Best Wood Floor Installation Service Worcester Near Me

Deb Sayles: Not happy with this place at all. The tile work in the bathroom is nice, the wood floor refinishing was awful. I came home to see a super high gloss. There was a patch about 4'X5' that was not even done. ( how does that happen when you have 2 coats??) There were "waves". places where you could see the finish was on but not spread out. like 6 feet long waves. There was a puddle about 20" diameter where, again, you could see the finish was poured but never spread. They said they would come back and redo the whole thing, The second time, they did use the satin finish. much better. Now we have drip marks. little dots. We have sanding marks. there are specks of debris imbedded in my floor. And still a spot where the finish was not applied. Smaller than before, but still there. I did not want them back. The office made promises that they did not delver on.

Sean “amcat35” L: We recently had A.L.F install flooring for a kitchen/bath remodel. We could not be more pleased with the outcome. Bruce and Lisa were great to work with. They were upfront on expectations and cost, in fact, our work ended up costing less as it was less involved than initially thought . Bruce’s honesty with this shows how professional and honest his business operates. Skyler and his team did the install, they’re professional, work done with attention to detail and customer satisfaction. Overall, a great experience. Will definitely recommend A.L.F to anyone looking at flooring.

Lew Rose: We used ALF to design my new kitchen in a 90 year old colonial. The stylist helped us with decisions about hardwood or tile in a kitchen, blending old wood with new wood from kitchen to dining room,and color of tile to help blend the down stairs decor. She actually suggested a bit more pop in the tile than the one we choose. Although gorgeous, I wish we had gone for more of the pop! Fantastic! Love being in the room and waking up to it drinking my coffee with the whole design. Jo Anne Rose

Meagan Ryan: First time homebuyer and I was worried about picking out the right colors and textures. My friend and flooring guy said to go to ALF. I was so worried about price that I said we should get all white. Lisa was wonderful and helped me make some good color choices staying in my budget. ALF is the place to go!

Bob A: To Whom it May Concern,I would like to inform you that I spoke with your female receptionist this afternoon with some questions about floor pricing. By the third time I had explained myself she was able to understand what information I was looking for. The information I was looking for was the labor cost per square foot to install a floating floor. I informed the lady that I was not looking for anyone to install the floor I was only looking for the labor cost so I could accurately bill my landlord.The length of the conversation we had over the phone was two minutes and 12 seconds long, I had to look back at my phone log to verify. The woman I spoke with was rude, disrespectful and anything but helpful. I could sense her frustration from the very beginning of the conversation largely due to her not understanding the information I was seeking. To abruptly end the conversation she informed me she did not have time for me due to the fact another customer was standing in front of her and then she hung up the phone on me.The actions of the woman you have chosen to represent your company is anything but friendly or efficient (taken from your website) and in my opinion deserves immediate attention. Before placing the phone call to your establishment I had already anticipated some hard feelings because I was not going to use your company to install the flooring. At no point during the conversation did she contemplate to herself that I am planning on buying a house in the next year and the amount of business that could have generated for your company. Furthermore one of the best marketing tools for a company is word of mouth. I guess in your case word of mouth may not be such a good thing. I can only imagine if she can treat me the way she did this afternoon then I am not the only one that has fallen victim to her horrible demeanor.

justin stockwell: Great design help from the knowledgeable staff partnered with a good quality installation at affordable prices!

Phoi Ho: From carpet to hardwood floorLike brand new houseFastReasonable priceRecommended 100%Service:Wood floor installation

Lemis Melendez: Would definitely recommend!!! Duy is awesome! Super professional and very humble. Came in and helped refinish my floors that have been walked on for over 35 years by the previous home owner. My home is looking NEW thanks to Duy and his team. I truly appreciate the hard work that went into my new floors, thank you guys! The price for the job was very fair considering the sq footage of the home. It only took 2 quick days and voilà! The family absolutely loves it. Check out some before & after pictures.Services:Floor polishing,Wood floor restoration,Epoxy floor coating,Wood floor sanding,Floor refinishing,Wood floor refinishing

Brianna Caranci: We can’t say enough good things about Duy, his crew and the work they did! They did SUCH an incredibly beautiful job, the floors are everything we wanted and more. They are extremely professional, kind and easy to work with. Duy will talk you through everything he is doing and offer you suggestions and helpful information. All around we had just a fantastic experience with this company. They’d truly went above and beyond with little details to make sure we got even more than we wanted. The finished product is STUNNING and the company and crew are amazing. They offer a great price for beautifully done work that you will not be disappointed in!Services:Wood floor installation,Wood floor restoration,Wood floor repairs,Wood floor sanding,Floor refinishing,Wood floor refinishing

William Imondi: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDuy and his team did a fantastic job. Showed up on time and and job completed before estimate. Would highly recommend!Service:Wood floor installation

Donna Fields: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueCouldn’t have asked for a better job! They were on time, professional and did an amazing job! The floors came out beautifully!Services:Wood floor restoration,Wood floor sanding,Wood floor refinishing

Kristina Eleanor: We had the hardwood floors refinished in what used to be my grandparents house that we are currently living in. We tore up the old rugs to find beautiful floors with a lot of staining and some repairs due to old remodeling and age. I found Duy’s company here on Google and decided after reading the reviews to give him a call. After calling him…he came over the same day and gave me an estimate. He is so friendly and professional and his estimate was very fair with what had to be done. There was a bit of a wait before he could come which was no problem for us! He sent a reminder to me a week before confirming the date and time he was coming.He and his crew were on time and worked the whole time! They are all so efficient, talented, professional and friendly!!! Honestly, I walked up to see the floors at the end of the day and I burst into tears! The floors are absolutely GORGEOUS!!!! He gave new life to these floors in a home that always had so much love and memories in it!!!!! I’m beyond grateful to Duy and his crew!!!! Do not look further for a person to redo your floors!!!! Duy and his employees are the ones!!! You won’t be disappointed!!!!!! They are hands down the BEST!!! Thank you again Duy and crew! Forever grateful to you all!! 😊Services:Wood floor restoration,Repair flooring,Wood floor repairs,Wood floor sanding,Floor refinishing,Wood floor refinishing

Jamie Marino: Positive:Professionalism,Punctuality,Quality,ResponsivenessDuy did a great job. Was very professional, informative and prompt. Had some floors that needed repair due to a water leak. The repairs and refinishing came out great!! Very pleased!!Services:Wood floor restoration,Floor refinishing,Wood floor refinishing

Kevin Blanchard: It’s almost two months sense Duy and his team repaired and refinished or hardwood floor. We wanted our floors stained which is not an easy task for red birch .. do to the challenge this species of wood presents ..when we returned from our vacation.. my wife and I were in aww how beautiful our floors looked .. every time we look at our floors we think of how professional , neat and high quality of work he and his team performed.. without any hesitation I would recommend Duy”s floor . You will not be disappointed .. fair pricing ..professional, knowledgeable, and superior hand craftsmanship.Services:Wood floor installation,Wood floor repairs,Wood floor sanding,Wood floor refinishing

skristan: Duy and his crew did a splendid job refinishing the well-worn hardwood floors of my 100+ year old house. The boards are evenly and smoothly finished, showing their beautiful honey, caramel, and golden-red tones. And I was pleasantly surprised by how very little dust remained after the process... almost unnoticeable.Duy was on time, courteous, and very professional, and the final cost was precisely as estimated and was very reasonable. I highly recommend them!Services:Wood floor sanding,Wood floor refinishing

Jason Wall: Don't even bother getting a quote from a different company. If you need your floors refinished, installed, or repaired please do yourself a favor and hire Duy's team. We have owned multiple homes around the country, so we've done our fair share of business with all types of tradespeople, and I can say without reservation that this was the best interaction we've had yet.We removed a wall in the home and ripped up some old carpet to reveal wood floors that were in pretty rough shape. Half the floors were bare and half were covered in tile. So we tore up the tiles as well which were applied with an adhesive that left part of the floors very dark and damaged. We also were left with a large uneven gap from where the removed wall once was, so we weren't certain that the floors would be able to be restored. After talking to Duy, he was confident that we could fix them and he did just that in the timeframe and price that he quoted upon the original estimation.Duy was responsive, punctual and communicated with us throughout the process. His years of experience are apparent from the quality of the work, and we couldn't be happier with the outcome. Thank you so much!! (Pics to come)Services:Wood floor refinishing,Wood floor sanding,Floor refinishing,Wood floor repairs,Wood floor restoration,Wood floor installation

Hannah Gunnell: Duy and his team were a pleasure to work with. From the start, Duy was responsive and communicative. The booking process was easy and Duy, the team were always on time and left our house spotless whenever they left, and the quality of the work they did is excellent. We can’t believe how amazing our floors look now! In a matter of days they were taken from old and extremely worn out to looking like brand new!Services:Restoration,Wood staining

Alli Moore: Duy was wonderful to work with! He provided us with a competitive and accurate quote, made professional recommendations, was easy to communicate with and accommodating! We had new hard wood floors installed in the kitchen and hallway to match the older existing floors in the living and bedrooms. You’d never know there are two different floors! The dustless sanding is amazing and makes cleanup a breeze. Duy and his crew went above and beyond our expectations, and finished exactly on time.Services:Coating,Installation,Restoration,Sanding,Repair flooring,Install flooring

Rob M: I had Duy do my floors several years ago and they still look great and super durable. He was quick and affordable.

Anton Do: Simply the best!!!

Patricia Lepizzera: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDuy and his crew did an amazing job installing our kitchen floor and incorporating the kitchen floor into the existing hardwood floors. They did a great job repairing, sanding and staining. The floors came out beautiful. I would highly recommend Duy's Floors and will be calling him back for our next project.Services:Installation,Sanding,Wood staining

Cynthia Plude: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueOn time, went out of their way to accommodate, clean and professional. Very impressed with the quality of work.Service:Install flooring

Lawrence Pemberton Jr: Positive:Professionalism,Punctuality,ValueDuy brought our hardwood floors back to life. He and his crew were professional, efficient and experts. I would not hesitate to recommend him to anyone. You will be amazed that he can do at a very fair price.Services:Coating,Restoration,Sanding

Axel Rukz: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery impressed with Duy Flooring. Quality work by a very professional team.Service:Install flooring

Vince P: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDuy is very kind and professional and he and his guys do a great job. The have installed floors for me and also refinished existing floors. The job is always done promptly, everything is very clean and I definitely plan on using them again soon. Highly recommend.Service:Install flooring

Benjamin Conn: Duy was the man, we had a million questions throughout the process, and I had a very picky wife. Duy answered every text within minutes, provided picture examples, told us a showroom to check out. He was very attentive, prompt, and friendly. Couldn’t ask for much more. The floors came out perfect!

Gina Wariebi: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueFrank Brunner absolutely ruin my floors and took my money! The floors were so bad, the walls had stain on them, my front porch has stain & Poly on them. I have to pay some one to not only come and try to refurbish my floors but to clean and paint my walls and trim from the horrific job he did. This is going to cost me THOUSANDS!!!

Robert: DO NOT USE FRANK BRUNNER TO REFURBISH YOUR HARDWOOD FLOORS. HE IS A SCAM ARTIST AND HAS NO IDEA HOW TO REFINISH A FLOOR. I LOST A LOT OF MONEY TRUSTING HIM!! HE IS A FAT TALKER WITH NO CLUE. HE RUNS FBI FLOORS. THE FBI SHOULD INVESTIGATE HIM.