Best Suzuki Dealer Lowell Near Me

Jared Anderson: If you're looking for a motorcycle or any other kind of vehicle, avoid this place like the plague. Recently bought a Yamaha R3 and at first I thought everything was great. When I got home from the shop I noticed there was no inspection sticker. I decided to call the shop thinking it might've been a mistake, because I was told by the manager that they'd take care of the inspection and there'd be no issues. They then told me because it had after market tail lights on it, the mechanic refused to pass it. I talked to two different shops and was told it's a HUGE D.O.T violation to sell a vehicle with a temp plate, but no inspection sticker, so i'm also going to look into reporting this to them. I called again and the servicing manager told me "Cops don't really look for inspection stickers" as if he was going to pay for my ticket or increased insurance price for any issues it caused. They NEVER told me or said anywhere in the paperwork that the lights were after market, and also that the exhaust was after market. I barely managed to get it passed at another shop because the tail light was too similar to law enforcement, thankfully though, the exhaust wasn't loud enough to fail. This shop is EXTREMELY deceptive in their sales. When I traded in my Honda Rebel, I overheard the manager say he was going to cover the dents in it with stickers so they wouldn't have to lower the price. After two weeks of waiting for a response I called yesterday and was told I was going to be contacted later in the day by the manager Ray, and no one called me. Once you give this place your money and signature, they don't care about you. I can't stress enough to go to a different shop to purchase a vehicle, I have a couple friends looking into buying bikes and told them the same thing, to avoid Best Cycles Extremely disappointed and without a doubt the worst dealership experience.

Bryan M: Finally found a shop that can get the job done right! I have been through two shops in MA that could not get the job done correctly. These guys did. Will be using again in the future.

Jeff Beall: Five stars for a five star crew. Purchased a new KingQuad with a snowplow and was pleased with my interactions with the sales, service and parts departments. Pricing was better than market rate. Only regret not knowing this place existed sooner. Drove by it a hundred times and never noticed it attached to a Ford dealership. I highly recommend Best for Honda or Suzuki.

Paul: Good selection

SnowyFilly (Colby): Great place to inquire about a bike, theyll help you find the perfect bike for your needs. Went there looking for a bike similar to a Klr650, they took the time to sit down and talk about what bikes they had in stock that were similar. Even went over some that weren't in my ideas, very helpful!

Kevin Clancy: These guys were super helpful. They didn't have the bike I wanted in stock but went the extra mile to look up and see who had it and give me the phone number. Wish they had the bike I wanted as it is clear they care and are passionate about bikes.

Arthur Tuttle: Best Cyle is the bees knees. Bought, sold, and serviced my motorcycles here. They're good people and I'd recommend them to anyone looking for a dealer they can trust.

Logan Pettus: Called to purchase a few odds and end parts for my 04’ CRF450R super moto build… total was about 20% more than online but I figured I was supporting a local business - fine. I was told I would have them in 3-5 business days as I live in Amherst as well.About two weeks later I call and ask for an update as I haven’t heard anything… they tell me it was a mistake and the parts were never even ordered. I tell them to please cancel the order and refund my card. No big deal, the service tech takes my card number for refund.Another week goes by and I don’t see the refund on my account. Still no work from Best Cycle, no update, no call…so I call back.General manager said they never actually put the refund through. They didn’t seem to care, and didn’t offer a solution, he only said that he would do it this time. He blamed the parts system, etc.I also had an issue when asking for transmission oil for my 2004 CRF450r a few months earlier, they insisted they needed the VIN number and did not seem knowledgeable on the specific requirements and specs for Honda motorcycles. I am disappointed because this dealership is in such a great location and they have so many staff members, it is too bad it isn’t well organized.I would suggest you try Naults or any of the other local or online dealers for your work.Lastly, I had a list of approximately 30 OEM Honda parts I needed for a project. I gave the printed list to them and asked for them to price the order out as I would rather support a local business than online store. The online order was approximately $660 and their cost was north of $1,000 for the same exact Honda parts. It seems like they either don’t care about being competitively priced or buy from this popular online retailer and mark it up.Seriously, I would recommend against giving your business to these folks until they get their act together.

Hautläufer: This place is the best! Sales people were super nice, and seemed like they loved there job. I recommend this place to everyone, In my opinion all the bikes there are Awesome beautiful and the prices are 10/10 I think this company will become #1 best motorcycle store, I love it there.

Julie Brandy: We went in to buy a new battery. They have minimal parts because they can't keep staff employed. We learned real quick why. The young gentleman behind the counter was very nice and getting the new battery when the what seemed to be manager came over and asked the kid what he was doing. The kid told him he was helping us get a battery and the manager, very rudely, said ohhh noo your not you got a customer over there (referring to someone looking at machines). The kid seemed confused because he didn't know what he did wrong. We were likely going to buy that trx90 sitting out front but we will take out business else where. Treat your employees better. No wonder you can't keep them!

ANDRIY PODKORYTOV: Nice place to get professional opinion about your Honda

Joshua N: Excellent service. Kyle was very helpful buying a bike. Even delivered it to Massachusetts!

Kenneth Knox: Ok ladies and gents for real you want to be treated like a human being with a passion for riding and much more....well head right on down and see the guys here at best cycles! I'm not kidding months of total straight bull from other places and then bam I found the one for me and they did everything they could to get me on the bike I wanted...when all other places said oh your money is no good because you don't have enough of it ...Kyle and I believe Ron was his name dont hate me guys.... but your truly just absolute amazing and made my money work for me!

Rob Reps: The name say it all best cycles best people to deal with

Mike Gauthier: If your looking to buy a new motorcycle/atv, give these guys a shot. I’ve now purchased, and had service done here and both are top notch. Kyle in sales is absolutely GREAT and went above and beyond to meet my expectations( which weren’t low) to get me on the machine I wanted, at a great price to boot. He even made himself available to answer a couple questions on his day off. Service was able to get me in, without much notice, on a Saturday while I waited. Quality work at a fair price. They definitely earned my business and I’ll be back in the future. All in all these are extremely detailed people who are great at their jobs, even making sure the tank is full before you take delivery. Thanks again to the BEST cycle team

d0x360: Been here 3 times and a sales person has NEVER approached me despite the fact that i was the only one in there and I was seriously looking at bikes. Seriously enough that I was on the floor checking the brakes, tires, how clean the motor was etc... Also their prices are high and I've heard their service center is also bad.

boothm86: Terrible service. Over promise and under deliver!

David Abbott: 6 weeks to order a filter they said would be in in 2 days. Finally went in for refund today . Called twice only to be told they would contact me back and never did. The absolute worst customer service! Avoid you have been warned

Jamar Daye: This is the place to go!!! Big Rey and Kyle are awesome guys in the sales department! They are very kind and knowledgeable guys to talk regarding anything power sports! I finished my purchase with them in a matter of days and im enjoying my new motorcycle thanks guys!

Harish PatelHarishP: this dealership is Ripoff never go there they took my bike for service and popping noice for 5 days next day I got ph call from Chrish and he advice me to tune up carburater and it will cost me total around $ 800 to $900 and specifically ask Chrish that it will fix my popping noice and he says 100 %positive that it will fix the popping noice after 5 days no one call me so I have to call them and went to pick up my bike and meet Ray I think his the manager/owner and I explain about the bike problem and Ray walked away from me and not answering my question also top of everything they blame my pipe for not passing my state inspection sticker so I paid them $700 for not fixing my problem and pick up my bike then down road from them went to bike shop and they did pass my bike and put state inspectors stickerso please people be aware about best cycle center and go some where else

Jake Slocum: First rate service and selection. Chris, Joey and Ray were all great. Highly recommend them for all your power sports needs.

thewayitgoesforu: Staff is fantastic! Plenty in stock.

Silver Cymbal: Covid was the best thing that ever happened to these guys. Fees, fees and more fees. Premium prices, and its still not enough, They tell you they make no profit on their vehicles and these fees are all they have or the salesman cant pay their bills. I loved this dealership years ago and now they want to Covid crunch to never end. MSRP + Freight + Prep + Documentation fee. Taking advantage of customers. Never again for me.

dan ten: excellent help no pressure salesman

Tammie Stammers: Bought my 2nd bike there & was very pleased with the deal I got as well as the service & friendly sales people!

P M: Great staff. Very knowledgeable and friendly. They have a ton of inventory in that building even though the building looks small

Hercules Stump Grinding LLC: We can't speak highly enough about Mike in the service department. We brought in our 2022 KX250X and our 2023 KFX90 and Mike and the entire service department did a fantastic job. We highly recommend Nault's for all your motorsports needs and services.

Kenneth Irons: Great location, great selection, and an almost perfect staff. Straight up honesty with no wool pulled over your eyes. Caleb was wonderful, Lori(?) the floor manager was great, and Scott the finance director was as solid as they come. If there was any issue, it would be that the parts department was a bit rude because we were there after close, but it's but a small blemish on an otherwise perfect location. Highly recommend.

Ryan Gould: Recently purchased a Brute force for our daughter. Entire process was easy top to bottom. Not a single complaint they were easy to work with and will definitely get our business in the future.

Mark Marcus: I worked with Cliff at Naults Windham on a few deals and I was very happpy with everything. I have always gotten great service from the team.

Luis HerredozHeredo: Good treatment and friendly.

K Coop: 👍👍👍

Paul Stone: Great business with friendly helpful folks!!

Amanda Butler: Best staff that is always pleasant and willing to help and answer questions I have and get the deal done! Sales, finance and delivery all very professional! Thanks Caleb for helping answer all of our questions before we left with our new ATV :)

David Mac Donald: Awesome shop, staff and products. Extremely helpful and experienced staff with no sales pressure at all

Victor Pavao: Bought 2 motorcycles from them. From the sales people, to service people, to the parts people, what a group of kind, caring, friendly people.

Gerald Beggs: Excellent first visit for me but I will be back !!

C F: The BEST!!!! only been here a few times but a family friend recommended them to register my dirt bikes. Went in and was in and out within 15min and off riding, VERY FRIENDLY AND KNOWLEDGEABLE STAFF

Philip Summers: Extremely happy with Nault's. Fantastic experience. Kurt and his team really took care me when my Starcraft pontoon boat was late through no fault of Naults. Communicated frequently with me to make sure there was no surprizes. Made sure my boat was absolutely in perfect condition and delivered it to my lake. Would highly recommend Nault's Powersports. Definitely will use them again.

Stephen Pawlowski: Great shop! If you're looking for a bike, speak with Cliff.

Brian Muello: Very clean place and well-organized

Charlie Huynh: Great communication and customer service!

Dave Salto: Awesome buying experience for my Yamaha MT-03. Ellen is an excellent sales rep. They treat you like family when you walk in and they know the product very well to help you through the decisions. Great experience!

Mike P: Ellen and the sales staff took great care of us. We always bring our machines here for service as well. Thank you all for the 5 star treatment. Looking forward to making some new memories on the machines.

OD Says: Very impressed with the level of service there. They took it all to heart. I bought a new 2022 Rebel 500 SE ABS and added a ton of extras they put on. All came out perfectly. I even thought I was having a check engine issue, called them and they came up with the trailer in approx an hour. Very impressive. Turned out no issue. I def recommend them.

Mike Masella: My buying experience from cycles 128 was absolutely incredible, from the sales department getting me the sled and trailer of my dreams, the parts departments knowledge of getting all the accessories needed, to the service department getting the machine right where it needs to be I couldn’t be more happier with cycles 128 and their whole team!

Johnny Boudreau: Another Great buying experience at Cycles 128.

erik hatfield: Took care of every detail on my schedule from start to finish.

Jabier mendez: Awesome place and employee in and out no overnight parking available. Thanks Eric for your help.

Ken Davis 2: Been waiting since December 17th, 2021 when i left a $500 deposit on a 2022 Yamaha Tenere 700. It's now October 15 2022. Still no bike and I've been contacted once without me prevoking a response. It was to tell me one Yamaha Tenere 700 had come in but it wasn't mine. As the new calendar year approaches I wonder how this plays out. Maybe if the shop actually communicated with their customers I'd know. If I could leave half a star I would

Shawn McLaughlin: Service departmentNo good Michael the manager is a liar kept my Jet Ski for two months charged me $600 and still can’t fix tell me they can’t diagnose it but they charge me a diagnose fee please be aware they’ll tell you 2 to 3 week turnaround in it’s months before you’ll see your machineJust want everybody to be aware

Russell Burns: Over price for bikes great people

Elizabeth Cousins: Top notch in every Department

Lij T: Mike, Dave and Tasha are great! Extremely helpful and always friendly. Would definitely tell others to come by.

Stephen Knowles: just bought a 2022 Suzuki. Jacob is a great sales person. knowledgeable about the bike, but admitted when he was not sure or didn't know the answer. there was no additional profit added on to the deal, and the fees were in line with what I paid there five years ago for another bike. the entire rest of the crew (parts, finance/office, delivery, service) were polite, helpful, and a pleasure to deal with.

WhoopiePirate: So I bought my 2021 Benelli TNT135 from this dealership, and even though they don’t specialize in my make, they’re able to take good care of her.One of the bolts broke off and f’ed up my shifting lever, so the service department was able to order the replacement part within days. Really good customer service!Overall, I trust that these guys know what they’re doing; they’ll fix my bike, she’s in good hands, and I’ll be back on the road in no time. ⭐️⭐️⭐️⭐️⭐️

Terrence Cullinane: I had some newbie problems. Mike H fixed my minor problems and got me on the way. Its people like him and the staff that make a difference. Thank you.

MotoJay: Service department sucks I wanted to get my bike inspected but wanted to talk to a state inspector before hand, one of the service advisors wouldn’t let me and walked away mid conversation. Never giving them my money ever again.

mauricio londono: Great customer service.

Gozzie Usher: Great place to shop