and helped me make some good color choices staying in my budget. ALF is the place to go!

Bob A: To Whom it May Concern,I would like to inform you that I spoke with your female receptionist this afternoon with some questions about floor pricing. By the third time I had explained myself she was able to understand what information I was looking for. The information I was looking for was the labor cost per square foot to install a floating floor. I informed the lady that I was not looking for anyone to install the floor I was only looking for the labor cost so I could accurately bill my landlord.The length of the conversation we had over the phone was two minutes and 12 seconds long, I had to look back at my phone log to verify. The woman I spoke with was rude, disrespectful and anything but helpful. I could sense her frustration from the very beginning of the conversation largely due to her not understanding the information I was seeking. To abruptly end the conversation she informed me she did not have time for me due to the fact another customer was standing in front of her and then she hung up the phone on me.The actions of the woman you have chosen to represent your company is anything but friendly or efficient (taken from your website) and in my opinion deserves immediate attention. Before placing the phone call to your establishment I had already anticipated some hard feelings because I was not going to use your company to install the flooring. At no point during the conversation did she contemplate to herself that I am planning on buying a house in the next year and the amount of business that could have generated for your company. Furthermore one of the best marketing tools for a company is word of mouth. I guess in your case word of mouth may not be such a good thing. I can only imagine if she can treat me the way she did this afternoon then I am not the only one that has fallen victim to her horrible demeanor.

justin stockwell: Great design help from the knowledgeable staff partnered with a good quality installation at affordable prices!

Jose k SiR: Nothing but Quality work from these guys!! Highly recommended🙏🏼

Samantha F: We’ve had Happy Feet refinish hardwoods in two homes now and they always do an incredible job!

Kaitlyn Gonzalez: Extremely happy with the results! Owner, Brian & his workers were professional + efficient. They were able to get the job done on short notice. The two bedrooms we put hardwood in came out amazing, we could not be happier! I cannot wait to use Happy Feet again to re-finish my existing hardwood throughout the house! Thank you again to the Happy Feet team!

Jane Dowd: Over the past two years Happy Feet has done two major projects at my home and also done work for members of my family. I can not say enough about their work quality, attention to detail and professionalism. They having done an amazing job every time. Always my recommendation to friends and family. Incredible service with a great price.

matt epstein: I hired Happy Feet to refinish my floors in ny home built in 1840. I can’t say enough about this company Brian and James did an outstanding job. Happy Feet was on time, on budget, use high-quality products and delivered a perfect job . They were neat, clean and did not damage my baseboards. I got estimates from other floor companies but Happy Feet was hundreds of dollars less. They drove over an hour to my house. I would recommend this company to anyone that wants a professional high-quality job.Matt

Jennifer C: Happy Feet did an excellent job. I had 5 hardwood floors in an apartment done over and they look incredible. I didn’t know they could restore them to look brand new because of the bad condition they were in. They got every nook and crannyand did the thresholds as well. I am very impressed.

Kelly Bentley: This flooring company did an awful job on our hardwoods. There were waves from uneven sanding. When we called Brian out to look he told us "the polyrurethane just needs a couple months to settle" There had been some damage to the floors from previous owners using a tool to cut out carpet and he said that they could not get it out. There was uneven coating of the poly. When we complained about the job he did not see any problems but then 2 days later offered to do them again. We said no and hired someone else who did a fantastic job. It is like night and day. Lots more dust generated the second time. Hmm maybe because they took the time and actually did a good job. No waves and miraculously they were somehow able to get sand out the damage from previous owners. I would never use this company. It cost us extra money and time having to move out of our house to have them redone.

Wanda Redden: "Brian" estimated our floor it was the third one for them to do . The price had gone up considerably, but the other floors had come out as we wanted. I understand that Brian is the son of the original owner. We had the work done while we were away, and when we returned found that they had used semi gloss instead of the quoted high gloss finish. It took 3 calls, and holding their lawn sign hostage to get Brian to return and look at the floor. When he realized the error, he set up a day to buff and re-coat the floor. It took less than 20 minutes for the work to be done, and again we left for a couple days to let the odor disperse. When we returned we found that too much finish had been applied and it had flowed into multiple puddles that were quite visible. Two of them are in front of our fireplace, and you can see streaks of colorant in the puddles. If the area were to be covered by a rug, I would let it go, but they will not be covered. I have called for a week and will continue, but there has been no response. This should not be the way a company should treat a returning customer. It was their fault for using too much product, and doing the repair so quickly that they did not completely re-coat one of the thresholds. His the original owner is no longer involved in the company, the son will not give any customer service. All he wants is to get your money and move on. Do not hire this company.UPDATE: I have finally had a response from James. He came and looked at the floor and understood the problem with too much product and it flowing. He said that it would have to dry fully, which will take a couple months. The gloss finish in oil takes a lot longer to dry than the semi gloss, which I was aware of. They put the coating on too thickly. I will update this post, when the repair work is done. Today is 6/3/2016.Update: 7/11/2017 Brian returned in June of this year and repaired rebuffed and applied another coat of gloss urethane. The end result is very good, as I had originally expected.

Nathan Troy: This is the worst hardwood flooring company in the the state of mass.

Sean O'Connell: Cannot say enough about the quality of work the people at Douglas do. I've had them do both refinish and installation work and everytime its been incredible and also within budget, highly recommend.

Allyson Jarry: My husband and I chose Douglas Flooring to refinished our hardwood floors. When I first called in March I was told they were booking out until July for flooring. The quote did not include carpentry work and I expressed a concern about putting money down on a job when I did not know what the cost of the carpenter would be. I was told they would hold a date for me until the carpenter came in for the quote and then I could put a down payment. A month went by to get the carpenter in (due to his availability) and I called immediately after the quote to proceed. At that time, I was told the dates were given away because I hadn’t placed the down payment. I’m disappointed in this company’s lack of ability to keep their word and coordinate sub contracting in a timely fashion.

Tennis Field: We purchased dark chocolate with a touch of gray color hardwood floors from Douglas Flooring. Sharon was sweet, informative and respectful of our budget. We love every aspect of our selection. Our whole experience was positive. Everyone we encountered from the estimator and finished work inspector to the delivery person and the hardwood installer was excellent at what they did.If you're in the market for hardwood floors, go to Douglas Flooring.

Elizabeth Ortiz: Can't say enough positives about this company- their communication is top notch. Super professional and accommodating to their customers. Paige and Rob were so easy to work with- I highly recommend this company. Will definitely contact them again for future business. Thank you so much!

Deanna Kelsaw: My husband, son and I went here to browse for ideas. They have so many varieties of tiles, and carpets. The associates were very knowledgeable about their profession.

Kelly Bouchard: 5 stars all day long. We LOVE our new rugs and the service we received was exceptional (everything they said they would do, they did it). They sent us home with samples and set up an appointment to measure our rooms that same week. It didn't take long for the rugs to be installed and my husband who was home during the install, said the installers were friendly, professional, and worked quickly. We are so happy! Would highly recommend Floor Source!!!

Jason Hintlian: We Absolutely love working with the team at Floor Source. The staff is amazing, the prices are great and they have a huge selection to pick from!

Jennifer Hamilton: Floor Source is the place to go for flooring needs!! Great quality floors and the staff are so helpful and knowledgeable and they went above and beyond! I can't thank everyone from Floor Source enough for all of their help along the way. I would highly recommend!

Kim F: Had my office floors and home floors done by Floor Source and they came out amazing! I receive so many compliments on them from guests/ customers. They have a great selection to choose from and their staff is great! Rob was very knowledgeable and helped me pick the styles I had in mind. Going back for round three soon once my 3 season is finished. Great company!!

Sam Schildkraut: So far, I am very happy with Floor Source. I initially dealt with Tim who was quick to respond to my general inquiry and answer questions before scheduling a measure with Rob for two days later. From there, dealing with Rob was excellent. He came to measure the space, answered any questions regarding prep, install, product, and pricing, and was not pushy or overly sales-y like some others. The installation contractors were prompt each day and nice guys who appear to have done a good job installing the glue down vinyl planking. It was only installed a few days ago, so will revise the review if anything changes regarding the install or materials. Only minor negative is pricing is on the expensive side. However, with the way everything was handled, I was more comfortable and felt better paying more than using other vendors from whom I received lower quotes.

James Padula: Great service high prices

David: The people at Floor Source provided a great experience. We worked mainly with Rob, but, like him, the others were knowledgeable, friendly, and very helpful. No pressure tactics either. Rob answered lots of uncommon questions specific to our project and was happy to let us have multiple samples for as long as necessary. The discount was great too. We’ll happily return to Floor Source when we need flooring.

Mary Pierce: Been in twice and both times had amazing service.

Karen W.: Great service

Eddy Bolduc: Nice place

Pamela Berry: Went to the other floor store in Auburn and ended up walking out due to service. Then went to Floor Source and wish I had gone there first. The service was fantastic (Rob was great!), they provided many flooring options after asking us questions about our needs in the home. Prices were reasonable and delivery of product was super fast! I'd recommend them for any flooring needs you may have!

WW Worc WW Worc: Great prices and Cutomer service was excellent. Carol went out of her way to make my experience exceptional. I won't buy flooring anywhere else.

Dylan S: Great place for everything flooring! Nice sales staff and great installers! A little pricey but worth the extra money if you want it done right!

Haytham Mohamed: Great selection and very helpful. Haven’t done business with them yet so I can’t comment on the business aspect!

Alvino Souza: Great store

Kathy Shea: Discovered Floor Source online while researching hardwood floors. What a find! Within a week Chris came out to measure and answered all our questions. Flooring arrived quickly with installation scheduled shortly after. The professional sent to do the job was top notch and a perfectionist. We are thrilled and highly recommend Floor Source.

Karen Kaplan: A must go! Best selection, reasonable prices, professional - they actually know what they are talking about! No comparison to a box store - much better in every respect.

Jim Donlevy: I have used The Floor Source for both my business and personal property. The entire staff is professional and knowledgeable. A great selection of all flooring. I would not even consider going elsewhere for future projects.