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1. Massachusetts Department of Transitional Assistance - Springfield
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· 97 reviews
243 Cottage St, Springfield, MA 01104
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Hennadii Strok: Допомога імігрантам ,зокрема кошти на продукти харчування.
Emma Partridge: ABSOLUTELY Horrible customer service, EXTREMELY rude and doesn’t seem to care about anybody.
Rhoda Finnin: Great for assistance in foodstamps
Natalya Tkachenko: Friendly and helpful
Unego Yao: Friendly and professional staffs welcome you once enter the building 🤗
Mike K: Just sat on hold for 20 minutes waiting to speak to somebody. The representative completely ignored what I was saying about the website not loading, ignored my question, repeated the same information that I already knew about where to apply and then she hung up on me.
Raven Brielle: Very disrespectful. I gave the lady my social and she hung up in my face .
David Last: Fast and helpful. Nice staff.
Wendely Nieves: Awful. They called and I asked who it was and the lady refused to tell me who was calling so she hung up because I refused to disclose my information when I don't even know who was calling. I had to look up the number.
Valeria Akimov: Answer the phone!
Isandra Cuba: Rude customer service hung up on me without asking if I needed anything else. So rude she had 0 manners 0 respect and a whole lot of misery.
Neeko A.: The case workers are rude. If I could give 0 stars I would. Every single case worker I have had encountered with was rude and snappy. I’m sorry but in this line of work you must be kind and understanding. They give you their numbers and never answer or return messages left. My case was closed due to them not calling me back with the proper information I needed. Unprofessional.
Kazandra “Kazy” Agron: They should have to take a class on how to treat the community they serve. Everyone from the moment you walk in...including the officers are rude and look bothered to be doing their job. It's really sad that the one place you go to get help it's so cold and uncomfortable to come in. Please advise people on how to be kinder with people who are already struggling enough in life. Thank you.
Big Guy Mal: Can't get through to anyone. They are very rude and impatient when they actually do answer. I was told I should have already known the answers to the questions I had. Extremely unhelpful.
Pedro Flores: VUENO PRIMERAMENTE LOS SEGURIDA QUE ESTAN EN EL FRENTE SON VIEN RASISTA PORQUE NO SABEN ABLAR O TRATAR ALAS PERSONAS,NO SE COMO TIENEN PERSONAS ASI QUE NO LE INPORTA NADA,SI TIENEN UN PROBLEMA EN SUS CAZAS NO LO TRAIGAN PARA SU TRABAJO.LO UNICO SON LOS SEGURIDA MAS NADA.
Damarys Lopez: Been calling for almost an hour and no1 answers and its 10 am I know they aren't on break
JLz Pun: Sooo much nicer then the old dta and it’s super fast now!
Lauren Gunsch: SUCH A HASSLE! Every single person I speak to in this place tells me something different. Know one seems to actually know what they're doing and I have to jump through endless hoops. It's always one more thing and then you're good, one more thing and then you're good, only one more thing and then you're all set. It's never ending! PLEASE retrain your staff so that they all know what exactly is going on! PLEASE
Celeste Deleon: always a bad experience coming into this place doesn’t matter how many times they relocate staff are always careless especially when you are waiting in line to be given information. They will see you and take a lunch you’ll be in that line until they get back from lunch
Christina: Quickest experience I've ever had at the DTA office. Brand new facility with plenty of parking. Arrived at almost 1 and left by 1:45
Donna Anton: Thanks to Chad everything worked out great, he truly went above & beyond to help me.
2. Social Service Department - Springfield
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· 3 reviews
112 Industry Ave # 1, Springfield, MA 01104
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3. Holy Name Social Center - Springfield
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· 16 reviews
53 Alderman St, Springfield, MA 01108
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Nathaniel Reilly: I go there for a subculture community event every week and I love interacting with this one maintenance guy there! I will literally go out of my way to help him out or even just get to say hi to him
Marlene Prosser: Went there to vote on Tuesday, easy in and out.
Raymond LaValley: Good place to meet people and receive the spirit
Deanna Frink: Easy place to vote! People were very friendly and showed me what to do since it was my first time voting there!
S M: Visited for. Basketball game. Gym was clean and there was plenty of parking.
anthony gentile: Very nice Thanksgiving dinner put on for the community. A lot of young children attended, with a visit from our Mayor and special Springfield k-9 "mango".
Leah Scibelli: Had a great time
Holly Grant: Holy name does alot for the community
ROBERTO RAMOS: Good and best
Andrew Dumas: Awesome
DELIA VELASQUEZ: Me encanta porque es un lugar que puedes saber que Dios te ama durante la Misa.
4. Department of Youth Services - Western Regional Office - Springfield
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· 7 reviews
280 Tinkham Rd, Springfield, MA 01129
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ion covalenco: Food sucks
Gina Caracciolo: This place is HORRIBLE
Jaime Montanez: Pros: Good money, lots of hours, paid training, entry level corrections.Cons: Constantly on your feet/walking, office politics, too many bosses, constant firings and re-hirings, a lot of callouts.
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5. Jewish Family Service of Western MA- Main Office - Springfield
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· 11 reviews
15 Lenox St, Springfield, MA 01108
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Hennadii Strok: Є парковка, милі люди...
L.Love. Sweetie: Wow very disappointing... And very discriminating especially after what was said to me on the phone..
Aminta Pleitez: Un lugar de seriedad y cumplimiento escuchan alas personas y asen realidad sus sueños Dios los bendiga 🙏
Wilfredo “Wil” Rivera: Great place to work with. Their services are priceless.
Yabets Bekele: Awful service here I’m just trying to help AfroPIE.com especially front desk..
Vincent Franklin: They provide excellent counseling services. I've been going for some time, and they really help people.
6. Department of Children and Families - Springfield
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· 16 reviews
112 Industry Ave, Springfield, MA 01104
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Sun Venusta: Be careful with someone with the last name PADRÓ. She has no ethics. Far from worried after the family or the children, for her, the professionals are more important, just like her. She realized that I knew who had reported me unfairly and that she was going to sue her and what she did was that warned her and saved the skin of that cheapy psychologist. Very badly.Cuidado con alguien de apellido PADRÓ. Ella no tiene ética. Lejos de preocuparse por la familia o los hijos, para ella son más importantes los profesionales, como ella. Se dio cuenta de que yo sabía quién me había denunciado injustamente y que la iba a demandar y lo que hizo fue que le advirtió y le salvó el pellejo a esa psicóloga barata. Muy mal.
Christina: Haven't thought about this in forever, but when I was younger I was very badly abused by my mom. Got to the point where DCF put me in foster care after being whipped with an extension strip by her. They kept me there for a while. All i wanted was to live with my dad and not my abusive mom. I was told by DCF that in order to go live with my dad I had to say that none of the abuse that my mom put me through happened. You guys don't care about kids, you care about money. Justice should have happened
Kee Bee: Disgusting people. Claim to want to "strengthen" your family, but make up lies and withhold information to the parents so they can try and take your children without performing a proper investigation. I don't understand how this system is still in place. I've heard so many bad things about this department. No matter how many families complain, no matter how many times this place gets caught in lies and manipulation, we as parents are NEVER HEARD. It's sickening.
Cheveka Maldonado: Horrible system... they act like they care for our children, but they don't! They mistreat parents and break families apart...
Linda Blais: Bad people work here
fireyy ramen: Def just straight up lies to you and you’re children they just take away you’re kid without doing a proper investigation and take them and don’t even tell you for 3-4 days that’s their MO
Melyblaze Gardens: They are understaffed and over worked making decisions about children’s futures without doing a proper investigation
Ігор Ткач: Terrible place
7. Springfield South WIC - Springfield
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· 11 reviews
1771 Boston Rd, Springfield, MA 01119
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Ada Counsman: Friendly
Ada Landry: Hurried but friendly
Jocelyn Rivas: They never answer the phone. I left them a voice to re schedule my appointment and they never called back then cancelled my wic benefits and never told me unprofessional
Sean Bracey: Impossible to get in touch with! Phone extensions send you everywhere except where you are trying to get. Once you do get an actual person, they have a terrible attitude like it’s your fault their automated phone system sucks, and you’re taking up their valuable time by calling. It was easier and faster to drive to Springfield, than call these people. Good thing my P.A. Is more professional than the administration!
Earnest Ford: They help so many families with milk produce diapers check ups for children.
sion: This specific satellite office of Caring Health Center should be the template of how ALL health care facilities should be ran. Everyone in this office makes you feel comfortable and welcome like you walked into your own home.Next, you meet the staff...Diane and Tianna (the best women ever!), finally Heather McCarthy (also the best!)I have been very impressed. Its tough to explain in words how personable these ladies are. Their kindness and knowledge speakes volumes. Their interaction with all patients lets you know, they care about ALL of their patients.The word is spreading quickly about the high level of care the staff at this particular office is giving.Therefore, in my opinion, you should run, not walk, to recieve the best medical care in Springfield. They go above and beyond, not just because they have to. That's just the genuine nature of these ladies at this office.Very proud to be a patient myself as well and my 4 yr old daughter.Noraa says hi to everyone!!!
8. Open Door Social Services - Springfield
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· 10 reviews
287 State St, Springfield, MA 01105
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9. Department of Children and Families - Springfield
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· 30 reviews
140 High St 4th floor, Springfield, MA 01105
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10. Casa of Springfield - West Springfield
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· 1 reviews
246 Park St, West Springfield, MA 01089
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11. The Carson Center for Human Services - Springfield
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· 20 reviews
120 Maple St #219, Springfield, MA 01105
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12. Puerto Rican Cultural Center Program - Springfield
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· 1 reviews
111 Marble St, Springfield, MA 01105
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13. Springfield South WIC - Springfield
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· 4 reviews
WIC Office, 532 Sumner Ave, Springfield, MA 01108
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