Best Medical Book Store Lowell Near Me

Shawn Jordan: I used to have no problems filling prescriptions here. I'm not sure what changed, but it seems like it's management at this point, because the workers are doing the best with what they have, but they seem run ragged. I've been trying to fill a script for 10 days now. The Dr. has been on the phone with them 5 times now, each time they tell me that they have spoken with the manager and that the script should be good to go. It when I go it to get it, it says they still need approval and they need more information. It's for something that measures blood sugar. This has been an absolute nightmare. Whoever the manager is that is telling us that it's all good to go is obviously not communicating that with anyone else, nor in their system. My Dr. Is telling me to get it filled somewhere else because of how much of a pain this has been. Wasting my time on the phone, waiting around in the store. Go somewhere else until they get someone competent in there to run the show.

Duke Chheng: Been going to this pharmacy for a while now. Never had an issues until recently the night shift pharmacist will ignore all phone calls and leave you waiting for hours. So I drove there and she wouldn’t refill my script saying it’s too early when it was only a few days early. Made me wait until 6am to pick up my meds 🤦‍♂️.

Md. Akiful Haque: Good place to go!!!

Wen Gu (wen): The pharmacy is the worst. I purchased an eyedrops (oropatadine, just for allergy redness and itchiness)prescribed by my former pcp for 247 dollars, while there are plenty of alternatives you can get by the counter for about 10 bucks. The physician at Walgreens didn’t mention that at all. When I called to question them, the lady on the phone refused to admit that there were alternatives, and literally laughed at me for paying 247 and told me I can’t return it because it’s their policy.

Vanessa Rivera: i was an employee at walgreens. i always made it to work even if it was a few minutes late. sometimes my whole shift im standing in the register and personally i cant becausse my knee is messed up. and when i told them about it they didnt really care unless i had “proof of a doctors note”. i was offered a chair and then i was told “it’s unprofessional to sit down” an hour later but if my knee is in pain what can i do? i still showed up for work because no one cared. there was times where i got no sleep and was still begged to come into work because no one was working and it was put onto me. and i constantly picked up shifts because i needed the money. one day i just needed a day off because my knee hurted and the boss of the store tells me “it looks like you dont want to work here” over my knee hurting.. and i was still a minor at the time. i only worked there for a few months and quit in july because the people there are so rude and dont care at all. and all the other employees i was friends with would agree with this. no one liked working here.

Brit S: Everytime I go there, it takes so long my entire schedule gets ruined just for a pickup order. I have waited for 25 minutes for them to take 2 cars in a three car line. It is not because of complications in any individual order because this constantly happens. The other one on Middlesex street is worse because they literally don't give you the prescriptions because they're always out of stock or don't know how to transfer scripts or deal with insurance in any proper manner. Terrible service and I can't just sleep before my second job, and personally I can no longer study today like I was supposed to. Why? Walgreens on plain st in lowell...

mr&mrs Mastrullo: Waited in the pharmacy with a fussy baby for 45 minutes with two cars in front of me. The person at the window rang the bell three times and no one answered before I left without even getting my medication. Being short staff isn't an excuse anymore. This is absurd.

rob santoro: I would rate this place a -5 if I could this place is terrible I came here at 12-noon to drop pills off wich took the 20 mins at the window then they told me it would be ready at 1:30 then I came back to pick up the medications at 1:50 they told me 30 more minutes so I was aggravate so I waited until 2:15 then they were still not done so I flipped out on them saying I want the medication now wich they told me I need to wait another 15 minutes the pharmacy is terrible and needs to fire all there employees and get people who will actually get the job done by when they say/on time

Kim Hap: Picking up the prescription is a nightmare!!

Hetul Patel: Almost medicine out of stockI have to pick up one medicine two times almostWhen I go they told me few days medicineCome after two days

Anxietea: Annoying cashier chick flirted with my boyfriend.

Bora Son: It is insane of waiting, It took me almost an hour to pick up from the drive-through. There were just 3 cars in front of me.

Sam Kong: Been a customer at the pharmacy since 2005 but today I decided to switch to a different pharmacy because since Covid they have been so slowww in terms of getting medicines out to customer( usually at least 30-40 mins at the drive-through). Today I had to get down to the pharmacy because my mom prescription had no more refill so normally they would fax her provider to get a new prescription and everything would be all set but nope I spent about 1.5 hours calling them explaining that the provider already faxed over a new refill order( they have confirmation number) but Walgreen’s staff kept insisting they didn’t get it. I would ended up calling my mom provider again and again to confirm this information, it’s been 72 hours and still the same problem. I called walgreen back and asked them nicely to call the provider because they kept telling me they already faxed it over. The person on the line refused to call my mom provider, they all said they’re too busy and it isn’t their responsibility to call since they already faxed it. I basically said thank you and went straight on site to ask one of the pharmacist to call for me since my mom is out of her medication. She was nice enough to call for me, took only 5 mins and I got the medicine within 45 mins. Things would’ve been so much easier if the staff would just calls instead of telling customers they already faxed refills order and there’s nothing more they can do.

Elisha Sidoti: Anyone who has ever used this pharmacy and gave it more than 1 star is obviously being paid for the review. This is BY FAR the worst pharmacy I have ever used. 3x now I have come to pick up medicine that should have been ready at 8am and at after 5pm I've been told it's not ready yet and it will be a minimum of 2 hours. Tried calling on the phone to check if they're ready and I waited for over an hour only to get hung up on the second someone "answered" This place is HORRIBLE

Akira Jackson: So I was an employee at this walgreens I started working there on June of 2021 and I recently had just quit due to the fact that they didn't care that I was 16 and still doing school and had went through alot I couldn't even take a week off for loosing my step-mom they had made me worked that day and I cried because I couldn't make it and they didn't care so i ended up quitting and now im doing better than ever and the people there expect some are very toxic and the mangers expect one are very rude and only care about themselves

Kim Labatiao: This place has the rudest pharmacy employees.May it be in person and specially over the PHONE! If you’re tired of your job just quit!! Don’t make people’s lives miserable just because you’re not happy with your job. I can imagine old people calling for help and impatient people like these will answer. It’s terrible!!!

S “zed”: Don't go here if you need to travel, test result will not be a turnaround of 48 hour as staff stated. I waited over 72 hour for my covid test result when crossing a board result must be within 72 hour from negative.There wasn't even a confirmation when my specimen sample got collected like other places.Again, don't use walgreen if you plan on traveling or need test result under 72hour.

Veracem Mendacem: Too slow at the pharmacy.

Lisa Vorng: I want to give more star to Walgreens plan Street but half star or one should be enough for pharmacy Walgreens in plan Street because some lady work in there acting like she perfect....in person or on the phone No respect... I choose this pharmacy Walgreens because it close to my house if so no way....

King Cairo: Nice

John Grillakis: Great customer service. Very helpful

Annie: The woman at the drop-off counter was really rude, arrogant, and annoyed with me.

Michelle Belcher: They went from “you have this many days to pick your meds up” to now a few days later “this is your last day” with no other warning”.

tomas morales: The pharmacy experience was amazing, tech answered my phone call efficiently, and the pharmacist at the store was super nice and helpful.Normally get scripts at another CVS, but this pharmacy is a million times better.I tried buying tylenol though, and I'm kinda confused why there was no one at the register when it was only 930 pm and it took them 10 minutes to come

Viola Beh: My brother had a very badcustomer service on 11/30. he was asked to leave the store because the manager didn't know money.besides that I also had a bad customer service in this cvs before and I wrote a review. I hope the owner or management do something about this.

Johnny Tate: All I know is this pharmacy is excellent to me. I do not call and try to get my stuff early. I take it as prescribed. They do not judge and everytime I have been in there I hear people yelling at them to try to get controlled substances filled early. Pharmacists have always been extremely helpful. Would not consider going anywhere else. They even go out of therre way to call me and let me if medicine is available ahead of time..UPDATE..for the past 2 weeks I have been callin because I know I had a medication on file and it turned out it was on file, two days before it was supposed to be filled. I was told it was there but they have no idea when I could pick it up. Not helpful at all am extremely disappointed by there tone of voice and demeanor. And rude attitude. Not helpful. I come here for everything. Very disappointed. Will update if fixed

Zahra Ahmadi: I’m not satisfied from the customer service at all specially the female manager; she clearly shows racist behavior and attitude toward people of color. Two employees gave wrong information to me showing the management failure to give them right information. She, the manager whose name I wish I knew, was working on a daily shift and on a Saturday.

Kyra Brugger: Insanely rude guy at pharmacy with that weird headband. I was asking him a simple question and he was very rude about it, like I was stupid for not knowing. He said “we’re behind”, and I’m thinking to myself, ok?? Like, I understand, and I will wait however long needed, but because of how rude he was, I left.

Michele Samarjian: I came in this morning to print some photos thank God for Christina coming to my rescue if it wasn't for her great customer service I probably would would not gotten my photos printed but she saved the day thank you for all your great work 💖😘💖❤️

Kayla Davis: The worst customer service. There was one cashier with a customer taking forever and another one (Stacy) who walked away when I got in line. I asked her if she could just grab a photo I ordered for me since the other guy was taking forever talking and I needed to get to work. She rudely says “wait in line”. As I’m waiting in line another lady is using the self checkout and she was having trouble, the checkout starts saying “help is on the way” very loud. The cashier who told me to wait in line was about 5 feet from her and could definitely hear it. Although she was doing nothing she just kept letting it say “help is on the way” until she finally came over. Stacy is rude and should not be someone who works a customer service kind of job.

mbh: Always so rude! The pharmacist in particular is a horrible, discriminating, rude person.

Omar Aldulaimy: I am waiting for my prescription for a week now. And they told me it will take another week to get it. Unbelievable! So if you sick you could die before the get you the medication

Amanda Madigan: The wait for everything is way too long. Got a message saying my prescription was ready after I just had major surgery. Went to pick it up and waited 30-40 mins in line to pick it up. They aren’t hiring but they are severely understaffed and the staff that works there aren’t pleasant to deal with. May just change my pharmacy to Walgreens across the street.

Hello Sunshine: They've accidentally double filled my meds/given the wrong dose so please double check for your elderly or children.

Angel Reyes: I would just love to say that there’s this employee named diana there & she is the most sweetest thing, with such a pure which there isn’t much of in this world.. she has such great customer service/communication & I really do think this lady should get a raise of some sort.we need more people like her in this world.

J Vieira: I like it cause it's new,clean, usually well stocked, pharmacy is the reason I come here,, the lines are ridiculously too long, not enough help in that dept, ive never had a bad experience here, other than not enough staff???????

Jennifer P: The worst CVS ever, they have one pharmacist that is SO RUDE! I want to transfer all my prescriptions away from this CVS just because of her… she has no phone skills, rude when talking, doesn’t listen to you when you have issues!I have received medication from them without medical labels!Takes forever to get a prescription filled!Worst CVS!

Camila Guimaraes de Almeida: Worst cvs I've ever visited. Every time, items are missing and only a working cashier.

Kim Thompson: I think the staff was very professional, I called to ask question about my medication, staff was very helpful & friendly, I love the new location, especially the drive thru, very convenient!!!

John: Pharmacist was really rude over the phone.