Best Santander Boston Near Me

daniel nigatu: 125 causeway st very bad customer service. They didn’t respect customers not only one day two days nobody in front of me I was waiting 10min they took behind the window they didn’t give me service I never seen bad customer service like this so bad😡

Paul Clark: Closed on Saturdays and Sundays

Christian Glover: Terrible, they don’t care about their customers at all. They took my car away and expect me to pay a fee that takes what most people make in a month, they expect me to pay that same amount in a few days. I would never recommend this place to anyone

Zhu Haipeng: Someone called me to schedule an appointment, I agreed and when I walked 15 min to this location, it is closed. Very frustrating and confusing

Adam Foy: Horrible bank. Won't alert you when your gonna overdraft at the ATM. Conisending

Donovan Fung: Let me start with the good, then I'll give input on the areas Santander really needs to work on ASAP. I financed my car through Santander and hardly knew who this bank was before I chose them. They gave me the best interest rate. I also love the fact that when ever I call I'm never on hold for more than a minute. But this is where things go bad. In 2021 there is no reason a financial institution of this magnitude does not have an app. Just a simple app would help them run things so much smoother. Also anything I need to do over the phone, they can't do over the phone. I needed to make a payment after I was locked out because for starters when I was in the website would accept my card that I already previously used. Then I forgot my online password and this happened after hours. And when I decided to call, the website basically briefed me that everything I would need help with the agent wouldn't be able to help me. Also Auto pay is a complete hassle to set up. And if your auto pay doesn't go through they won't allow me to set up auto pay for another 6 months. This really has started to bring so much frustration and I'm starting to wish I stayed with my auto loan bank I used previously. Because it feels like Santander is set up to make default on your loan.

Zane Sheibley: I paid off my car through these guys. For like twice what it's worth but that's neither here nor there. What bothers me is that they refuse to report it to any of the 3 the credit bureaus. After everything I've paid they just said they WILL NOT report it because of their own reporting errors. Doesn't make sense. I dodnt do anything wrong. They did. And I have to pay for it

Patrick Leavitt: God Bless this company..

Pamela Viera: If this teller behaves like this on a Jet Blue flight then I would be afraid to cone into bank for fear of what she would do. Such bad behavior in such a small space and with children within hearing distance having to feel afraid. Get the woman some mental help.

Lucille Pena: received a letter giving me hope of a loan offer, went to the bank my husband and I wasting our time, to get put down again. ..not good people don't do this to people trying to find a way out of debt', we had the funds to pay it back , all we needed was a small loan, not nice , but God will provide.

Arianna Smith: Friendliest people I have ever encountered at a bank. So extremely helpful.

Andrew Huber: I'm done with this crappy European Bank and their lousy on-line platform and service. Updated my phone number, now it locks me out of my account every 3 days. Can't send verification text to cell phone because update was within last 30 days.....

Tarek Asry: I love my bank!

Ricardo r: Roche

Jamie De’rosa: Best assistance I ever had at A bank Very understanding and very helpfull, If you ever have a problem with your bank this santander is the best one to visit

Benika Sims: My review is for corporate and not for the actual branch. I have a car with santander as the loan officer. This is my second time having a car note in my life but this is my first 2 months with this particular company. the CSR are extremely rude. I have never had a hard time with my payments ever. yet my first month I had to pay 3 payments and now my second month 2 payments. SMH their reasoning is "you can't pay in advance".

Jackson Diaz: this locations is closed

Sam Gillis: Santander bank is the absolute worst experience I’ve had. They decline charges due to “lots of network updates”, they had an issue with their system which stopped direct deposit from occurring for 3 days!!! They also constantly charge maintenance fees which we need to go into the office weekly to reverse.The people at the bank are nice, but this bank is crooked. Avoid avoid avoid

Chia-Hui Ho: effective workers.

Dylan O'Neil: Very efficient, though a little pricier than other locations.

Jose Aponte: Excellent banking

Evan Plomaritis: If you have time and effort to waste make sure to sit down with Josh.

Md irwadi “Aizal” Ahmad: Santander Bank Good for me and peopleThank you for your bank I like ✌️

Abdussalaam Alim: Greatest

Isadora Cruz: On January 14, 2021 I went to Santander Bank to withdraw money from my account. The Bank is located at 61 Harrison Avenue Boston MA at 11:38 am. I work at the hospital and this branch is very close to me. Xie Zheng Lei was the branch teller who gave me the money. When I told her the amount, she asked for my ID (Which I understood because of the amount) she took it and passed it to the teller next to her and started talking in their native language. I found that extremely rude because I could not understand and I thought they were talking about me. Xie counted the money by hand and also used the money counting machine. I asked for a receipt, an envelope and left the bank. Immediately, I went to Citizens bank at 580 Washington st. Boston to deposit the money into my other account at 11:45 am. The branch teller used the money counting machine and told me that a $100 bill was counterfeit bill. I was shocked and very very angry. I asked to talk to the manager at this branch immediately. I spoke with Herb Wong and he explained that they could not give me the counterfeit bill because they needed to make a report. I did not want to waste any time and return to Santander bank. Herb Wong told me to take the report, the copies of the counterfeit bill and go back to Santander to speak with branch manager Betty Chan.I went back to Santander bank and ask to talk to Betty Chan. The branch manager was on vacation. I asked to speak to an assistant manager or a supervisor and for my surprise they did not have anyone there. I was furious. Nobody wanted to talk to me or help me to resolve this problem. Eric Hall one of the personal banker was the only one who tried to help me by calling and sending emails to other banks. Eric was the only one who went above and beyond to calm me and make me feel comfortable.Eric Hall sent me an email saying, “We checked into the counterfeit currency report from Citizen’s bank that you presented. Due to the fact that the money had already left the branch and traveled to another bank, neither bank can offer a refund for the $100 due to the concept of time outside the bank.” I went the next day to Eric and asked to withdraw the rest of my money and to close the account. Then, I asked Eric if the money counting machines that they have there are supposed to find counterfeit bills and he said that Santander bank at this specific location does not have them. I was very angry at the fact that I could no longer trust my bank. I do not know if the Xie (bank teller) robbed me and put the counterfeit bill there.Every day I work very hard and now, I am out $100 and Santander bank have it. Due to this experience I can say that Santander Bank is the worse bank I have ever used. I will tell my experience to everyone I know.

RankBlue: mom works here so yeah (she’s a super duper nice teller don’t worry)

Zhenhua Dou: I just wanted to get $20 from the ATM machine. And the charge fee was $5. It’s more like robbing.

Alan C: It's closed

Ce y: Great service. Andrew was very helpful

Jin A: Noah Wright, Kavita, and Nicole are all awesome. As for Rafael who claims to be a branch manager, I am disgusted. Also, Dillon the investment banker automatically told me to use the online investment banking platform. Oh, what a joy. I am so done with Santander. After my checkbook ends, I am closing this account. I am disgusted by their racist and prejudicial behavior 😒

Josh Vaughn: The tellers at this location are awful and have terrible customer service. Went this morning and the teller was super rude and she was not helpful at all. I would highly recommend staying away from this location.

Norberto Campos: Great place to do buinness

c c: Samantha and Omar are very friendly and professional.

F T (Ungodlydemon): Not sure what the only other review is doing being "one star", this branch is lovely and the customer service is perfect.

Maria Terentyeva: Fast service, nice people!

Ashley Mendelbaum: An apparent new policy means that they refuse to break bills for you if you aren't a customer. This policy is garbage.

Manan Shah: The manager who was there on the call was very rude when we asked her about a code to transfer money from our international accountI feel customer management skills should be better than this

neluv4tea Haynes: Every time I go into the Santander I get this older lady and she is always so nice and we always end up in these nice long conversation about Florida which is where I relocated from. there is never a line when i go always in and out.

Deus Animo: Belkis was patient and helped me. Thank you.

Jesus De los santos: Thanks 😊

Battaliondan: Very disappointing. Consistently received incorrect information from the banker with whom I was working. Promises regarding money-hold and wire transfers was inaccurate. Specifically inquired about potential offers for the two new accounts for an individual relocating to the area. I was told there was not, only to receive in the mail an offer for $400. The banker volunteered (I did not ask) that he would contact me in two weeks. He did not follow through, nor respond to my message five weeks later. New checks were promised within ten business days; still have not received five weeks later. Rather than waiting any long, I closed both accounts.

Matthew Luca: I recently completed a transaction at this Branch and received excellent service, particularly from the teller Belkis Rodriquez. She was very kind and walked me through the entire process. I would recommend using this branch!

anjaneya naik: Been to this bank to open my students checking accountLuis arias was too good and pretty much helpful with each process and would recommend to everyoneA great place to start your banking journey

Labdhi shah: The staff is not at all cooperative. There is no help whatsoever.. It might be the worst bank I have ever seen.

Praveen Singh: Zero Support.You ask for support on a problem you are facing and this lady "priscila" will tell you"You are not the first and you wont be the last person to face this problem"

Cristian Feliciano: Talk about no support. I went here because they told me to go to the bank where I opened up my account. So I followed what the banker told me only to be met with a banker with the worst customer service skills I've ever seen in my life. Never mind the fact that he never accomplished what I asked him for when we left the room(in a bad note) he called me back in. Not to aid me but to try to insult me, you're at work please have a level of professionalism. I didn't report him because I didn't want anyone to loose a job for acting stupid on a bad day,but this led me to write the review they deserved on sites alike this. To create an awareness of what's to come at the bank.

shashank shet: Best customer service ever. I had some problems with another Santander branch which made me visit them thrice. I came here once and that's all it took. Kudos to Shirley and Nik! Appreciate their hospitality and service.

Renzo Mancini: Staff were very helpful and friendly - a good banking experience

D C: Worst bank in the world! Scammers! I think that the people that work here are all likely uneducated. The VP Donna Wolfe, very rude and condescending when she speaks, very unprofessional with little class whatsoever. I don’t even know how a bank could hire anyone with very little customer service and no class. Never have I ever, dealt with this kind of disrespect and unprofessionalism in my life. Nobody is helpful in the company, they send you from one person to the next with little knowledge of customer service orhow the bank works. Scatterbrained. The tellers, loan officers, customer service representatives are all ignorant and immature. Do not go here, they will not provide you with the kind of customer service you need. Just a bunch of unprofessional “pos!” I wish I could give ZERO stars!!!!!

Curators Eye: Shouldn't you be able to trust your bank? Rachel Perry, the manager, is a liar. I entered a stop payment and it was not executed. Rachel lied and changed her story to cover up the banks mistakes, suggesting that I was responsible. Their mistakes cost me $4,000!