Best Smart Car Dealer Springfield Near Me

Dee Canales: Super happy with my 2018 Colorado! 10/10 recommend! Reliable, easy process, a dealership that wants to work with the people!

zack ezzeddine: Great place amazing service

THOMAS PASINI: Both owners Josh and Charles went above and beyond helping me. I never felt pressured whatsoever and they both patiently helped me find the truck I wanted at a affordable price. Everything was handled professionally. I highly recommend Union Street Auto Sales. Thank you.

William P: Crooks spent 22,000 and transmission needs to be replaced only had suv for 10 days I would never purchase from here I don’t expect anyone to deal with unprofessional people like Charles and Josh

Christina Quiles: I bought/Financing a 2015 Dodge Durango from them —very perlite n professionalCharles was very helpful n made me feel very comfortable. I love my SUV no issues wat so ever n it’s been a month.

Jason Joy: Great customer service I would love to work there

Michael Martin: I was looking at other website looking at their inventory and I always check out the reviews first cited to look somewhere else with purchasing a car this place sounds like a very shady dishonest place will you pull off a lot spending 13 $15,000 on a vehicle if things go wrong and they don’t honor it within the 30 days there’s something wrong there’s too many people they all can’t be wrong it seems like the lower income folks are the ones that get bypassed it stonewalled for that reason i’m going somewhere else

Jay Wanzo: Charles and Josh bent over backwards to get me in a vehicle. These two are real people who definitely want to get everyone into a safe and solid vehicle without all the runaround and hoops to jump through. Come to find out, four coworkers of mine had also bought their vehicles from there in the past few years. I definitely recommend Union Street Autos and will be visiting again when the time arises! Thanks again fellas!

tiana wilson: This was my first time financing a vehicle they made is so easy for me and gave me all the information I need with no pressure. Absolutely amazing experience!!!!

Christine Hart: I am extremely pleased with the Audi I purchased last week. It's a great car mechanically, and even though it's 6 years old I have gotten several compliments from people who have told me it looks new. Charles and Josh have an eye for great used vehicles. Both were very easy to work with and it was an overall pleasant experience.

Hung Duong: I bought a Sienna 2015 and traded in my Juke 2011. Before pick up my van, I asked Josh if everything are ok, he said. Two days later, I found out van come with parking sensors, and it doesn't work. Josh told me to bring the van back to check. When I brought the van to dealer, Charles had a technician check and told me I have to bring my van to Toyota dealer to diagnose it and I have to pay for it and if it cost to much, they will not pay for it, so I didn't take it to dealer. Josh verified my Juke with Carfax and it showed 3 car accidents, now he put it on sale and showed 2 accidents.Watch out for this dealership

Pro Comet: The guy Josh is about unwelcoming as a blackhole. If you qualify with third-party finance party, he’ll change his tone and approach with you. Other than that it’s; take a seat, have an application slid to you, results, nothing? Bye. Not helpful. Doesn’t help you if you have challenged credit. Though he’ll mention the credit decisions aren’t made up by him. But if you have a well paying job, favorable deposit= nope! Skip this place.

Laurie Smith: Great place to buy a used car. Charles and Josh are professional and will do their best to work with you. I highly recommend Union Street Auto Sales.

Broken Trojan: Good quality cars for a good price, definitely worth the money. They were nice and polite. Explained everything clear and up front. Would recommend to anyone 5 starts

Justine Legowski: I purchased a 2014 Ford Edge Limited here and I couldn't be more happy about it! After looking for over a year and many heartbreaks while shopping for a new car, I was relieved to find the perfect car for myself here. Other places I looked at took a long time to respond and they never explained anything to me. This place is different from any other auto business, the owners care about their customers and make sure everything is good to go. I got my car in a few days from test drive to driving it off the lot. Charles explained everything to me and made the process so easy. He made sure I got the best price for my car and once I received the car, he went the extra mile to make sure everything was perfect. The owners are super professional and knowledgable, I would recommend this place to anyone looking for a good, quality vehicle.

Nick Coury: Found their prices to be competitive and cars well maintained even at high mileage. They stuck with me through every step of the process and were very responsive, even taking my car to a service center for a pre-purchase inspection. During the 30-day warranty period required by MA one of the solenoids on my new car had an issue and they repaired it and a couple extra items without charging me labor on the extra tweaks not covered under the warranty, which was really appreciated.

Karan Parkin: We purchased a used 2013 GMC Yukon Denali from Union Street and cannot be more pleased. We named her BIG Betty White!Both Charles and Josh were wonderful throughout the process. The pricing was very fair, and they fixed literally everything on the vehicle before pick up - from new tires to suspension issues and made the maintenance current. They also did all the run-around to get insurance, registry stuff done. The vehicle is spotless!We have decided that Union Street Auto is our new used-car dealers, and mechanics. I would recommend them to anyone!

Chuck Ford: Great experience buying my new-to-me car. Josh Martel and Charles Allen were great to work with and the buying process was fast. Highly recommend.

Ricardo Cuesta: My wife and father-law went to check out the car as the car was really for her dad. They both were happy with the negotiation as Joshua was very reasonable on the price of their vehicle and our trade in. There were a couple of things that needed to be worked on the vehicle before the sale and both were written into the sale and addressed. The communication from Joshua was top notch always kept me in the loop, professional and courteous. Really good experience buying a vehicle from Union Street Auto Sales and Joshua. I wish them the best.

Litotc787: Really bad customer service they not even know what's the price on the vehicle I hope some managers or serious person can see this review and fix that problem

Shelby Osl: Wonderful experience buying a car here. Honest with us up front . Fixed whatever was wrong with it before I got it. Handled everything for me . Quick easy. Highly recommend.

Uh Ginger Daddy: I came here recently and I would rate this place a zero if I could, the prices are insane for cars that aren’t good quality. When I first got there the younger guy working in the office was just sitting on the phone with some girl watching a movie or something and took some time to even notice I was there and when he did the customer service was not good. 😡👎🏼

Jordan C: Lied and took my deposit. Said car would be clean missing lights and was not ready

Jalal Faraj: I recently purchased a Toyota Avalon, the price was reasonable and the service was great!

Haydee Cruz: Ladies beware on this dealership, like a female I didnot feel comfortable with the treatment I received🛑🛑🛑🛑❌️❌️❌️❌️

Md Kamruzzaman Sarker: Nice man. I got excellent service for from him for my car.

Doug Dawson: I have to say that I am very happy with the guys at New England Motor Cars. I recently purchased a jeep and they were very professional to me. They allowed me to take it to my mechanic and my mechanic was very impressed. A couple minor things wrong and the guys at New England Motor Cars fixed everything. They asked if I can give them a couple days to repair everything so it will pass Inspection. I will highly recommend them to anyone interested in buying a car. Thanks guys.

Alex Stupak: Great place to get a car! Highly recommend.

Leah L: We bought a 2013 Nissan Rogue from them they are nice, kind, good prices and are willing to work with you best car lot I’ve been to

Susan Hahne: Very courteous and friendly. Made sure vehicle was inspection ready.

Orlando Fernandez: good service good price and quality in the cars they sell

Ben S. (emails): Very decent honest dealership.

Pak Man: Great deals...awesome selection of cars and very professional sales staff

ALEX Swerdlow: Good quick and polite.agent helpful .thanks

Syed Irfan Hussain: Excellent service

Giovani Perez: Just bought a used vehicle from NEMC. It was worth the trip from CT! Very competitive price

Muaz Muneer: Great experience. I would absolutely recommend this dealership.

Ismath .Rilvan: They have a good amount of inventory and all of their cars are a lot affordable compared to other dealerships. My car has been driving perfect and haven’t had any issues

Kevin Cardona Cruz: I took a truck out for a test drive with this dealership and at first it was working fine, then when I was heading back to the dealership I noticed that it felt like the brake weren’t working, so I asked my mom who was next to me if she could drive to see if that was normal, she took the wheel and started drive and then at a stop light by Applebee’s the brakes didn’t work and we rear ended another truck. As you can see the air bag were deployed and thankfully we weren’t on the highway, otherwise it could’ve been a fatal accident and when the whole thing happens the people from the dealership were the last to get there. In addition to that they blamed us for their faulty truck and said that we were distracted while driving, which I can say we were not, we were both very attentive. After the whole police report on the accident the man for the dealership didn’t even address my mother and I, nothing, not even a simple apology and when my mother went to face him, he said “ it was your fault cause you went too far from the dealership, if you I had been closer to the dealership I would’ve taken responsibility for it” even though we were only about 7 minutes away from the dealership. Also this man was dressed like a teenager that lives in his moms basement, not profesional at all.

Peter SWIFT: While searching for my first car I stopped in and started working with JON, who was enthusiastic about me being upfront with what I wanted. He was the first sales person that I worked with on my search that really worked around my wants and budget. Because of this, I found a car that I loved my first trip in and bought it later that day. They then detailed the used car and it looks brand new! Would highly recommend, 10/10

Maria Paredes: It was very nice to stop and check the cars for sale, I was welcome with a huge and friendly smile, many selections and good prices, come and check the shop if you have a chance.

Jesse Conway: I happened upon Flynn’s by chance, saw their lot of cars while at a shop across the road about to be ripped off. I was shown a few Chevy Passenger vans they had and ended up buying one. The experience working with them was no pressure and awesome. Greg and Dwayne were smart, professional and very, very fair. What I paid for my van was beyond fair, they also do great work to their vehicles getting them ready before selling them to you. Buying from them was like dealing with an old friend or family. I will recommend them for years to come!

Carmen Nieves: The guy I dealt with was very nice. He gave us a good deal. Car under 80 thousands miles.

Harvey Christian: Bought my car from there a year ago Still have not had any problems tge transaction with smooth

Lisa Duffney: This is the best place to get a car. I have twin daughters and was looking for months for a dealership I could trust and that was reliable and this is the place . The owner was friendly truthful helpful and went over everything about the vehicles gave me all the confidence that I was getting safe reliable vehicles for my 17-year-old twins. I would highly recommend this place it has clean cars that are reliable and safe. I felt like I was working with a friend not a sales person !

Samuel Watkins: Honest staff. Have been buying from him for years, reasonable prices.

Easley Family: Brought a car off him and his brother and plan on going back

Judy Batista: Flynn's Auto Sales is a wonderful little dealership with grade A service. The cars are well taken care of with great prices. I recommend Flynn's to anyone looking to purchase a car.

Cheryl Ann: Bought a 2005 Ford Focus ZXW with (known issue) warped front rotors and was in need of an oil change (I agreed to doing these repairs for a lower price) Immediately after registering started having electrical issues.. Doors locking and unlocking while driving and within weeks the car is stalling whenever it feels fit (can only drive 20 or so minutes) and will not restart for hours.. So one Month later the car is parked and I am car shopping - Would NOT recommend to friends or enemies

Stefanie Buckley: Bought a car here and realized it had SEVERE frame rot. Had I ever been in an accident, my children and I would probably be dead

Christine Talbot: Bought used car & had problems right away. Returned car for repairs. I gave him 2 weeks. At the end od 2 weeks called & said my friend was bringing me to pick up car. Car wasn't on the lot & not repaired. I have spinal injury for 11+ years & wear neck brace but had to walk almost 2 miles because car is still leaking antifreeze & car overheated.i live in Conway ma so even tho i had cell phone with me & carry triple a i was in no service area. Tried calling & not only no answer at dealership but voicemail is full.i went without a car for over 6 months & saved up for this one. I'm hoping he Will see this post and fix this.the overheating happened today which is only a few days after i got car back

OxiWun “Austin Ingram”: Wonderful people to work with! Very professional, fixed every issue I've had in the past eight months. Would recommend them to anyone looking to buy a car or get repairs.

Luis Torres: Friendly and nice owner of the dealership..few nice cars

Clifford F: Good place

John Noble: The best car buying experience we ever had...

Chuck Ford: Great customer service, inexpensive vehicles.

Joe Bissonnette: One of the very best car buying experiences ever! The owner Chet was upfront and honest about everything and even let us in on a few things we did not know about buying a car. I will be returning to them when time to purchase a new car myself. Completely satisfied with our purchase! Thanks for everything Chet!

Melissa B: We recently purchased a car here. The owner Chet is a very pleasant man with wonderful customer service. He was honest and upfront about the car and had everything that needed to be done done by the time we drove it off the lot. In the future we will absolutely be going back to Charm Auto.

Pamela Kaniecki: excellent people & excellent deals. I have bought 2 cars there over the years.

Cheryl “C Figgy” Figueroa: Friendly family owned local business helps those who need help financing vehicle's or Auto repairs

Adrian Peters: Long wait times. Weird attitudes. Dull selection. They do ohkayyyy mechanical work though and will fix mistakes.

Juana Gonzalez: WORST SERVICE EVER !!! Trash SERVICE , TRASH WORK ! Horrible customer service ! Charged me 3000$ & I couldn’t even drive it around the block without it turning off !!! DONT RECOMMEND , they only want $$$$.

Maria Janice Cosme Velez: Used cars are too pricey. No one came out to help me while i was searching for a vehicle.

Juan Rodriguez: Horrible place, sketchy. Don't waste your money

Alexander Santiago: Mmmm

Encarnacion Varona: Not sure what kind of business this is. Bad customer service, no one ever knows anything whether you call or go in person. Everyone seems lost. Shows that they have a lack of communication within their own company. It was a complete waste of time. They lie n decent.

Nancy Ferrer: Bueno

E Weezy: Really dope owner

Collin Provost: Always satisfied with the service and value!

James D: This is the place that I go whenever I have a automobile situation that needs TLC.

Brenda Barton: They know how to work on cars. Friendly staff

Robert Crosler: Great service

Neva Lopez (Murphy): Complete thieves and they have a bad reputation in the area as well. I wish I listened before I dealt with them. I had issues with the administration right off the bat.I bought my 04' Cadillac SRX in Jan of this year. Today I had them take it back and I said I was done working with them. A $10,000 car that barely lasted 4 months. It's a sublease contract. So' your at mercy to their will.When I registered the vehicle, I asked for a letter from them so I could put on my Veterans plates. (Because It was a lease option)Yvette, one of the three on the administrative team. Said, "No, why don't you wait until you buy the car." Um, what? Scott the owner corrected the situation and made up a simple letter stating I could in fact put on my Vet Plates.My car was serviced for mechanical issues every single month I had it. When I first bought it, I couldn't even have it because it was in their auto shop for another 2 weeks. (They said it was because of wiring issues)In their contract, it states that you can only use their auto shop. However, communication with the shop is horrible. I would bring in the vehicle for a minor issue and wouldn't get it back for a week. After receiving the vehicle back. All the same issues were still wrong. Maybe one minor thing fixed.The check engine light was a constant issue. The owner, Scott. Said:"Oh, that doesn't really mean anything."Everytime the car was services the light would be back on within a week.Two weeks ago, the car stalled on me. I went into Advance Auto shop on St. James in Spfld. Thinking, maybe its the battery. They used their code reader and picked up on three issues. One was the head gasket.I called the shop and told them I need the vehicle serviced again. The very next day. My engine blew. I called the shop and the owner Scott picked me up and put my car on the flatbed. I gave him the code list that Advance auto gave me. He said, "Oh, yea yea." And put the paper in his pocket. He then went on to give me the "little lady treatment". My engine blew because I didn't put oil in it.I never received a check oil indication. That was also verified in the shop when they pulled some hose and the light didn't come on. So what I said was verified.I had already had a claim open with my insurance agency because over the winter, a bound job had fell off the front and the paint started to chip everywhere. So because I already paid the $500 deductible for that fix. I asked if we could use the money for the engine. Scott agreed. After all, a working car is better than a pretty one.Scott said the issue were all my fault because of my place of employment makes me use my car a lot. I had told Susan, another one of the administration team, where I worked when I signed the contract and she said they would look the other way. When I brought that to Scott's attention, he asked her and she said that conversation never took place. I was made out to be the liar now. (I'm a post 9/11 Veteran. I'm big on integrity)Scott also made me sign a document stating all mechanical repairs were my responsibility to fix. When I was supposed to only be responsible for the bond and paint. When I caught the issue. Scott said he wouldn't even give me back the vehicle unless I sign. Which means, I would have lost my job without a car.I received my car back Friday April 5th. The check engine light came back on that Sunday. Wednesday April 10th, my head gasket blew. Their was oil and coolant everywhere.Today I called them and I told them to just take it back. My warranty is up and the MA lemon law is still in place. However, I just want to walk away from these people at this point.I went to Kia on Riverdale and when they looked up the vehicle in the system. It was previously filed as a total loss. Which means Scott and his mechanics must have rebuilt this Cadillac and put it back on the market for idiots like me to see a nice pretty shiny new car. Even though the vehicle mechanically was damaged.Kelly blue book valued the car at only $3000 in good condition.

Brenda Lopez: All my cars are there but last one, no working good

john williams: Great place to buy a car! Service after the sale is superb !!

Barbara Hopkins: Great people,and great service!!!

J GONZALEZ: GOOD PEOPLE AND VERY FRENDLY

A. Hernandez: Rob was a really good guy. He explained everything literally step by step. He got us into a new car and went to the dmv for us (they were being a-holes) He worked on our sale and held the car for a little over a week. I would recommend Williams to anyone who is trying to build their credit... Awesome people. Awesome management. 10 stars!!!

Rebecca Stephens: I bought my SUV here