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1. Walgreens - Lowell

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· 61 reviews

54 Plain St, Lowell, MA 01851, United States

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2. Walgreens - Lowell

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· 42 reviews

1765 Middlesex St, Lowell, MA 01851

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Walgreens: what do users think?
Robert Clark: For a couple of years, the pharmacy had the same people, and were adequately staffed with helpful, patient, and knowledgeable employees. The past year and a half has been intolerable. Always woefully understaffed, constant turnover, combative, impatient, and poorly trained staff. I’ve never seen a downturn like this. Finally transferred everything to another pharmacy.
kayla thomas: Every single time I come in here, it's awful. The older brunette woman who is either the manager or just has seniority over the younger employees, is just absolutely horrible. Her attitude is ugly every time I've come in contact with her. Nobody knows how to do anything here. This Walgreens needs a better training program.
Patience Virtue: Never again. Pharmacy workers are the worst. They messed up my prescription pickup status; they gave the wrong info w/c ended up costing me so much time and headache. They give really poor service, EXTREMELY SLOW, and Not qualified to do their job!
Nick King: Buying birth control with my significant other when the cashier asked if she was my sister, then proceeded to tell us that she should be paying for it because she has more money, he then insisted again that we were siblings and made us extremely uncomfortable. Crazy old man from India. Will not be returning
Carola Fernández: Every time I go to this store, which is the one near my house, it is a problem. There is an employee who is the rudest person, he never wants to give discounts, he speaks disrespectfully and claims to be the manager of the store when he is not. Although the store manager is the same or worse than him, I saw an employee cry for the mistreatment of this employee (an elderly man from India) Now I opted to go to CVS. at least they treat me with respect. I hope that at some point action will be taken on this store.
Kathy Gardner: Found what I was looking for
john Jackson: Very bad service 😒
Izzy: Very dependable and helpful
Mark Provencal: No delivery and the drive thru is very slow.
Chirag Bhagat: Stay away not matter what. Very bad experience. Had to wait for hours to get flu shot even after having appointment and everything filled up online. My prescriptions were not always ready to be picked up on time. Short staffed.. now I get why people like cvs.
Dave A: Wait time is way too long. For both visits of the vaccine we were waiting for over an hour. There wasn't a big line either. Regret getting my vaccine there. Go elsewhere please or you will regret it too.
Sarah T.: I was truly astonished by the assistance and compassion I was shown today by the manager Carlos and floor associate Jhanley. I contacted the store to purchase a wheelchair for my 97 year old grandmother. Carlos was helpful over the phone and checked to ensure they had one in stock. I needed it today as my grandmother's mobility has quickly declined, and I could not wait for insurance approval to get one through her plan. When I arrived at Walgreens frazzled and in a rush, I was helped by Jhanley who assisted me in finding the wheelchair and a plastic bed pad for Gram. After this, she called Carlos to help me carry the wheelchair. He hoisted it up, brought it up front, opened a register to ring me in, helped looked for discounts, and carried it out to my car. I cannot thank this store, and these two employees enough. I was able to get the wheelchair back to Gram's house and assist her health aid in getting her out of bed. My grandmother is the matriarch of a huge family and means the world to me. Getting bed sores and being bed bound will only come with dire consequences, so I am so grateful for the assistance and help today. Thank you, Carlos and Jhanley- it "takes a village" and you both played a huge role in aiding my family today. Also, thank you Walgreens for having the wheelchair in stock and the other medical supplies we needed! ♡
Goose Moose Juice: I have a very bad experience going to walgreen here on Middlesex st. In Lowell, MA. I dropped by walgreen because it was on my way home. I grab the stuff I needed and waited in line for my turn. When it's my turn, I put my items on the counter for it to be scanned. Right after the cashier ring up my tab. I asked the Cashier that I'm a Walgreen member, do I get a discount for the product. The cashier looked at me and says that this is what I bought, this is what it cost. I didn't get an answer for my question, so I pay and leave the place. There's a reason why people dislike coming to walgreen here, because the staff is very rude. Its gonna be my last time coming here.. I'm not the only one who think this way.
Enhanced Physique: Don't come here if your on any pain killers or addiction medicine. You will be looked down on AND you will not get your meds until you are fresh out of the last script. They won't give even 1 day early on a 30 day supply. Terrible people.
Chan M: Talk about sloooooooooowwwwwwwwww. If someone needs their medicine urgently this Walgreens is not the place to go !
Debbie “Ratmom”: They usually have what I want when I'm in there and nine out of 10 of the customer service reps are fantastic.but if you need to go to the pharmacy good luck you'll wait in line forever
Savings with P: As I was standing in line, the manager Joanne was so disrespectful to one of her employees in front of a customer as they were being checked out. Anytime I’ve seen her, she’s always been very rude and not polite. I think it’s about time she gets replaced.
Leonard Whitney: Refused to give me a price for insulin pens needles over the phone. Said I needed to transfer my prescription over to them to get price. You do not need a prescription for insulin needles or pen needles in Ma. They are trying to rip people off
Pratik Panbude: Called but got hung up
Ada Gonzalez: My experience at this store in general was the worsed ever people there are not polite or let you waited for long period of times i will not recommended this pharmacy to anyone people go where they treat you nice!! and care for their costumers!!!
Kacy Harmon: My husband and I went in to get a few things we needed a couple weeks ago. While shopping for mothers day cards for both our moms and my grandmother an extremely rude employee came down the card aisle shooing me away from my husband and saying "ten feet" now I know with everything going on were supposed to be social distancing but there was no need to be rude about i . Or even to say anything at all since I was clearly with him.

3. Walgreens - Lowell

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· 20 reviews

276 Broadway St, Lowell, MA 01854

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Walgreens: what do users think?
Christina Rohrbacher: I thought I could make an appointment for a quick flu shot but clearly this was a huge mistake. The pharmacy is dirty, I waited 20 minutes just to get the shot, and they didn’t have access to the patient questionnaire I filled out online. The pharmacy techs were openly discussing not feeling well and being sick but coming to work anyway. This place is a nightmare. Stay away.
Cindy Barnhart: I thought today the pharmacy staff did a great job. I was getting a covid booster and they were having trouble getting it to go through. But they got it to work and I got my booster shot. Very nice and pleasant people. Thank you for all your help!!
Brenda Rodriguez: I have been calling the pharmacy and waiting they make u stay online waiting to hang up phone calls or not pick up 😕 Walgreen at 276Broadway st Lowell ma
Bibixinh Do: I went to the store today 08/27/2022, around 8:40. I tried to look for some make up items and I had trouble finding them. I asked the worker (Maria) there to help me and she was not FRIENDLY AND NOT HELPFUL AT ALL. She ignored me the first time when I asked her about the mascara. She told me I don’t work in the make up section and she just walked away and she did not even wait for me to finish my question. I came to the counter and asked if there is anyone working in the make up section to help me find another item that I needed but she just said NO. I left Walgreens without getting any items and just a dissatisfied service.
Angel Nieves: Amanda. Store front Mgr. Needs revaluatuon. I brought item to pay. She said it's $5.99. But they were several items the same on the rack. Amanda said no its $5.99. As a customer I asked for to see where u got it from. Amanda said I don't have to see anything..it's to early for this. I went back to the items to investigate. I took a photo. I'm latino..and a pastor. My wife whose Asian was in front of me. Amanda didn't know that was my wife. Wife told me Amanda was saying nasty things when I walked away. I returned to the register. I told Amanda..there's a mistake, cause there's several items not just one. I said please look why I I assumed. Amanda said I don't have to look at nothing again. Amanda was not desculating but escalating the issue by escalating with hand movement. Amanda so called store front Mgr. .made me upset. I replied I don't use foul language..but if I would I'll vomit everything I have. Your rude as aMgr. Amand in lowell Broadway store..said .. I'm a rapper andwill curse you out...n threatened me withnon entrance to the store. I'm a pastor..at 17 usmc veteran. Vietnam. 23 Nicaragua..died twice.. I am returningtothestore to report Amanda's actions. I'll have my video on when I return to speak to Amanda's Mgr. It would of been very nice n ez to walk me me to the items and show it was the stores items on the the wrong place. But Amanda..with dirty clothes..n.dirty mouth. To have been professional and informative..instead of stating I'm a rapper n curse me out.
Mandy Benson: It's should not take 47 minutes in the drive thru with only four cars me being the fourth. I am handicapped and getting out to walk in was not a option even though I wish I could have.
Freidrichm: This has got to be the messiest, slowest and most disorganized pharmacy in Lowell . You do your part, call, set an appointment, come on time, and they still keep you waiting, no explanation, the line to pick up meds is always long, the employees are always confused about what is what and who is who. Get it together!
David Musoke: Called in for my Covid test today and the phone menu system will not permit me to talk to a pharmacist. Been stuck in cyclical menu hell forever. Not good service at all.
Calvin Le: I've called 4x to regards of medication and have been hung up on ALL 4 TIMES!!! Trust the reviews, this location is horrible!!!
Kristi McDowell: In 3 years of living within this pharmacy's vicinity, I've not once been able to successfully pick up my medication in a timely manner. They only ever have 1 teenager working the pharmacy, where patients line up down an aisle in a store where mask policies are not enforced while their colleagues do who knows what back there but it's absolutely not processing prescriptions with any sense of urgency and wearing their masks under their noses. If there's anywhere for the omicron variant to breed, it's going to be where a gaggle of sick people are forced to into tight quarters with no protection.
Hamza: I went for a covid test and the result came back way passed 72h.Per regulations, you have to take the test within 72h but Walgreens can't guarantee that.If you ever need covid test for travel, I'd suggest CVS or a CVS rapid covid test (if it's acceptable) but never a normal Walgreens PCR as it's not reliable and you'll be risking losing your flight.
Katy Ortiz-Algarin: Went in to find a profuct which was a lower price on the Walgreens app for the location I was at... When I asked a associate if they priced matched online, I got a quick No. I also asked another associate and she seemed annoyed and just moved her head side to side.. So I decided to do a online order to pick it up since I was trying to save money. I then asked another associate if they recieved my order and asked her if they did price match, the polite young lady said ✔️Yes, only if the product is the exact one you want in the store and is not on Sale online. ✔️ (The product I needed was not on Sale). I wish I didnt have to go through the hassle of doing an online order just because someone didnt know the policy, but at least I left with the product I needed. 🤷🏽‍♀️⚠️PER WALGREENS WEBSITE POLICY.Upon request, Walgreens stores will price match to Walgreens.com regular price. Online sale/promotional offers, pricing resulting from a typographical error, previous days pricing, contact lenses, photo, pharmacy, and health services are excluded. ➡️ Item must be identical in brand name, description, size, weight, color, quantity, and model number. ⬅️ If item is out of stock at the store, no rain checks will be issued for a price match. A Walgreens team member will validate price. Screen shots or printouts will not be accepted as proof of price. Price match is limited to one transaction per customer per day. Stores reserve the right to limit the amount of price adjustments made in a single transaction. Price match requirements subject to change.
SpongeBob SquarePants: My printing order got purposely delayed from 12:00pm (original pickup time) all the way to 4:00pm (the time it was ready for pickup). The store doesn't seem busy, but it made me upset.
Jonathan Nevins: Pharmacy constantly hangs up after putting you on hold for 5+ minutes multiple times. Consistently mess up prescriptions resulting in delay of filling them. Awful customer service where they don't acknowledge you at the counter for multiple minutes. Just say I'll be with you in a minute as opposed to going right in front my and avoiding eye contact. From pharmacist on down.
Joe Wilkins: I’m a fan of all Walgreens. I shop here 4 days a week . It’s clean convenient and the staff is helpful and nice.
Flower E: This has to be the worst and most incompetent retail pharmacy that I've ever been to. Slow as a tortoise, with absolutely no sense of urgency even as the line wraps around

4. Walgreens - Dracut

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· 31 reviews

1161 Bridge St, Lowell, MA 01850

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5. Rite Aid - Hudson

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· 11 reviews

212 Lowell Rd, Hudson, NH 03051

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