Best TB Clinic Springfield Near Me

Courtney Henderson: The NP was prompt, knowledgeable, and very helpful. Great experience overall.

Tram Diep: DO NOT go here. The people who run this branch is very unprofessional and irresponsible. The first time I made an appointment for 350pm , arrived at the clinic at 330 and the nurse was already gone without leaving me a notice. I waited for 30mins before i found out nobody was there.The second time I came back for a TB test read and the clinic was close due to "unforseen circumstances "I dont even understand how they're still in businness

Bobbie Canty: THIS IS NOT A COVID-19 TESING SITE

Anna Salter: Arrived 10 minutes early. NP failed to call the right phone number and saw other patients that arrived late after us. Waited 30 minutes in front of her door. Very unhappy with the care delivered.

Mary Silvano: Very rude people will not use it again waited over 1 hour and the chart said 7 minutes it was ridiculous and the doctor what ever you want to call her was very rude she better get another job or better attitude

Morgan Smith: Jennifer was amazing, listened to all my concerns and did a thorough, necessary physical examination for a skin condition. She caught a skin condition 3 previous specialists did not. After 7 months of irritation, she was finally the glimmer of hope that I was getting the attention and treatment I needed.

ben s: Fast, efficient and friendlyMade an appointment online, in and out in 22 minutes (in fairness it was the first appointment of the day so zero chance of getting delayed due to a patient in front of me needing more time with the physicians assistant)Would give them 10 stars if I could.

j: checked in online and made an appointment, was still made to wait over an hour for service. nurse was sweet so it was fine

zahrah legree: Called to check price of uti visit and also checked online. They both said uti visit is between $89-$129. Long story short, that’s not the case. In order to treat you they’re policy says they need to do a urine dip. Which isn’t included in the $129 and to send it out is an extra $80+. They know this but will still tell you the visit is $89-$129this is just to see them basically and meds aren’t included either. To top it off the lady/ nurse was unprofessional and rude.

Ileana view: Waited 35 minutes to be seen after walk-in when it was only a 6 minute wait. I was feeling very under the weather , sore throat , fatigue and ear ache . I had to knock on the door to let her know I was in the sitting area. After several minutes I was finally called in 15 minutes before closing for her to denied me service for not having a $10 copay without running my insurance . I had come here in the past and my health insurance doesn’t require me to pay upfront they always send me a bill in the mail . I call cooperate crying feeling very sick and frustrated and complained. They apologize about 10 times and they even agree it’s illegal to deny service to anyone just because they don’t have a copay . To make a long story short cooperate will give me a call back within 2 business day . They lady on the phone was very nice attentive answer all my question and ask me to go to the next minute clinic but unfortunately they were close . I will never come here again .

Kimberly Dotiwalla: Appointment was on time. No way of following up with the Nurse Practioner by phone, no one answers they have a recording on with no specific help

james roule: Went here thinking the name minute clinic meant something. Sat there for an hour after signing in. Doctor come out after maybe 30 mins and doesn’t tell anyone anything about a wait time then goes back in. Better off going to an actual walk-in where the doctor isn’t fresh out of school and it takes 4 hours to maybe see her

Roman Lavrov: Very slow... Had to wait 35 min instead of 18. Young doctor is not very professional.

nana gyamera: I needed E.K.G. for my procedure I did my lab and everything what I need was E.K.G. from my provider I called to scheduled appointment and they asked me the date of my procedure I told them so they scheduled me 03/15/23 @ 9:10 am to came. After all the notification and calls, a day before my appointment they called to told me that it was a mistake they will get back to me the next day which was my appointment day they called to told me that THEY WILL NOT DO IT because MY PROCEDURE IS OUT OF STATE I was so disappointed but it is okay and that is not the first time the last time we were there waiting for pepper work we were forgetting it took us forever to get out of thereThat place is not what it used to be anymoreI'm soo glad that different hospital did it for me

Dana Young: I Am A Patient At Bay State Mason Square Its Really Sad That My Dr.Dont Want To Help Me I Asked Her For Help I Almost Cried To Her For Help I Need I'm Depressed Over This Please Help Me Please

Alana: I’ve had enough in the works of taking the office to court

Minerva Zapata: Aquí no tienen etica para tratar sus pacientes. Yo misma ya estoy tratando de tener mi médico primario en Boston . Llame esta mañana a solicitar refil para una medicina de la presión junto con otras . Fui a la farmacia y no la han enviado y voy tener tres día para ir no la tomo . Ahora llamo y me dice que no es emergencia …

DALE.K WALLACE: Beautiful 👍💯...

kim allaire: This was my first time here and I usually do not write a Review. The staff were all very friendly and Doctor Cecily Wiswall was Amazing. She didn't rush at all and was thorough with every part of my health. She answered all my questions and even looked up a vitamin I was taking to make sure it was right for me! Even the woman who makes the schedule and man who weighed me and took blood pressure were kind and happy! I can't say enough how refreshing it was to have such happy people take care of all my needs!

Jessi Gonzalez: Mason Square has been mines and many low-to middle class individuals care providers since diaper wearing days. I truly never had a problem here because when I did go I was always young and still curious. Now that I’m older I will be switching my providers because this is unacceptable. I Called 4 weeks in advance to set up a Medical Clarence and lab appointment requested by my surgeon. I was told there was nothing available and I’d be contacted back when so. When not hearing back, I continuously contacted them back and was told about an email going around and again, “I’d be updated about availability shortly.” When I finally got a call, I didn’t get my desired date and would have had to push my surgery 2-3 weeks back but I was satisfied I finally got the appointment. When feeling relived, I get a call back not even 2 hours from the appointment confirmation call just to be told that you no longer provide evaluations for OUT OF STATE SURGERY?! I don’t understand how that even works, nobody is going to get surgery in Massachusetts! I wouldn’t say that the receptionists were rude or unprofessional, honestly they were patient and I understand they can only do so much in THEIR position, but as a medical field ITSELF, you’ve showed me uncoordinated work.

Trish Nonya: This Drs office is the worse. You guys dont care about patients. You cancel appointments and don't let people know! Are you going to pay me for my time missed from work for a telephone appointment that I been sitting here the last two hours waiting for. Finally got ahold of someone at the office after about twenty minutes to tell me the person canceled. Nice of you to let me know. I honestly think the medical board should look into how you guys run that place. There's always some kind of issue when it comes to you guys taking care of my health. Currently looking for another Drs office. Stay away people.Don't come here! It's impossible to get any type of referral that doesn't take months to get. No one wants to do their job and when you call them out on it you're the annoying patient that's just trying to be a Karen 🙄 Drs dont care and never follow up. I had to make an appt just to get them to notice that my lab work showed that my iron was really low.after fighting with them for a month about my low iron. I'm fighting to get a Dr to listen and care that I haven't been well and that there's something wrong with my body. Please go some where else please

Sirena: Staff are beyond incompetent. They tell you they'll get back to you "at the end of the day" but neglect to tell you they never received the paperwork you sent in to them and therefore have nothing to get back to you about. They'll tell you they'll send you something but fail to inform you they cannot email and sharing of information must be done in person. You end up doing their work for them with how much you have to call and advocate for yourself. Long wait on the phone just to be transferred to the wrong person just to wait longer then getting hung up on.... the examples are endless. Staff do not know the difference between he and she when referring to a specific physician on the team therefore causing complications that shouldn't exist if they all understood how to do their jobs. Doctors are no better, making fake promises and never seeing through on them. Saying they would make referrals or prescriptions or complete paperwork that never got done. Not only that, but the building is in a bad neighborhood. You can see empty alcohol bottles litering the streets. Definitely leaving this place. Unfortunate. Never had a problem at any other Baystate facility but this one needs to hire more competent people. It's astonishing how these people are still working.

Elizabeth “Liz” Santiago Gingras: Um hello answer the phone I shouldn't be waiting on hold this long to calmyou guys watch me walk in and see the phone still ringing and you Poppin your gum.

Mike Nieves: My first visit went very well. My doctor and nurse were nice and understanding people. I would definitely recommend.

Tajinique Jones: Very unprofessional. I’ve been going since i was younger and I’ve always had bad experiences. Now that I’m an adult and i take care of my own appointments i can really see the unprofessionalism first hand. There’s been times i made an appointment and i get there and they tell me i don’t have one. One time i went for an emergency post covid and the nurse told me none of the doctors had returned from their lunch break when they were supposed to .. and i waited a long time before i left and still wasn’t seen. My last straw with this place was after they told me i would get a call to schedule my appointment because they couldn’t book me that far out and then never got a call. So taking matters in my own hand (because i really needed my appointment) i would call to try to schedule but i would always get the “we have to call you back to schedule” or when i would make a complaint about that i would get the “we will have the manager or nurse call you back” it was so much run around and i never got my appointment scheduled OR A CALL BACK.. Then out of no where i get a message saying I’m scheduled for this random day and time that they just gave me without confirming or calling me to see if that could even work that day. After that experience i had decided to leave the practice. I hope some day it’s handed over to a new team of management because i would never recommend this place to anyone.

Lecil Sweeting: To be completely honest my doctor Elizabeth Boyle is the best she always helps and attend to my care needs and Tanya Johnson is the very best employee up there she really loves and cares for her patients and will go to back for you if need be but just like every place there are some bad apples in the bunch but not every just a few but I been going to this place since they opened and would not trade them for nothing in the world

Summer Russell: How do you lose someone's lab specimen?

Matthew Creighton: I really think this place should be investigated for the way the handle patients. I needed a prescription changed because the one I was on was causing me some side effects. Instead of taking the time to look through my chart they called in a prescription I already have. Now I'm going to have to wait until Tuesday because of the holiday to get the proper medicine I need. How can they run a Drs office like this ? Nothing but issues with this place.***EDIT***: funny when someone leaves a bad review someone writes a good one not that long after. Stop the b.s your place sucks

Maria Concepcion: The place is great, very clean and very professional.

Iris Franzz: Excellent

Stephanie barrionuevo: My mom take form to get help from a PCA will still waiting... almost for a month... I’m Now they don’t know where is the form... bad workers

Spy Turk: DO NOT COME HERE IF YOU DON’T WANNA FEEL EXCLUDED! I had appointment at 10:55 and they took me in after 50 mins later. They told me to wait outside and I been waiting for 50 mins standing outside and I told them that I have standing issues because of my leg muscles. They don’t care about you. What a poor service. There is bunch of rude employees and bad service.

Nicole Jones: My Dr is great

MARISSA Surbaugh: One again thank you to the medical team that helped out with our 1 month old son. This is the second time they treated our son with the upmost respect and the one on one with him. Thank you to the nursing staff they always made sure our son and us had what we needed at all times and thank you to the doctors that kept us updated through the process on what to expect and not expect.

Jose Cabrera: Today April 19 came into this hospital with leg pain. I was seen at triage and they told me I might have a blood clot, but yet they have me sitting here for over 8hrs and they tell me I need to sit here and wait. This is insane. You will die here

Adam Wade: understaffed. be patient

David Graves: Our son was transferred to baystate hospital and the medical staff here was amazing and thorough with him thank you to the doctors and nurse who helps us through this process with our new born we would recommend this hospital over any other hospital

wifi ad: Some of the doctors in the hospital seem to be from India recently with a heavy Indian accent. It seems like they might have come here during the pandemic when there was a healthcare provider shortage. This doesn't necessarily mean that these are good doctors. This hospital needs better doctors. Nurses are very nice even though they are from other countries.

Timothy Murphy: Saved my life!!!

Daniel Lynch: I declined everything I could, spent less than 20 minutes getting attention (at the hospital for less than an hour total), it wasn't an emergency, I wasn't in critical condition, my vitals weren't even elevated, and yet was given zero information or choice about my brief treatment then was sent a $7000 total bill. They're not compliant with 45 CFR 180, they intentionally added unnecessary and hyperinflated items to the bill, and didn't take the dispute seriously. I hope the employees that saw me that day get paid over a $1000 an hour, because that's the only way the charges make sense. One Ex: They said I had to take a Covid test, which I tried to decline, then charged $182 for it. Meanwhile they set me loose before even getting the results so obviously it didn't effect the care at all. Just another money gouging method.

Adrian Garvin: Always very courteous and helpful. But that ER maybe too small

Marc Caldwell: The most impersonal hospital ive ever been too. My daughter went into labor and Baystate is where they had arranged to go to. When we got there There was no triage done and her contractions got closer we had to keep asking for assistance from the security guard. After about 45 min someone finally come and got her. We had several family members there and all had to wait in the general er waiting room. There were family or other waiting rooms. Absolutely the worst hospital process ive been through. Throughout the deliverly process there was no way to get any updates. I would never go back there. Find another hospital to go to

Keana Whitfield: I usually hate coming here because of the wait time but I do understand that they are busy saving lives behind the scenes. Anyway I came here because I was having problems with my trach. I was having shortness of breathe and when I made it to the front desk one of the workers immediately saw something was wrong with me and rushed me to admissions. While waiting to be checked in the other nurses also rushed to my attention because I was having a really hard time breathing. They took me to the back and assured me I was in good hands and I was. They did everything they could to control my breathing and I’m so thankful for those ED nurses who acted fast because that was so scary for me. Everyone at baystate is nice and everyone focuses on care. I have plenty of great experiences here but that one really took it up a notch. Thank you 🙏🏾

Zy Benz: Horrible hospital they do nothing

Kayla Moore: Very rude labor nurse laughed at me for saying I have pregnancy gas I will not come here I’ll drive a hour first

Hector Morales: When homey shot me up the folks here sewed me up real good. Ain’t dead yet!

Patrick Gregory: Unfortunately not all trips are born out of pleasure or business. My sister was admitted to this hospital after suffering a massive heart attack. I made the frantic trip home to Massachusetts , dreading every ring of my phone. My sister was critical, requiring a hybrid type of heart bypass surgery. Getting to the point , this hospital was impressive from the attendants who valet parked my truck to the surgeons who saved my sister’s life!!! The nurses in attendance at the Mass Mutual CCU were without a doubt absolutely incredible! Their attitude, professionalism ,compassion and commitment to their profession played a critical role in the successful outcome of my sister’s life threatening condition . My hat is off and my heartfelt thank you goes out to all of them

Katya Ford: Great experience in ER. Thank you everyone!

The Real D Nation: I been in this emergency room since 11 am still waiting to be seen this is the slowest hospital service I have ever seen in my entire life I recommend if your ever in need to be seen go somewhere else worst hospital in Massachusetts I even asked for a doctors note for my job after sitting here for 7 hours and they told me no not without being seen I watched people come in after me and leave already by the time I get seen it will be 12pm and I came here at 11am the way they treat people is horrible planning to file a lawsuit I just sat there from 11am to 733 pm and still never was seeing or given a note stating I was there

Wigwam Luc: Definitely a no star rating. 98 year old grandmother goes by ambulance to Baystate er at 7:30pm - due to a fall. In pain- at 2:30am we are told she can go home vitals all clear - ct scan and xrays are clear as well. I said absolutely not she can’t stand and is in agony- the dr responds oh really? Thats not in her notes. Seriously??!! After insisting they do more scans low and behold- 2 fractures in leg also ankle and foot! Oh but she is fine ! Go anywhere else but Baystate. I need a whole new review for the front desk and security- just as bad.

Jay O: I cannot explain the exceptional job the doctors, RN's, CNA'S, medical interpreters and specialty doctors such as nephrologists, respiratory care personnel have done while caring for my mother. The rapid and professional approach is noticeable. The care, communication and treatment is clear, concise and within the ethical means. From the ER to the 5th fl. (Daly) the treatment has been great. The hospital is clean, the temperature appropriate and environmentally safe. Needless to say, this is the only hospital we consider for my family.

Ahpakach Yo: *Be warn* this hospital will make you wait in the waiting room for very long hours👉over 13 hours without treatment, without seeing a doctor forcing you to leave then send you a large bill for just sitting in the waiting room. This hospital is running an insurance fraud/scam on patient's insurance, BBB should be investigating this hospital.

L C: In ER. Nurses told us no one in ER waiting room getting seen today because they are full. That unless we are dying we aren't getting seen. When I ask for my labs they said i need to wait until a room becomes available which isn't until much later the next day. At least if they released the labs you can make an educated decisión on wether to leave or not. The wait is insane.

Hennadii Strok: Парковка, туалет в середині будинку.

Ju Cin: They were friendly and Really fast once I got in. There was about an hour and an half wait but it wasn’t the staffs fault. Extra star because I left my beats and Bryan brought them out to me!

Chaz J: Waste of time. Didn't want to drive to my primary physician. Sick as a dog for 10 days and was told it was allegy. So after 4 hours of wait- medications prescribed was not even covered by all three of my insurance. Did not even listened to my lung or heart. Did the doctor go to medical school in the Caribbeans? Never again.

Wil Roman: Alyssa and Bryan were great during my visit! I felt cared for and Bryan certainly made me feel safe about my injection.

Cheryl Patenaude: My husband fell and fractured his thumb an recieved many cuts and bruises. The staff was attentive, kind and thorough. The office itself is well kept and very clean! A special shout out to Bryan who gives a great tetanus shot and manager Jennifer. Thank you all!

Andrew Paul: Worst place ever don’t go here! They are rude and are quick to rush you out.

Brenda Purdy: Jessica went above and beyond for me, she created a solution to an issue and ensured the highest quality of concern, and attention to assist me with a complex situation all with a smile! She deserves a raise/promotion! Thank you!!!

Jacqueline Glasheen: My husband went to this Urgent care with back pain. The service was excellent! He was seen quickly and the staff was extremely friendly and professional. The facility was immaculate! We will definitely be back!

Kristy LaPlante: The care was thorough and timely. Jennifer and the entire staff was a pleasure to deal with. Would highly recommend. I will be returning for any future health needs.

Cathy: Wait time was ridiculous 2 hours. People who came in after me were seen first. Wish I had driven to the Urgent Care I usually go to but this place was close when I got out of work. The only plus were the girls at the front desk .

David Wezniak: In my years in the medical field I have NEVER seen someone act the way the MA did at this location. Falsifying medical reports is a serious problem and when a patient has high blood pressure at the time of visit, you are supposed to record the exact pressure reading, and check it again after the visit. Instead they just wrote a normal reading (after telling me it was much higher!). Then putting a body temp down without actually checking my temp....again, documented a normal reading. When asked pain scale, I reported 6 he documented 4. You have better luck and care at an ER. Thisnplace is a joke

Chelsea Lee: Horrible experience, over the years this place has went downhill. I used to come In get checked in and promptly be called to the back. This time around the check-in process is ridiculous and you make patients do ALL THE WORK. Checking in on a nasty tablet that aren’t wiped down after every patient uses it. Then checking in again on your cell phone?! Absurd. During my visit the computers went down. This making patients fill out ANOTHER form answering the same questions for a third time. All this waiting for 3 hours for me to be told I should probably go to an emergency room. Staff should be well informed enough to make proper judgement on when to send someone elsewhere or let them sit and wait.Will never go back to or recommend this place to anyone.

Eric Niedziela: I brought my daughter in for an ear infection and had a great experience. The front staff was very friendly, and the provider was very kind and professional! Great experience!

Gina Boyer: Always quick and efficient care

Gilberto Otero: Friendly and very helpful. In and out in about an hour. Doesn't get much more express than that. Location is also great. Definently recommend .

Kiki Holmes: Being transgender never did I expect the Dr. To come in and ask what my preferred name was! Amazing staff on hand here, from the front desk to every person I dealt with was a pleasure ❤️

Nomaris Reyes: The front desk ladies are rude I almost got denied medical attention due to not having my insurance card with me when I'm in tears from my pain on top of that even me having insurance info now on file and no copay they ask for my bank card and she said I wouldn't get charged and I did get charged and she said she couldn't help me with that so unprofessional and Inconsiderate

Orion Darkalf: Excellent, friendly, fairly quick!

Brittany Sweet: This is by far the most efficient urgent care I have been too! Everyone is very professional and able to assist all of my family’s urgent care needs !! Highly recommend this practice !!

dean pierce: Very professional and knowledgeable