Best Public Medical Center Springfield Near Me

MARISSA Surbaugh: One again thank you to the medical team that helped out with our 1 month old son. This is the second time they treated our son with the upmost respect and the one on one with him. Thank you to the nursing staff they always made sure our son and us had what we needed at all times and thank you to the doctors that kept us updated through the process on what to expect and not expect.

Jose Cabrera: Today April 19 came into this hospital with leg pain. I was seen at triage and they told me I might have a blood clot, but yet they have me sitting here for over 8hrs and they tell me I need to sit here and wait. This is insane. You will die here

Adam Wade: understaffed. be patient

David Graves: Our son was transferred to baystate hospital and the medical staff here was amazing and thorough with him thank you to the doctors and nurse who helps us through this process with our new born we would recommend this hospital over any other hospital

wifi ad: Some of the doctors in the hospital seem to be from India recently with a heavy Indian accent. It seems like they might have come here during the pandemic when there was a healthcare provider shortage. This doesn't necessarily mean that these are good doctors. This hospital needs better doctors. Nurses are very nice even though they are from other countries.

Timothy Murphy: Saved my life!!!

Daniel Lynch: I declined everything I could, spent less than 20 minutes getting attention (at the hospital for less than an hour total), it wasn't an emergency, I wasn't in critical condition, my vitals weren't even elevated, and yet was given zero information or choice about my brief treatment then was sent a $7000 total bill. They're not compliant with 45 CFR 180, they intentionally added unnecessary and hyperinflated items to the bill, and didn't take the dispute seriously. I hope the employees that saw me that day get paid over a $1000 an hour, because that's the only way the charges make sense. One Ex: They said I had to take a Covid test, which I tried to decline, then charged $182 for it. Meanwhile they set me loose before even getting the results so obviously it didn't effect the care at all. Just another money gouging method.

Adrian Garvin: Always very courteous and helpful. But that ER maybe too small

Marc Caldwell: The most impersonal hospital ive ever been too. My daughter went into labor and Baystate is where they had arranged to go to. When we got there There was no triage done and her contractions got closer we had to keep asking for assistance from the security guard. After about 45 min someone finally come and got her. We had several family members there and all had to wait in the general er waiting room. There were family or other waiting rooms. Absolutely the worst hospital process ive been through. Throughout the deliverly process there was no way to get any updates. I would never go back there. Find another hospital to go to

Keana Whitfield: I usually hate coming here because of the wait time but I do understand that they are busy saving lives behind the scenes. Anyway I came here because I was having problems with my trach. I was having shortness of breathe and when I made it to the front desk one of the workers immediately saw something was wrong with me and rushed me to admissions. While waiting to be checked in the other nurses also rushed to my attention because I was having a really hard time breathing. They took me to the back and assured me I was in good hands and I was. They did everything they could to control my breathing and I’m so thankful for those ED nurses who acted fast because that was so scary for me. Everyone at baystate is nice and everyone focuses on care. I have plenty of great experiences here but that one really took it up a notch. Thank you 🙏🏾

Zy Benz: Horrible hospital they do nothing

Kayla Moore: Very rude labor nurse laughed at me for saying I have pregnancy gas I will not come here I’ll drive a hour first

Hector Morales: When homey shot me up the folks here sewed me up real good. Ain’t dead yet!

Patrick Gregory: Unfortunately not all trips are born out of pleasure or business. My sister was admitted to this hospital after suffering a massive heart attack. I made the frantic trip home to Massachusetts , dreading every ring of my phone. My sister was critical, requiring a hybrid type of heart bypass surgery. Getting to the point , this hospital was impressive from the attendants who valet parked my truck to the surgeons who saved my sister’s life!!! The nurses in attendance at the Mass Mutual CCU were without a doubt absolutely incredible! Their attitude, professionalism ,compassion and commitment to their profession played a critical role in the successful outcome of my sister’s life threatening condition . My hat is off and my heartfelt thank you goes out to all of them

Katya Ford: Great experience in ER. Thank you everyone!

The Real D Nation: I been in this emergency room since 11 am still waiting to be seen this is the slowest hospital service I have ever seen in my entire life I recommend if your ever in need to be seen go somewhere else worst hospital in Massachusetts I even asked for a doctors note for my job after sitting here for 7 hours and they told me no not without being seen I watched people come in after me and leave already by the time I get seen it will be 12pm and I came here at 11am the way they treat people is horrible planning to file a lawsuit I just sat there from 11am to 733 pm and still never was seeing or given a note stating I was there

Wigwam Luc: Definitely a no star rating. 98 year old grandmother goes by ambulance to Baystate er at 7:30pm - due to a fall. In pain- at 2:30am we are told she can go home vitals all clear - ct scan and xrays are clear as well. I said absolutely not she can’t stand and is in agony- the dr responds oh really? Thats not in her notes. Seriously??!! After insisting they do more scans low and behold- 2 fractures in leg also ankle and foot! Oh but she is fine ! Go anywhere else but Baystate. I need a whole new review for the front desk and security- just as bad.

Jay O: I cannot explain the exceptional job the doctors, RN's, CNA'S, medical interpreters and specialty doctors such as nephrologists, respiratory care personnel have done while caring for my mother. The rapid and professional approach is noticeable. The care, communication and treatment is clear, concise and within the ethical means. From the ER to the 5th fl. (Daly) the treatment has been great. The hospital is clean, the temperature appropriate and environmentally safe. Needless to say, this is the only hospital we consider for my family.

Ahpakach Yo: *Be warn* this hospital will make you wait in the waiting room for very long hours👉over 13 hours without treatment, without seeing a doctor forcing you to leave then send you a large bill for just sitting in the waiting room. This hospital is running an insurance fraud/scam on patient's insurance, BBB should be investigating this hospital.

L C: In ER. Nurses told us no one in ER waiting room getting seen today because they are full. That unless we are dying we aren't getting seen. When I ask for my labs they said i need to wait until a room becomes available which isn't until much later the next day. At least if they released the labs you can make an educated decisión on wether to leave or not. The wait is insane.

Adrian Johnson: The health inspector needs to go and shut down that nasty McDonald's at Mason square the place is so nasty and smells horrible and never clean if the lobby looks and smells like that I can only imagine what the back and the employees are doing and making sure they are serving clean food and having a clean establishment to the public this should not be happening and a inspector needs to go there as soon as possible people do not ever eat there so disgusting and smells like feet and is absolutely dirty everywhere I walked in smelled the place and walked out and then had my friend go in the next day still the same nasty stuff on the floor and tables worst establishment for McDonald's

nana gyamera: I needed E.K.G. for my procedure I did my lab and everything what I need was E.K.G. from my provider I called to scheduled appointment and they asked me the date of my procedure I told them so they scheduled me 03/15/23 @ 9:10 am to came. After all the notification and calls, a day before my appointment they called to told me that it was a mistake they will get back to me the next day which was my appointment day they called to told me that THEY WILL NOT DO IT because MY PROCEDURE IS OUT OF STATE I was so disappointed but it is okay and that is not the first time the last time we were there waiting for pepper work we were forgetting it took us forever to get out of thereThat place is not what it used to be anymoreI'm soo glad that different hospital did it for me

Dana Young: I Am A Patient At Bay State Mason Square Its Really Sad That My Dr.Dont Want To Help Me I Asked Her For Help I Almost Cried To Her For Help I Need I'm Depressed Over This Please Help Me Please

Alana: I’ve had enough in the works of taking the office to court

Minerva Zapata: Aquí no tienen etica para tratar sus pacientes. Yo misma ya estoy tratando de tener mi médico primario en Boston . Llame esta mañana a solicitar refil para una medicina de la presión junto con otras . Fui a la farmacia y no la han enviado y voy tener tres día para ir no la tomo . Ahora llamo y me dice que no es emergencia …

DALE.K WALLACE: Beautiful 👍💯...

kim allaire: This was my first time here and I usually do not write a Review. The staff were all very friendly and Doctor Cecily Wiswall was Amazing. She didn't rush at all and was thorough with every part of my health. She answered all my questions and even looked up a vitamin I was taking to make sure it was right for me! Even the woman who makes the schedule and man who weighed me and took blood pressure were kind and happy! I can't say enough how refreshing it was to have such happy people take care of all my needs!

Jessi Gonzalez: Mason Square has been mines and many low-to middle class individuals care providers since diaper wearing days. I truly never had a problem here because when I did go I was always young and still curious. Now that I’m older I will be switching my providers because this is unacceptable. I Called 4 weeks in advance to set up a Medical Clarence and lab appointment requested by my surgeon. I was told there was nothing available and I’d be contacted back when so. When not hearing back, I continuously contacted them back and was told about an email going around and again, “I’d be updated about availability shortly.” When I finally got a call, I didn’t get my desired date and would have had to push my surgery 2-3 weeks back but I was satisfied I finally got the appointment. When feeling relived, I get a call back not even 2 hours from the appointment confirmation call just to be told that you no longer provide evaluations for OUT OF STATE SURGERY?! I don’t understand how that even works, nobody is going to get surgery in Massachusetts! I wouldn’t say that the receptionists were rude or unprofessional, honestly they were patient and I understand they can only do so much in THEIR position, but as a medical field ITSELF, you’ve showed me uncoordinated work.

Trish Nonya: This Drs office is the worse. You guys dont care about patients. You cancel appointments and don't let people know! Are you going to pay me for my time missed from work for a telephone appointment that I been sitting here the last two hours waiting for. Finally got ahold of someone at the office after about twenty minutes to tell me the person canceled. Nice of you to let me know. I honestly think the medical board should look into how you guys run that place. There's always some kind of issue when it comes to you guys taking care of my health. Currently looking for another Drs office. Stay away people.Don't come here! It's impossible to get any type of referral that doesn't take months to get. No one wants to do their job and when you call them out on it you're the annoying patient that's just trying to be a Karen 🙄 Drs dont care and never follow up. I had to make an appt just to get them to notice that my lab work showed that my iron was really low.after fighting with them for a month about my low iron. I'm fighting to get a Dr to listen and care that I haven't been well and that there's something wrong with my body. Please go some where else please

Sirena: Staff are beyond incompetent. They tell you they'll get back to you "at the end of the day" but neglect to tell you they never received the paperwork you sent in to them and therefore have nothing to get back to you about. They'll tell you they'll send you something but fail to inform you they cannot email and sharing of information must be done in person. You end up doing their work for them with how much you have to call and advocate for yourself. Long wait on the phone just to be transferred to the wrong person just to wait longer then getting hung up on.... the examples are endless. Staff do not know the difference between he and she when referring to a specific physician on the team therefore causing complications that shouldn't exist if they all understood how to do their jobs. Doctors are no better, making fake promises and never seeing through on them. Saying they would make referrals or prescriptions or complete paperwork that never got done. Not only that, but the building is in a bad neighborhood. You can see empty alcohol bottles litering the streets. Definitely leaving this place. Unfortunate. Never had a problem at any other Baystate facility but this one needs to hire more competent people. It's astonishing how these people are still working.

Elizabeth “Liz” Santiago Gingras: Um hello answer the phone I shouldn't be waiting on hold this long to calmyou guys watch me walk in and see the phone still ringing and you Poppin your gum.

Mike Nieves: My first visit went very well. My doctor and nurse were nice and understanding people. I would definitely recommend.

Tajinique Jones: Very unprofessional. I’ve been going since i was younger and I’ve always had bad experiences. Now that I’m an adult and i take care of my own appointments i can really see the unprofessionalism first hand. There’s been times i made an appointment and i get there and they tell me i don’t have one. One time i went for an emergency post covid and the nurse told me none of the doctors had returned from their lunch break when they were supposed to .. and i waited a long time before i left and still wasn’t seen. My last straw with this place was after they told me i would get a call to schedule my appointment because they couldn’t book me that far out and then never got a call. So taking matters in my own hand (because i really needed my appointment) i would call to try to schedule but i would always get the “we have to call you back to schedule” or when i would make a complaint about that i would get the “we will have the manager or nurse call you back” it was so much run around and i never got my appointment scheduled OR A CALL BACK.. Then out of no where i get a message saying I’m scheduled for this random day and time that they just gave me without confirming or calling me to see if that could even work that day. After that experience i had decided to leave the practice. I hope some day it’s handed over to a new team of management because i would never recommend this place to anyone.

Lecil Sweeting: To be completely honest my doctor Elizabeth Boyle is the best she always helps and attend to my care needs and Tanya Johnson is the very best employee up there she really loves and cares for her patients and will go to back for you if need be but just like every place there are some bad apples in the bunch but not every just a few but I been going to this place since they opened and would not trade them for nothing in the world

Summer Russell: How do you lose someone's lab specimen?

Matthew Creighton: I really think this place should be investigated for the way the handle patients. I needed a prescription changed because the one I was on was causing me some side effects. Instead of taking the time to look through my chart they called in a prescription I already have. Now I'm going to have to wait until Tuesday because of the holiday to get the proper medicine I need. How can they run a Drs office like this ? Nothing but issues with this place.***EDIT***: funny when someone leaves a bad review someone writes a good one not that long after. Stop the b.s your place sucks

Maria Concepcion: The place is great, very clean and very professional.

Iris Franzz: Excellent

Stephanie barrionuevo: My mom take form to get help from a PCA will still waiting... almost for a month... I’m Now they don’t know where is the form... bad workers

Spy Turk: DO NOT COME HERE IF YOU DON’T WANNA FEEL EXCLUDED! I had appointment at 10:55 and they took me in after 50 mins later. They told me to wait outside and I been waiting for 50 mins standing outside and I told them that I have standing issues because of my leg muscles. They don’t care about you. What a poor service. There is bunch of rude employees and bad service.

Nicole Jones: My Dr is great

Cindy Brown: This was a very disappointing experience couldn’t believe how dirty the trinity hospital was I have a picture of the trash overflowing with masks and other trash mercy medical sisters of providence’ would be so hurt

Angel: Broken finger gushing blood and a homie still waiting (7hrs)

Bonnie Smith: I had a quick, efficient procedure done with the most pleasant and empathetic person.

Catherine Brantley: I had to wait in the ER for about a little over an hour once the ambulance brought me in. I was experiencing difficulty breathing. Once I was seen by iTriage I was taken directly into a room the nurse saw I was having trouble breathing. From there on , my experience with the Dr. and the Nurses and staff was Great.

Ivy Ortiz: Cam in because of a cyst, have been waiting since 1:58 while everyone else gets called in to the rooms. It's 5:52 and SUPPOSEDLY I'm high priority but yet I'm STILL WAITING WORDT HOSPITAL EVER

Jennie Stebbins: Great place to go everyone was so kind and helpful. Thank you again

Christine Goonan: Courteous and quick very little waiting

Brenda Medina: I went to the hospital months ago with severe pain in the waist and with a high fever and tremors and in the emergency room they left me in the waiting room for 12 hours and the nurse did not help me go to the bathroom, who helped me was another person who was in waiting room accompanying another person who was sick and she had to leave her father for a moment to help me go to the bathroom because the nurses on duty could not help me, the problem I had was starting to leak urine. I cried a lot because of that pain and the people who were there told the nurses to please let me in because I was very bad. Thanks to the incompetent people who work in the ER, today I have a bacteria lodged in my kidneys that has not gone away and I am taking medication for life, thanks for the incompetence of the people who work in the emergency room and more to the incompetent team overnight. And on the other hand they always have the excuse that they don't have a bed available. Mercy hospital is not like before, they changed the way of working. They work for money and not for the health of patients.

Cynthia Figueroa: Muy amables

Vida Gircys: The center for mammography is wonderful and can’t say enough of the kind staff and Diane, the technician was excellent.

Cadee Libby: Everyone was great!

Robert Humberston: Nurses were excellent, service excellent

Harmony Evelynn Andre: My grandfather got the care he needed during his cancer treatment, only reason for the second star.We have Bay State, if you need help go there.I was there in 2019 and had to be admitted. My treatment was so bad I'm honestly terrified to seek care when I need it now. The nursing staff was arrogant, blamed me for their mistakes, and left me in pain they caused after I bawled to the staff about it.

robert W: I was admitted to triage for an exacerbation of my COPD, wait time was minimal. I have to say that what really stood out toe was the caring, compassionate care I received from my nurse, abc who made me feel so much better just with her level of empathy! Your organization must be proud of her . I feel so lucky to have met her. Thank you!!!

Linda Neylon: Had a great experience at Mercy GI. A unit secretary named Margaret went above and beyond to get me in at an earlier time which was very important to me. She even found me later to say hello and introduce herself. The recovery nurses were fantastic.

Michele Dodge: Went for pre op testing. Staff very knowledgeable and efficient. In and out in 20 minutes!

Robert Matthews: My previous mom is once again in the e.r.So concerned about her. She is going on 92.I am thankful she has a wonderful Nurse named Marissa. Marissa has been very thoughtful updating me as well....Dr. Rob M

Richard McInerny: Mary, my nurse in prop was very helpful. She ensured all my needs were met even though I was not the neediest patient in the unit that day. Also, the young man, tech, in the radiology department ensured all my needs were met there. He even escorted me back to the pre OP unit. A great experience due to your outstanding staff.

Brandy Madison: Found the ER staff caring and patient

ALMA Moran: Take it forever to be seen. we being here from 3.30 to 920 pm and the doctor not even see ask what canela of emergency is this. So sad

Jalisa Serrano: If your appointment is at 2:00pm don’t expect to be seen till 2:40pm and waste literally your whole day there just to be dismissed by doctors. No one takes the time to listen and understand what’s bothering you. All these doctors do is look at you if you don’t show TEXTBOOK symptoms then good luck ever trying to get a diagnosis or any kind of reassurance that you’re okay.

꧁Mis ty꧂: Bad place. Believe the reviews bc what they say is true. At one time i hurt my back so bad and I was in so much pain and some Doctor there named Mini told me I was fine and I was not. i had to talk to a Supervisor that day and they still did nothing about it, it was as if thry didn't believe i was really hurt. i never got the attention i deserved as a patient and was sent home with this pain. I was seenin the ER department and they told me i needed to follow up with my Primary Care Doc. But this doctor did NOT care about my injury at all. I had to spend 1 whole year with no improvement and it was unaceptable. When i finally chose to go to another Doctor at Mercy Hospital was immediately sent to get an Xray and it showed up i had a buldging disk with sciatica nerve pinched I couldnt even believe it. After going to Physical Therapy, this showed up in my chart and all of a sudden my chart was wiped out it was as if i was never seen there before and i no longer had acess to it. i have been requesting access to it thru email and i have not gotten a response. I was recently reffered to a GYN with them and have not heard from anyone. I no longer trust Baystate Hospitals for my personal Healthcare. Sorry!

Lindzy: The only reason I even come here is for my nurse practitioner not my primary care doctor.Receptionist are ghetto and rude. The wait with a scheduled appointment is too long and i blame the receptionist who are too busy socializing on their phone.. making us patients feel uncomfortable not knowing why a phone is out!!! doctors misdiagnose and prescribe things based on profits cause Cleary Pharmaceutical companies giving them Incentives no way every patient should have same scripts or diagnosis smh. It's hard to believe this place is associated with Baystate hospital

Brooklyn: This clinic has the worst quality of care. My husband and I have been going there for years and he’s been dealing with his health issues for years and no results yet. They brush off his concerns, worries and pain and attribute everything to anxiety. They don’t do any type of check up and they give you a pat on the shoulder and say see you next time. They tried the same thing with me but I left that clinic and now I’m waiting to start up in a new clinic with a new health plan. Waiting for my husband to do the same cause in reality this clinic,140 high street is not only not caring about its patient’s, they’re also misdiagnosing. Be very careful and think twice before going there.

DaLisa Wilson: Very unprofessional. All you see is every worker on their phones . They will stop in the middle of an appointment to be ghetto abs go yell across the halls and ask co workers unrelated work issues . I tried to work with them for years but can’t take it .

Music Is Life: Personally I wouldnt recommend coming here at all. Many of their Doctors (and trust me you'll probably see all of them because they just pawn you off on whomever available) brush off symptoms and dont take concerns seriously, they book appointments without talking to you, and most of the time you will find yourself waiting long periods of times after your appointments supposed to begin wondering why your still a patient here as they take their time getting to your appointment sometimes thats more 40 mins so be sure to have an extra activity on hand whether your in person or on the phone. I highly recommend that if you so choose to come here that you get a lot of practice talking in the mirror because you'll need to get used talking to yourself because most your appointments will definitely be spent that way. Good luck to anyone who has seen this warning and decides to go here anyways.

Lynn Merkel: Was sick and dr wouldn’t see me nurse never called back went to Baystate Er and paperwork stated follow up with pc next day we’ll it’s been about aWeek later and still haven’t seen him call daily to see if I can get in well got a appt a week after so I am sick and have to wait week to see a pc I just cannot grasp why we can’t get in even when er says to follow up next day and feel like sh!! Any suggestions for a responsive for new pc. I thought Baystate was reliable

Titus Andronicus: This office refuses to schedule appointments over one month in advance so you're just waiting and waiting so even if the doctor is accepting new patients, they won't schedule any appointments if they're booked for the month . . .

Distant Starrr: Im giving 2 stars because yes i love my doctor and i like this doctors office but today i REALLY need to talk to my primary care doctor...i called 4 times today and is currently still waiting for the phone to be answered i have yet to even speak with a representative like wth is going on because when u search it up it also says LIVE they are less busy then usual like come on now answer the damn phone.

Robert Laizer: These are the best primary care physician around

sandra galanis: Has people who obviously could care less about your health. Going to look for a better place.

Jeisha Acevedo: Do not go here, the doctors act like they dropped out of school and don’t know what they’re doing, they ignore important medical problems if you don’t bring them up yourselves, to even make an appointment you have to wait 2-3 months, the wait times are outrageous, they have you sit in a room for hours on end waiting on them, they don’t know how to draw blood every time I come back I have big bruises, the only decent thing about this place are the receptionists

B: If you're looking to book a appointment here don't do it or if you already go here you should definitely move to a different location. This is the worst location ever I'm always on time and always wait 30 min toa hour to get seen they barely have any openings and they either don't know what's wrong with you or diagnose you with something you don't have and put you on meds that you don't even need. ImI Currently ready to file a lawsuit against them

Jackie Laureano: The wait is a little ridiculous .. the bad smell in the bathrooms is horrible you feel until the waiting room I think that to be a health clinic they should be cleaner. The bacteria that must be worrying ... Otherwise I am satisfied with the treatment of doctors, nurses and practitioners.

Yamilette Ostolaza: Sharma is the worst. As a practicing doctor, she is useless. Very bad! NO recommendations

Scott: There Is almost always a wait before and after you get into a room. They seem to always over book, sitting in a crowded waiting room stuffed with sick people is not any fun.

AVT “VT GUY” GO: Waiting list for 2 months unreal

Manuel Rivera: Good service

Letty Cruz: Not going to Lie. It freaking suck waiting to be seeing and that is with an appointment. I had an apt for 3pm and at 4 I was still waiting. Should of make an 4pm apt for that. But my Doctor is wonderful and on point, and listens to my concern and questions. For that reason it is with a wait. I give three star casue the waiting really sucks

Phil The Gut Heath: I hated it waiting 3 hours and 45 minutes in the waiting room most would die of whatever they had waiting if not of boredom waiting to be seen

Lorraine Jachym: Once again, Dispatch Health Medical Care to the rescue. Despite the very busy flu season Dispatch Health was timely and professional in rendering expert care in our home.A Godsend to elderly mobility challenged and immune compromised with URI and comorbidities.Thank you to the competent Dispatch team for your excellent care. You make all the difference in care and recovery. L.Jachym

Amy Tanguay: Very long awaited arrival time. Still better than waiting at the hospital and possibly picking up another illness. Extremely friendly and knowledgeable team that came to my home. Made me feel comfortable and explained everything they were doing to me.

Malone Myers: I like it, it was very convenient and take the anxiety out of the way when being in the doctor office. They were very helpful and professional.

Michaela Oteri: Helped me very quickly with my emergency and were kind and responsive! I am so thankful that this service exists so that I did not need to go and wait at the ER for hours!

Raeven Moore: I'm so happy my co worker told me about this! Professional, friendly and efficient. I will be recommending!

joanne leduc: I have used Dispatch Health five times so far; three times for my elderly uncle and twice for my elderly mother. In time, I am sure I will use them for myself. I cannot give enough praise to them for their professionalism, thoroughness, kindness, and convenience. Anyone caring for elderly relatives understands the challenges involved in getting them immediate attention with a doctor and the prep involved in getting them to those visits. My uncle's case required hiring a wheelchair van each time he had to leave home for a doctor visit as well. With Dispatch Health, it just required a call where I answered questions and a home visit followed. My relatives were cared for by Physician Assistants or Nurse Practitioners and I found them to be extremely thorough. In one case, they spent far more than an hour with my uncle, and they even hung an IV to infuse fluids to improve his BP. They also tested his blood, and with my mom they checked her urine and sent it off to a lab. In each case they prescribed needed medication, and I received follow up calls. With Medicare, the cost was minimal; but what was best was the comfort level that my relatives had being cared for in their own homes. I love Dispatch Health! They have brought back a service that has improved the quality of life for people needing medical attention. You don't have to be elderly to use them; it is a service that can be used instead of waiting in an urgent care facility and I can think of a few times I used urgent care for infections that would have been more pleasant/convenient in my own home.

patricia toback: Chris and Alex were very quick responding to my call. They were very sweet to my 95 year old mother and careful to explain what they were doing and what the test results meant.I was very grateful for their assistance

Cristal Bermudez: The best they treated my daughter very good

Pauline Ryba: Fantastic care in your home. Too sick to go to ER, the team comes to your home with everything they need to assess and treat you in your home. I highly recommend them.

LeighAnne Decoteau: "No appointments available the next 2 days" 3 minutes after getting a response there were appointments available today.Their response:1) Call earlier [which the site doesn't allow- it kept telling me the site was closed and try later].2) Call your primary [yep, already tried that]3) Try in person Urgent care [they are not accepting Walk ins].Not very urgent or helpful. And my insurance doesn't cover ER visits so that isn't an option.

elena marion: Very good care. Excellent service with no waiting!!

Linda Weiss: Last Friday was my 3rd visit from a Dispatch Health team. Again, terrific care, attention, & after visit recommendations. I am a person who cannot drive & don't live near public transit. This service is a must!

Judy Marek: I did not feel comfortable driving or siting in a waiting room because I had a frequent productive cough. The PA and her assistant who came to my home were very professional, friendly and concerned. They did a thorough examination of by vital signs and my upper airway, then ordered a chest x-ray, and reported to me within a few hours that it was negative. They informed my PCP, who followed up with me the next day, and i am feeling much better within less than a week. This was a very comfortable and easy way for me to have my mind put to ease. I would call them again if I had another need.

Sara Anne: I don’t even have words…and that is unheard of. Just shudders.

Yael Hoffman: Took 8 hours from the set appointment for them to arrive.but when finally arrived they were very caring and professional.

Dorothy Scully: My doctors office recommended dispatch health and I am not disappointed… I have to say thank you your service is really appreciated

Elizabeth: The Dispatch Health team were PHENOMENAL!! I only wish that I had known about this service sooner! My team was extremely professional, respectful, ON TIME and they were right on the money, when it came to my diagnosis. I only wish that my Primary Care Physician had taken their recommendation, as I wouldn't have ended up in the hospital with sepsis.I HIGHLY recommend this innovative health care service. I will absolutely be using them again, while looking for a new PCP.

Mark Perry: Dispatch health came to my home 2 hours after I called them and they were very very helpful. They took all my vital signs and ran some COVID and flu test. They also drew blood for tick bites. I think they were very professional when they showed up and I would recommend them to anyone that cannot travel

Catherine Young: The medical team was superb. Professional polite and clearly asked the right questions explained next steps as well as what information would be available to my regular medical team. I would highly recommend this service as a huge improvement over having to wait in an emergency room for urgent care,

Cathy Daponde: When 2 professionals came to door, they greeted me and introduced themselves. They proceeded to gather info. And were very through. Assessed me and recommended follow up care after giving me meds to help my breathing. This is 3rd time I've used this service, and highly recommend them.