Best Cvs Lowell Near Me

John Goddard: The best 24 hour store in the area. The highest quality items and selections available. Friendliest and most helpful staff around.

Anuj Bhatia: Has everything what it needs

Damien “Damien” Beaumier: I went there to get Medicine

Tichina Morrison: They don't update their hours on the website, you drive there just to see printed notes saying the store is closed until 7am. Ridiculous

Neisha Rivera: Tell me how I drop off my prescription at 8pm , at that time I told him I did not have insurance an I will pay. He said 30 mins. I come back a little past 9:30 to pick it up am he tells me because I don’t have insurance he did not get it ready. I have gone to many cvs/Walgreens. Sometimes I forgot to specify I don’t have insurance THEY STILL NEED TO GET IT READY. I live 30 mins away from this cvs an I have no car. So the process it was trying to get someone to take me back out there could have been avoided had he done his job. I don’t care if you close at 10. I brought you that prescription at 8 you said 30 mins. I gave you an hour. Should have been done. So over this pharmacy, an the staff.

Elianny: Ahora hicieron un gran cabio ahora tiene mas cosas aunque movieron todo pero vale la pena

Nicole: Update. Original post at bottom.Because of the constant lying, irresponsibility, and cover up of the pharmacy staff, I have missed, lost, and taken the wrong kind of medications. My medications are getting filled according to my insurance and the app, only to be told by in store pharm techs that that didn't happen, it got filled and not picked up, or it isn't covered anymore (which it always is) and I need to pay out of pocket. I feel this is a tactic to trick me and allow CVS or whoever a chance to line their pockets. Either by me paying or my insurance for having to cover the extra meds. This has caused my PTSD, MDD and high anxiety to sky rocket. CVS literally has me in years over this. I am removing all my business from this company. I hope others due the same. Maybe they help some people sometimes, but personally they're killing me.2/2022 Original Post:Due to not actually checking my file to see there is a new prescription and calling me a liar, I went almost 2 weeks without my medication. Then the systems sends me a text asking about the new prescription. I call to clear the problem and get told again that I was wrong. Expect why would the system ask me about it. This finally convinced whoever answered the phone to actually check, and it was ready in 20 minutes....Good thing this wasn't life saving meds, although not having them did have me living in immense pain for those 2 weeks.Thanks for caring CVS

Dave A: Rx sent in the morning, my wife waited at 10am. Child is sick and cant be waiting. 242pm currently and says its not ready on the app still. Called 3x and was put immediately on hold. Terrible service, worst ive had at any pharmacy. Time to change pharmacy. Only good thing is its open 24 hours, which they might have u wait those 24 hours to get ur prescription so up to you if you have that time on her hands. We dont

Adam Narinian: Thursday --- happened from about 7 to 830p by the time I left..... so.. Finally decided to drop this pharmacy. I was on hold and no one picked up after twenty minutes.. 3 times. One hour. You can hear the phone clicking back to rering them. .. So while I drove to the pharmacy still on hold, got to drivethru. As usual, 3 or 4 technicians working. I ask about why literally they are choosing to not answer the phone ( I can hear it ringing in the background) the technician says "we're short staffed" ok? I'm sorry to hear that but.. it's really no excuse to not answer phones.. at all.... For over an hour. nothing new really, everything at this cvs happens at horrible pace. Pretty sure everyone working there is completely numb to complaints and questions. Upper management really needs to look at this place. Huge huge output always 4 people working but always still slammed! There is a reason I go need to go to a 24 hour pharmacy to pick up my meds.. I've been to about 4 or 5 CVS over the course of my life and this one is one to avoid! Stay away.

codi pearce: The pharmacists are very rude and do not listen they continuously talk over you when trying to communicate your needs to them ,after I explained that I need a specific type of needle the pharmacist offered me a syringe which is not what I was looking for they were no help at all also usually other pharmacys will ask if you would like to see if there are any at another location

Sandra Mejia: No customer service, they should hire people that really want to work. Photo kiosk! A waste of time, that CVS needs new equipment!!😡

Betty Smith: Went at this CVS to get some medicine, with a friend ( black Dominican), as I went for the medicine, my friend went to see makeup, as soon as she got the the makeup area they announced in the speaker for assistance to go there, the employee got there, didn’t offer any help to my friend and kept moving the same products back and forth, my friend got so uncomfortable she left and come to tell me what just happen, mind you my friend never asked for assistance, so I told my friend to wait by the medicine pick and I went next to the makeup, the speaker didn’t ask for assistance, and no store employee came to the makeup area, I moved things and even tried some ( I’m white), I’m baffled that in 2022 a store like CVS still targeting clients by race an ethnicity, if you care a little for a better world don’t shop at this store!

Emma Johnson: This place is rough around the edges, but the 24/7 pharmacy with a drive through is top tier.

Asor Sntos: Lastimosamente tengo que dar una estrella ayer alrededor de las 8 de la noche fui a comprar unos depends para mi esposo y volví a entrar para comprar una máscara y la muchacha de cabello negro (Joven) y el muchacho blanco que estaba en la caja pensaron que yo estaba roban, es una falta de respeto y incluso tiraron por el micrófono alertando para el área de (maybelline)debería de darles vergüenza tampoco me quisieron cojer los cupones diciendo que su caja tenía problemas deberían de orientar a los empleados que dejen de acosar a las personas es una FALTA DE RESPETO.

Robby Bennett: I called to see if my prescription was ready. And no one answered, two times I called. 10 minute wait before I hung up each time. I walked there in pain not knowing if they were ready, they were. While I waited for my turn I observed 5 people behind the pharmacy counter, 3 calls waiting on hold for them and I look around and 2 of those 5 were doing absolutely nothing! 1 of the 3 remaining that was working was absolutely rude to customers, older lady with gray hair in a bun, telling people where to stand in line and most barely speak English, just made worse. The store itself is never quick, store or pharmacy, self checkout is never working right and yet you walk through the store and there will be 3 or 4 employees screwing around in a aisle somewhere. And it’s busy. Rude managers! I live right across the street from the old cvs on Merrimack street and I knew everyone there. Courteous, smiling and respectful employees. You people really dropped the ball on closing Merrimack. And after today please delete out of your system, I won’t be coming back anytime soon! Just awful every time I go there.

SaladFingaz: worst CVS ever... most of the employees are crackheads… panhandlers outsidethis dark skin girl whose teeth looks like she’s been chewing rocks gives me a nasty attitude…yuck. 0 stars

Family Warming: Really bad serve they been call up for pickup 4hr before,It’s still not ready even got there. It’s so many times happening.

Zuleyka R: I barely ever go to this cvs. Yesterday I decided to stop in super quick grab some things and go! While I was there the second I walked in a lady with black straight hair followed me, and kept watching me. I felt profiled, I felt judged, as if I was going to steal something I was there for a whole 7 minutes and felt uncomfortable shopping so I grabbed two things paid and left. I will never go back to this cvs. They profile and assume the worst of some people they didn’t follow anyone else just me and it was pretty obvious. She didn’t even try to make it seem like she was not watching me. I told her her I’m paying now you can stop watching me!

Ron La Porte Jr.: This is one of 2 CVS's that I frequent and not only is it my favorite of the 2, but it's my favorite of EVERY CVS. Yes, I have had some less-than-stellar experiences here but overall I am pleased with it's service and will continue to bring all my CVS business to this location. I definitely recommend it!

jared long: They sent me a text message telling me my prescription will be a week and a half late.I replied to their texts which are a dead end. They instructed me to call. It's been 42 minutes with no human interaction.Does anybody work here?

John Grillakis: Great customer service. Very helpful

Annie: The woman at the drop-off counter was really rude, arrogant, and annoyed with me.

Michelle Belcher: They went from “you have this many days to pick your meds up” to now a few days later “this is your last day” with no other warning”.

tomas morales: The pharmacy experience was amazing, tech answered my phone call efficiently, and the pharmacist at the store was super nice and helpful.Normally get scripts at another CVS, but this pharmacy is a million times better.I tried buying tylenol though, and I'm kinda confused why there was no one at the register when it was only 930 pm and it took them 10 minutes to come

Viola Beh: My brother had a very badcustomer service on 11/30. he was asked to leave the store because the manager didn't know money.besides that I also had a bad customer service in this cvs before and I wrote a review. I hope the owner or management do something about this.

Johnny Tate: All I know is this pharmacy is excellent to me. I do not call and try to get my stuff early. I take it as prescribed. They do not judge and everytime I have been in there I hear people yelling at them to try to get controlled substances filled early. Pharmacists have always been extremely helpful. Would not consider going anywhere else. They even go out of therre way to call me and let me if medicine is available ahead of time..UPDATE..for the past 2 weeks I have been callin because I know I had a medication on file and it turned out it was on file, two days before it was supposed to be filled. I was told it was there but they have no idea when I could pick it up. Not helpful at all am extremely disappointed by there tone of voice and demeanor. And rude attitude. Not helpful. I come here for everything. Very disappointed. Will update if fixed

Zahra Ahmadi: I’m not satisfied from the customer service at all specially the female manager; she clearly shows racist behavior and attitude toward people of color. Two employees gave wrong information to me showing the management failure to give them right information. She, the manager whose name I wish I knew, was working on a daily shift and on a Saturday.

Kyra Brugger: Insanely rude guy at pharmacy with that weird headband. I was asking him a simple question and he was very rude about it, like I was stupid for not knowing. He said “we’re behind”, and I’m thinking to myself, ok?? Like, I understand, and I will wait however long needed, but because of how rude he was, I left.

Michele Samarjian: I came in this morning to print some photos thank God for Christina coming to my rescue if it wasn't for her great customer service I probably would would not gotten my photos printed but she saved the day thank you for all your great work 💖😘💖❤️

Kayla Davis: The worst customer service. There was one cashier with a customer taking forever and another one (Stacy) who walked away when I got in line. I asked her if she could just grab a photo I ordered for me since the other guy was taking forever talking and I needed to get to work. She rudely says “wait in line”. As I’m waiting in line another lady is using the self checkout and she was having trouble, the checkout starts saying “help is on the way” very loud. The cashier who told me to wait in line was about 5 feet from her and could definitely hear it. Although she was doing nothing she just kept letting it say “help is on the way” until she finally came over. Stacy is rude and should not be someone who works a customer service kind of job.

mbh: Always so rude! The pharmacist in particular is a horrible, discriminating, rude person.

Omar Aldulaimy: I am waiting for my prescription for a week now. And they told me it will take another week to get it. Unbelievable! So if you sick you could die before the get you the medication

Amanda Madigan: The wait for everything is way too long. Got a message saying my prescription was ready after I just had major surgery. Went to pick it up and waited 30-40 mins in line to pick it up. They aren’t hiring but they are severely understaffed and the staff that works there aren’t pleasant to deal with. May just change my pharmacy to Walgreens across the street.

Hello Sunshine: They've accidentally double filled my meds/given the wrong dose so please double check for your elderly or children.

Angel Reyes: I would just love to say that there’s this employee named diana there & she is the most sweetest thing, with such a pure which there isn’t much of in this world.. she has such great customer service/communication & I really do think this lady should get a raise of some sort.we need more people like her in this world.

J Vieira: I like it cause it's new,clean, usually well stocked, pharmacy is the reason I come here,, the lines are ridiculously too long, not enough help in that dept, ive never had a bad experience here, other than not enough staff???????

Jennifer P: The worst CVS ever, they have one pharmacist that is SO RUDE! I want to transfer all my prescriptions away from this CVS just because of her… she has no phone skills, rude when talking, doesn’t listen to you when you have issues!I have received medication from them without medical labels!Takes forever to get a prescription filled!Worst CVS!

Camila Guimaraes de Almeida: Worst cvs I've ever visited. Every time, items are missing and only a working cashier.

Kim Thompson: I think the staff was very professional, I called to ask question about my medication, staff was very helpful & friendly, I love the new location, especially the drive thru, very convenient!!!

John: Pharmacist was really rude over the phone.

Jose Capo: Nice people there,and the ones leaving negative feedbacks are probably the problem 😂

Joshua Chisholm: Always in and out without issues when I go to pick up my prescriptions. Not sure what these other negative reviews are about but I love this spot.

virginiah chege: The first time I have been there, worst experience the nurse or talk to me very rude. No patient but it’s because of my color because the one before me she was very nice to her.

SIRAJ DARWISH: This pharmacy is the worst pharmacy ever. The waiting lines are long. Rude employees. They have no patience. They don't listen to you when you have problems. Don't deal with them. Stay away from them. Worst CVS ever.

Mike Stelmach: DONT BE FOOLED!! its located inside the loft building with no signs outside the building. This location is a pharmacy only. Once i found it get service.

Allison Pirri: wouldn’t even give a star if i could. went to pick up a medication today and the lady asks me for my insurance card. tells me it’s not an insurance card and when i point my benefits number out on the card she’s on the phone for about 10 minutes after i told her exactly what she needed to input to bill my insurance. she comes back to me and tells me it doesn’t work and she can’t bill my insurance. i have the doctor send my prescription to walgreens. give them my same card with the same benefits number to the pharmacist at walgreens and they’re able to bill my insurance. horrible customer service

Michaela Newell: Every time I go they have an issue with my medication. Not to mention I’ve been on hold 30+ minutes just to check the status

Dodie L: They are all great people, but frequently don’t have medications I need. They should search the computer for other branches and send me there if they have it.

Andrew: I went there to pick up my medication and they were friendly as usual. They accommodated a person in a party before me who spoke a different language in order to give the best care. They let you know what is going on if something else has to be done in a professional and orderly manner. This CVS checks off everything that is needed to be a well functioning pharmacy.

Melisa Degteriova: Huge store, open 24/7. The employees there actually ask you all the time if you need any help finding something, compared to other places where you have to search the whole store, trying to hunt down at least one employee that can help you out.

amy lessard: never had a problem great staff