Best Resort Hotel Lowell Near Me

Jane Cooper: We were impressed with the staff the minute we walked in when the host/Manager made us feel at home from the first greeting. Then our waitress was amazing. The manager checked on us and made some of my husband off the menu enquiries happen.The food was delicious and perfectly prepared.We would definitely be visiting chateau Merrimack and Pino again soon.

Nadira Victoria: Everyone was extremely accommodating and friendly. Rooms were spotless. Pino’s drinks and food was very good.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

Priscilla Kyoyetera: Wonderful service from LiliRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view …More

Lilian Cyndra: Lili was my server and she did amazing. 5 started review for her! Place is amazing and food and service is awesome!!! Thanks!Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value, High-tech …More

Lisa brooks: An absolutely amazing place. The atmosphere is second to none, and the food prepared, and presented is exquisite. If you are looking for a magical place, this is where you will find it.Rooms: Immaculate, roomy, and cozy.Nearby activities: Endless, pretty much anything you want to do.Safety: We felt Absolutely safe.Walkability: Loved Night walks with the lighting outside.Food & drinks: Beautiful presentation and quality.Noteworthy details: Wonderful staff!

Azra Villon: This Sunday, Chateau Merrimack Resort & Spa was a disappointment. At first glance, this resort seems well put together but indeed was a disaster & unorganized. I came to this property with my family on Easter, with high hopes in attending their first annual brunch but left in disbelief. From the very beginning the waitress continuously took our drink orders wrong & would take an extended amount of time to come back to our table. Lastly when the bill arrived, we were charged for our drinks when we were told multiple times by the waitress that it was an open bar. To the point that we joked about having to drive back home. When we questioned the waitress for clarification on why the drinks were priced apart, in front of the owner, the owner's solution...which he quoted "I'll send a round of mimosas to the table". In which we responded no thank you. As the owner he was very dismissive & the waitress admitted at being at fault. The minimum the owner could have done was walk over to the table, apologize & take off all or a couple of drinks. Instead, the waitress was sent over to say it was a miscommunication that she wasn't properly told. Again, not our fault. As a business with 4 stars, I would expect better service, as well as a professional owner. Let this be a learning lesson for the future!

Nicole Mitrano: Truly an amazing experience! Food, staff, presentation was perfect. Everyone especially our waitress, Nikki, went above and beyond to make sure we had a wonderful time. The hotel is beautiful. We are looking forward to coming back very soon!!! Thank you to the staff for making my families Easter amazing!!Food & drinks: Everything was delicious.

Samantha Jurecki: I had the pleasure of staying at Chateau Merrimack Resort & Spa during my recent business trip and it was amazing! The hotel was clean, modern, and well-maintained. The beds were comfortable, and the food was delicious. But what really stood out for me was the exceptional service from the staff. The waitress at the restaurant in particular went above and beyond to make sure our experience was perfect. Highly recommend Chateau Merrimack Resort & Spa for anyone looking for a pleasant stay!

Brittany Porier: Stayed here a few nights as part of a business retreat and really enjoyed it. The rooms were large and beautiful, and the food in the onsite restaurant was phenomenal!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Janssen Daly: Great place, amazing staff. I highly recommend.Walkability: Great locationRooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More

Kyle Galford: Cozy, comfortable, and clean room with warm lighting and tasteful decoration. The staff was kind and the service was impeccable.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic …More

abby baldwin: My boyfriend and I recently celebrated our anniversary here and thoroughly enjoyed our experience. Staff was extremely friendly and accommodating, and the food was amazing! We will definitely be returning!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Romantic …More

Joao Bruno Trindade: Great place to relax or have a romantic date. They have an amazing restaurant and rooms are very comfortable. Also, staff is friendly and helpful.Rooms: Great.

Erica Pierre: This hotel/ resort is nice; I was able to get the king suite which includes the spa tub and it was amazing!!! Then I go to check out and pay way more than expected! It’s not worth the price honestly. The told me I was all set and then give me a price that I did notagree to! I am very upset and would like my money back.

Rena Hand: This is our second time at Chateau Merrimack - we attended a party there on Saturday and celebrated my birthday — it was GREAT!Staff is super friendly, food is great - the ambience was fantastic. It is a big place, with many different sections and each one of them offers a different feel -Guest Rooms are super clean !

Guila fakhoury: Food & drinks: This place is amazing and the food is great. I have never tasted better Mediterranean food in the area. The service is also great, everyone is so friendly! Love this placeService: 5/5|Location: 5/5Hotel highlights Luxury, Romantic, Great value …More

Mido Tiger: No microwave, one for whole hotel.Rooms: 3/5|Service: 4/5|Location: 4/5 …More

Paul Banks: This place needs work. The toilet wouldn't flush right, and made a loud noise all night. The workers are not very professional and could use more training!Rooms: 3/5|Service: 3/5|Location: 4/5 …More

Gregory Hooks: Just an okay hotel. The ice machine on ALL three floors was broken. Check-in is at 4 pm, or they charge you $25 additional. No room service unless requested. We won't book here again.Rooms: 3/5|Service: 1/5|Location: 4/5 …More

Saschi H: Great little hotel if you need to stay in the area for a night. The night dude at the front desk was really hot. Highly recommend. 👍😈Rooms: 4/5|Service: 5/5|Location: 4/5 …More

Arianna: horrible coustuner service had 1 women working on the day I went. This women yelled at my daughter when she went down to ask for ice as their Ice machines were all broken. It took her 30 minutes to give my daughter ice. Expired products in the room. As I was going downstairs i checkout I overheard her shittalking my daughter. Very unprofessional.

Ed B: Toilet was broke and took 2 says to fix. They offered to move me but I didn't want to. Back door lock didn't work so it was propped open for 3 days. Almost fell after a small snowstorm because the parking lot was a sheet of iceRooms: 4/5|Service: 5/5|Location: 5/5 …More

Ivette Rivera: Very pleasant and cleanedRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Bernie Faria: No room. Service or bar in place can't bring in beer from cooler. Place clean and nice.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Phil: The signs in the parking lot suggesting you lock your car due to increased robberies was an indication right away that I had made a poor choice in lodgings.Room had no blinds on the window, got a new room and the ac unit was leaking into a pan that had been placed under it.The staff was friendly and understanding though, and did their best to make things right.I will not be returning.

Cecilia Pena: -1 star.. Rude staff , hole in the bathroom ceiling. Do not recommend.. pictures to follow ..Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Kristina Babcock: I was charged twice for two different prices, it was supposed to be split between a friend and I, but she was also charged twice the rate we split and i was charged the split and full. Our door lock was broken which we told maintenance and it still wasn't working- ac unit was not working and maintenance came in at 1230 to try to fix and just said he would move us but it was midnight, no trash bags, no complementaries, just was told watch 3-5 days to see if it goes back.

Daniel Wells: No AC my room is currently 77 degrees, the fan won’t even turn on. Bad tv reception, and the internet is slow. Don’t waste your money.

Micheal Davis: I was very comfortable and happy there people were friendly and the place was clean clean clean

Amanda Gimbel: This hotel is a great value and the staff are so nice! As a young woman traveling alone I felt very secure and cared for. It's very close to cool coffee shops (Brew'd awakening) and overlooks the canal system in Lowell. Thank you to front desk (Victoria and Cailin) for answering all my questions and being so kind and friendly.

Sherri Barboza: Attended am event for UMass Lowell, Fortaleza, Lowell Public Schools. The dinner was good, desserts very good and coffee excellent. The staff were very friendly and attentive. Couldn’t find elevator, other than that top notch! Views of the canal were beautiful 😍

William Hitch: Never brought towels. We had to keep asking for them every day.Rooms: 4/5|Service: 1/5|Location: 4/5Hotel highlights Quiet …More

Josiah Dykstra: Solid C for effort... they're really trying. Owned and operated by the University means they lack name-brand polish. The ICC is also a dorm (note: guests are not allowed to use the campus shuttle). Breakfast is skimpy with bagels, yogurt, and coffee. The bar served only pizza and hamburgers with a bartender who kept apologizing for it. Had to call the front desk after midnight for excessive noise in the hallway.

Audra Garland: Not sure of any of that i was there for a work class

Ali Bell: Quit, clean and reasonable price! Love it.

DraMatik Gonzalez: Amazon packages all dayRooms: 5/5|Service: 5/5|Location: 5/5 …More

Lizzy Dabczynski-Bean: No one was at the front desk to check us in despite having a reservation. Sign said no one would be in the front desk til 7am….what? Spent hours at 1am calling other hotels all of which were booked for a long weekend. Ended up paying $500 for ine night, a room 30 minutes away. I got a refund from uMass Lowell Inn but no one acknowledged the issue or made any kind of apology or took ownership of the situation. And we were our $500 and all the wasted time and energy. 👍

Adriana DiIorio: Victoria was awesome! We had an issue with Priceline themselves and she resolved it for us quickly, and was so incredibly kind our entire visit. The hotel is beautiful and we were on the first floor and had a little patio overlooking the river! It was so great to be able to open a sliding door to the outside from our room. They have complimentary breakfast with bagels, danish, yogurt, fruit, and Starbucks coffee and tea with options to eat in a big dining room with windows overlooking the river or a space with a fireplace and comfortable chairs. The rooms were very clean. Will definitely stay here again.

Donna M.: Pros:Right in the heart of Lowell.Very convenient location.Free parkingCons:A bit run down.Not very bright or livelyRooms are ok; nothing special.Breakfast is only cold pastries and coffee. Very disappointing.The water in our room was yellow-sink, toilet, and shower. Told the front desk, and they gave us bottles of water. Called to speak to a manager and was told it was a boiler issue. I'm not sure what's up with that, but they have us $$and were apologetic.

Joan Parent: Staff Breakfast for employees of Lowell Community Health Center. Great speaker, food, staff awardsService: 5/5|Location: 5/5 …More

Raymond Gordon: Free parking, great food, and I always enjoy the conference that we have here. Staff are friendly and do a fantastic job. It right in the heart of historic Lowell. This used the be a Hilton hotel.Location: 5/5 …More

matthew linden: Update from my previous review…. They over charged me for the room. It was booked on line and room was paid in full. That didn’t stop them from charging my card for the entire stay again. Took over two weeks to get the money back. Thanks Tabatha. Wow. Really back experience.Rooms: 1/5|Service: 1/5|Location: 3/5 …More

Maggie May: Affordable clean rooms in a very convenient location.Rooms: 4/5|Service: 4/5|Location: 5/5 …More

Freidrichm: The 3 stars is a rather generous rating for this place.

Kemal Efe Eseller: Victoria at the front desk is so kind and helpful