Best Recreational Vehicle Rental Agency Cambridge Near Me

Avigail Vantu: amazing customer service! they were extra helpful when I had questions about listing my RV on their site

William Sheng: The campanda staff is extremely helpful and fantastic. They are willing to go out of the way to make sure ever user has a smooth rental experience.

robert musilowski: Please go elsewhere, you'll wish you would haveI booked a reservation (BK-68H2Y4) on 10/20/17 after an in message with the supplier negotiating a price. The reservation was for Sept 17-Sept 29 of 2018. Two days later, the supplier (not Campanda, but the owner of the RV) cancelled the reservation, saying he thought it was for this year (Even though we are in October). While a rep from Campanda did call me asap to let me know what happened, they did not offer anything. Also, Campanda only takes the deposit online, then you need to talk with the foreign owner to discuss balance payment. This includes the security deposit. So, if you have any issues, it's between you and the private person. Also read Campanda's faqs. A supplier can cancel his contract at any time, and it only costs him 75 bucks, but will cost you alot more to change plans. Like another person said, book directly with a company that own's it own RV's, not sources them. I think Campanda needs to act like Airbnb, so that more responsibility is offloaded to the owner, not the affected party. No one gets paid until after it is all set and done, and there is an unbiased mediator to assist.

Chris Lutes: Excellent service. Fast, smart, thoughtful.

Mark Chandler: The staff went out of their way to make sure that my car was ready even though there were several major events going on in town that weekend!

Flash Nbs: Great service!

Alix: My first time renting from entreprise. Great service! Even though I came in at a busy time, Max, who assisted, took the time to go through the policies and choose the right car for my trip. The car was perfect for my travels. Max was professional and very pleasant. Will come back

Mahmudul Hasan: Enterprise always has the best customer support. Shannon and Dean did a great job with the whole rental experience. Cheers.

Pep: Best rental place in Cambridge. Staff is polite and professional, their fleet of cars is clean,new, diverse and with low milage.Easy pick up and drop offs.

Rajiv Agarwal: Short wait. Reasonable service. In town pick up, huge plus. Note airport drop of your car is extra $100 per the agent...really guys.

Maxim Imakaev: This is the most organize Enterprise office I've ever been to! Steve and all of his employees are amazing. Rented a car twice from them for a weekend, and it always went without a problem, everyone was very professional and polite.

Suchan Vivatsethachai: It was a good experience renting with Enterprise at Central Square, Cambridge. We picked up the car with Jovi, who accommodated us with everything we needed. Even though there was some confusion about the car we were supposed to get, Jovi handled the situation professionally and even offered to compensate us for our time loss. Dropping off was also a great experience. Dean handled every concern we had, and the drop off went as smoothly as it could be. They were great!

Dimitrios Niarchos: Great customer experience at the Cambridge branch of Enterprise

Kyia J: Unfortunately, my experience at this place was terrible. I had planned a trip to see a friend on saturday 2/11. I was under the impression that I was all set to rent a car after speaking to a very nice lady named Shannon on the phone a few days prior to my reservation. I thought it was great that they were double checking my confirmation. I briefly explained my situation with her over the phone in accordance to my temporary license. I also double confirmed with the RMV about the validity of my temporary license. To explain, my temporary license is a government issued piece of paper that may say "Class D Permit" at the top; However, it was interchangeable to a temporary license as stated on the "government issued document". So when I walked in at 9:00am, thinking I am all set, the lady at the front desk refused my temporary license because it said "permit" on it. Yet, it was no longer a permit, it was a temporary license. I was given authorization by RMV that the permit was now my "temporary license" and was also validated by the examiner on that paper. Meaning I had the right to drive by myself with that active temporary license. Additionally, I had all other supporting documents on hand to prove that I had an active license. Which, is stated on the Enterprise website. All in all, I think that the Enterprise website and the people that work at the Enterprise on River street in Cambridge should be a little bit more thorough with the information they provide instead of wasting peoples time. I would've never made the reservation with this place if my documents were not going to be accepted especially if it states that it will on your website. This is a caution to all those that carry any type of temporary license do not go to this enterprise. Try the one on commonwealth ave. As they were a lot more helpful.Best.

Jhizel Tahrelle: always have cars available

Caroline Klam: I could not be happier with the experience I had renting a car from the Enterprise location in Central Square in Cambridge MA. I rented a car for just a day while I was visiting in Boston - they didn't have the compact I had requested, but gave me a larger car which was very nice . . . the only problem - that someone had smoked in the car previously - wasn't obvious until I had driven off and started the heater. I pointed this out when I returned the car and they all checked it out, were very apologetic and addressed the issue with me. I had trouble connecting my phone to the car's system and Dean was very patient in helping me make it work. Jovi was alone with a line of people when I came to pick-up the car early on Sunday, she was efficient, patient and cheerful in getting all of us on the road quickly. Everyone was professional, efficient and just plain nice in meeting my needs - I will rent from them anytime I return to Boston.

Jose S.: I love renting with you guys, always great costumer service, honest and transparent .They wont try to upsell you unnecessary upgrades and always respect your choices.

Chris McCarthy: Convenient place to rent a car. Staff are extremely helpful, big shout out to Steve, Dean, and Andre!

Kollala Sai Sundeep: Steve and Dean are very friendly and polite.Dean made sure that I was completely satisfied with my rental.They are the best rental car staff I have encountered in the US so far!Please continue in providing this kind of service. Cheers

Amr Ouda: Customer service is really great at this location. Mercedes from the staff helped me with my rental and she was extremely professional and pleasant. I would definitely recommend.

Tariq Atiyat: Enterprise always provides superior service over all other rental companies.

Michael Mahoney: Incredibly professional and efficient service. I'll be using their rentals again!

Jhonatan Oliveira: Steve was awesome. Car was great. Amazing customer service.

Mark Goodman: Friendly, professional, efficient. Communicated with my insurance company which made it a seamless experience. Highly recommend.

Olimpia Z: Convenient location and super polite staff. The only tricky thing is dropping off after hours as the number of designated parking spots is limited.

Timothy J. Kucharski: Very helpful and kind staff got me on the road quickly and made returning a breeze.

Laila Nunes: Very unprofessional business. Thinking it would be nice to have a job here, my friend applied, was called for an interview and then he went. At this interview they implied that he had the position and to wait for an email with the next steps for the job. Days later the email sent said that they had filled the position. Why make someone feel as though they had the job then give it to someone else? It would have been better to say that they are still hiring and they will get back, but no, they told him he had the job. So like any person would, he stopped applying to jobs. Trying to find a decent driving job is hard in this environment and enterprise made it 100% harder. After deciding to apply to enterprise again because he didn’t know that he couldn’t, enterprise reached out for another interview at a different location and position. They emailed him asking for a phone interview. Knowing his name and information, they still followed through. After responding to them and then answering their call, the decide to now mention that he has to wait 6 months because he got “turned down”. when in reality they lied to him, said he got the job then turned around and filled that position without telling him and made him wait for an email. This situation could have went better if they had been honest and didn’t only care about themselves. How they treat their employees is how they treat their customers….

U. Ayisumo: Great service and I work there

T Rex: This is the fifth time I have rented a car from here.As always, everything was great.In and out.No hassles,no problems.The staff is great and I will always use this location if possible.

Katie Robertson: Good location, usually get my service and vehicle within minutes.

João Pedro Rodrigues: Great support. Fantastic customer Service. The team in this unit is amazing!

Tyler Scime: Poor selection of vehicles.

Tara Connelly: Great service, quick and the two guys that helped were very professional and made everything easy to understand.

Rohini Emani: Enterprise Rent-A-Car, 26 New St, Cambridge, MA 02138, is the worst place to rent a car. Staff are really rude and not customer friendly. Would not recommend this place.

EmanI Maheswara Reddy: If there is lower rating I would give it. Enterprise Rent-A-Car, 26 New St, Cambridge, MA 02138, is the worst place to rent a car. Staff are really rude and not customer friendly. Would not recommend this place.

Horace Dudley: They tried to give me a car so much chance than my car.

Aaron Coe: I have used Enterprise several times now and have had a great experience each time. The processes for renting the car, obtaining the car, and returning the car are all simple and quick and none of the cars I rented had problems. I plan to continue using Enterprise in the future for when I need to rent a vehicle.

Faisal Al-Shemaimry: We rented many times from this location before covid. Competent staff, well-maintained cars, and quick service. The thing is, currently this branch is closed, but the website will let you book a car here nonetheless. Then they will call you and tell you that you actually need to go to the Central Sq. location. Unfortunately for me, I already rode my bike to this location before they could call. Frustrating!

florent: Great and more importantly fast and smooth experience

Klavs Dolmer: Friendly staff and well kept vehicles. Always helpful, and they don't apply the pressure to add extras that some places do. My favorite car rental location!

Suzanne Buckley: Enterprise car rental was great.

RV: Great customer service every time. On a recent trip Arthur C. handled a line of 6 customers solo. He did everything - worked the counter, cleaned the cars, set customers up in their vehicles, etc. Was super efficient and cheerful despite being totally outnumbered by customers.

Sarah Diehl: The quality of the cars could be better

Stephen Flores: Tyronne Grant, who assisted me in pick up and drop off of my car is the BOMB! He is professionalism at it's best -- he displayed it with compassion and humanity when I made a mistake. He took a stressful call from me after office hours and was able to resolve my issue. I will definitely come back to this location.

Jenn Y.: As a Preferred member, I loved how my rental car keys and paperwork are always ready for me at the counter. Quick and easy pickup. I’ve gotten a relatively new Honda Accord, Nissan Sentra, and Mitsubishi Outlander from this location. The employees at this location are patient and friendly.Sometimes the cars here aren’t perfect. I’ve gotten cars that have low washer fluid, low FOB battery, smoke odor…so something is off with their inspection process. Just walk back to the front desk to report it and they will swap you out for another car.Drop-off was easy by parking it anywhere on the 6th floor in the garage and returning the keys back at the front desk.

Marja Bittencourt Pimentel: Cars are dirty and hidden fees

Pep: They have bad reviews for a reason.If you return overnight they would charge you and extra day even if you are within your reservation time plus a fee.Cars are dirty and smell bad.They charge $10 per gallon if you are below but wont return you a penny if you return it with more.I recommend you to rent from the Enterprise nearby instead . Cleaner cars and no hidden fees or surprises.

R C: Friendly and professional staff. Absolutely a delight to rent from this location. The car was very clean and in excellent condition. Tyrone Grant at the counter helped my son who was renting for the first time at this location. He patiently answered all of his questions in a genuinely friendly manner. Renting and return was a breeze.

HP Gmail Chang: I rent from Avis regularly, but this is the worst experience. I picked up the car from 350 Mass Ave Cambridge rental center and found the car dirty inside and out. The dashboard maintenance warning sign was on but the agent in the office told us to ignore. We took it on the highway and the car was vibrating in an unusual way, we checked the tires, and all were completely worn, with almost no thread remaining. The forecast showed rain for the next few days and we didn't feel safe with this rental so we called Avis, an agent reserved a car at the nearest Avis office in Peabody Mass and told us to swap out the car there. 5 min after the reservation was made, the Peabody manager Vladimir Ashminov called to inform me that there is no inventory in Peabody b/c the reservation desk made a mistake and I should not show up. I checked my mobile app and Peabody had inventory and I had no issue booking a reservation for same day pick up. I called back the Avis general # (impossible to get to Peabody office directly) and reported the issue, but was passed around from A to B to C. Finally a helpful agent from "emergency road side service" tracked down Vladimir, but the story had changed somewhat -- Vladimir said he was not at the Peabody office, but thought the inventory was low.At this point, I was very frustrated of the process (the Emergency Roadside Service woman was the ONLY helpful person so far), and decided to drive to Peabody anyway. We showed up and there was a van available for us to do our swap. Jennifer was nice enough to process the paperwork for us to swap cars.So, I'm still puzzled whether Vladimir just didn't want to deal with a problem car hence the lie, or Avis' reservation system is so unreliable for tracking inventory? Either way, it was an unacceptable experience. $730 for a 5-day rental, I expect better from Avis.

Pratik Gupta: Amazing service, very friendly staff, the best branch to visit

Daniel Heimann: Good people, good vehicle. A very easy experience and a great price.

Mathieu Dauphin: Poor service and unfriendly staff.Charged fuel service at a crazy rate for a car returned with a completely full tank.

Yathish kv: Really courteous staff, They listen to you, I’ve been renting with them for the past 6 months now, I’ve had bad experiences with other Avis locations but this never disappoints.

Wang Shiwei: I have been renting from this location for the past two years. Every time the process was very straightforward and I never encountered bad car conditions or unexpected charges. This location also offers after hour drop off which the Harvard location does not have. There is a line to pick up sometimes, but usually the wait is under 15 minutes. The staff is very friendly and flexible in the cars they offer too!

Gina G: Dirty vehicles, smelled really bad, window shield smudgy, they really do not wash their vehicle. I see no real sign that they actually use soap and water. Also while waiting to get my vehicle the clerk was talking to another customer who was dissatisfied about her vehicle because it smelled. They need to start charging people for cigarette smell and inspect the vehicle after the rental.

Johanna Lee: Terrible experience overall. First of all, the employee at the rental desk did not explain any of the regular procedures. I had to ask many clarifying questions and was even then met with dismissive answers that made me feel he was just trying to get me out the door. Perhaps it was inadequate staffing but when he’s already printing the rental agreement when I’m trying to clarify things, it looks and feels rude. Second, the car we rented was dirty on the inside when we walked over to find our car - clearly had not been checked or cleaned before being rented to us with dirt stains on the car seats and leftover paperwork from prior renters. Third, when we returned the car to the parking garage overnight - which the employee in the morning had told us we should do - I then got charged for two days worth of rental car because Avis did not “check in” the car until that afternoon even though it had been sitting there in their own garage overnight. Of course, then I called Avis customer service to explain this situation. The employee told me they would resolve it without issues. However, I then received a series of automated emails saying they couldn’t adjust the charges from two to one day. I replied a couple times only to get more automated emails. This whole experience has made me never want to rent from Avis again, or at least never this Cambridge location ever again.

Tarek Ebrahim: Management and staff at the 350 Mass Ave, Cambridge MA are of the highest level of customer service. They are friendly, considerate and helpful. They understand customer loyalty as I am a preferred member and act on it.

QIAN SONG: Convenient to pick up and return. Free upgrade from full size to suv

Abraham Gebreyohannes: Excellent service on receiving and dropping thanks for Avis staff members.

María Ballesteros: This is the worst rental car location that I have ever been to. The car was in terrible condition and full of trash.

Deen Hall: When I collected the car, the documentation did not include the registration number and the allocated vehicle was different to the one I booked, so I mucked around for ages trying to work out what to do. There was no one handy to ask what I should do.The allocated vehicle was much better than what I ordered!

soundarya kandala: I rented a car last week and realized it doesn’t support carplay after going home. I went back for getting a different car right before the store closed. Jason at this location was immensely helpful and patient in processing the exchange and made sure I had the best possible experience!

jake drutchas: I rent here way too much. Love the team- Kamalle and Jason run the day to day and are the best around. Nothing but good experiences.