Best Estee Lauder Stores Boston Near Me

Joy Nakato: Amazing products

Alesia Martin-Brangman: Great service

Phillip Ho: Real nice place. Nice staff, they are very attentive and the girls here are super helpful

Kosar Khan: Had a 600 dollars shopping, no discount, no goft, being overseas tourist was not eligible for any goodwill. Consider special offers for overseas shoppers

Joelma Ferreira: Boa

Vanko Studio: Awesome staff! Best place in Boston for guys needing that special something for the ladies in our lives!!! Got a Rituals spa kit for my mom....this thing is so beautifully packaged it almost doesn't need wrapping paper!

Denyce Reno: Nice store with an impressive range of face and body care products. There are a lot of quality cosmetics from famous brands.

shantea mac: Love this location

Dasny Janneth: Love the store

Christian Lazcano: Ubicado a un costado del Quincy Market. Si te gusta el maquillaje es tu lugar.

Marcio Magini: Close to many attractions in Boston!

Janaina Lucena: Nada excepcional. Bom atendimento mas preços de matar. Nada em oferta...

David Elmasllari: Great customer service 👍

Hamza Haddani: Steve is the best he’s really helpful !!!!

Ciara M: Love it

Larissa Hamburg: So many employees. A lil expensive

Matt Berkey: Very helpful bilingual staff helped my girlfriend

Yvonne Raia: Nice clean store with friendly helpful staff. I avoid going when it's busy.

Anastasia Yefremova: A good, solid Sephora. I think the one in the Prudential is a bit more well-stocked, but this is in a nice, foot-traffic heavy area.

bjxdxl: 懶起畫蛾眉，弄妝梳洗遲。

Gabriella Charles: They have everything. My daughter loves this store

Keith Saroka: Very helpful people and a great location

Laura Channel: I went on Wednesday and had so much help from a girl named Kristin. She color matched me in 2 seconds. It was like magic. The store is huge I had her help me find everything I needed since I only had 20 mins left on my break. I am definitely going back and hoping she is working that day!

Aditi Singh: I want to thank Danielle, Susan, Elaine, Jeffery and the entire Ilia team for their help and support during the Ilia event at Sephora. I got the guidance I was looking for, found my shade and purchase some great products. Thanks a ton ! 3

Julia Rybachok: Good location, but needs a new manager.

Nancy Maldonado: It used to be my favorite Sephora but the last months almost a year all TESTERS are empty. Are the employees keeping them???

The Right One: Sephoras beauty insider had some sort of system outage. They requested customers pay more than the insider price with no remedy or come back after the fact.I called customer service to complain. Why would I need to break my budget to support your bottom line. The customer service rep hung up in my face. Needless to say I went to Ulta beauty got what I needed and double the discounts! I’ll be shopping at Ulta from now on.

bing yu: 工作人员通常情况下会注意到你有需要帮助，除非周末假日他们太忙的时候，但是如果你询问他们他们会非常乐意帮忙。丝芙兰门店通常可以使用支付宝，只是你需要一点儿耐心，因为速度会比刷卡漫一下

Ayan Chatterjee: Exquisite collection of perfumes. Highly recommended.

Olivier Saint-Vincent: Beware : got scammed by a staff member to get the Sephora Credit Card. She convinced us saying that we will be saving $100 (25%) on a $350 purchase. We got the credit card and then we realized that the 25% will be applied on our next purchase ! We went back… and she said she was sorry to have lied. At least she recognized it.Purchase of 344.73 made on December 20 22.

skippy n: This place is so depressing. Everyone is trying so hard to look beautiful when on the inside they are so, so ugly.

LY: Just was there the other day.. they are very racist at this location. There’s a big caucasian guy who works there with a full face of makeup, he tends to always follow black girls around the store and was following me. I try to ignore it but it’s ridiculous at this point and makes me hate going to this location. I need to file a complaint with corporate..…. To my black women beware of this Sephora store!! Smh it’s always something

Desiree Ruiz: My favorite location ❤️💕 I went on Thursday afternoon and was greeted kindly by the lovely person who had red hair and glasses and was help with finding all my needs the specialist there are very helpful and knowledgeable. about the products the company really has improved their customer experience by having a great team!

Seyha Chuk: Daniel was awesome! Very calm and collected despite my terrible social anxiety :)

Sofia K: I'm usually not one to write a review but just had to based on this bizarre interaction I had today that made me very uncomfortable and self-conscious. I have acne and am getting treatment from a board-certified dermatologist, and came in today seeking an affordable product that could brighten my eye area (unrelated to my acne). Not only did the worker assisting me tell me "you get what you pay for" (I am a college student that can't spend $80 on a vitamin C serum at the moment, so sorry), but she condescendingly assumed I needed unsolicited advice on treating my acne. Went into a whole talk about inflammation as if I did not know all this already (again, I'm seeking professional treatment). This location has always been great and is convenient to get to, but I will likely not be returning. This employee, whose name I did not catch, was nothing short of arrogant and was again extremely condescending without knowing my background.

Arctic K: I went in today to find a foundation and this location is much bigger and has more options to choose from than other locations. Specifically looking for the Merit foundation stick and this location had all the new shades that released recently. Also, I needed help shade matching my face so big thank you to Veronica for finding my perfect match (shade and undertone). Veronica was so excited for me when she swatched it on my face and it blended into my skin perfectly and I was so happy to find my perfect match after all these years.

Diana G: Wonderful experience with Tianna, she was amazing! Did a great makeup tutorial!

Firstlady: Great stuff great staff. I'm now a regular there

Apisada Chulakadabba: I was browsing the items with my girl friends. The staff were really friendly and helpful.The trash bins were all broken though. We couldn't find a single one that we can step on the paddle which makes the lid open.

Sarah Symes: I had a wonderful experience at this Sephora location today! The employees here are kind, caring, and knowledgeable about the various products in the store. With their help, I was able to find everything I was looking for and also learned a few new tips about how to best use the products.

TT Chan: The Assistant Manager Dan is a bad guy. He asked me to discuss about a position even he has already filled it just to make a hard time for me. If only these people know to respect but they will never do as long as they only care about appearances and give no concern to morals and integrity.

Mariam Yak: Had a Perk facial here the past weekend with Andrea - who was so lovely! The facial felt so nice and Andrea was super thorough, and used great products on my skin such as Biossance. We had a nice chat as well. Highly recommend the Perk facial!

Olivia Smith (Perfectdark_1989): I had a great experience here. I setup an appointment with Josie. Josie was awesome and explained everything to me and made my day a breeze. She even fit me in with a brow appointment. Def will come back. Thanks Josie!!

Grandee De Guzman: It was my first time purchasing any makeup and I was quite nervous; however, Nala(i think that was her name) helped me pick out a concealer, foundation/tinted moisturizer, and a moisturizer to help with my acne. She matched me on the first try of the concealer and foundation and was quick to help me search for what I needed. She was super resourceful and kind. She told me it was her 4th day of work and she honestly made my day.

Saif Almutawa: RUDE STAFF !!!! I was with my wife who was chooising items without any of the staff memebers asking us if we needed assitance. To the point where we would be next to an SA who would walk in the other direction. I have been to a sephora in different countries, this has got to be the worst experience yet.

Haleyanne Freedman: Such rude employees

Megan Heveran: At Sephora Fenway, beauty associate welcomed me to the store and asked if he could help me. I told him I need help finding a replacement for my defective Jouer beauty product that I was here to exchange. He informed me that his store does not sell that makeup brand, but that I could go to Prudential Center, Sephora instead. I told him that was a little out of my way and that I would rather just make a defective return if possible. He glared at me and said “if you want to”, and then proceeded in a mocking baby tone of voice said, “ if you truly wanted to help out our store then you’d be going to Prudential Center instead of making us do the return.” I proceeded to the front of the store made my return after leaving the store I cried due to how rude this associate had treated me, I have never felt so belittled or insulted or made to feel so bad at a store. I will not be going back to the Fenway Sephora.

B Canggu: Around 5:55 I went for online pickup and I waited for the cashier and get in the line and the cashier just told me online pickup by the door with a rude way.it’s like she’s mad.Not nice to talk with that way to people 👎Won’t come back here again.

Allie Elchert: I just had a wonderful experience at this location. A worker helped me as I was shopping for fragrances. They were very knowledgeable and friendly and helped me find exactly what I was looking for. 10/10 recommend!

Lidia Fonseca: Customers: Don’t go here, and if you do make sure you don’t ask any questions to these “employees”, they are rudeeeeee and unprofessional, I mean they are there to work and be nice to customers and no to be on the phone texting…0 starts to me

L Kay: Terrible service.Rude employees.Don’t recommend at all.

Nawal: The people who works here are the rudest people I ever met!! I was there today with my hubby, I asked to try a perfume omg ! The guy was literally rolling his eyes and was so rude to me for just touching it. A woman was running toward my husband screaming in his face for forgetting to put his mask back up while he drunk some water. She could have just asked home politely. No customer service whatsoever and no respect to nobody. Such awful experience. I will Never going back there and will not recommend to anyone!

adgenane oliveira: Tem muita coisa boa

Pamela Arango: Didn't find what I was looking for

Danielle Richardson: Sarah was incredibly helpful and color matched me perfectly!! Thank you again!

Dianne Dinnean: Beautiful store in Boston I got exactly what I wanted for Mothers Day and my May birthday

Christine M. Vöhringer: Worst sephora experience. I love the brand, but every time I go this location just receive bad service. Last time one of the dependents was just mad because I decided to go with other brand and keep giving her advice even when politely let her know that already knew what I wanted to acquire and needed no suggestions but valued her time and effort. In that same visit at the moment of paying had to request my “birthday samples”, because the manager just wanted me to pay, and when asked about options he said they had non, when they actually had several once I started asking. I don’t know, probably the pandemic brought some stress into this location, but I feel is unfair to be treated this way in my visits so, not going any more.

Samantha Fougere: Staff isn't too friendly

mena Mohareb: Went to buy a gift card for my wife. Lovely people, helpful and always smiling

Laila Murad: مكان جميل

Meghan ODoherty: It's ok but expensive and some beauty advisors are rude

Robby Grodin: Wasnt that hot but now I'm pretty af

Y Song: I wish I can give 0 stars cause after 22 days waiting they just cancelled my order without any explanation. Worst shopping experience

Angel Reveron: Awesome.

Clif Maner: The employees actions towards people of color is unprofessional and disgusting! I would strongly suggest avoiding the store and going somewhere else.4 month update: Still no response from whoever runs the email address don’t bother even stepping near this store.

Stefanie Charity: I’m writing this review at 10:11 pm Saturday night after a long day and a long week. I’m a Dental Professional in private practice and take care of elite and the less fortunate in two different practices in the Boston area. I started my day in my FIGS green monogrammed scrubs into the S.End and was exhausted so I stopped and grabbed lunch from a really nice Indian restaurant and decided to eat it in the Copley, Back Bay entrance near Cafe Nero..there were no trash cans to toss my items to discard.So… I’m walking around with backpack, Mask, head cover.. and I decided to check out Neiman’s Family & Friends sale but especially Longchamp bags; love their leather bags.I walk in with my items to discard, no trash barrels in sight, no nearby restrooms & proceed to ask an Employee “ where are your Longchamp bags?” He says “oh to the back, Anna can help you “ . I went to the back , mind you I currently use a medium sized caramel blush Longchamp crossbody.I walk to the section and see Anna a full figured woman who was checking Inventory with her male Asian “American” colleague and asked “ by chance do you guys have a trashcan as I’ve been looking for one, Anna responded “ they didn’t have one in the Mall? I said “ no they didn’t have one and she said they should have one.. “ I said “ well they didn’t, I looked and do you really think I’d be walking around with trash if I could have thrown it away”?She did not offer to toss it.. not that she had to but hey…. It was the “accusatory side eye”Anyway with trash in hand andAgainst my better judgment, I stayed in the store looking at the bag IWanted to purchase, brought it over to Anna who gave me the price but I decided Not to purchase it, the bag costs over $200.I didn’t splurge because I didn’t want her to get commission on the sale.I went to Saks where I was treated with sincere dignity and respect and Purchased the bag that made my whole shopping experience worth it after such a long work week.I’m truly tired of the shenanigans of Customer Service.Either you are sincere and professional or you are not on the first shot..I love it when people show you Who they are… Respectfully..Strive to do better.. Always..my current bag & the Saks Bag 🎯

AALIS: Provides a wide range of well know fashion brands to fill your fashion desire.The items is uptodate. Friendly staffs as well.

Meagan Leahy: I purchased a pair of manolo blahnik shoes for my brothers wedding but they didn’t fit. I brought the unworn shoes back with receipt in hand looking to return them and purchase a pair of louboutins however the woman was almost immediately put off that I would even approach her. Once I said I was in need of exchanging the shoes she took my receipt and immediately handed it back stating it was outside of the window and I should have read the text “right in front of me” on the receipt. I began to try and explain I was looking to exchange and purchase a shoe of greater value but she cut me off and told me to refer to my receipt. I still plan on purchasing another pair of shoes but will look to purchase elsewhere as this woman didn’t have an ounce of customer service or willingness to work on the solution.

Big Baybee: They run out of certain sizes but the backup styles are very doable especially for the fashion.

Lee Estabrook: There's no doubt NM is a high-end shop with really nice things. That said, Neiman Marcus Boston must be the absolute worst shopping experience. Not only is the selection not so great, not even close, but the level of customer service in the mens department today was bleak and just plain rude. Bought a tie to wear to work and while looking at several suits the supposed customer service rep walked away, and went to the register around the other end of the mens area and stood staring at us as it we were an terrible inconvenience to him. It literally made no sense. So we paid and when asked why we were being rushed his response was he had other customer to attend. Ok no problem just explain that and we would have gladly waited. Upon checking out and paying, he then announced he did not have a bag for the item and we would need to get one up-stairs. This has to be the most crazy experience particularly at such a high-end shop, known for service. With service like this, It's no wonder NM is nearly out of business and companies like Chanel have removed their product lines from the stores. This type of treatment and lack of customer service to match its supposed exclusivity truly explains everything.

Gilly Yoush: Very rude employees,and bad costumer service

Sunade thegreat: No longer open😭

frank perry: Placed an order on Monday for overnight delivery. Was said to have by Wednesday and of Wednesday evening it hadn't even shipped. They were told it was for a medical device and was needed prior to my vacation. Now I won't have it for my vacation. Canceled order and will no longer purchase from them!!

Adam Silber: This store is actually suing the mall owner cause it sales are low meanwhile they ripped off thousands in bankruptcy..low class ....guttersnipe. Hopefully Simon will evict them..They already closed Natck due to low sales..Boston is better served by Saks and Bloomingdales.never trust known corporate criminals Neiman Marcus

John Kosartes: Didn't carry briefs with a penile flap.

Giulia Manfredini: We had a wonderful shopping experience with Antonina Di Mauro at the Neiman Marcus Copley Square! Antonia has been wonderful in assisting us!

Adham Youssef: I had the most uncomfortable experience of my life here. Do not come in if you aren’t white. I had read the other reviews that mentioned the same thing and didn’t understand until I went in. I was followed for 45 minutes by a bald sales rep, bob who stood 2 feet away watching me the whole time. When I asked him for help he asked a question about cotton out of nowhere and refused to help me my rest of the time there. This store is explicitly racist, and even though management knows, nothing is going to be done.

V: Quality

Justin H: I hate your youtube ads. Have a bad day, all of you.

Tom Range: It's where I choose to get bridal attire. Their collection is the best there is. You have to go there.

August Rabe: Who TF would want to go here? If you want to spend sixty times too much money on a $0.10 lipstick, or buy an ugly pair of plastic green high high heels, then I guess this might be the place.

Tran Bac: Thích shop này, ai cũng có gì đó khi ra khỏi.