Best Hospitality And Tourism School Springfield Near Me

anthony cannella: Excellent service breakfast and staff top notchRooms: clean and roomyRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

V Singh: The check in process was great, I am glad that someone is always at the front desk. The rooms are good but some of the brand amenities are not up to standard. Many times the pool is not clean and the fitness center is missing 4 weights. I know you'll ask me to go through the hilton website to look into this further but I don't really think there needs to be an investigation.

Laurie Gill: Loves the front desk ladies were great. Super friendly and nice. Thank you so much Dorothy and Rebecca!!

K Douglas: Dorthy and Rebecca are the best front desk people I have met in a Hilton in a long time. I would give 10 stars if I could

laconia fennell: Front desk customer service was not great.Nearby activities: Basketball Hall of Fame, MGM, Forest Park, lots of restaurants.Rooms: 4/5|Service: 1/5|Location: 4/5Hotel highlights Kid-friendly …More

Danielle: The hotel could have been a little cleaner, but the really annoying part was the faucet literally pulling out of the wall and being very hard to turn on and off. I told the front desk and they told me not to worry about it.Rooms: 2/5|Service: 2/5|Location: 3/5 …More

James Williams: V.nice and clean and the food was good.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More

Maria Martinez: Muy mal ya que no podimos quospedarnis en ese hotel debajo de una tormenta de nieve con tres ninos pequenos.tuvimos wue salir a lasv930 pm en busca de un hotel.

sarah starr: Absolutely terrible and rude service. There is a woman by the name of Lynette who spoke down to me and made me actually feel uncomfortable after our stay. The manager Lisa was unhelpful.Rooms: 5/5|Service: 1/5|Location: 1/5 …More

Miosol Rodriguez: I put 1 star because I couldn’t put 0. Do not stay here. It’s surrounded by alleys. The furniture is disgusting, including the lobby where you eat. The pool had a disgusting brown film in it. The shower in my bathroom was disgusting as well. Literally horrible. Just don’t stay here.Rooms: 1/5|Service: 5/5|Location: 1/5 …More

Johnathan Lester Harris: Hampton Inn in Springfield MA. Was amazing. Great service, Great Staff, Good food, and very clean and comfortable rooms. We would recommend anyone to stay there.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Laela Bisgrove: Really disappointed with our stay. Sink was clogged upon arrival, no extra toilet paper, ran out of tissues, horrible upkeep and room completely filthy. Will not be returning to this location.Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Jeff Stock: Giving a low Review because of tsa issues at hotel prices and they were terrible

Bob Haines: Place was nice but the "Heated Indoor Pool" WASN'T HEATED ! ! ! ! ! !Rooms: 5/5|Service: 5/5|Location: 3/5 …More

D R E W: Nice new property, very clean, well appointed. Great staff

Vernon Jones: Just keep your car locked I found someone sitting in my carRooms: 4/5|Service: 4/5|Location: 3/5 …More

BecccBoo: SCAM ALERT! DO NOT BOOK BEWARE. We booked this room 6 months ago for the Big E this weekend thru THEIR WEBSITE. They immediately took out the full amount for the 2 night stay from my credit card. No communication from then til we arrived on the 23. When we arrived on Sept 23 we were shocked to find the place was closed. The guy there said "Oh yeah expedia third party listings haven't been updated this place has been closed for 7 months. you can get your money back from them" and was "shocked" to learn that the website. I understand allegedly a tragedy led to it being closed, but they still are stealing peoples money. And because of the lots proximity to the Big E they have the audacity to be charging people money to park there. Plus if you'll notice if its still here the "owners" response to my review before editing is "thank you for being a valued customer we hope you come back" Theyre website and responses are being run by bots so they can steal as much money as they can before being shut down. No hope pf getting my money back but I'm determined to get their website and third party listings pulled.

Robert Spirka: I am wondering if anyone can tell me if the reagancy is open I have a reservation this weekend thank you. I understand it might be closed?

Sergio Winston: This inn is a scam there is no one here the inn is closed. They will steal your money and keep it without offering you the room you payed for. These dirty mother****** I never got to stay in the hotel. There is way to contact them because they have voicemail or anything. Don’t fall for these petty replies there is no way to stay here. I was charged 120$ with no way to get it back. They have not attempted to make anything right.

Rebecca Beliveau: So I booked a room onlinethis past Saturday 4/2, direct through their website. Figured it was going to be a dive place due to location and having never heard of them, but was in a pinched so I reserved a room. Arrived there and everything was completely dark, office was closed, no other entrance was open, whole place was dark except a door next to a car port where there was a mini van parked. Knocked several times, no answer. Not a single other car in the parking lot except an SUV in the back corner that was pretty much in pieces. Had to scrambled to find another room elsewhere. But, mind you...my card was charged for the full amount of the room with taxes as though I had actually stayed there. Even though when the rservation was made, it was supposed just be a hold placed on the card ( like at every other hotel I have stayed at), but was still charged and $167 and some change was deducted from my account...without any authorization to do so or even my signature. I have sent emails to both address listed at the bottom of the reservation with ABSOLUTELY NO RESPONSE!! Also, called the number listed multiple times over the past few days with no answer and no voicemail set up. I don't know what else to do to try to recup my money!!! Very upset and actually infuriated! Any suggestions? I am going to give it another day or two to see if anyone responds..if not..I am filing a complaint with my bank and also the Better Business Bureau..if I could give a rating of -10 I would, but there is no option for that

Hollis McGuire: No one answers the phone when I try to book. I would have just reserved on line but I had a question that required answering first. It filtered in for "pet friendly" but unless I ask or it says I the website (I could not find that) I do not believe it. Guess I will be staying somewhere else.

Sarah Herlihy: Booked a room online to find out they are completely closed and can’t get ahold of anyone for a refund of $225 this is ridiculousRooms: 1/5|Service: 1/5|Location: 1/5 …More

Milwaukee & Western Railway: Booked a room through Expedia for 1/28/22- 1/30/22. When we arrived it was completely closed. Dark and locked up. Was visiting from Wisconsin and had to share a friend's room at a different hotel because everyone else was booked.

Don Betker: No stars!!! CLOSED...SHUT DOWN by State of Massachusetts Health Dept. Thanks Expedia your service sucks to refer to leper colony.

Mary Harrison: If i could give a ZERO I would. This hotel is by far the dirties place i have ever stayed! They overcharged my card and i'm still trying to resolve that and it's been 3 weeks now! Their staff and management are horrible with customer service! They had no coffee the whole place is filthy!My advice would be keep on looking for somewhere else to stay!

dennis cowger: I can't believe the poor standards at this hotel. It seems like they don't even try. No hot water. The furniture is beat up and old. I told the staff but they just made excuses and brushed me off. Will never stay here againRooms: 1/5|Service: 1/5|Location: 4/5 …More

Maddy Reed: Buckle your seatbelts.My sister and I stayed at this hotel for a single night seeing a concert at the Big E. The only good thing about this hotel was it’s distance to the Big E. Really close!As soon as we arrived (6 PM) concert was at 7 PM. The lady Rita checked us in and took almost 40 minutes to give us our key. During that time, she didn’t have our reservation at all, which we made 2 weeks prior and had a confirmation email & was already billed. She made my sister bring up every single detail about our reservation when every other hotel I’ve stayed at had all the information already on their computer so it would be an easy check in. Not here. I myself was ID along with my sister who made the reservation which I’ve never experienced anywhere else. She said and I QUOTE “you’re lucky we had a cancellation or we wouldn’t have had a room for you.” I’m sorry? We already made a reservation 2 weeks ahead of time so our room should’ve been already prepared for.She proceeded to walk us up to our room 40 mins later to make sure it was ready for us?? TV turned on but was stuck on one station, no other button worked besides the power button, awesome.The best part was when we were leaving our room it didn’t lock. We brought the issue up to Rita and she said she realized after she brought us up. She asked if we had anything extraordinary in our room we wanted to keep safe. I responded absolutely everything I have in that room I want to keep safe. She said she doesn’t let anyone in the inn that she didn’t trust so our stuff would be safe. Yeah that’s super reassuring and I’m sure she knows everything about everyone that stays there. Also! No free breakfast. Also! My sister had sand and dirt in her bed. 10/10 do not recommend and would have much rather saved 200$ for a single night and gone elsewhere. Be aware.

John Masters: Stayed for a couple of nights in August. As some others have noted, the hallways need some work, especially the carpet. It makes the place seem more rundown than it actually is. That being said., the room was clean, the bed was comfortable, the air conditioner worked great, and the staff was friendly and helpful (shout out to Rita). I would happily stay here again the next time I'm in the area.

Hayley Giguere: Right from check in we started having issues. The front desk staff was very kind, however we were given the wrong key to our room. Our door required an old fashion turn key, and we were given a typical hotel key. I will add that once we got the correct key, it was extremely difficult to open the door and took about five minutes of toying with the lock.Once in the room, we saw it was a king bed when we had booked two doubles. The hotel says this was the fault of the third party we used to book. Nevertheless, there were three of us and one of us decided to sleep in the car because the lack of space.The room was extremely hot and stuffy with no air conditioning and no way to control the temperature whatsoever. Our window overlooked what used to be a pool, but is currently an empty and broken pool surrounded by furniture the hotel is no longer using. So no air flow able to come in from the outside either.The toilet didn't flush. The bathtub was huge, which may have been nice, but the shower head was unattached and at knee level so no possibly of showering. The tv was initially unplugged, and when plugged in, didn't work. The doors to the armoire were broken. The blanket had a significant stain. We couldn't wait to wake up and get out of there in the morning!Thankfully the concert we saw at The Big E made our trip worth it, because the hotel certainly did not.

drill wick: It’s niceRooms: 5/5|Service: 5/5|Location: 5/5 …More

Christopher “P” Emery: Let’s start with we arrived and waited in the front hall (lobby) which was about 5 minutes, then a person that looked like joe smith came by and said he works there, he stated you need to call a number to get a person to come but you still need to wait for them to come to the front.Next, we was shown the room and the first thing that noticed was a poor moldy type smell in both room and hall ways. We are now in the room and check to see if the bathroom is clean and to our great surprise the toilet is not at all clean. They did send the cleaning lady to clean the bathroom “again”.While the lady was cleaning the room we continual to inspect the room as being in a dirty room is not what you want and if she could clean what was needed that would be great. In the course of checking out the room found dirty headboard, picture frames, the furniture was falling apart, the air filter and the vents was dirty. Lady took care of most of this as she could.Now as we was staying there for 3 nights and was not able to go to another hotel we stayed as much as we did not have any desire to. We notice in the hallway a lot of issue like garbage bags in hall, bedding left on floor over night, hall not cleaned, tables in lobby dirty, the lighting over the counter in lobby at lights were gross looking . Vending marching unplugged and laying on floor where person needs to walk. House keeping cart left in hall for overnight and day.But the best part is the lighting in the room was falling off the wall, the toilet when you was sitting rocked and the toilet paper holder was not attached to the sink cabinet, it was on top of the sink, the iron board was not attached to the holder on the wall and fall over when the wife was hanging the clothing with the 3 hangers that was in the room. No long mirror on the wall but the holes was still there, the ceiling you could see the seams for the drywall.Okay this is more then enough, by the way I have photos of all of thieve issues after the initial lady coming to clean. If at all don’t stay here, not very good at dealing with customs and get told that the front person need to still has stuff to learn from the “manager”.

Ashley Lacross: These guys were the only place available between Greenfield and Hartford, and I was surprised at how nice it was to stay. Sheets were clean, the tv and thermostat work, but the stand out was the bathroom! Everything was clean and disinfected, almost so the shower seemed brand new, I remembered being genuinely impressed while there. But it's the staff that does it! They were beyond professionally courteous and extremely friendly, lots of jokes and they took care of me very well. Honestly highly recommend if you need a good basic stay in the area!

Luis W Rodriguez: Muy buena atención,buen servicio, tremenda limpieza en el cuarto y excelente precio.

Laurency Wyatt: Great location. Steps away from the arena for events. Lots of food choices near.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Brenda Cody: The front staff members steal personal information. I’m sure it was the girl with the short black hair and big eyes, or her little friend that seemed overzealous to see me frazzled. I have filed a police report and will be holding this company responsible for the private information this woman has obtained and disclosed online. Not only did I stay at this hotel in expectation to have a safe place while in town on business yet arrive back after a long week of disasters to find not only has my safety been put at risk due to her disclosing my location/stay, but my personal information and credit card information used not even a full 48 hours after my stay. this was completely unacceptable and the whole process with authorities will just make things so much harder on me than they already were. Thank you Sheraton for being so “reliable” as the reviews online stated. I will be telling everyone I know to steer clear of this place when in Springfield, MA.

Ross ramsey: The very 1st Sheraton in the world

Betzaida DiLapi: The hotel is beautiful and the room was clean. Elevators broke down. Elevators would jump at every floor as people were trying to get on or exit. Took the stairs as much as possible. We were on the 7th floor. There isn't much to eat in this area on weekends and Sundays everything is closed.Rooms: 4/5|Location: 3/5 …More

Marc Frantz: Overall terrific property!

Malachi McManus: Nice motel to stay in I travel a lot for work service was okay breakfast was not great but i just ate somewhere else

MaryAnne: The room was beautiful, and the view of the Memorial Bridge wasn't too bad either.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Justin Martin: Nice inside. Actually nicer than I expected considering the location.Rooms: 5/5|Service: 5/5|Location: 3/5 …More

Moshe Schonfeld: The place is in desperate need of an upgrade, and my bed was a seesaw

Corey Baker: Decent Sheraton

Taiz Juarez: Muy bien exelente i muy linpio

Dexter Villanos: When there is weather outside, the buildings are connected with a bridge.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Eric Turner: Ok with meRooms: 3/5|Service: 4/5|Location: 4/5Hotel highlights Great view …More