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1. Pandora Jewelry - Cambridge
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· 47 reviews
100 Cambridgeside Pl, Cambridge, MA 02141
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Diane Barwick: They were so nice and helpful
KönigGurkenSuppe: Eigentlich 0 Sterne. Dieser Laden toppt die Unfreundlichkeit gegenüber Kunden um einiges. Verkäufer antworten überheblich, pampig und unfreundlich auf Fragen.
Da Wi: Überhebliche, unfreundliche Art und Weise mit Kunden umzugehen.Vielen Dank, aber so wird das nichts mit dem Umsatz.Ist das die neue Firmenphilosophie von Pandora?
Ozen Dizman: They are not helpful at all.
Matthew Mattis: Great place, the staff that helped us was very friendly and helped us pick the right items. The display didn't have all the items. But, they showed us the catalog and we were able to pick all of the hidden items for the bracelet.
Oscar Sanchez: The manager gets treated like the sales associate by the sales associate. The ladies in there aren't wearing appropriate fitted clothing to work. They lie and say they're out of stock on charms but yet they have them. The ladies who work in there def bring their attitudes to work. This Pandora location sucks
Carol Plazzi: Love the store and the stuff are very nice
Kayleigh Atkinson: The number for the store does not work.
Marce P: I love Pandora but will probably never go to this location again. Customer service agent had a terrible attitude. I went in looking for a gift for someone, and the lady assisting me acted like I was a waste of her time. Ended up buying something random bc it was so uncomfortable/awkward. She did not hide how badly she didn't care. Oh well
Tay: I will never go here again I was told I could not go into the store with my mother because I was told they were at capacity my mom and little sister were the only ones in the store. Not 5 minutes before that 3 Asian women were allowed in the store together as another completely separate person was allowed to shop at the same time.
Antonio Fuentes: 👍
Adilson Bernardo Dos Santos Santos: Muito bom
Paula Kekes Aal: She was hushing me
Sicari Shand: Nice workers!
Ram Gar: Fantastic
Elvis Blanco: Es super
Diana “LadyD” Dominguez: Very nice experience when you walk in, you are well greeted and talked through what exists in the store and you get a one on one conversation with a Pandora associate about your liked and dislikes! You are educated about the current promotions they may be having and you walk out feeling beautiful and well treated.
Xiao Yan: Worst experience EVER!!! Don’t shop with her! She is gonna ruin your day!
Mereilim Zholdas: The service is terrible, sales managers are awful, never come back again!!!
Keren Peralta: Really bad the service
Memet Emin: It is a nice place to visit for both shopping and eating.
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2. MOTTO - Cambridge
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· 9 reviews
26 Church St, Cambridge, MA 02138
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Leah Klein: Such a cute shop with beautiful finds from candles and stationery to clothes and housewares such as blankets, pottery, baskets and dishes.
Amy Nelson: This is the most beautifully curated boutique. I loved the focus on small brands and artists. I bought one item in person and after I returned home to another state, I regretted not having bought another item. I called the store and MK was very helpful in finding the item and shipping it to me. I wish I could shop there regularly!
Sarah Garcia: This is the BEST place to shop for gifts!! You can find something for anyone here - beautiful tea towels, matches, mugs, cards, art pieces, puzzles, etc. I always find some treasure here. The staff are kind and knowledgable. This is a must-go in Harvard square!
m.k. wong: While it’s new location is off the beaten path of Harvard Square (corner of 26 Church Street & Palmer), it’s not to be missed. Helpful customer service with a dash of conversation (and directions & suggestions) will add to a unique experience while browsing for a gift for yourself or others. Scarves, jewelry, tabletop accessories, stationery and more!
Janet Plotkin: Motto is a very unique shop. Almost everything it carries is by a special designer - ceramics (much is Japanese), jewelry, scarves, leather goods, frames, candle sticks, prints, and much more. Everything is gorgeous, unique, very well made. It is a delight to visit the store.
eliza reed: I have known Kim now for six years. And my every interaction with her as owner and curator of Motto has been perfectly wonderful.Her customer service is hands down the highest quality. A level you just don’t experience any more in retail.The quality and diversity of the productsyou also just can’t find in the Boston area anymore.Everything they sell you can find online m.
Marjorie Green: I love the store.I have been going to them for many years.They have great unique things both jewelry and home goods
Kim Grover: Made my first visit to the new location last week. It is even more beautiful than the old shop. The selection is larger and the irresistible home items collection has been expanded. I fell in love with the Zero translucent bags. I bought 2 different ones to use for packing toiletries on my upcoming trip. They are so special, I can't wait to use them!
WabbitClips: I've never been here but, I was looking at the definition of motto and this came up
Jarrod Ward: Such a great shop. If not the reason to visit Cambridge, it's on the list.
Ryn Miake-Lye: Thank you, Kim, for locally owned durable excellence: Beautiful handcrafts that are curated by you and like-minded makers. Folks who receive gifts from me are the beneficiaries!
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3. Claire's - Cambridge
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· 45 reviews
100 Cambridgeside Pl #E209, Cambridge, MA 02141
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4. Market Square Jewelers - Cambridge
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· 30 reviews
1156 Massachusetts Ave, Cambridge, MA 02138
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Patrick Ma: Had a ring stuck and had to get it off.Karen and Aurora were patient and helpful. When we could not remove it via other methods. They were able to cut the ring and save us a trip to the ER or firehouse.Thank you!
Sophia Lubarr: Came in with a broken earring (purchased elsewhere) and they fixed it on the spot for free! Thank you!
Amiel Katz: Market Square Jewelers are the BEST! I came in needing to untangle a necklace and they were so kind!! They helped me without charge and offered advice on how to not tangle it again. I 110% recommend coming here for their customer service and great jewelry options!
Chima Mcgruder: Incredible selection, the employees are super nice and helpful!
Mark: Good collection, great service & fair pricing.
Jesse Tyner-Bryan: I’ve come here for repairs multiple times, staff is always very friendly and helpful. Thanks!
Gareth Alex: Bad experience changing a watch batteryLack of familiarity which led to careless operations and wasting of time
Dan Freeman: Sloane was knowledge of my specific Rolex and was able to explain every step of the repair process to me. Although they don’t do repairs in-house, the job ended up being faster and cheaper than if I had shipped it to a repair shop directly. High recommend for all your watch and jewelry needs.
Emily Fishman: I cannot say enough about how helpful the Anna and Cassie were in helping me and my partner design the PERFECT rings for us. They were generous with their time in the store as well as phone and email. We ended up getting one elsewhere and they encouraged us to do what was right for us. The one we did get made by Market Sq Jewelers was one I had imagined and they and their goldsmiths were able to make the magic happen-- it's everything I pictured, and for a really reasonable price.
Mojtaba Ebrahimian: Very helpful, professional, and kind. It was a pleasure talking to them as they took the time to explain everything I needed to know before buying or selling a ring.
Sean Bartlett: I purchased a ring off their website and they sized it to fit me before shipping. I received the ring quickly and I couldn't be happier with how it looked! It fit perfectly and they did a fantastic job of sizing it, I couldn't be happier. They also assured me that I would have the ring shipped to me before a specific date, and it arrived in plenty of time. I would highly recommend them!
Nick Statt: I came in for a watch battery replacement and the experience was fast, easy and super affordable. Highly recommend this shop, and if the customer service I received is any indication of the care and attention they give to their other services than I’m positive you won’t find a better jeweler in the Cambridge area.
Cal Brooks: Very helpful & knowledgeable!
Mischa Salkind-Pearl: We have loved working with Gabriella at Market Square in Harvard! My partner and I have been in many times with questions upon questions, and she has been consistently helpful, patient, and friendly. She has taken the time to find pieces for us to try on, and has answered numerous questions over email.We were really happy with what Market Square has quoted us for custom work, but fairly traditional and way out there. The selection on the floor is huge, with quite a few beautiful pieces.MSJ is strongly recommended—wonderful people and a really great store!
Elizabeth G: I had a fantastic experience working with Gabriella at the Cambridge location. She was so lovely and patient, providing me with a lot of helpful background and information about different pieces and important things to consider when making a selection, as well as the different options available for updating and modifying some of my current pieces. She also went above and beyond to help me with a technological issue and made sure that I was able to get the item I had my heart set on. 10/10 would recommend!
Jeannie George: Such a fabulous jewelry store! A great big thank you to the store manager, Gabriella, who took her time and helped me find exactly what I was looking for!
David Wintermeyer: Gabriella was extremely helpful in untangling our necklace. Excellent, kind, patient service.
Amelia Hawkins: My husband and I bought beautiful gold plated lockets to give to our moms on our wedding day as a thank you for all their help planning the wedding. I printed out tiny photos of me and my mom when I was a baby to put inside hers. It was perfect! Thank you!
Lisa Garside: I love love love this family owned business. They are so kind and generous and informative.I am in awe of how much knowledge they possess in the history of jewels, metals and stones.It makes me so happy that they repurpose jewerly and appreciate all historical styles and pieces. They have such a creative flair and makes it very easy to support them.
Barbara: I absolutely love doing business with Alex. She answers questions quickly and will send more pictures of an item to help you decide. This is excellent customer service and the Zircon and Diamond pendant she sold me is so beautiful.Update: I have made a second purchase from Alex. It is a beautiful gold wedding band with floral engraving. I wasn’t sure if it would fit but with Alex’s help, I was able to determine that it probably would and I went ahead and made the purchase. It fits like it was made for me and I couldn’t be happier.
Danielle Hardie (Dani): They Sold my husband fake "Amber" earrings... I thought I had washed my hands enough after handling some acetone, unfortunately going from washing hands in bathroom sink to picking up my earring...there definitely was some acetone residue on my fingers because they immediately became damaged. If they were real amber that would never have happened. Acetone would have evaporated on real amber. They are some kind of resin maybe entirely plastic, maybe copal, but definitely not real amber. Buy your jewelry somewhere else, save yourself from fraud.
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5. Raj Jewelers - Burlington
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· 32 reviews
120 Cambridge St, Burlington, MA 01803
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Dinesh Pandey: I really like the gesture of the owner. He is very polite and friendly. I purchased 2 rings for my wife and the quality and price is good 👍. I would strongly recommend buying from them.
Jaspreet Kaur: My senior citizen mother went to buy anklets for her granddaughter at this establishment. The gentleman told her if it doesn’t fit her we can exchange them. She went back to exchange them because they were too small and he tried to first decline the request. Then…proceeded to make up prices for the exchange. He tried to up-charge her until she took his calculator and showed him how to do math…he still kept saying “it’s ok just give it to me” she refused to pay him a price that was not even mathematically correct! People will risk their integrity to make an extra 5 bucks.
Mirza Baig: My purchasing experience with Raj Jewelers was amazing. Mr. Raj been very helpful and humble during the entire shopping process. I definitely recommend people to go and checkout their Gold collection. I go often there and love to shop.
Sergio Bryant: When we went to the lot, they had just what my family needed. The staff was so friendly and helpful from start-to finish of our search!
Soumitro Pal: The best gold jewellery shop in Boston. The owner is outstanding person. They have great varieties. Superb customer service.
Uchenna Okereke: Great quality and Raj is helpful in finding items that suit your needs.
Mehmood Ullah: Greatest Jeweler of the MAGood customer serviceGuy was too nice and patientBeautiful designs
Jessica Rozario: Great customer service . Great Guy He was nice and polite . Really good collection would 100% recommend this place if you wanna buy gold. I always go there .
Sanjoy Roy: Nice store, decent customer service and good price. Like it and love it
Arpit Patel: Great storeGreat collectionAnd good people
ToNY PaTel: Great Service.Great GuyHe was nice and polite.Really good collection for Gold Ornaments.
M J: We recently purchased a gold chain with pendant. In less than a month of wearing it broke in three pieces with a normal use. I was informed that it can be only fixed in India. So, it is left to me to figure it out. Poor quality product and even poor customer service.
Bikita Prakash: Great place to buy gold. Reasonable price and excellent customer service.
Revathi Ganesh: Friendly person best price very innovative designs
Hiba S.: Great customer service, would 100% recommend. He was attentive, honest, and genuinely cared about us as customers even though we were taking some time to purchase. The selection is lovely and I’ll definitely be going back!
Kartik Patel: I have gone to Raj Jewelers for many years for gold jewelry. They have great designs and great prices. Love the customer service - always enjoy shopping here!
s s: We have very bad experience with Raj jewelers. We happened to buy a gold chain and a silver plate for our infant. Silver plate was charged way too much and we realized it after going home. We called to exchange that for some gold item and they flatly refused. Even though it’s clearly mentioned on receipt that they do exchanges before 20 days. The reason they gave for not exchanging is DUE TO COVID THEY EXCHANGE GOLD BUT NOT SILVER. That’s such a lame reason to give. They are very greedy people who run the business unethically. BEWARE AND STAY AWAY..
Dev Rana: Raj Jewelers was an amazing place to shop at, the customer service was excellent and very welcoming. The store had lots of gold jewelry designs, and you can definitely find what you are looking for. They have a very reasonable price too and would definitely shop there again!
Vidhi Rana: Great place with varieties and awesome customer service 👌 😀
Mittal P: Rong price
Tushar Shekhar: I had good experience
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6. ALEX AND ANI - Framingham
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· 7 reviews
1245 Worcester St Space #2170, Natick, MA 01760
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Nita Walton: Always receive great customer service!
Michelle Lee: Angelica and Lauren are so amazing when highlighting sales, organizing the pieces and recommending the anti tarnish cloths! They reminded me that the bracelets are buy two, get one free, and they had the most welcoming smiles and voices. They’re awesome, and I’ll definitely be returning!
K Dot: Omg I love this company and this location! The people there are AMAZING! They willLiterally work with you to build something amazing, I never feel like I’m being taken advantage of they recommend pieces that are true to you. I will never mind taking that 1 hour drive to Natick and keep in mind I could order from their website but the in store experience always goes above and beyond and gets better every time. I definitely recommend going into this location! They are wonderful, everything from the associates and the way they present themselves to the beautiful pieces they sell it’s an all around amazing experience.
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7. Tiffany & Co. - Framingham
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· 50 reviews
1245 Worcester St, Natick, MA 01760
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Andrew Murphy: This store does not live up to the Tiffany name. Every time I go in the staff seems judgmental and rude. Lucky for me, I had an amazing experience at the flagship store in NYC. Now I just use my sales rep from NYC for everything. If you’re looking for a true Tiffany experience, don’t go to this store.Also, if you’re looking for an incredible sales rep, call the flagship and ask for Phoebe!
Edgar Pollak: Wife loves blue box. Good quick attentive service
Traci Dalton: I frequently shop Tiffany’s at the Natick Mall. Each trip in has been enjoyable, informative and a very lovely experience. The staff has always been courteous, friendly and helpful. I have shopped at Tiffany’s Boston, Providence, NYC and Natick by far is my favorite!
Carlie Muehlbauer: Just save yourself the headache and go to the Tiffany in Boston. Long story short this Tiffany location is BEYOND rude & unhelpful - the managers are just as rude as the sales associates. If you need something & want to enjoy your shopping experience go to the Tiffany on Newbury or in the Prudential :)
Terri Jones: My husband ordered me a beautiful Tiffany bracelet online for my birthday. There was a noticeable gap between the beads on one end. We happened to be in the area, so we took it to the Natick store. The sales associate was wonderful. They had the same bracelet, and sure enough, the one at the store had an extra bead in it. She made the exchange with out any issues. She was so courteous and genuinely wanted me to be happy with my present.I am! Ecstatic!
Martha Bourke: You’re Audrey the minute you walk in the store. Everyone from security to the staff and manager just want to see you smile!
sravan k: Bought a ring here to gift my partner. Went back to return it in couple of days as she didn’t like it. They were horrible.They said there were micro damages to the ring. How could it happen with wearing it for few hours?. We didn’t play baseball with it. We just wore it for few hours. Although they have a return policy of 1 month apparently they don’t honour it. They should be honest with the return policy that they can’t take it back once it is sold. We had a very traumatic experience trying To talk to the manager and the sales person. They were very adamant and it was not worth arguing as they threatened consequences. I went to another Tiffany location instead and they happily accepted an exchange for a bigger ring. Please do something about your staff if you care at all. STAY AWAY FROM THIS TIFFANY LOCATION!!
Crystal Roberts: Very kind and attentive staff.
Zhaoling Meng: The manager is extremely rude (I wonder whether she is the same one others complained). I bought a pair of earrings 10 days ago and tried to return it. I was told they cannot take it back as it was not saleable condition as there was a scratch. It is only their excuse for not returning. Also, if there is a scratch after it was simply tried on, it indicated the poor quality of its products. Do not trust it’s return policy. Or you can spend your money buying a better quality brand.
John Bomba: Attentive and prompt personalized service.
Leandra Ninobla: Beautiful jewelry. My new favorite perfume is the Rose Gold by them.
Charles Y: Every special girl deserves a special gift from Tiffany!!
michele lavanga: I just went there with my daughter to return a ring she got for a Christmas present. The ring was too small, and she could not wear it. (clearly not worn) The two people at the front entrance stood stone-faced as I was told we could not return it as it had been past 30 days. Not even an exchange. I explained that we had a significant death in the family on December 26, and I was not thinking of her ring. (i was clearly upset) I couldn’t return it online as I did not know what size she wore. They told me I could purchase a necklace and she could wear it around her neck! I asked to speak to a manager who was of no help. I asked for the customer service number, and she gave it to me. I called while in the store. I explained everything on the phone to her (as the people who worked there looked at me like I was crazy). The customer service lady understood my concerns and allowed for an exchange. She said, given the circumstances and covid (surge in December in New England), she was glad to help. Too bad these people at this “upscale” store didn’t have the heart or compassion to help. It wasn’t a huge ask, just a return for a size up. I feel bad for the people who work there; they genuinely need help in customer service.
S. C.: Horrible, rude, disrespectful associate (Chinese lady, never introduced her name either). She tarnishes Tiffany customer service reputation. I always had excellent experience, until today!
K.C. DeCastro: I had a wonderful experience here this past Saturday with Jingjing. She helped me track down the gift I wanted for my partner, checking stock in other stores and advising what would be best to do in case resizing would be needed. 10/10 would go to her again while shopping here :)
sharat menon: Friendly staff helped us out with what we needed. Resizing requires them to send items to New York. Any online purchase can be exchanged in store so that's good.
Rosanna Pecorelli: Something affordable for everyone. Excellent customer service. You're treated like gold here.
Luis Rodriguez: Went for a last minute bday gift. 10/10 customer service. Sage helped me. Very helpful and kind!
Sara Pacheco: I love Tiffany’s! Who doesn’t, right? But the customer service at the Natick mall NEEDS toBe addressed! The blonde sales gal seemed annoyed she had to sell me something today! Did not take her time to show me much of the merchandise... I felt totally uncomfortable being there despite spending over $700 dollars. The store was very slow, not like they were busy at all!From now on, my purchases at Tiffany’s will be online.HR: please train your employees on how to deliver a decent service that coincides with your prices!
Ted Negussie: Excellent help from saleswoman.
Calvert's Convertibles: Purchased earrings for my girl. Elisabeth was promptly at our side to help with choices, from earrings to rings, keychains, et al. Was very patient, and we loved our experience here. Sounds like it is time for new management at this location! Condescending, aloof service will not win you return customers for generations. It would be heartbreaking to see this All-American icon fade to anything but the status it has enjoyed for many decades. Maybe Elisabeth should be the manager.
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8. Claire's - Burlington
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· 64 reviews
75 Middlesex Turnpike Space #2060, Burlington, MA 01803
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Logan Snow: Yeah my daughter loves this place and I buy her things here.She's 12, it's mostly for girls and teens. Kids this age range mob this store.
Fino Caraco: Very busy and sadly understaffed. Looked to me like only one person was working at the time we were there. She did her best, and the effort was appreciated.
Anita Maillet: Lots of great stuff
Mei: Good shop for kids. Prices are a little overboard for plastic items, but overall has good products. Good for children under the age of 12 mostly.
Brittany Medeiros: Same old set up and stuff. Not enough workers though.
Mustapha Chakar: Always check the clearance thing first .a lot thing dropped from50 $to 2$
Oakley Awoo: the cashier isn’t there for like 10 minutes and the customers behave like brutes
Naomi Phillips: Was busy, not enough staff. Didn't purchase anything.
Jenifer Horrigan: I'm an adult and they gave me child proof and what seemed like adult proof earrings and pierced my ears the wrong way so the earring itself was crooked on the back no matter how many times I tried fixing it
Tiberio Soares: I was discriminated at this store! Will never come back, rude staff!!
Sabrina Campos: Very unprofessional management, rude workers and unhelpful
Brunna Eduarda Martins: workers are very rude and unprofessional. horrible customer service as 2 young girls were about to get their ears pierced and they asked the lady who was gonna do it about the price deal. The lady was outrageously rude to the kids using the F word in front of all other customers. They don’t know how to handle situations and are very irresponsible. bad management as well as the rest of the staff. will most definitely never come back.
Slendee YT: Very unprofessional. Workers are rude and irresponsible, not well trained and prepared to run a store. my girlfriend went to ask them to get a nose ring from one of the locked shelves, and the worker (spanish lady) noticed that they were never locked (which was her fault, and we didn't know that they were unlocked because we went there to ask her to open it). She then said that my girlfriend might've taken something and accused us of stealing while we were in line to pay for our things. Manager then talked to us and asked where the stuff was and we didn't understand the question because all we had was what we were about to pay for. The spanish lady at the end also made a scene with a lot of swear words and telling us to go back to our country. Long story short, save the embarrassment and don't go to that store.
Derek Anderson: Went with my girlfriend to do shopping for her family. They got a lot of jewelry items, and most of it is for girls and young ladies...unless you enjoy womans jewelry probably not a place for a lumberjack, LOL. Lots of necklaces with zodiac signs, and just a lot of trinkets. I enjoyed the visit despite not really finding anything for men. I went there a lot when my kids were younger for them to get a trinket or two for good behavior...LOL, who am I kidding. I bought them stuff anyways.
Junu Hada: Got ear piercing for my baby. And it was professional. My baby just made face 😫 and no crying .
BU_SAEED seyabi: Nice
Debbie Castillo: Too crowded workers are rude and shoppers are unruly. For what they sell they should have a bigger space and the prices are ridiculous.
jennifer Schervinski: My friend and I went in to get our ears piecred on Friday night. The two girls that were running the store were AMAZING!!! They were so nice, funny, accommodating, and thankfully very patient 😊I'd give 6 stars if I could! They made our night!
Texas Star: A fun place my niece likes to go. Always busy with people. Great prices, fun things
Amanda Whitmore: Staff was very nice!
Deana Trindadeharris: Clair have good promotion this weekend. A lot good.stuff.If you buy 3 jewelry you will get 3 for free.
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9. Tiffany & Co. - Boston
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· 133 reviews
100 Huntington Ave, Boston, MA 02116
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10. Claire's - Framingham
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· 71 reviews
1245 Worcester St #2022, Natick, MA 01760
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11. Pandora - Framingham
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· 110 reviews
1245 Worcester St, Natick, MA 01760
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12. Tiffany & Co. - Newton
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· 45 reviews
199 Boylston St, Chestnut Hill, MA 02467
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13. Pandora Jewelry - Boston
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· 47 reviews
800 Boylston St, Boston, MA 02199
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14. Tiffany & Co. - Boston
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· 65 reviews
5 Newbury St, Boston, MA 02116
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15. Claire's - Saugus
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· 24 reviews
1201 Broadway, Saugus, MA 01906
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Jewelry store
16. Pandora - Burlington
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· 36 reviews
75 Middlesex Turnpike, Burlington, MA 01803
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Jewelry store
17. Pandora Jewelry - Newton
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· 5 reviews
199 Boylston Street #S219C, Chestnut Hill, MA 02467
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Fashion accessories store
18. Claire's - Lynnfield
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· 16 reviews
660 Market St, Lynnfield, MA 01940
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