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1. MGM Springfield - Springfield
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· 10102 reviews
One MGM Wy, Springfield, MA 01103, United States
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Joshua Haffner: Smoke-free! My pregnant girlfriend was able to join me. They have made huge upgrades since the addition of sports gambling.. beautiful. Doing great things for Springfield
Troy P: Was in the area due to work. The building has a historic feel to the building. The rooms are clean, modern and luxurious. Gaming floor was entertaining although it reminded me that the house always wins but had a great time just wish the waitess/waiter was easier to find when needing a drink. Plentiful covered parking. Would definitely visit again.Rooms: Clean, luxurious and modern.
Nick Sampson: Fun casino. Payouts have always been decent since it’s opening. As how typical casinos work, the house always wins. MGM Springfield has a good rewards program. If you’re a frequent flyer, you get very good food comps.Easy parking, easy exit, and the best free parking for Thunderbirds. Now if we can just get the massmutual building fixed up downtown Springfield will be full of stuff to do!
Susan Hanecak: Had lunch with some old classmates at the Tap room. Food was great friendly service nice looking bar.
Lucy Bultrón: I love to come to the casino, there's free parking and I always have a great time walking around and playing at the slot machines. I love having a membership and getting FREEPLAY money to play at the slots. I will never forget the last time I was here, I was playing at the Piggy Bank slot machines and I was winning as I went into active labor when my water broke. So disappointed that I had to leave because I was definitely enjoying my time there before becoming a mom for the first time.
Wilda Gladden: Great I like it nice place .I loved MGM .and the service is great .Rooms: 5/5|Service: 5/5|Location: 5/5 …More
DY M: We visited the casino to play some slots. The MGM garage parking was not difficult to find while using a GPS APP. There are five levels to park. There are stairs or elevators to use to enter into casino. We approached the front desk to receive a complimentary free $20.00 playing card. The atmosphere was bustling with people playing slot machines. We explored and found many restaurants wrapped around the outskirts of the playing floor. There is a free self accessed soft drink beverage vending dispenser. There are floor employees that can help in teaching one how to use the slot machines if you are unaware. There are many security guards at each entrance of the playing areas. There is a movie theatre on the second floor via elevator. Your playing card receives reward points when eating at the restaurants inside casino. Employee waitresses will bring free drinks while you play. The atmosphere felt safe and enjoyable. MGM is located in the south end of Springfield, Ma., So take advantage of Laflorentina Bakery, Mom & Rico's, Frigo's, Red Rose Pizza, Ciro's which are restaurants located outside of MGM. In all, it was an enjoyable day to explore what MGM has to offer. It's not a very large casino like Foxwoods or Mohegan with all the shopping stores, but it's nice to have a casino in Springfield. We're ready to go back and play more slots. Take a ride and share your thoughts on MGM.
Sam Wallis: The biggest drawback to MGM's casino is that its building space limits itself to such a degree that it can hardly be felt as a casino. Even such, if one were to disregard its spacial limitations compared to places like Mohegan, MGM still feels lacking in other areas. There are hardly any video poker machines now, compared to years past where they at least had their own section. Not only that but a number of my favorite games have gone missing. There are no more James Bond slots and during my last visit I didn't even see any Monopoly slots, its all Eastern themed games and ultimate link stuff.The staff and food court were friendly but the game selections and variety have taken a hit in my opinion.
Betty hernandez: Not good at all food expensive and could nit even change money none of the machine e working my birthday night was a waste up there never again poor serviceRooms: 1/5|Service: 1/5|Location: 1/5 …More
Mike Paladino: Beautiful casino but something needs to be done about all the people hovering around the slots waiting for your game. They made me feel very uncomfortable.Location: 5/5 …More
Devon Berardinelli: Safety: Lots of security, obvious signage.Rooms: 5/5|Service: 5/5|Location: 4/5 …More
Rory Madden: I wish they offered $10 Craps and better odds on video poker, but service is great and it's like 10 minutes from my house. Pretty sweet.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Justice 4ALL: Small but perfect. I love the atmosphere and convenience of MGM Springfield. Cool clubs to check out on the weekends also. Mature crowd, great live 🎶Rooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Great value …More
Bruce Casey: Free parking, couldn't believe how easy it was to get here. Came for the bar (highly recommend) and dropped some $ at the casino. Highly recommend, us so easy
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2. Clarion Hotel & Aqua Lagoon Waterpark - West Springfield
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· 777 reviews
1080 Riverdale St, West Springfield, MA 01089
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Omar Rios: Sleep and GoRooms: 4/5|Service: 4/5|Location: 4/5 …More
Michael White: Great place to bring the kids for a beach like experience.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly …More
Yago Alam: Nice indoor pool. Its a homeless shelterRooms: 1/5|Service: 1/5|Location: 1/5 …More
Adventures with Jax: I brought my kids today and I was disappointed. The pool area is nice but it's dark. I asked the lifeguard and he mentioned that he told his manager and the manager responded that it cost thousands of dollars to fix. The changing room was disgusting, dirty with wet diapers and trash in the floor. I understand that they had a previous session before the one I attended but the least they can do is make sure everything is clean before people arrived. They need to remodel this hotel ASAP.
Jeanette Crespo: Great for family great staffs I'll Recommend it to anyone clean Room's to stay in I just love it staying there!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
VICTOR Estrada: Thanks trulyRooms: 5/5|Service: 5/5|Location: 5/5 …More
Heidi Horne: I attended an event and the room was dirty before the host even set up. Then the staff was really rude to top it off. The only nice person who seemed to like ppl was the maintenance man. Also the life guard in her fuzzy uggs and sweat clothes didn’t seem very interested in making sure people were safe unless she was life guarding whatever was in her cell phone. A happy staff would go along way in that place. Save your money don’t do an event!
Bernd Schulze: Das Hotel ist in die Jahre gekommen und bräuchte unbedingt eine Renovierung. Die Zimmer riechen nicht gut - das kommt wahrscheinlich aus der Schwimmhalle. Schade.
Jen Boylan: I was trying to bring my teen her for her birthday with a friend during winter break, but the water park is only open on the weekends. Thankfully I checked all the details before I finished booking. Very irritated, because I did a search for specific days at places w/water parks and this showed up despite not being offered those days.
Miss Ashley: This hotel looks absolutely gorgeous! I didn't stay in any of the rooms, but attended an event there. The room was plenty large enough, clean, and spacious! The lobby welcomes you in and the peek I got at the water park looks like so much fun!
Luz Rosado: Deteriorated place for a stay.
Stephen Onofrio: If you have any good expectations stop right now, besides having a roof over your head and a bed to sleep in, this place is pretty awful. The smell in my room and the disgust of how dirty everything was, this place needs a complete overhaul. Had to spend $30 on cleaning supplies and sprays just to make my room somewhat clean from the grime and scent, just brutal.
Crystal Hill: First and foremost I was double charged and I did not stay at all. Upon check in for 3pm the receptionist was very rude. Heading into the room the lights did not work we tried plugging them into different sockets which did not work as well the room had a very strong unpleasant smell. I left out around 3:30pm came back for 6pm my daughter had friends over which I told the receptionist. Upon the kids being there one found something inappropriate under the back side of the bed when brought to the managers attention nothing was done so one of the smaller children touched a used condom which had stuff inside of it smh. I check out within a hour of actually being in the room. They also have people living there which was uncomfortable. The pool is a $10 charge the water park is $20 I knew of the water park price but was not aware you have to pay for the pool and it’s only open from 4p-7p which was not stated anywhere when booking. The manager rudely stared me and my family up and down I am African American my fiancé is Latino when I asked why he looked at us like that the comment he made was uncalled for I truly felt discriminated he literally paused what he was doing and stared for a while. I was uncomfortable to the extreme I do not recommend I have stayed at all sorts of hotels in different states and countries this by far was the worst. I was told my double charge will be back in my account I have yet to get it I requested a refund of all charges and was given contact information for someone who can not help with the issue I called the next day and all I did was get a run around highly disappointing
Lou Esposito: Well this will be a mixed review. The staff was very nice. The music venue was also nice, but I had no hot water in my room. Had to take cold showers, and they said they would look into it, which they didn't. When I spoke to the manager on my last day there, he knew nothing about it. I was told they had no rooms available to give me, and that was the end of the story. I realize this is a Clarion issue. The staff doesn't own the hotel. This is no way to run a business.
lisalynn ochoa: Worse experience ever. Air conditioning did not work, filthy windows and crumbs on the floor. The phone had no dial tone. Called manager said there was no other rooms he would refund my stay. 3 weeks later no refund and no return call. Apparently the Operation Manager Michael White is never there. Avoid this place.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
3. Sheraton Springfield Monarch Place Hotel - Springfield
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· 1390 reviews
One Monarch Place, Springfield, MA 01144, United States
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wenchi wu: Walkability: Downtown areaFood & drinks: Many food choice near hotel
Laurency Wyatt: Great location. Steps away from the arena for events. Lots of food choices near.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Brenda Cody: The front staff members steal personal information. I’m sure it was the girl with the short black hair and big eyes, or her little friend that seemed overzealous to see me frazzled. I have filed a police report and will be holding this company responsible for the private information this woman has obtained and disclosed online. Not only did I stay at this hotel in expectation to have a safe place while in town on business yet arrive back after a long week of disasters to find not only has my safety been put at risk due to her disclosing my location/stay, but my personal information and credit card information used not even a full 48 hours after my stay. this was completely unacceptable and the whole process with authorities will just make things so much harder on me than they already were. Thank you Sheraton for being so “reliable” as the reviews online stated. I will be telling everyone I know to steer clear of this place when in Springfield, MA.
Ross ramsey: The very 1st Sheraton in the world
Betzaida DiLapi: The hotel is beautiful and the room was clean. Elevators broke down. Elevators would jump at every floor as people were trying to get on or exit. Took the stairs as much as possible. We were on the 7th floor. There isn't much to eat in this area on weekends and Sundays everything is closed.Rooms: 4/5|Location: 3/5 …More
Marc Frantz: Overall terrific property!
Malachi McManus: Nice motel to stay in I travel a lot for work service was okay breakfast was not great but i just ate somewhere else
MaryAnne: The room was beautiful, and the view of the Memorial Bridge wasn't too bad either.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Justin Martin: Nice inside. Actually nicer than I expected considering the location.Rooms: 5/5|Service: 5/5|Location: 3/5 …More
Moshe Schonfeld: The place is in desperate need of an upgrade, and my bed was a seesaw
Corey Baker: Decent Sheraton
Taiz Juarez: Muy bien exelente i muy linpio
Dexter Villanos: When there is weather outside, the buildings are connected with a bridge.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Eric Turner: Ok with meRooms: 3/5|Service: 4/5|Location: 4/5Hotel highlights Great view …More
4. Courtyard by Marriott West Springfield - West Springfield
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· 148 reviews
885 Riverdale St, West Springfield, MA 01089
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Paul Lavallee: Exceptional accommodationsProfessional, friendly staffBest place to stay in the area - hands down
Michael Hill: New style Courtyard so it was new and clean. However, there must be a secret weight room on the second floor, I stayed on the ground level, with all the load banging. Oh my you probably need to do a U turn to get in. Just so you knowRooms: 2/5|Service: 2/5|Location: 2/5 …More
Rosa Rivera: Attended Lincare tutorial on the use, cleaning and maintenance of a BiPap machine at the Marriott. Clean and friendly atmosphere. Reps were very patient, helpful and informative.Location: 5/5 …More
Patrick: Breakfast for me and my son. Staff is great, rooms so clean. Impressed with this hotel. Cost was high for me but because of Biden and this administration, that isn’t the hotel’s fault. Would recommend this place especially if you’ve got a family. Nice small gym, swimming pool, and snacks available.
Pete: The room layout was poor. HVAC fan blows air against desk, preventing effective temperature control.Rooms: 2/5|Service: 4/5|Location: 3/5 …More
Kevin Groff: Do not listen to the bad reviews. We had no issues at all with this hotel. Check in was a breeze. The guy who checked us in was super friendly. Come to find out he's moving in a few weeks, too bad as the hotel is going to lose a great representative for their front desk staff. The room was very clean and out of all the hotels I stayed in the last 2 weeks I slept the best in this bed. Felt like we were at home. Yes you could occasionally hear others once in a while but tell me a hotel you can't. We have a 2 month old that it didn't bother so I'd say hotel noise isn't that bad. Breakfast isn't free but I'd rather pay for something that comes to the table freshly cooked vs a free breakfast from others that ya never know what your going to get.
Barb O'Connell: Loved the gym, much better than most hotel gyms. Good service too from the reception and food services. The bed was comfortable and the room layout done well.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More
David: My team and stayed here for little over a month. The hotel is nice. Good gym with all new machines. Bistro is handy when you don’t want to go out. But what gives this place 5 stars is their staff! This team is just fantastic. Thanks to Greg, Chef, Jeremiah, chase and everyone else for making us fee at home!
Becky Tollens: Great check in, nice roomsRooms: 5/5|Service: 5/5|Location: 5/5 …More
Londyn Jo: I really enjoyed my stay this past weekend. The room was spacious and I loved the shower. Overall the hotel was clean and the staff was friendly. There is one person who was extra pleasant and a pleasure to talk to his name is Kestler Ransom. His hospitality is unmatched. I’ll definitely be staying again.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Delphine Ettinger (Ashes57): Lovely staff, there is a pool but we didn’t get to go. We spent one night there. The room was nice, the beds were confortable. It didn’t include breakfast which was a bummer. So went to the gym and grabbed a drip coffee back to my room.
Tad Kpandja: Great staffs and services, great location, however no courtyard though.Rooms: 5/5|Service: 5/5|Location: 4/5 …More
Jeremy Wallis: Great placeRooms: 5/5|Service: 5/5|Location: 5/5 …More
Nitzalice Pizarro: The first problem was when we registered, apparently the card was not accepted and we need another one but the money was taken out of our bank account. If we had not verified the amount of the bank, we would have been charged twice. Before registering, we had called to confirm how much the accident deposit would be and they told us an amount and it ended up being double. The bathroom in our room was full of hair but we were really tired to protest. We decided to order a margarita at the bar and the service was really horrible and we couldn't enjoy the drink because it didn't really taste good.
Mitzi Carvajal: Good location, safe and convenient. Good clean modern well cared for interior. Shower design was bad it sprayed all over the floor. Sink faucet design was bandit sprayed all over the counter. Bistro was poorly staffed, service was slow and food was not good. And lots of mistakes at the bistro.Rooms: 4/5|Service: 2/5|Location: 5/5 …More
Duke Sean: Nice Clean Hotel. Check-In was a breeze.Definitely recommended.
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5. Hampton Inn Chicopee/Springfield - Chicopee
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· 594 reviews
600 Memorial Dr, Chicopee, MA 01020, United States
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Patricia Oliveira: Very close to the highway, close enough to Amherst. The service was great, and the bathtub was pristine.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Brian Simmons: Stay at this hotel often. Great location and many restaurants within walking distance. Starbucks next door. Large lobby area.Rooms: Clean roomsWalkability: Many restaurants within a 10 min walk.
Craig Piazza: I had a nice stay. Room was clean, staff was friendly. Price was very fair… will be back again.
Alicia CARTWRIGHT: Elevator needs to be updated.Rooms: 4/5|Service: 3/5 …More
Penny Hatch: The rooms, the staff, the breakfast and especially the bed was absolutely amazing!! I will definitely recommend to all my family and friends the Hampton Inn. Thank you .Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet, Great value …More
Ivette Santiago: Muy pequeña el área del desayuno y muy temprano ya a las 9 no había casi nada del mismo.
Sam Barker: Rooms: Very clean.
Donald Chapdelaine: I was shocked hair in the shower the soft chair, and the desk chair were both broken. The bed was equal to my bed in basic training so I would also call it broken.Rooms: 1/5 …More
John Edger: Food & drinks: Near byRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
Chadd Braine: Great Hotel!Clean and the customer service was top notch! Stacey who is the director of sales took care of our group and went the extra mile! We booked 42 rooms and everything was perfect! Thank you!
Bacwords203: For what it was it was ok. Breakfast was good.Hotel highlights Quiet …More
Kim Guy: I loved it! Everything was clean the staff was nice I even had locked myself out and immediately got another key the jacuzzi was wonderful I definitely will be back
C S: Great place to stay and enjoy the area.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value, High-tech …More
Margarita Quinones: Very clean very neat I would definitely stay there again.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More
6. Residence Inn by Marriott West Springfield - West Springfield
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· 314 reviews
64 Border Way, West Springfield, MA 01089
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Nhojjy Relluf: AC unit loud!! But nice place over allWalkability: Right next door to Hooters
Magaly Rios: The suit are huge and they have a pool and free breakfast
Tina Atkins: Breakfast is horrible. Package food!Rooms: 5/5|Service: 4/5|Location: 3/5 …More
Joseph “Whitegreyhat” DeSantis: Super modern. Friendly staff. Accessibility, next to highway entrance.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Great value …More
Bhavik Patel: Rooms: Rooms were generally up to date however our bathrooms were clearly not upkept properly nor were they cleaned thoroughly as one of them had a pungent stench.Walkability: Can walk to other places from here but wouldn't really say it's very walkable
Karen Peillet: The entire staff were AMAZING!! It is so trying to travel onbusiness & keepmy fingers crossed I get comfortable accommodations. I WILL definitely make sure when in area again to book here. Clean, inviting & even a fireplace for a calming retreat after 10 hr work days!Bar non- THE most restful business stay I have had in many years. A home away from home. A HUGE Thank you to your entire staff!!!!Appreciate all you provided!!
Sean Wilmot: The issue that I have with the hotel is pet friendly. I don't like dogs and I didn't pay almost 300.00 to listen to dogs barking. The people with the dogs should be on a different floor than people who don't have dogs. Besides that the hotel is goodRooms: 5/5|Service: 5/5|Location: 5/5 …More
Elizabeth Lambert: The suites are gorgeous and spacious, I didn’t use the pool or anything but everything looked clean and inviting!
Tina Balliet: Place is great 👍🏼Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Silvia Lollin: Horrifying loud squeaky elevator, smelly carpet, dirty countertop… worst of all: a bad quality frying pan that cut my thumb bleeding with its sharp lump inside…Just a very terrible stay for me.
Martin Bellanco: Room was clean and comfortableRooms: 4/5|Service: 4/5|Location: 4/5 …More
Jim Cleveland: Nice, clean comfortableRooms: 5/5|Service: 5/5|Location: 5/5 …More
maw2140: Not nearly clean and well-kept enough for the price. Shower curtain was too long and stained; towels looked liked someone had handled them hastily; pillows didn't smell too fresh; no plastic ice bag (I use them for covering remotes), among other issues.The lobby staff were amicable and there was a small 5-pack of alcohol wipes in the room, which was cool, but I would not stay here again.
Ron Mays: Stayed there for 3 months. Not well maintained. Often trash piling up in hallways and outside trash bins. This does not live up to Marriott standards. I think Marriott management would be embarrassed.Rooms: 3/5|Service: 2/5|Location: 2/5 …More
Debbie Herr: My room was incredible! Super clean and comfortable. Breakfast was awesome and staff was amazing 👍. Thanks for being part of a great softball weekend!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Robert Stone: GOOD for familyRooms: 5/5|Service: 5/5|Location: 2/5 …More
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7. Hilton Garden Inn Springfield, MA - Springfield
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· 727 reviews
800 Hall of Fame Ave, Springfield, MA 01105, United States
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Diane Palmer: Super great staff and location.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly, Great value …More
Chris Maxim: Nice clean rooms!
Allyson Wynn: I just want to say how much I enjoyed staying at this hotel. Everyone was friendly and helpful, especially the night staff - Tammy and Marcella.I arrived in Springfield around 11pm, expecting to take a lyft from the train station to the hotel for my stay. I could not find a lyft anywhere in the city so I called the hotel to see if they had any suggestions because apparently Springfield does not have cab service either. Tammy was a rock star! She actually came and picked me up from the train station while Marcella tended tothe hotel. Then when I got to the hotel starving, they made suggestions for dinner and activities for the next day. I opted to purchase a frozen meal and a drink from the pantry; Marcella offered me plates, napkins, etc . for me to enjoy my meal as if I were out and about.The breakfast buffet was very good, the room comfortable and clean. Overall I had a fantastic stay but wanted to shoutout Tammy and Marcella for making it even better! Thank you ladies for saving the night for me!Nearby activities: NBA Hall of Fame Museum is across the parking lot, 7 min walk to the MGM Casino and 10 min walk to the Dr. Seuss Museum
GFL GFL: No recommendation for this hotel Hilton Garden Inn Springfield MA. Cobwebs on the ceiling in the room, as if they had not cleaned it for a whole year. I took a photo just in case and complained to the front desk. I would not recommend this hotel to anyoneRooms: 1/5|Service: 1/5|Location: 5/5 …More
Carl Pfefferle: Clean rooms and great service!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet …More
mmchirico: Convenient and clean hotel, well-situated off the highway, near restaurants and amenities (Starbucks). The rooms / halls/ common areas feel run-down and a smell of cigarette smoke remained. Helpful staff.Nearby activities: Basketball Hall of Fame
Michele Lanci: I booked our stay through Expedia. We arrived at the hotel after driving three hours to be told Expedia canceled our trip. The receptionist said she couldn’t help us and there was no manager to speak to. I finally spoke to the manager Shane. He was rude. He spoke over me. He wouldn’t let me speak. He hung up on me and refused to come to the hotel. We had two families without a place to stay. We were over three hours from home. After waiting two hours another manager, Adam, helped us and we were able to stay. Not sure why we were told there were no rooms and then they found rooms. Our stay at the Hilton ruined our trip. I won’t use Expedia or stay at the Hilton if I can help it.
Ping Vuong: Very neat and clean
Elisha Hourihan: I spent the weekend with my 2 boys and we had a very relaxing stay. The pool and Hot tub were so nice. The gym was just right to get a little workout at. The beds are so comfortable!Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Romantic, Quiet, Kid-friendly …More
Orlando Severino: Nice place with plenty for parking. Kind staff.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Michael Benjamin: This hotel needs a good update including new bedsRooms: 2/5|Service: 5/5|Location: 4/5 …More
Robin Holden: It's a nice hotel, always has been. It can be a bit tricky to get around on and off the highway if it's your first time. There are place to eat within walking across the parking lot distance. The only issue was more times than not the elevator stank like weed, as did the area waiting for the elevator on the main level. The breakfast is better than many HGIs, but allow you self some time as it's not quick, but it is tasty and reasonably priced, I think the omelette was $12 with home fries and a side of breakfast meat.
Dominique Holliday: Our room was clean ! No issues there, the front desk just did not give us our meal voucher when we first checked in and also when we called the front desk at night to ask them to bring an extra comforter they said they would and they never did. Other than that our room was great ! The curtains really block out sunlight which really allowed me to get some long overdue sleep.
Sheron Wilson: The GM Adam was great, I explained to him what was going on and he had a listening ear to what I was going through. He showed great skill and empathy towards the customer. You can tell he is knowledgeable and compassionate about his customers and job. Thanks Adam IRooms: 5/5|Service: 5/5|Location: 5/5 …More
Diane Kmec: Just a few comments looking for money.Rooms: 5/5|Service: 4/5|Location: 4/5 …More
8. Candlewood Suites West Springfield, an IHG Hotel - West Springfield
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· 302 reviews
572 Riverdale St, West Springfield, MA 01089
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Deana Porter: Had a wonderful stay. I loved the kitchen and full sized fridge.Rooms: 3/5|Service: 3/5|Location: 4/5Hotel highlights Great value …More
Donna Costa: Most definitely recommend great placeRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More
Robbie Phillips: Stayed 2 nights (saturday and sunday). Checked in but didn't get to the room until around 10:30pm. Upon arrival to our room on the 3rd floor, we heard constant loud noise and banging coming from above our room. It sounded like a party was going on. I waited to see if it would calm down around 11pm I tried calling the front desk (no answer) then went back to the front desk to report the issue. The noise died down enough for us to fall asleep, however, around 4:30am! I was woken up to the same noise and had to again call the front desk! Our second night went much smoother and I asked the front desk if the same group would be above us.. They stated "no" and they didnt' seem surprised at the issue and apologized, they also stated the manager would review the issue in the morning (monday) and would probably give us a discount.Monday morning we checked out around 10:30am and the manager asked how our stay was. I explained the above to which I got "Sorry about that, let me get you a receipt. Be well."Cool, thanks..This topped with the hotel smelling of marijuana smoke and the loud noises will probably be reasons enough for me not to utilize this location in the future.
sandi stewart: Perfect for my daughter extended stay as a travel nurse. Manager Susan Daley and her staff are wonderful. My daughter's room was cleaned, comfortable a mini apartment away from home. We wanted to make sure she was safe, comfortable close to the hospital and in a quite place. This place provided everything she was looking for without having to rent a short term lease apartment. Anyone providing less than 5 star review is not being truthful. As a parent I felt comfortable leaving my daughter here in Springfield at this location. We looked at several locations from apartments to airbnb to other hotels to bed and breakfast and this was the best option for us. Thank you so much. We get to fly back home knowing our daughter will ge safe and close to her job.
La Mode Mens: NiceRooms: 5/5|Service: 5/5|Location: 5/5 …More
Maria Bareiss: I needed a break from the world. I just wanted a hotel with a hot tub and a comfortable bed. This place exceeded my expectations! I had a room with a kitchen; it even had a dishwasher! Every person I interacted with was polite. Everything was super clean. I really liked the Dove brand soap & hair products! Usually I just use my own products because hotel products are often too aromatic for me.Nearby activities: It's near restaurants and not far from both the casino and helpful cannabis dispensaries. (I recommend Dazed.)
Jeffrey Stone: Rooms: The room has a full size stove oven fridgeRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly …More
David Smith: Very Nice SuitesAnd Clean .Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Sebastian gerena: Super nice rooms that have little kitchens. The beds are actually comfortable and the bathroom is nice. RecommendedRooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Quiet, Great value …More
Dean Shelden: Great room and very clean. Directions took us to the place. It could be missed as you need to go up a slight hill.Rooms: 5/5|Service: 5/5|Location: 4/5 …More
Hazel Rosario: I enjoyed my stay very much. Very clean place and the staff was very friendly and service full.I highly recommend this hotel. Thank youRooms: 5/5|Service: 5/5|Location: 5/5 …More
Alicia D.: The staff was extremely friendly and accommodating. Great attitudes and very proactive, we felt very welcome. They even had a crib set up and ready in our room when we arrived. Very clean and pleasant stay.Rooms: 4/5|Service: 5/5|Location: 4/5 …More
Kristen Ott: I reserved a room for 8/5-8/7 and tested positive for Covid 8/1. As a responsible adult, I cancelled my reservation as to not spread the illness. Because of this, I lost almost $500 due to their garbage cancellation policy that required a cancellation before 7/29. I would recommend staying at literally any other hotel that does not employ predatory cancellation "policies" during an unpredictable pandemic.
Ali Nieves: We had a long day and me and my family decided to stay in this hotel. It was all fun until the first night we saw 3 spiders in the room we was staying in. When me and my family went to go to the pool, there were people staring at us in a weird/rude way, they got all their stuff and left like we was about to steal.. Other than that, we had a fun time at the hotel!
M: Make sure you read the fine print they will find any reason to ask you not to stay here and find another hotel
James Lovering: Quick and easy check in. Plenty of parking and the parking gas lots of lights. Rooms was very clean. Check in staff of kind and friendly.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
ShuaiQi Hu: My friend left her watch in room. Friendly staff found them for her. Thank you thank you ❤️
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9. Holiday Inn Express Ludlow - Chicopee Area, an IHG Hotel - Ludlow
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· 371 reviews
321 Center St, Ludlow, MA 01056
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10. La Quinta Inn & Suites by Wyndham Springfield MA - Springfield
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· 1624 reviews
100 Congress St, Springfield, MA 01104, United States
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11. Tru by Hilton Chicopee Springfield - Chicopee
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· 580 reviews
440 Memorial Dr, Chicopee, MA 01020
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12. Howard Johnson by Wyndham Springfield - Springfield
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· 383 reviews
1356 Boston Rd, Springfield, MA 01119
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13. Fairfield Inn & Suites by Marriott Springfield Holyoke - Holyoke
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· 290 reviews
229 Whiting Farms Rd, Holyoke, MA 01040
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14. Hampton Inn West Springfield - West Springfield
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· 545 reviews
1011 Riverdale St, West Springfield, MA 01089
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15. Hampton Inn & Suites Springfield/Downtown - Springfield
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· 734 reviews
851 E Columbus Ave, Springfield, MA 01105
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16. Holiday Inn Express Springfield Downtown, an IHG Hotel - Springfield
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· 383 reviews
145 State St, Springfield, MA 01103
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