Best University Hospital Worcester Near Me

Mike Morcone: Hospital itself is good, but the er specifically is terrible. I understand it must be a nightmare to manage things on the fly like that. I was in the pediatric section and honestly there’s only maybe 8 kids total. It was two hours before they even called in the first kid. With adults it’s one thing, but when you’re with a young child and expected to sit for 5-8 hours just to be seen…. Honestly it’s completely unacceptable. You get there and they tell you it will not be a “bad wait”. Then pretty much nothing happens. Honestly if you’re borderline at night it’s not even worth coming here. Just let everyone get sleep and do a walk in the following morning. If your child needs help fast that will basically never happen here.

Arthur Barreto: Came here with my girlfriend for her severe chest pain mainly in her breast, all they could say was to give her Advil and there’s nothing we can do. Wasted about 5 hours, a hospital full of women yet they can’t help another women.

Sophie Uknavage: I dont know how I'm supposed to feel about this hospital, particularly the Cancer building.. my mom was diagnosed with cancer the 3rd time by a UMass Dr, that same doctor delivered the news to her that they would b stopping all cancer treatments and that her cancer was no longer curable and it was now terminal.. fine, ok, but don't u dare deliver that news to her when she is alone in a hospital room, u wait till family arrives!

Quan Lee: Filthy. Bad service. If you treasure your life, DO NOT GO HERE!!!!Would give zero stars but no option.

Grayson Coleman: Former employee....travelers beware; they push this whole good place to give and receive care but it couldn't be further from the truth for both. 5E was a junky cluttered and dirty unit that was inadequately ran.

Donna Brushway: Overall a good experience. My mother had a minor stroke we were in the ER about 18 hours then downstairs at the CDU for a couple days and on floor seven for a few days. Everyone we dealt with was pleasant.

Mariam Kutuusa: I want to say a big THANK you to all the staff on THE 7th floor especially,after a month on that floor I can say I got another family there.Nurses Andrea,Nicola,Natalie,Nick,Tony and many others were wonderful (I ALWAYS got my medication on time and they thought of a solution to my pain to make me feel better during my worst times and THE CNAs I had were angels especially Elizabeth,Akua and those I have forgotten the names for always being willing to help BUT most of all for the humor and taking time to talk to you.The specialist doctors THAT had to figure out what was wrong with my organs,the Surgeons THANK YOU.I AM STILL ALIVE coz of everyone's care at UMass again I thank EVERYONE ON THE 7th floor who helped me

Bad Company: Emergency department pediatric waiting room is filled with sick adults sleeping across benches with blankets! One of the nurses swabbed two of them after saying “You didn’t get swabbed yesterday” while me and my 12 yr old daughter who was is extreme pain had to stand by the door after realizing one of them was literally master bating and all the ER nurses told us they didn’t know what the people were doing there! I wish I read the reviews before coming. I’m still in the room waiting and it’s 4:30 am. I’m going to add pictures on my way out.*Update*After all of my complaints they moved a majority of them from pediatric before I could take pictures. I also heard one of the nurses say to the other we will have to call the police there are no security around. Two police trucks were parked out front but no security to be seen! I’ve never been treated so poorly at a hospital in my life never mind in pediatric. Everyone in the emergency room should be ashamed of themselves.One of the most ignorant male doctors I’ve ever seen. I had to ask my daughter if she felt comfortable or if she thought we should leave and she thought we should leave we ended up having to walk out. She's in pain and didn't trust the doctor and his response was ok leave 😡😡😡

Astry Cruz: The worst hospital I ever been.. people so mean . They don’t even let you use a bathroom it’s totally unprofessional

『 Froggy Kitti 』: Dr is good, but some of he nurses made me really sad and uncomfortable.

Andrew Wells: My dad was given the time for his procedure less than 24 hour before the start time. In no other field would this be allowed.

trisha harden: Worse er ever worse doctor's took my 6 year for her asthma waited 9 hours place is dirty bathroom is so dirty and we all was also complaining they had a baby with no mask with rsv around every other kid and made that baby wait 9 hours so we finally get called and the room was cold dirty no blankets and she says well she seems good how you know that she was sleep check her lungs once gave her breathing treating said u can go remind you she has oxygen was 90 all day my doctor told me go there .. The doctor's very rude got no answers I really wish can call someone on them worst hospital er I wouldn't bring my cat there all kids running that place ..

Jasmine Torres: The wait time is unreal. They can’t even provide estimates. The pedi ER is too small. I avoided an ambulance to come in with a trauma, obvious unilateral bone anatomy disfigurement and sent from ready med for X-rays. Worst lack of experience possible. The ER area is filthy. Where is EBS? Diarrhea and vomiting in the bathrooms. Going somewhere else. Boston, checking wait times before going. If you urgently sick idk what to tell you. If you can wait. Call the PCP Monday and schedule a specialist.

Alex Kapulka: Nurses were nice but wait time for adults24 to 30 hours not a very good er service someone could be dead in that time frame

Lucinda Swartz: Two weeks ago we came in with our 13 month old baby. We were send there from Urgent care cause our baby had RSV and urgent care called ahead and send all the baby work so we didn’t have to wait in line. I went up to the window and explained to the lady with purple and pink hair and told her our that is hard for our baby to breath and she told me to go stand in the back of the line so they can register us and make sure we have insurance there was about 8 people infront of us we left and went to St Vince’s I don’t even want to imagine what could’ve happened if we stayed and waited people like that shouldn’t work in health care!!!!

Paul Bissonnette: Great staff all aroundThank youPaul

Sheila Martin: We started taking our son there over 10 years ago to Pediatric Nephrology department and the staff there couldn't be kinder or more professional. We usually have to visit radiology before the doctor visit and even on their busy days they are always friendly and very patient with my son's millions of questions and inability to stay still during his ultrasound.

Salinas T: Let’s see came into emergency room for chest pains, the security bypass me and let 2 people ahead of me with out asking why I was there!! Than I waited hours and hours. The ER was full of trash, the only one nice was the triage nurse other than that everyone no empathy what’s so ever. Not to mention dirty trash all around, packed with people Coughing all around. The worse hospital ever not even in NY!! They told me the longest wait as of now is 17 hours in ER!!! Like how is this the biggest hospital in Massachusetts with worse service ???

Courtney J: Abby in the UMASS billing department is the most passive aggressive person I have ever dealt with. She constantly spoke over me and was extremely condescending.The hospital was absolutely wonderful when it came to dealing with the nurses and doctors, but the billing department needs much improvement.

Lucy Chen: Get the best care here, forever grateful to the medical staff.

Maria Rod: If you want to die go there. You do not get seen and they leave you in waiting room to DIE.What a mess?Board of Directors should all get fired for running a sub par medical center.Do no harm. Do nothing.