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1. Enterprise Rent-A-Car - Worcester

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· 232 reviews

75 Madison St, Worcester, MA 01608

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Enterprise Rent-A-Car: what do users think?
Enes S: Kevin was a great help and made the whole process smooth. Hard working guy and will answer all your questions. Great car selection and customer service by Kevin!
Ink Life: Wouldn't recommend
Angie Alvarenga: Worst customer service ever.
Sarai Soto: Beautiful experience very nice employees very attentive and friendly great service.
Loyc wambo: I had a rental car with enterprise on Madison st for two months. Professional staff. Switched a car 3 times and they were quick to accommodate my needs. Thank you Karen, Nathan, Zachary and the rest of the team ☺️
David Brochu: This is the best car rental experience I've ever had. I had been growing weary of enterprise, especially the online system. But Jarod and his crew were so helpful, professional and courteous. Can't say enough about them. Top notch. Will definitely rent from there again.
Gina Marie Ferreira: They came to me and gave me the car so I didn't have to UBER over there.🤸⭐❤️ A nice young man in there listened to all my pointless concerns 🤣lol and didnt make me feel stupid. They could deodorize the seatbelts though. The car smelled clean but the seatbelt reaked of smoker. 😔
Maria Soler: Deceiving PracticesI had a car accident and my insurance company provided me with a rental car from Enterprise. However, the cap on the car was $30.00 a day. When the Enterprise location (75 Madison Street, Worcester, MA 01608) brought me the car, they never informed me that the car they were providing me was $35.00 a day and that I would have to cover the difference. Unfortunately, the car repair took longer than expected an I had the rental for 38 days. 1 week after I returned the car , I get a phone call informing me that I owed 391.00 for the difference in price and taxes. This was deceiving and wrong. If Enterprise didn't have a car for the $30.00 price the insurance was paying they should've inform me from the beginning, the same way they offered me an SUV for $20.00 extra a day.
Latore Harris: Great Customer Service. Jared was great also the female manager forgot her name, also the one I usually deal with at front desk. Great team work..
Criss Mondor: Madison staff are awesome and needs a pay increase especially Karen , she is amazing, respectful, helpful and professional. I had to rewrite a contract and she helped me throughout the process with regards to actually waiting over the phone to talk with my Dealership and get me in a switch out .God bless you Madison, Enterprise needs to give you guys a raise .Sincerely,Eric .
Tammy Tebo: Amazing guys always working with us !!! Thank you David you rock !!!!
Ashwin Alexander: Very professional and helpful...This is my first time renting a car with enterprise. I reached there a few minutes before they opened before 9am. They saw me and they immediately opened the doors...Mr Jared was extremely helpful and completely explained the process..No hitches or glitches. Great experience
Martha Brown: Very quick and very pleasant experience. Jacob could NOT have been nicer!!
Deanna Kelsaw: My man had to get a rental. These customer service representatives were awesome. They were understanding, helpful, informative, and accommodating. I'm very grateful that we went to this location. Its closer to home anyways.The rentals are really awesome too!!!
Salvador Acevedo: Excelente
Vicky Pagan: I rent from this place all the time. They made sure I was taken care of swiftly and fixed a concern I had about my account.
Newash ghishing: I give one star because I didn't get my refund till now after 3 week of return my vehicle and I have been talk with enterprise associate they told me that they did refund but I didn't get any refund in my account from enterprise and they told me to talk to bank if they hold your refund but when I talk to my bank too, they said the same thing, they didn't see any refund from enterprise to my account. one of associate said he will send me the picture of refund to my email but he didn't send me too.
Sarah Deneault: Made a reservation online within over 12 hours in a advance to rent a car. Place called 15 minutes prior to when the reaervation started to confirm they had zero inventory available even though their online site indicated such was available. Poor management for customers. If you do not have inventory available, update your software system to indicate that and allow transparency with customers. Have zero vehicle to use now and would not recommend.
Worcester Nomad: My goto place. Nice people.
Torin Snydeman: Not great. Reserved a luxury car and they didn't have any when I showed up to check-in. Not the end of the world but I had made my reservation about an hr before and showed up on time so you think they'd be aware of their inventory.
S P: I was completely blown away by the customer service at this Enterprise location. I came in after my rental car somehow got two flat tires on the same side while it was parked overnight. I called the closest Enterprise which was this location. India answered the phone and was so kind and connected me to roadside assistance. Since the tires weren’t completely flat yet I was just barely able to drive the car to this location. India was waiting for me when I arrived and seamlessly set me up with a replacement car. She took a stressful situation and made it way less stressful!I couldn’t get over how well everyone in the office worked together and how they all seemed to prioritize the customer. There is clearly a great team spirit here.

2. Enterprise Rent-A-Car - Worcester

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· 93 reviews

126 SW Cutoff, Worcester, MA 01604

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Enterprise Rent-A-Car: what do users think?
luis dejesus: Thanks to eddy Rebecca Damien all we’re huge help in the process of me buying my new car get right go see them what ever car suv or pickup truck you in market for they will help
Chenelle Jenkins: This entire team is absolutely AMAZING! Purchased my Kia Sorento a few years back and had a stress free experience!Recently took my 20 year old son to get a vehicle and had an even better experience. Shout out to Malachi and Steve!! You guys truly went above and beyond to make my son feel comfortable and confident in his decision.The best customer service skill I've ever experienced!! We LOVE the ENTIRE team!!!
Sara Jones: Mike made this process so easy and stress free for my husband and I. I would recommend coming here for a new car to everyone. Everyone here is friendly and helpful and made this an enjoyable experience
Drexon Brandao: Fist I will say THANK YOU Rebecca Powers.For a lot of people buying a car at the dealership is a stressful thing and I always get mad when I get out of one. But it all changed on 2/14/2023 at this location. I didn’t want to go there but Rebecca Powers was persistent and she gave me confidence that I can actually get a car there so I visit them. Rebecca Powers Recognize me as soon as I got there even tho we only spoke on the phone. I been fishing for car for a month and received all kinds of treatment but Rebecca and the whole crew made me feel welcome and at peace. As soon as I set with Rebecca 10 minutes later I got approved for a car that I want. In 1 hour everything was good to go and I had my car ready for me. They play my favorite song when I walked out to drive my car home. If you ask me if is anything that they could do better I will say it is impossible. Oh I almost forgot, Rebecca was able to find me a super awesome insurance with the lowest payment I could ever ask for that surprised me even more. Thank you Rebecca Powers if I had a connection to have you promoted I would do it on the spot you were awesome the whole team was but you are the one that took care off me. Please anyone who reads this feedback, I will advise you to look for Rebecca Powers, they are all good but Rebecca was the one who took good care of me.
F H: Exellent service, respectful and helpful. We had a great experience with Stephen Smith to buy a Nissan. Hardly recommended ...
Joetrish Neeland: Exemplary Experience!!
Michael Medas: Honest, and truthful people. They were amazing, so friendly and you could tell they really did care about us not the sale. We went there with having no success at other dealerships, and they got us approved and in a car beyond what we were expecting, in only 2 days. Our sales person Rebecca knew just from talking to us exactly what kind of vehicle we wanted and surprised us at their location with it. The sales manager Robbie went way beyond for us when I was having banking issues, and stuck with us until it was resolved. The car was registered and insured on the spot. We drove home in it that same day and we could not be happier with everything!
Joey Rugar: Great place. Always had a great experience her with Nick Cameron and Henry. Professional and caring
Zachary Bradford: I would never recommend a car dealership more than Enterprise! I went in to look for a car and I told Malachai exactly what I was looking for. Within minutes I was test driving a car that was perfect for me! Rebecca then took over for the rest of the process and she was amazing. She made what was usually a stressful experience into a pleasant one as she answered every question I had in a quick and professional manner (and she even got me a brand new windshield when I mentioned there were some scratches). She mentioned she loves waking up every day to help clients get into cars they love and that energy shines through 100%. The car-buying experience here was outstanding and I will be returning here for all of my car purchases in the future.
Lori Gaspie: If you need assistance renting a car, the team here is awesome. Heny was a pleasure to deal with from start to finish. Thank you very much!!!
Lillian Parke: I had a wonderful experience purchasing a used vehicle. The process was stress free an pleasant special shout out to Rebecca for making it happen. She was very thorough and knowledgeable.
Rocky Mountain: I’ve had an AMAZING experience with this specific Enterprise. From the start of booking an appointment from entering the facility getting greeted by an outstanding team to getting assured I get the absolute best help with finding a vehicle that suits me. Rebecca is truly the sweetest, caring and helpful worker! She understands your needs and will not just have you settle with anything! She makes sure you leave with not only a new vehicle but a friend. This dealership has outstanding options to chose from and will assist you with all the help you need! They truly know how to treat their customers like royalty! 😏👑❤️ I absolutely recommend this enterprise to everyone!
Courtney Pike: Great experience! Malaki was very helpful and talked me through everything to where it made sense for me. Everyone was very accommodating and friendly! Happy with my new car thanks to the staff!
Robert Bonzey: Started off Great. Now it's been Horrible. If I could GIVE THEM A NEGATIVE STARS I WOULD.
Sara Millott: Devante was very accommodating to my needs. Quick to find a replacement car after Enterprise headquarters booked me for Park Ave- but then had nothing on the lot. Devante and Deion ran the whole rental department- nothing but hustle hustle hustle from these guys. They were both HUGE on customer service- not just with me but EVERYONE that walked through that door was greeted with a genuine smile- at 4:45pm!!!! 15 minutes before closing and they were nothing but accommodating. Deion did the walk through with my car and even helped me install by car seat, and held my 8 month old to keep him from screaming. Just all around A+++ team- and kind.
M S: As I walked in the door, I felt as if it was my birthday. Excellent customer service from everyone. However, my family and I could not ask for a better Sales person. Damien listened and understood that safety and having a reliable vehicle is my top priority. Because of Damien, I was able to return the rental (pocket the rest of my cash) and leave in my "New Car" the same day. All I can say is a job well done. Thank you Damien.
Dawn Flynn: I had a great buying expirience working with Ravie .He found me financing and a great fit Something to drive exactly what I was looking for. The staff friendly helpful through the entire car buying process. From walking in the door to the time I pulled off the lot..Enterprise is in my opinion ,the first stop for vehicle rentals or purchases in the future for me .. Thank you to all the staff in the Worcester location at 126 SW Cutoff ,Worcester MA.
Shannon Lewandowski: The details of my experience at this specific location has honestly got to be one of the best ones I’ve had yet ! It started when I received a phone call from REBECCA during the time I was renting a car from enterprise on a insurance claim. I knew from the very first phone call with her I would definitely be doing some business with her. After a few persuasive phone calls I made my way to see her in person, she answered all the questions I had, she recommended some very nice top dollar vehicles and if she didn’t have it she would have found it for me. This place even gave me TOP DOLLAR for my trade in and EVEN LOWERED MY CAR INSURANCE PREMIUM upon entering this location I had felt like I was home from start to finish. It’s not a lie that they do just have youu sign and drive. With that being said I wanna give a HUGEEEE SHOUT OUT TO REBECCA & DREW for all of this as well as the rest of the folks over at enterprise of worcester , without you guys I don’t think I would have been more comfortable or confident in buying a car. You guys made this painless as possible for me and for that I’m forever thankful for you guys 3 Thank you for EVERYTHING down to the red carpet treatment along with the GUNS AND ROSES ♥️ I will be sure to visit soon.
James L.: During my phone conversation with Enterprise, I was very specific that I wanted an SUV and I waiting an extra day to pick up the vehicle to ensure that I got an SUV rental. I was promised that they would have an SUV for me but when I showed up on time as promised, they did not have an SUV and then acted like it wasn't their fault they didn't keep their promise. I guess they don't care they wasted my time, gas and effort in this process. At the very least they should have contacted me to let me know they didn't have an SUV and saved my time and gas but I guess that was too much effort for them. Do yourself a favor and find another rental company that cares or go to this one with very low expectations.
Jaelen Arnum: My overall experience with enterprise was amazing! The whole staff was very welcoming and made me feel very comfortable. Getting a car here is something I would recommend to anyone 10/10.I personally had the most help from Ravie, totally amazing guy. Helped me get a 2020 Altima and worked out the best numbers for me. I also had some help from Eddie. He also is a very amazing guy, both hard workers. Everything went very smooth, while Ravie was helping me with something, Eddie would be working on something else. Took there time really explaining my options, while getting me finalized in a respect time frame.They put on a song for me when I finalized my purchase. Which then turned into a dance party! If you were to come here I would say any of the workers there WILL help you. All very nice, generous, people. Once again I would recommend Enterprise 10/10 times to anyone. THANK YOU GUYS FOR THE HELP!
David Flores: This is the most amazing place for anythin car need sales rental info and shot out to cam rebecca and eddy for makin it happen best place highly recommended

3. Enterprise Rent-A-Car - Worcester

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· 118 reviews

666 Park Ave, Worcester, MA 01603

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Enterprise Rent-A-Car: what do users think?
Laura Cifelli: I used this location frequently over the past few months and everyone was fantastic. I've probably had everyone's help but most recently Jared and Cole helped me with my last rental and it was easy and both were helpful. I will be back in Worcester in the Fall and look forward to renting from them for more weekend getaways
Bhushan Rane: Nice service
Stephen Sycks: Got upgraded to a premium crossover for no charge. Super staff and 24 hour support. We rented for a road trip to Washington DC from Massachusetts. Loved it and would do it again.
Esther Darfour: I've tried this place twice and both times I was disappointed. I rented a vehicle here in Dec 2022 through insurance after an accident. And after returning the vehicle the manager was trying desperately to pin some old damages that were previously on the car on me! If it wasn't for a male figure coming afterward to help me get out of those faulty charges I don't know what I would've done! Secondly, 3 weeks ago I booked two vehicles for a business trip happening this weekend. The manager (Ja**d) again removed one of my bookings because he "thought" it was a double booking. Keep in mind they were two different vehicles and two different pick up times. Why didn't I receive a call if there was a question about my bookings? And if it was cancelled why wasn't there a followup via email or phone call? This place is HORRIBLE. That manager should be fired! IF I COULD GIVE MY TRUE RATING THE BAR WOULD BE BELOW HELL.
Tim Murphy: Went there to help a friend get her rental. The lady who didn't eat anything all day was still polite.
Sara Lindberg: Horrible. I had a reservation for about 2 weeks through insurance. I walked the 2 miles there to be told I was on a do not rent list. From an incident that happened 8 years ago. Why didn't they tell me when the reservation was made and I made multiple calls regarding my reservation.
alex almeida: Great experience. Very easy and the staff is extremely friendly and helpful.
Joe Matick: You kidding me they book you over the phone to literally call you back10 mins later and say we have no vehicles...I even booked on there website after they told me that's the only way....not a good look all I'm saying ...I never leave a reviews but here you go enterprise worcester 2nd time this happened🤔
Jon Monge: Scott and his team have the poorest customer service that I have ever experienced in my lifetime. They lack accountability, respect, and integrity and are the most unprofessional people I have ever dealt with. My insurance carrier recommended that I go through them, and I have regretted every moment and every interaction. First, Scott lied to me when I booked my reservation and said he didn't receive it, and when I showed up at the branch, he showed me his system, and as he was swiping, I saw my confirmation, and he acted like he didn't see it. I called him out on that. The second time was when I was on vacation, and Scott called me and told me that my vehicle was deemed a total loss. I called the Auto Body and my insurance carrier, and they were shocked because my SUV was being repaired, and it wasn't a total loss. Third, when I returned the vehicle two days prior, I was supposed to be issued a refund for the time I didn't use it, and I wasn't given my refund. I had to demand to speak to DM or Regional Manager before escalating this matter further. I dropped my car off this Monday, 7/25, and I am still dealing with this matter. I woke up today to see my credit card double charged. Think twice before going to this location.
Lillian Parke: Scott and Kelly went above and beyond for me my car was total they made the rental process smooth I sincerely appreciate there courtesy an professionalism when assisting during this time 2 months later now they have someone name Fallon as the assistant manager not very customer centric seems to just care about numbers
Anthony Mwaura: Great customer service
Nick Blaise: Literally never have any cars available. No one makes an effort to get one. Almost like they are pumped to tell you they can’t work for you today. Not sure why this location is open at this point.
Eric Hefler: No vehicles are you kidding....?
Amber Sands: I recently got into and accident and went to the enterprise in Worcester, MA and was only offered cars that were out of my policy limit. The lady who rented the car to me was unclear about me getting reimbursed for paying out of pocket expenses and said I CHOSE the car that was out of policy limits when that was all that was offered to me !!! She showed no disregard on the phone and I will never ever be taking my business back here. Worst service ever
Denice Hopper: Haven't heard there in a while good prices compared to Boston.
Crystal Berthiaume: Park ace location is the best! Always always take care of my family and I, super accommodating and understanding. Best customer service
Marion Russell: When arrived had no cars didnt offer to find one at there many locations
Jari Colon: Good
Jackson Lobo: What a terrible place! My insurance company called the place to make a reservation. I was told by my insurance company to drop off the car at the car body place and pick up the car (Friday before 5). So i called the place to let them know that was dropping the car off. Someone called James answered the call. I couldn’t imagine anyone with worst customer service skills. Tells me that it’s Friday and since no one is going to fix my car over the weekend he cant give me a car and hung up on me. Mind you, my insurance company is willing to pay for the weekend. Now, even though i have a reservation have to wait until Monday. So i called asking if they can check with other enterprise locations and i can pick the car from there. Without even checking, his answer was ‘NO’ they dont have any cars.Worst customer service! I have been a enterprise customer since 2014.
Myrtha Quinones: -I’ve always used Enterprise this time around I was disappointed with the actual price charged; it was not what I expected.-I missed a event due to after smoke/ emergency maintenance lights came the rented vehicle; I call 24hr line which directed me to go in the morning not solving my issues.-The following morning i was switched into a smaller vehicle. There was no reduction in price for the change of vehicle or for the car issues that prevent me attending the event.-I called and there is nothing to be adjusted. 🙁 I will be searching for a another car rent for future needs.Thanks.

4. Enterprise Rent-A-Car - Worcester

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· 163 reviews

235 Shrewsbury St, Worcester, MA 01604

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Enterprise Rent-A-Car: what do users think?
Lori Puzo: Always a great experience! Always a fantastic car!
Ana Laisa: Make sure to call them before you go there because sometimes they don’t have cars available for the day you want!
Kelly Mercer: These guys treated me sweet
Fred Boisseau: Verry friendly people, verry helpful.....
Richard Abelli: Alana at enterprise was very professional and extremely helpful. The car they provided was to notch. I would rent there again anytime.
Alyems gre: Got a good deal and lovely car out of the place. 1 thing I am still confused about is the TOLL. The charges are always soooo high
Mark Laferriere: Dirty car.. Couldn't see out the windows..there's better places to rent from..
Godbless America: 3rd experience with this Enterprise office in Worcester & everything was seamless. Tyler and the rest of the staff are customer first oriented; they helped me out several times when my car was hit; when the transmission dropped out of another car - always your worst nightmare with a car emergency. They went Out of their Way each and every time to get me the best vehicle available, work with the shop/drop off/pick up..whatever needed to happen they made it effortless. Even followed up with a customer service call to be sure I was happy after they picked up the rental! I would give 10 stars if I could. This is how you run a business where people come back & recommend you!
Patrick Kao: Tyler was friendly and thorough when explaining the guidelines. The car was clean and ran smoothly. Overall great experience.
Thomas Scott: Bad customer service. I saw that another customer was in there and they got pulled over and their card had no registration on it. From what I heard the person had got pulled over because there was no registration on the enterprise rental car. So the car got towed away and I believe the people were stuck with their dog on the side of the road for 3 hour. And the lady is very ill and they didn't even offer to give her a free rent a car and if you're being pulled over and almost arrested
Kaitlyn Burke: If I could give this place a 0 I would. They cancelled my reservation, which I had a confirmation for, 15 minutes before it started. My car had broken down and I was stranded with no way to get home, all rideshares were quoting me $400 for a one hour drive, and I have a dog I could not take on public transit. I explained the situation and they were beyond rude, they even refused to check other locations for availability and told me to call if I wanted to lol. Lazy and condescending. I will never rent from this company again.
Jennifer: Fast,quick and the staff was very friendly. Would definitely go back and i recommend coming here
Edward M: Tried to contact them for well over an hour. Was hung up on twice and ultimately no one ever answered the phone
shruti muralidharan: Amazing customer service. Although short staffed, the employees at this branch are so accommodating.
Danny Sidoti: The whole team was awesome. Chris, Jared, Julon, and Tyler. Handled my rental in the most professional way. I would 110% recommend this branch to anyone who needs a rental!! Quick, efficient, and respectful staff!
Mike L: Renters beware. Local branch is set up for customer dissatisfaction. The online reservation system does not have any information pertaining to local branch inventory so will confirm even if there are no vehicles. Even when calling branch, they really cannot guarantee a specific day for rental so if you really need a vehicle would recommend trying another rental car company. Made online reservation for rental two days prior and then day of reservation (Monday) told by branch mgr while ubering to this location that they wouldn’t have a car until “maybe” Thursday and there were at least 5-6 other renters in same situation. Manager said this has been a problem for years. Maybe things improve when inventory increases again.
silvana carranza: Buen servicio pero cobran por separado si deseas dejar El auto rentado en otra cuidad
Byron Stubblefield: I dropped off my car here from a one way drop. They were awesome and took me to my final destination without any hesitation. Awesome staff.
92529 MGT.: BM puts ppl in cars & takes money on the side but puts this front up that he is “professional”. What a joke.
Caelyn Viteritti: Julon McCoy made things happen out of thin air like amazing energy knows how to make e drying happy was fully listening and helping me and was able to chime in and help another customer at the same time he is paying attention took to the details and everyone who comes in his store .. This is a weird time to get rentals and stressful but his charisma and positive attitude and ability to make things happen and just watching him interact with other people he really cares he’s sincere and great ! I can’t say enough give the guy a raise
Rachel R: This place is very unprofessional & does not care for it's customers!! My parents had a rental for over a month & had to change policys after the first 30 days because that's when the insurance coverage ran out. So they created a new one, extending it every week until they were able to find a new car of their own. Every Friday to be exact. My mom has been in constant contact with this place & was making the payments. When arriving today to drop off the rental, they say we are late & that no one called to extend it. They said we had it set to be returned for Monday, not Friday. Which doesn't make any sense because, as I said, they were in contact every single Friday & making regular payments. Because of this miscommunication, the manager (I believe his name is Joloan) refused to give them their $300 security deposit back. It got to the point where my mother was in tears. All he did was shrug & told us to leave. He just wanted us to leave because it was close to closing time. He didn't want to take the time to look more into this situation & help his customers. Stay away from enterprise because all they'll do is take your money & call you a liar!!!

5. Enterprise Car Sales - Worcester

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· 76 reviews

126 SW Cutoff, Worcester, MA 01604

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Enterprise Car Sales: what do users think?
Gregory Loney: My experience at enterprise car sales was superb all the team members work diligently especially Damien Southwell who helped my mother in law her daughter,her boyfriend and myself to buy cars, Damien personality can convince you to buy a car he is very helpful and having patience with me and everyone else keep up the good work and all the best
Cheri Knowlton: I enjoyed my experience with this company. Wonderful staff. Becca sold me the vehicle, and she was so easy to work with, explained everything in detail, and made the whole process go smoothly. I can also say that even though I worked with Becca the most, there were many other associates who were helping like Damien, who is also an awesome sales associate. This staff made my 1st purchase of a vehicle from a dealership so easy, so if you're looking for a used vehicle, go check them out.
Willjanis Rivera: I had the best experience! Damien and Jamie helped me to the MAX! Words can’t express my appreciation and gratefulness I recommend this place 10000000000000%! Great people, Great vibes! 10/10
Jerrica Hassan: I was skeptical about financing a vehicle again due to the disaster of a time I had with the last place of business I chose to go with. I walked in to the Enterprise location on Rt.20 in Worcester and was greeted not only by a room full of smiles but an encore of hellos and welcomes. I had been in a rental from another one of their locations and they had referred me to this one where they do car sales. I read a lot of positive reviews about going through enterprise for financing and of course there is always negative feedback as well but really not much. I go off vibes and I’ve been known to walk out in the middle of a sale respectfully if I don’t vibe with you. I was assisted by Rebecca with the sale but the whole room was involved in the excitement! I walked in with a rental and left with a brand new car! I feel like I was amongst friends yet professionally. I thank them for all the fun and support and I thank Rebecca for changing my life today for this vehicle is replacing my precious car that I got in a bad wreck with and I feel safe and secure and ready to conquer life with the 2nd chance God gave me. Thanks to the team at the Rt.20 location for being part of this journey with me!
Amanda Johnson: This was by far of the best car buying experiences I have ever had. We went in to purchase a Santa Fe and unfortunately when we arrived the car had already been sold. Luckily for us they had just gotten another Santa Fe in their New Hampshire location, not only did they give us multiple options for delivery but they sent their driver on Saturday to pick the car up for us just so we could take it for a test drive before purchase. Since we live out of state they even registered the vehicle and delivered it directly to our home and communicated with us through the whole process. Mike was our sales person, he did a great job explaining everything to us. Eddie and Rebecca were also very friendly and great through this whole process. I would definitely shop here for my next car!!
Jim D: Rebecca, at Enterprise Car Sales in Worcester, was incredibly helpful throughout the buying process. She exchanged text messages with me, even on her day off, and made easy work of the loan application, RMV processing, and insurance issuance. She also got me a good deal on a rental, for the few days before my 2021 Nissan Rogue would be delivered. She and the entire office made the conclusion of the transaction a festive event by playing a song of my choice, over the office sound system, putting a big bow on the car, and taking a picture of me with it. All in all, it was a very pleasant experience and I’d highly recommend Enterprise Car Sales in Worcester to anyone looking to purchase a quality used car in an enjoyable buying environment.
lily g: I’ve recently purchased my first car from here. HUGEE Shoutout to Malaki who had awesome customer service! He made it such a great experience and answered every question I had.Also shoutout to everyone there, for making me feel very welcomed and keeping me updated with all the paperwork. Very awesome team :)
Humberto Caro: At enterprise car sales , they are a family and treat you as a member, Mike was great (ask for him ) he gave us options of vehicles to our budget and did not try to force something that was out of our price range . The whole team is friendly and is interactive with us , the crew even play Bean bag toss with our three kids, love the experience !!
Shaina Blackmore: I cannot say enough good things about this place. Rebecca Powers helped me buy my car, and she has been phenomenal. This has been by far the best car-buying experience I've ever had, and the care they have continued to provide after my purchase has been stellar. I hope my new car lasts a very long time, but if I ever need another one, I will absolutely return here!
Rob Charette: This has to have been my best experience ever buying a vehicle. The sales agent, Rebecca Powers, was very helpful with showing my wife and I a number of vehicles, providing complete description of those vehicles that were not on their property, and escorting us to other vehicles on the property that she thought met our interest. We finally decided on a vehicle that was offsite. It was delivered on the following Monday, I tested it out, found it to be in great shape and bought it the same day. Ms. Powers was able to make a reservation at the RI department of motor vehicles that same afternoon and their representative drove the car to RI, registered it and gave me the paperwork. All in all a great experience. One that I will do again when the need arises and I will highly recommend Enterprise Car Sales to anybody I know who may be looking for a good used car.
Stephanie Logan: My son purchased his car here and I cannot express enough how professional and beautiful the team is at enterprise car sales. The second my son and myself walked through the door we were both treated like we were part of their family.Amazing experience! Thank you all so much😊
Debra Gadsden-Holiday: Hands down.... the best car buying experience ever! I have purchased 3 cars through Enterprise and they have always gone above and beyond to help me find the best car for me!! This was my first time working with the Worcester Branch and Rebecca Powers was amazing! She was very helpful and took the time to help me search for the exact car that I wanted. She was able to give me details about comparison cars, so I could make the best choice for my price range and needs. Then... the whole office joined me for my exit dance (Yes to Dancing Queen!!) out to my new ride!! It was sweet! Everyone who works there is welcoming! They greet you and celebrate you when you make your purchase! If you want a trustworthy... no hassles car buying experience... Enterprise Worcester is the Place!!
Jessica Johnston: I recently purchased a car from this location! And letttt meee tellll youuu!!!! If you want to purchase a vehicle…. THIS IS THE PLACE!! I had Damien but the entire team worked together, welcomed me in, wanted to do anything needed, always checked it myself or others were thirsty, made us laugh and feel at home!! I’ve NEVER been to a dealership to get a car and feel so automatically connected and taken care of!! From my wants, needs and extras he was on it from the start and they were all there to do whatever needed if they weren’t busy as well! I’ll never go anywhere else again tbh! And this company needs to learn fast what value these team members bring to their company!!! Nothing short of a bunch of GEMS!! 💎 🏎️ I thank you all for the help and care that was give along with the hard work! I could t be happier! I’ll send anyone I know or hear looking for a car their way 100%! And btw, I got everything on my checklist and more!! Happiest Ford Owner Now lol (coming from a Chevy girl all her life) but can’t pass up a bitchen ride like the 2020 Titanium Fushion! 🎉🙌🏼❤️❤️👏🏼👏🏼
Michelle DiBenedetto: The team here made buying a car feel easy! They literally ran numbers, stayed late with us and did not mind our daughter running around. They were so understanding we were there for about three hours going over different numbers. I know where we will be heading when we need the next car. When I say they are a team they sure are we booked with damian but literally everyone had a hand in making it happen. This is such a friendly welcoming environment! Cant wait to go back get the next car. They even delivered my car too me! Great work so nice working with yall
Juan Melendez: Hey this is the second time i bought a car from enterprise and its the best place to get a car they work with you to the best of their ability they fast workers fun funny guys i love it man shout out Damien, Ravi , Eddie best guys in there
Jared Kuzio: Had a great experience with Malaki. He had excellent follow up, and was extremely responsive and willing to work with me to find the right truck. The process was easy and straightforward, will definitely be going back in the future for my next car.
Mark Troiano: The dealership was fantastic, it was my first experience buying a car and Steve was a fantastic salesman. He was fantastic, answering any questions I had and helped me feel comfortable with my new car. He also let me drive cars similar to the car I received which was a 2019 Dodge Challenger. If you live in the Worcester area and are looking for a car, I can't recommend Enterprise enough. Everyone that works there is incredibly nice and makes you feel welcome as soon as you walk in the door. I can't thank them enough for all the help they have given me this far and hopefully will do business with them again in the future.
Evelyn Louisa: This is the best place to go get ur car. I remember when Damien said come n u will walk home with a car. It really did happen. Tanx to Damien,Eddy, Addison Rebecca n the whole team that helped me go home with an Explorer. They were so welcoming to me n my kids. Can't 4get we all dancing to my favorite tune as I left the premises. Gd job to the management together with Damien ,Eddy,Rebecca n Addison. I love u guys. Anyone looking 4 a car pls go to Enterprise car sales,SW Cutoff for the best.
Daniel Austin: Good cars, very quick process. Salesman Stephen was easy and great to deal with.
Carlette Jefferson: LISTEN WHEN I TELL YOU ENTERPRISE CAR SALES IS WHERE ITS AT..... BEST SERVICE ,AND GREAT PEOPLE AND A WELCOMING TEAM ,BEST EXPERIENCE YOU WILL HAVE AND DEFINITELY WILL LEAVE WITH A BIG SMILE ON YOUR FACE AND OF COURSE MY TWO FAVORITE PEOPLE DAMIEN AND EDDY BUT SHOUT OUT TO DAMIEN FROM THE BEGINNING DAMIEN GOT ME EVERYTHING I WANTED NOT JUST IN ONE CAR IN BOTH THIS IS MY SECOND TIME WITH THEM AND HE WAS SUCH THE BEST I FOLLOWED HIM ALL THE WAY TO HIS NEW LOCATIONY'ALL BETTER HURRY UP AND GET DOWN THERE I HIGHLY RECOMMEND

6. Enterprise Rent-A-Car - Natick

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· 3 reviews

960 Worcester St, Natick, MA 01760

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7. Enterprise Rent-A-Car - Auburn

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· 120 reviews

505 Washington St, Auburn, MA 01501

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8. Thrifty Car Rental - Worcester

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· 40 reviews

375 Airport Dr, Worcester, MA 01602

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